<p>We are looking for a dedicated Billing and Collections Specialist to join our team in Waterloo, Ontario. In this role, you will oversee key aspects of accounts receivable, ensuring accurate billing, efficient collections, and seamless data management. This position offers an opportunity to contribute to process improvements while collaborating with cross-functional teams to maintain high standards of financial operations.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Review and validate customer contract details and ensure accurate contract data migration into company database, covering both new agreements and renewals.</li><li>Manage contract updates in database, including billing modifications, and draft customer communications as required.</li><li>Process, track, and reconcile daily customer payments and deposits.</li><li>Collaborate with the Accounts Receivable associate to support collection efforts, striving to meet organizational goals while maintaining strong customer relationships.</li><li>Efficiently handle high-volume email correspondence via a shared inbox, ensuring effective prioritization.</li><li>Uphold compliance with internal documentation standards and requirements.</li><li>Perform regular reconciliations to maintain data accuracy between multiple softwares. Partner with Customer Service and Sales Operations teams to address any discrepancies.</li><li>Identify opportunities for process improvement within billing and collections functions and recommend enhancements.</li></ul>
We are looking for a meticulous and organized Contracts Administrator to oversee the preparation, review, and management of contracts and related documentation. In this role, you will collaborate closely with sales and executive teams to ensure accurate handling of customer agreements, renewals, and product databases. This position requires a highly focused individual with a strong background in contract management and administrative processes.<br><br>Responsibilities:<br>• Manage maintenance contract renewals by reviewing, calculating, and issuing renewal invoices at least 90 days prior to expiry, while coordinating with the Sales team to address customer inquiries.<br>• Work with the Sales team to generate accurate pricing, quotations, and responses to customer product or licensing questions.<br>• Oversee sales order processing by verifying purchase orders, issuing license keys, and updating product databases with license and maintenance information.<br>• Maintain and update the product database to reflect changes such as new products, system migrations, or license adjustments, ensuring proper documentation and accurate status updates.<br>• Create, review, and revise software license agreements, supplements, and addendums in collaboration with executive management.<br>• Ensure customer contracts and agreements are thoroughly evaluated, highlighting acceptable and unacceptable terms, and providing recommendations to executive management.<br>• Support the invoicing process by ensuring accurate preparation of sales and maintenance invoices and coordinating with the finance team for proper posting.<br>• Keep detailed records of all contracts, renewals, and invoices, ensuring proper documentation and accessibility for team members.<br>• Assist with compliance and regulatory requirements by reviewing contracts and maintaining adherence to company standards.
<p><strong>THE ROLE:</strong> </p><p>Are you ready to make a meaningful impact on a thriving organization that prioritizes innovation, collaboration, and individual growth? We are searching for a motivated and experienced <strong>Data Engineer – Level III (Business Intelligence)</strong> to join our client's team and contribute to building scalable, cloud-based data solutions that empower business success. If you thrive in dynamic environments and enjoy solving complex data challenges, this opportunity is for you!</p><p><strong>WHY THIS ROLE?</strong></p><p>Joining this team offers you not only the opportunity to flex your technical expertise but also access to a range of growth-oriented and employee-friendly benefits:</p><ul><li>Tailor your schedule to fit your life, with early finishes on select days.</li><li>Generous vacation time and an earned time-off program help you prioritize well-being.</li><li>Benefit from a retirement savings plan with employer contributions.</li><li>Enjoy a mix of in-office and remote work after the probationary period.</li><li>Take advantage of the on-site fitness facility, complete with trainer-led classes.</li><li>Ergonomically designed workstations, set in an updated and collaborative environment.</li><li>Expand your skills with education assistance and career development initiatives.</li><li>Join a company actively fostering inclusivity and celebrating employee achievements.</li><li>Are you fluent in French? Your bilingual skills are valued and may come with bonus compensation.</li></ul><p>Apply today to take the next step in your career and shape the future of data-driven decision-making.</p>
<p>Robert Half is pleased to be working with our client in Abbotsford in the search for a Billings Administrator. This position offers the opportunity to join a supportive, people-focused team while contributing directly to the organization’s financial operations.</p><p><br></p><p><strong><u>About the Role</u></strong></p><p><br></p><p>Reporting to the Billing Lead, with a dotted line to the Accounting Manager, the Billings Administrator will be responsible for full billing cycle. This includes invoicing, progress billings, and providing outstanding customer service to both internal and external stakeholders.</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><p><br></p><ul><li>Prepare and process invoices and progress billings accurately and on schedule.</li><li>Act as a primary liaison for branch leads, accounting, and other stakeholders to ensure billing deliverables are met.</li><li>Extract and compile billing data from multiple sources, ensuring accuracy and compliance with internal policies.</li><li>Respond promptly to billing inquiries and requests, demonstrating strong problem-solving skills and customer service.</li><li>Support project accounting functions and assist with reporting as needed.</li></ul>
