<p>Our client, a global leader in the agriculture industry, is seeking an <strong>AP Customer Service Representative</strong> to support Accounts Payable operations in <strong>Calgary</strong>. This long-term contract role focuses on resolving escalated AP issues through analysis and collaboration with internal teams and vendors.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Resolve escalated AP issues through detailed analysis and research</li><li>Use AP systems such as SAP and PeopleSoft to identify and correct payment discrepancies</li><li>Review aged payables, coordinate refunds, and resolve open payment items</li><li>Collaborate with internal teams and vendors to meet service level agreements</li><li>Communicate invoice, payment, and check status updates to stakeholders</li><li>Support process improvements and additional operational needs</li></ul><p><br></p>
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Markham, Ontario. In this long-term contract role, you will play a key part in delivering exceptional support to customers and sales representatives while ensuring adherence to high service standards. This position offers a hybrid work arrangement, allowing you to engage in both in-office and remote work settings.<br><br>Responsibilities:<br>• Provide attentive and empathetic customer support while maintaining a positive attitude in all interactions.<br>• Manage customer accounts and orders, ensuring accurate processing, issue resolution, and timely follow-ups.<br>• Monitor and maintain email inboxes, addressing customer and sales inquiries promptly and effectively.<br>• Support new customers and assist with the use of online ordering portals, ensuring a seamless experience.<br>• Document and resolve customer, sales, and patient interactions, escalating issues to appropriate departments when necessary.<br>• Track daily sales transactions to ensure all orders are completed in a timely and accurate manner.<br>• Identify opportunities to upsell or cross-sell products and services during customer engagements.<br>• Propose process improvements to enhance efficiency and present suggestions to the leadership team.<br>• Collaborate with cross-functional teams to ensure tasks are completed and customers receive comprehensive support.<br>• Adhere to established customer service standards, policies, and procedures while contributing to a culture of excellence.
<p>Our client in the agriculture industry is seeking an experienced AP Customer Service Analyst to support complex inquiries, resolve issues, and work with internal and external stakeholders in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to supplier and internal inquiries on invoices, payments, and utilities.</li><li>Research and resolve escalated AP issues, identifying root causes.</li><li>Collaborate with AP teams and business partners to ensure timely resolutions.</li><li>Use systems such as Oracle and PeopleSoft to support issue management.</li><li>Assist with travel expenses and corporate credit card programs.</li><li>Manage critical account matters and escalate when necessary.</li><li>Meet internal KPIs and SLAs.</li><li>Support procurement processes and ensure accounting compliance.</li><li>Perform additional tasks to support AP operations.</li></ul><p><br></p>
We are looking for a Sr. Customer Service Representative to join our team in Markham, Ontario. This bilingual contract role requires fluent French and English communication skills to support clients effectively. As part of a hybrid work arrangement, the position offers a dynamic opportunity to manage customer inquiries and contribute to our operations in the automotive industry.<br><br>Responsibilities:<br>• Handle incoming and outgoing customer inquiries with professionalism and efficiency.<br>• Verify client information and establish appropriate payment arrangements.<br>• Prepare, review, and send necessary documentation to customers.<br>• Maintain accurate records of all customer interactions in the internal system.<br>• Assist with evaluations and documentation related to Total Loss claims.<br>• Support departmental activities and complete additional tasks as needed.<br>• Utilize Salesforce and other CRM tools to manage customer data and communications.<br>• Collaborate with team members to ensure excellent service delivery.
