<p><strong>Office Assistant (with Growth Opportunity into Customer Service)</strong></p><p>Are you looking to start your career in a supportive and dynamic office environment, with a clear path to growth? We are seeking a detail-oriented and motivated <strong>Office Assistant</strong> to join our team. This role begins with providing clerical and administrative support to ensure smooth day-to-day operations, and will transition into a <strong>Customer Service Representative</strong> role as you gain experience and training.</p><p><strong>What You’ll Do</strong></p><p><strong>As an Office Assistant, you will:</strong></p><ul><li>Provide general clerical support including filing, scanning, and data entry.</li><li>Assist with order processing and documentation.</li><li>Support office staff with administrative tasks and special projects.</li><li>Answer and direct phone calls and emails as needed.</li></ul><p><strong>As you transition into Customer Service, you will:</strong></p><ul><li>Interact directly with customers to process orders, answer inquiries, and resolve concerns.</li><li>Enter orders and issue acknowledgements in a timely manner.</li><li>Provide pricing, delivery, and shipping information.</li><li>Communicate changes and updates to customers.</li><li>Assist with export documentation and international shipping requirements.</li><li>Maintain accurate customer records and open new accounts.</li><li>Collaborate with the Scheduler, Sales Manager, and Supply Chain team to ensure customer satisfaction.</li></ul>
<p>Our client is seeking a dynamic Manager, Strategic Sourcing & Distribution to lead cross-functional initiatives aimed at optimizing sourcing strategies and third-party distribution relationships, ensuring best-in-class supply chain performance across the U.S. and Canada. This leadership role focuses on supplier engagement, distributor management, and fostering collaboration across internal teams and external partners.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Lead sourcing and distribution strategies to achieve short- and long-term operational goals.</p><p>• Manage supplier and distributor relationships, including RFI/RFP processes, contract negotiations, and performance reviews.</p><p>• Analyze spend, industry trends, and distribution data to identify cost-saving and optimization opportunities.</p><p>• Oversee pricing submissions and ensure compliance with sourcing and distribution contracts.</p><p>• Drive continuous improvement initiatives across sourcing and distribution functions.</p><p>• Collaborate with internal teams, including Demand Planning, Supply Planning, Logistics, and Market Operations.</p><p>• Conduct site inspections, satisfaction surveys, and annual business reviews with distribution centers.</p><p>• Support strategic initiatives such as promotions, automation, and transformation projects.</p><p>• Ensure alignment with company values and provide franchisee-centric solutions.</p><p>• Recommend and manage transitions between existing distributors and new acquiring distributors.</p><p>• Maintain responsibility for continuity and contingent distribution options within the assigned territory.</p><p>• Champion national roles in areas such as service, quality, continuous improvement, and Subway partnerships.</p><p>• Perform additional duties as assigned.</p>
<p>Nous sommes à la recherche d’un(e) <strong>Coordonnateur(trice) au Service à la Clientèle et à la Logistique</strong> pour se joindre à une entreprise bien établie et en pleine croissance dans le secteur de la <strong>fabrication et distribution alimentaire</strong>. Il s’agit d’un poste temps plein <strong>en présentiel</strong>, idéal pour une personne organisée, rigoureuse, autonome, et à la recherche d’une stabilité à long terme.</p><p><br></p><p><strong>Résumé du poste :</strong></p><p>Le ou la titulaire du poste jouera un rôle clé dans la gestion des commandes clients de A à Z, tout en assurant un service exceptionnel. Vous serez responsable de la coordination avec les équipes internes, les partenaires externes, ainsi que les grands détaillants, afin d’assurer le bon déroulement et la livraison des commandes.</p><p><br></p><p><strong>Responsabilités :</strong></p><ul><li>Répondre aux appels et courriels des clients de manière rapide, professionnelle et courtoise</li><li>Traiter et gérer toutes les commandes clients</li><li>Coordonner les dates de livraison et gérer les exigences spécifiques des commandes</li><li>Communiquer efficacement avec les clients, l’équipe des ventes et les autres départements internes</li><li>Planifier les livraisons avec les partenaires de transport et l’équipe d’expédition</li><li>Assurer le processus logistique complet pour toutes les commandes d’exportation</li></ul>