We are looking for an experienced ITSM Specialist to join our team on a contract basis in Oakville, Ontario. In this role, you will leverage your expertise in IT service management to optimize processes and ensure seamless operations. This position provides an excellent opportunity to work on a variety of ITSM functions, including incident, request, and change management, while using ServiceNow as a primary tool.<br><br>Responsibilities:<br>• Manage IT service management processes such as incident, request, and change management, ensuring compliance with best practices.<br>• Administer and configure the ServiceNow platform to support business objectives and streamline workflows.<br>• Oversee hardware and software management activities, ensuring proper tracking and documentation.<br>• Develop and maintain knowledge management systems to support internal teams and drive process improvements.<br>• Provide guidance and expertise on ITIL processes, ensuring adherence to organizational standards.<br>• Troubleshoot and resolve issues within the ITSM environment, taking ownership of tasks and delivering solutions efficiently.<br>• Collaborate with stakeholders to identify opportunities for process optimization and improved service delivery.<br>• Maintain strong customer service standards by addressing concerns and providing timely support.<br>• Support the implementation and adoption of ITSM best practices across the organization.
We are looking for a Facility Site Advisor to join our team on a contract basis in Vancouver, British Columbia. In this role, you will oversee the day-to-day management of facilities, ensuring smooth operations and timely resolution of issues. This position requires strong organizational skills and a commitment to delivering exceptional service.<br><br>Responsibilities:<br>• Oversee daily facility operations and address client inquiries promptly.<br>• Monitor building systems and coordinate necessary maintenance and safety procedures.<br>• Collaborate with contractors to arrange repairs and manage equipment servicing.<br>• Respond to facility-related concerns and implement corrective actions as needed.<br>• Conduct regular site inspections to ensure compliance and operational efficiency.<br>• Create, assign, and track work orders for engineering staff, subcontractors, and vendors.<br>• Manage vendor performance and ensure adherence to agreed service levels.<br>• Verify invoices, process payments, and monitor budget accuracy.<br>• Facilitate communication among clients, landlords, and vendors to provide updates and resolve issues.<br>• Train new team members on processes and procedures, including vendor workflows.
<p>Our client a medium sized public accounting firm is looking for an experienced Audit Manager to join their team in Scarborough, Ontario. In this leadership role, you will oversee a range of assurance, accounting, tax, and advisory services, ensuring exceptional client satisfaction. As a key contributor to the firm’s growth, you will lead a functional area, guide team members, and foster strong relationships through effective mentorship and collaboration.</p><p><br></p><p>Responsibilities:</p><p>• Manage a portfolio of clients, maintaining high service standards and supporting the firm’s objectives.</p><p>• Review tax, audit, and assurance files for clients across various industries and non-profit organizations, ensuring compliance with firm standards.</p><p>• Oversee multiple engagements simultaneously, demonstrating strong project management skills to deliver quality results within deadlines and budgets.</p><p>• Collaborate with the partner team to contribute to the development and execution of the firm’s business plan.</p><p>• Prepare realistic budgets and quotes for new client engagements, ensuring profitability and feasibility.</p><p>• Lead and oversee teams during assurance engagements, providing guidance and maintaining high-quality deliverables.</p><p>• Communicate effectively with clients, government agencies, partners, and team members to ensure seamless collaboration.</p><p>• Mentor and train team members to support their technical growth and career development.</p><p>• Promote the firm’s services to drive business development and overall growth.</p><p>• Participate in leadership activities such as performance reviews, recruitment efforts, and fostering a positive team environment.</p>
<p>We are looking for a motivated and detail-focused Customer Service Representative to join our team on a contract basis in North Vancouver, West Vancouver, and Downtown Vancouver, British Columbia. This position involves engaging directly with tenants in residential building lobbies to support the rollout of a new internet program. You will play a key role in providing excellent customer service and ensuring smooth program implementation. This position has a schedule from Tuesday to Saturday.</p><p><br></p><p>Responsibilities:</p><p>• Welcome tenants in the lobby and provide clear information about the new internet program.</p><p>• Assist tenants with the sign-up process, addressing any questions or concerns they may have.</p><p>• Register tenants accurately and maintain organized records of all interactions.</p><p>• Coordinate with the building manager to manage daily tasks and resolve tenant issues.</p><p>• Deliver printed notices directly to tenant doors to ensure effective communication.</p><p>• Maintain a positive and attentive demeanor while representing the company.</p><p>• Ensure all data entry tasks are completed with precision and efficiency.</p><p>• Participate in training to gain a thorough understanding of program procedures and engagement strategies.</p><p><br></p>
We are looking for a dedicated Bilingual Customer Service team member to join our team in Markham, Ontario. In this role, you will provide exceptional support to customers and sales representatives, ensuring that inquiries and orders are handled effectively in both English and French. This is a long-term contract position offering a dynamic opportunity to work in a collaborative and customer-focused environment.<br><br>Responsibilities:<br>• Deliver attentive and empathetic customer service to both customers and sales representatives.<br>• Accurately process orders, manage accounts, and address customer inquiries with efficiency.<br>• Monitor and manage multiple email inboxes to ensure timely action on requests and orders.<br>• Assist new customers and guide them through the online ordering portal to ensure a seamless experience.<br>• Record, document, and resolve customer and sales interactions, escalating issues to appropriate departments when necessary.<br>• Oversee daily sales orders and transactions, ensuring all activities are completed accurately and on time.<br>• Identify opportunities for upselling or cross-selling products and services during customer interactions.<br>• Collaborate with cross-functional teams to enhance processes and complete tasks efficiently.<br>• Adhere to company policies, customer service standards, and quality assurance guidelines.<br>• Proactively suggest improvements to workflows and present ideas to leadership for consideration.
<p>We are currently seeking a dedicated and client-focused Estate Manager (Insolvency Administrator) to join a growing team. This role offers great earning potential with bonuses and plenty of opportunities for career growth.</p><p><br></p><p>As an Estate Manager, you will work directly with clients, guiding them through their debt relief options and ensuring they fully understand the solutions available. This position requires strong communication skills, professionalism, and the ability to provide empathetic and ethical service in line with industry regulations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Conduct initial client meetings, review appointments, and sign-up sessions, providing clear guidance on Consumer Proposals, bankruptcies, and other debt solutions.</li><li>Build and maintain professional relationships with Licensed Insolvency Trustees, Client Support Specialists, Technicians, and other industry professionals.</li><li>Deliver compassionate and knowledgeable service, ensuring clients feel supported and informed.</li><li>Oversee the preparation and administration of insolvency filing documents.</li><li>Maintain quality control, reviewing the work of Technicians and Administrative Clerks for accuracy and completeness.</li><li>Train, coach, and mentor new team members.</li><li>Ensure compliance with the Bankruptcy and Insolvency Act and other relevant regulations.</li></ul><p><br></p><p><br></p>
<p>Are you a seasoned Credit and Collections Specialist looking to take your career to the next level? Do you thrive in a role where you can positively impact an organization while collaborating with dynamic teams? Our client is seeking a high-performing Credit Analyst to join their team and play a pivotal role in driving business success.</p><p><br></p><p>As the Credit and Collections Specialist you'll not only ensure the seamless management of accounts receivable, but you'll also optimize credit risk performance, improving cash flow, minimizing bad debt, and maintaining excellence in customer relationships. We’re looking for someone passionate about delivering top-tier customer service, adept at driving change, and skilled in building meaningful partnerships.</p>
We are looking for a motivated and detail-oriented Coordinator to join our team in Toronto, Ontario, on a long-term contract basis. In this role, you will support clients by ensuring administrative tasks are managed effectively and inquiries are addressed promptly. This hybrid position requires a commitment to providing exceptional service, as well as the ability to work collaboratively and adapt to new processes and systems.<br><br>Responsibilities:<br>• Provide comprehensive administrative support to clients, ensuring tasks are completed accurately and within established service level agreements.<br>• Conduct daily reviews and approvals for administrative actions, including account transfers, fee setups, de-registrations, and foreign exchanges.<br>• Collaborate with service evolution teams to address client needs and deliver solutions.<br>• Proactively identify opportunities to improve processes and enhance client relationships.<br>• Respond to inquiries in a timely manner, offering clear and thorough communication.<br>• Assist in process optimization by recommending improvements that benefit both clients and internal operations.<br>• Maintain meticulous organization of daily activities, prioritizing tasks effectively.<br>• Work across multiple technology platforms, developing a strong understanding of system interactions.<br>• Contribute to fostering an inclusive and collaborative team environment.<br>• Undertake additional duties as required to support operational goals.