<p>Robert Half Management Resources is the worldwide leader in specialized consulting and staffing services for senior-level accounting, finance and business systems professionals. </p><p>Our MUSH sector client is seeking a Procurement Manager for a permanent opportunity. In this role you will lead day-to-day procurement activities, develop procurement frameworks and ensure compliance with policies and regulations while fostering strategic partnerships.</p><p>The Procurement Manager’s duties will include:</p><ul><li>Developing and executing business unit plans, evaluating procurement processes, monitoring performance metrics, and ensuring compliance with governance structures.</li><li>Leading workforce planning, recruiting, training, and managing a high-performing team, and fostering a productive and positive office culture.</li><li>Creating and managing the annual budget and overseeing financial decisions relevant to procurement operations.</li><li>Building relationships with internal and external stakeholders, including vendors, consultants, and industry partners, while participating in committees and working groups.</li><li>Leading RFx processes, contract negotiations, risk assessments, and developing specifications for procurement projects to ensure policies and trade agreements are met.</li><li>Other duties as required</li></ul>
<p>We are recruiting for an experienced <strong>Freelance CX Specification Specialist</strong> who will serve as the vital liaison bridging brand strategy and the execution of Canadian marketing campaigns. In this role, you will ensure seamless implementation of targeted campaigns by leveraging tools like <strong>Adobe Experience Manager (AEM)</strong> and <strong>Adobe Campaign Manager</strong>. The ideal candidate is process-driven, detail-oriented, and can effectively manage multiple stakeholders while maintaining focus under tight deadlines. </p><p><br></p><p>This is a remote, <strong>freelance </strong>position and project hours can vary between <strong>5-20 hours per week</strong>. </p><p><br></p><p>Key Responsibilities:</p><ul><li>Manage and execute <strong>email marketing automations</strong> to enhance customer journeys, such as <strong>Welcome Journeys, day-to-day customer journeys</strong>, and other tailored engagement touchpoints.</li><li>Utilize <strong>Adobe Experience Manager</strong> and <strong>Adobe Campaign Manager</strong> to design and deploy marketing initiatives aligned with the Brand Team’s strategy.</li><li>Partner with the Brand Team to ensure marketing strategies are translated effectively into actionable deliverables.</li><li>Work closely with the <strong>Adobe Specialist</strong> to build out <strong>segmentation and personalization layers</strong> for campaigns.</li><li>Maintain high levels of accuracy and attention to detail in campaign programming and execution.</li><li>Focus on key deliverables during the critical <strong>September to December period</strong>.</li><li>Collaborate with multiple stakeholders across departments while managing relationships and deliverables efficiently.</li><li>Use <strong>WorkFront</strong> to manage workflows and maintain oversight on project timelines.</li></ul><p><br></p>
<p>Are you ready to reimagine the future of procurement on a national scale? Our client is looking for an innovative and results-driven Director of Procurement to revolutionize enterprise-wide procurement and supply chain operations across Canada. This role is your opportunity to create transformative change in a forward-thinking organization where your leadership will directly influence business outcomes.</p><p><br></p><ul><li><strong>Drive innovation:</strong> Design and execute a forward-looking, national procurement strategy that enhances operational performance and market competitiveness.</li><li><strong>Modernize processes:</strong> Lead procurement transformation initiatives focusing on technology adoption, process automation, and operational efficiency.</li><li><strong>Influence decision-making:</strong> Serve as a strategic advisor to executive leaders on sourcing models, capital investments, and risk mitigation strategies.</li><li><strong>Deliver results:</strong> Spearhead high-value national tenders and sourcing strategies to secure supplier alignment while achieving significant cost savings and elevated performance.</li><li><strong>Shape partnerships:</strong> Build and maintain strong supplier relationships, ensuring compliance, risk mitigation, and mutual success through robust contract negotiation and management.</li><li><strong>Shape the future of technology:</strong> Lead the implementation of cutting-edge procurement systems and tools to increase real-time visibility, optimize workflows, and enhance decision-making.</li><li><strong>Champion efficiency:</strong> Identify and execute data-driven initiatives to streamline operations and future-proof scalability across all regional entities.</li><li><strong>Inspire your team:</strong> Provide transformational leadership to a high-performing, national team by aligning goals with business strategy.</li><li><strong>Build future leaders:</strong> Develop talent through targeted coaching, mentoring, and succession planning, ensuring your team is equipped with the skills to adapt and excel in a dynamic industry.</li><li><strong>Foster collaboration:</strong> Promote an environment of empowerment and mutual respect where individuals are motivated to deliver exceptional results.</li><li><strong>Break down silos:</strong> Collaborate with all company stakeholders to harmonize purchasing practices and strengthen organizational alignment.</li><li><strong>Drive measurable impact:</strong> Lead cost management initiatives in areas such as transportation, freight, and travel procurement to ensure profitability across all operations.</li><li><strong>Promote ESG values:</strong> Lead procurement-driven environmental, social, and governance (ESG) efforts, ensuring sustainability goals are embedded in purchasing strategies.</li><li><strong>Foster partnerships:</strong> Support Indigenous inclusion and engagement. </li></ul><p>This permanent, full-time role will have up to 10 direct reports and is primarily office based with some travel requirements. In addition to a market competitive salary, a comprehensive benefits plan is offered including flexible health/dental plans, RRSP matching and paid vacation. If you are looking to make a difference, apply today!</p>
We are looking for a meticulous and organized Contracts Administrator to oversee the preparation, review, and management of contracts and related documentation. In this role, you will collaborate closely with sales and executive teams to ensure accurate handling of customer agreements, renewals, and product databases. This position requires a highly focused individual with a strong background in contract management and administrative processes.<br><br>Responsibilities:<br>• Manage maintenance contract renewals by reviewing, calculating, and issuing renewal invoices at least 90 days prior to expiry, while coordinating with the Sales team to address customer inquiries.<br>• Work with the Sales team to generate accurate pricing, quotations, and responses to customer product or licensing questions.<br>• Oversee sales order processing by verifying purchase orders, issuing license keys, and updating product databases with license and maintenance information.<br>• Maintain and update the product database to reflect changes such as new products, system migrations, or license adjustments, ensuring proper documentation and accurate status updates.<br>• Create, review, and revise software license agreements, supplements, and addendums in collaboration with executive management.<br>• Ensure customer contracts and agreements are thoroughly evaluated, highlighting acceptable and unacceptable terms, and providing recommendations to executive management.<br>• Support the invoicing process by ensuring accurate preparation of sales and maintenance invoices and coordinating with the finance team for proper posting.<br>• Keep detailed records of all contracts, renewals, and invoices, ensuring proper documentation and accessibility for team members.<br>• Assist with compliance and regulatory requirements by reviewing contracts and maintaining adherence to company standards.
We are looking for a skilled Contract Administrator to join our team on a contract basis in Toronto, Ontario. In this role, you will manage the end-to-end contract lifecycle, ensuring accuracy, compliance, and efficiency in all contractual processes. This position offers an exciting opportunity to work cross-functionally, leverage technology, and contribute to process improvements within a dynamic and fast-paced environment.<br><br>Responsibilities:<br>• Draft, review, and facilitate updates to various contractual documents, including sales agreements, NDAs, and statements of work (SOWs).<br>• Coordinate the negotiation, approval, and execution of customer agreements and related documents.<br>• Manage contract lifecycle tools and systems, ensuring proper workflows, document tracking, and template updates.<br>• Collaborate with Finance, Legal, Administrative Services, and other teams to ensure seamless contracting processes.<br>• Utilize AI tools and other technologies to enhance the accuracy and efficiency of contract management.<br>• Ensure timely processing and execution of contracts to meet month-end and quarter-end deadlines.<br>• Reconcile signed agreements with redlines and negotiated changes to maintain document integrity.<br>• Handle sensitive and confidential materials with adherence to company policies.<br>• Identify and implement improvements to contract management processes and cross-functional collaboration.<br>• Perform additional duties as required to support the legal and administrative functions.
We are looking for a detail-oriented Contract Administrator (Loans) to join our team in Markham, Ontario, within the automotive industry. In this long-term contract role, you will play a key part in ensuring the accurate processing and administration of lease and loan contracts. This position offers the opportunity to work in a collaborative environment focused on delivering exceptional service to both dealers and customers.<br><br>Responsibilities:<br>• Process lease and loan contracts with precision, ensuring all data is accurately entered into the system.<br>• Review incoming documents for completeness and accuracy, addressing any discrepancies as needed.<br>• Verify terms and financial details on contracts to ensure alignment with submitted agreements.<br>• Communicate effectively with dealers to resolve contract issues, using both verbal and written methods.<br>• Maintain organized and thorough records of contract documentation for compliance and auditing purposes.<br>• Utilize accounting and financial software tools to support contract administration tasks.<br>• Collaborate with internal teams to identify and implement process improvements.<br>• Assist with other administrative duties related to loan and lease contracts as required.