We are looking for a dedicated and detail-oriented Project Assistant to join our team on a long-term contract basis. This position offers a hybrid work arrangement, requiring three days per week in the office in Toronto, Ontario. Bilingualism in English and French is preferred, though English is mandatory. As part of the Service Delivery Team, you will play a critical role in managing client relationships and ensuring their needs are met efficiently and professionally.<br><br>Responsibilities:<br>• Serve as a key liaison between clients and internal operational teams to ensure seamless communication and resolution of issues.<br>• Coordinate efforts across departments to maintain strong client relationships and address their business needs effectively.<br>• Provide guidance to clients on company policies, procedures, and available services to support their operations.<br>• Manage client inquiries and escalate concerns as needed to achieve timely and thorough resolutions.<br>• Conduct regular meetings with clients to review service performance, document concerns, and implement actionable follow-ups.<br>• Represent the organization professionally during client meetings and business events.<br>• Offer recommendations for process improvements to enhance client satisfaction and operational efficiency.<br>• Maintain up-to-date knowledge of company systems, procedures, and regulatory requirements to support client services.<br>• Support training initiatives by educating clients on relevant policies and systems impacting their business.<br>• Collaborate with internal teams to proactively complete tasks and ensure high-quality service delivery.
We are looking for a detail-oriented Business Process Analyst to join our team on a contract basis in Vancouver, British Columbia. In this role, you will analyze and refine departmental processes, ensuring they are documented and presented clearly. The successful candidate will collaborate across various teams to identify risks and recommend improvements that drive efficiency and effectiveness.<br><br>Responsibilities:<br>• Collaborate with sales order processing, customer service, finance, accounting, FP& A, and supply chain teams to thoroughly document departmental processes.<br>• Prepare comprehensive presentations that consolidate and communicate process documentation effectively.<br>• Analyze supply chain operations to identify inefficiencies and recommend strategic improvements.<br>• Conduct risk assessments on current workflows and propose actionable solutions for process enhancement.<br>• Partner with stakeholders across departments to ensure alignment and smooth implementation of process changes.<br>• Utilize CRM and ERP systems to support process optimization and data analysis efforts.<br>• Perform gap analyses to identify areas for improvement and streamline operations.<br>• Develop training materials and resources to support process changes and ensure team adoption.<br>• Implement quality assurance measures to maintain high standards in newly optimized processes.<br>• Monitor and evaluate the effectiveness of process improvements to ensure long-term success.
We are looking for a detail-oriented Sales Administrator to join our team in Toronto, Ontario, on a long-term contract basis. In this role, you will play a vital part in ensuring the smooth execution of sales and trade agreements, handling administrative tasks, and supporting logistical operations. This position requires collaboration with both internal teams and external partners to ensure efficient order processing, documentation, and customer service.<br><br>Responsibilities:<br>• Process customer orders and input relevant data into internal systems with accuracy.<br>• Prepare and manage sales and purchase contracts, along with associated documentation.<br>• Issue invoices and oversee accounts receivable and payable to ensure timely transactions.<br>• Coordinate logistics operations, including customs documentation, truck scheduling, and shipment tracking.<br>• Address customer inquiries and resolve basic issues to maintain satisfaction.<br>• Monitor inventory levels, identify discrepancies, and report findings to management.<br>• Assist in preparing credit applications, tracking credit limits, and managing overdue accounts.<br>• Organize and maintain confidential documents under the guidance of the General Manager.<br>• Support monthly inventory reporting and contribute to the preparation of business intelligence reports.<br>• Provide backup assistance to other contract administrators during absences and support the team with ad-hoc assignments.
<p>Our client is seeking a proactive and organized Facilities Coordinator to support daily facility operations and ensure a safe, efficient, and well-maintained workplace. The ideal candidate is detail-oriented, service-focused, and able to manage multiple tasks in a fast-paced environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Coordinate day-to-day facility operations, including maintenance requests, repairs, and vendor services.</li><li>Serve as the main point of contact for building management, contractors, and internal staff.</li><li>Monitor office and facility conditions; identify issues and arrange timely resolutions.</li><li>Support space planning, desk moves, and office layout changes.</li><li>Manage facility-related inventory such as supplies, keys, and access cards.</li><li>Assist with health, safety, and security procedures, including emergency response coordination.</li><li>Track facility budgets, invoices, and service contracts.</li><li>Organize regular inspections and ensure compliance with company standards and policies.</li><li>Support workplace projects and improvements as needed.</li></ul><p><br></p>
We are looking for a dedicated and detail-oriented Front Desk Coordinator to join our team on a long-term contract basis in Toronto, Ontario. This hybrid role requires a minimum of three days per week in the office, with new team members expected to spend additional time on-site. Reporting to the Manager, this position plays a crucial role in supporting Portfolio Managers and Introducing Brokers by ensuring exceptional service delivery and fostering strong client relationships.<br><br>Responsibilities:<br>• Develop and nurture strong client relationships by coordinating efforts across internal departments and divisions.<br>• Maintain high standards of customer service by keeping clients informed about new products, services, and developments relevant to their business needs.<br>• Promptly resolve client issues while identifying opportunities to enhance policies and procedures for improved service delivery.<br>• Review and approve daily administrative tasks, including bank transfers, foreign exchanges, de-registrations, and internal account transfers.<br>• Act as a liaison between clients and operational teams to ensure tasks are completed efficiently and proactively.<br>• Organize and document regular client meetings, addressing service and operational concerns while following up to ensure resolution.<br>• Provide clients with training and guidance on company policies and procedures that impact their business operations.<br>• Offer recommendations for process improvements to strengthen client relationships and enhance overall service quality.<br>• Represent the company professionally at client meetings and business functions.
<p>We are looking for an experienced Collections Supervisor to join our team in Markham, Ontario. In this role, you will oversee credit and collections operations, ensuring efficient processes and maintaining strong customer relationships. Your expertise will drive the success of our financial services and B2B collections activities.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and guide the credit and collections team to achieve performance targets.</p><p>• Oversee B2C collections processes, ensuring timely and accurate payments.</p><p>• Maintain and update customer accounts using CRM systems to track collections effectively.</p><p>• Develop and implement strategies to improve collection rates and reduce outstanding balances.</p><p>• Handle escalated customer accounts, resolving disputes and maintaining positive relationships.</p><p>• Monitor and analyze accounts receivable metrics to identify trends and areas for improvement.</p><p>• Collaborate with other departments to ensure seamless payment processing and customer satisfaction.</p><p>• Ensure compliance with company policies and industry regulations in all credit and collections activities.</p><p>• Provide training and support to team members, fostering a collaborative work environment.</p><p>• Prepare detailed reports on collections performance and present findings to management.</p>
<p>Our client is seeking a confident, customer-focused <strong>Receptionist</strong> to serve as the first point of contact for their office in Calgary, Alberta. This role supports a collaborative front desk team and plays a key part in creating a welcoming, professional environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage reception duties including phones, greeting visitors, and assisting staff.</li><li>Track maintenance requests and maintain up-to-date floor plans.</li><li>Support meetings, training sessions, events, and board meetings (setup and catering).</li><li>Assist with expense reports and manage access cards, onboarding/offboarding, and visitor passes.</li><li>Handle client documentation in compliance with security and privacy policies.</li><li>Maintain reception procedures and support coverage training.</li><li>Provide administrative support to various departments as needed.</li></ul>
We are looking for a motivated and detail-oriented Financial Analyst to join our team on a long-term contract basis. This role is based in Toronto, Ontario, and offers a hybrid work schedule with two days in the office and three days working from home. Ideal for recent graduates or professionals with 1-3 years of experience, this position provides an excellent opportunity to develop foundational skills in financial management and risk analysis.<br><br>Responsibilities:<br>• Provide support to team members by clarifying financial processes and addressing inquiries as needed.<br>• Assist in managing financial and risk-related tasks, including corporate risk, financial risk, and legal risk assessments.<br>• Utilize accounting software systems and tools, such as Crystal Reports and data mining techniques, to analyze and report financial data.<br>• Ensure compliance with AML (Anti-Money Laundering), KYC (Know Your Customer), and EDD (Enhanced Due Diligence) standards.<br>• Participate in the preparation and review of budgets, accrual accounting, and financial auditing processes.<br>• Work collaboratively with team members to deliver accurate and timely financial reports.<br>• Offer exceptional customer service when addressing client or team-related queries.<br>• Support weekend schedules, if required, to ensure consistent financial operations.<br>• Engage in training sessions to develop a strong understanding of internal tools and processes.<br>• Assist in coordinating and monitoring risk management activities across various departments.
<p>Are you a customer-focused sales professional who thrives in a fast-paced, technical environment? </p><p><br></p><p>Our client, a well-established leader in the pre-engineered building solutions industry, is looking for a driven Inside Sales Representative to join their growing team. This role is ideal for someone who is highly organized, solutions-oriented, and motivated to contribute to a reputable and long-standing business.</p><p><br></p><p><strong>About the Role</strong></p><p>As the Inside Sales Representative, you will play a key role in supporting customers, preparing quotations, coordinating project details, and assisting the external sales team. You will be working closely with contractors, builders, and internal departments to ensure accurate information flow and a seamless sales process.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to inbound inquiries and provide product information, pricing, and availability.</li><li>Prepare and follow up on quotes, proposals, and project documentation.</li><li>Coordinate closely with engineering, estimating, and production teams to ensure project accuracy and timelines.</li><li>Build strong relationships with customers by providing timely, professional, and knowledgeable support.</li><li>Track leads, sales opportunities, and project information using CRM tools.</li></ul>
<p>We are looking for a dedicated Operations Specialist to join our team in Toronto, Ontario. In this long-term contract role, you will play a key part in optimizing operational processes and ensuring seamless workflow management. This is a great opportunity to contribute your expertise in data processing, customer service, and enterprise systems to drive efficiency and support organizational goals.</p><p><br></p><p><br></p><p><strong>Job Responsibilities: </strong></p><p>● Understanding the basic business and store operations, as well as the business & store structures, Effectively & efficiently compile data base of store information</p><p>● Responsible for weekly and monthly information creation for stores and store operations team</p><p>● Managing Company wide tasks, following through until completions cross-functionally</p><p>● Flexibly adopt the information depending on the business needs</p><p>● Develop the routine communication cross-functionally to achieve the goals.</p><p>● Manage and ensuring customer facing store information, most up to date</p><p>● Acquire the data analyses skills and reflect to the information and communication for the future</p><p>● Review business reports to identify future focus points</p><p>● Meet deadlines, leading internal teams, accurately provide information in details, but understanding the priorities</p><p><br></p>
We are looking for a Facilities Coordinator to join our team on a contract basis in Ottawa, Ontario. In this role, you will oversee various office-related tasks, ensuring the workspace operates smoothly and efficiently. This position requires a proactive individual with strong organizational skills and a customer-focused mindset.<br><br>Responsibilities:<br>• Manage front desk operations, including badge activation and deactivation, and handle service tickets for maintenance requests.<br>• Coordinate office supplies, including ordering meals, snacks, and beverages, and ensure workplace amenities are well-stocked.<br>• Prepare and set up lunch arrangements, ensuring cleanliness and order in shared spaces.<br>• Address minor maintenance issues such as broken sinks and oversee waste disposal and recycling processes, including e-waste management.<br>• Maintain a clean and organized office environment by emptying trash cans and ensuring meeting rooms are tidy.<br>• Support meetings by preparing conference rooms and assisting with necessary arrangements.<br>• Utilize spreadsheets and data management tools to track and organize office operations.<br>• Provide excellent customer service to employees and visitors, addressing inquiries and concerns promptly.<br>• Collaborate with the team to enhance training and fire safety procedures as required.
<p>We’re looking for a sharp, strategic, and highly adaptable <strong>Digital Marketing Manager – Paid Media</strong> to lead the execution of digital strategies across a range of paid channels, with a strong focus on driving B2C conversions and business growth. This role blends performance marketing expertise with cross-functional collaboration and strategic communication.</p><p><br></p><p>You'll manage campaign execution from strategy through launch, work closely with internal stakeholders to bring client and business goals to life, and continuously optimize to deliver measurable impact. This role requires someone who can think analytically, act quickly, and communicate clearly—without relying on marketing jargon. </p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead the strategy, planning, execution, and optimization of paid media campaigns across platforms like Google Ads, Meta, Reddit, and more.</li><li>Drive B2C performance outcomes—especially focused on conversions, ROAS, and growth KPIs.</li><li>Translate high-level campaign objectives into clear, executable strategies with measurable impact.</li><li>Collaborate with cross-functional internal teams (Project Management, Creative, Analytics, and occasionally Senior Leadership) to align on campaign strategy, timelines, and deliverables.</li><li>Help set up landing pages and ensure campaign launch readiness with the right tracking, assets, and messaging.</li><li>Work closely with the Project Management team to support client-facing communication and ensure that changes or optimizations are clearly understood and aligned with broader business goals.</li><li>Occasionally engage in client-facing discussions to support paid media strategies or requests (e.g., expanding into Reddit or a new platform).</li><li>Build and maintain campaign dashboards using Google Data Studio, using internal and platform data to track performance and guide strategic decisions.</li><li>Communicate campaign performance and optimization strategy to stakeholders in clear, actionable language—not just marketing speak.</li></ul><p><br></p>
<p>Office Manager/Contract Administrator – Hybrid Opportunity</p><p>Our client is a highly specialized software company with over 25 years of experience delivering innovative solutions to protect mission-critical systems. Their expertise serves pivotal industries such as banking, healthcare, and telecommunications.</p><p>We are seeking a results-driven, detail-focused Office Manager to join their dynamic and expanding team. This role will center on contract administration, licensing, client renewals, and ensuring smooth operational workflows.</p><p>As the Office Manager, you’ll work cross-functionally with leadership, clients, and technical teams to streamline processes, maintain compliance, and support business objectives.</p><p>Key Responsibilities:</p><ul><li>Oversee customer contracts, licensing agreements, and renewals, ensuring compliance across all documentation.</li><li>Act as the primary point of contact for legal, procurement, and vendor communications.</li><li>Partner with the sales team to prepare quotes, track contract lifecycles, and guarantee timely renewals.</li><li>Collaborate with senior leadership to refine and enhance operational workflows and business processes.</li><li>Maintain accurate records of client accounts, software usage, and support entitlements.</li><li>Support financial operations including invoicing, vendor payments, and budget oversight.</li><li>Oversee and manage invoicing processes, ensuring accurate and timely billing to customers and clients.</li><li>Verify and reconcile accounts receivable and follow up on outstanding payments.</li><li>Work with Sales to assist with pricing, quotations, inquiries on customer products/licensing/maintenance as required.</li><li>Process incoming sales orders, coordinate with relevant departments to ensure fulfillment, and maintain detailed records.</li><li>Assist with planning, preparation, and shipping for events.</li></ul><p><br></p><ul><li>Maintain accurate records for Employee vacation and other absences using the company’s automated system.</li><li>Meet with employees to resolve any disputes, grievances, or other personnel issues.</li><li>Order and maintain inventory of office supplies.</li><li>Liaise with vendors and service providers for office equipment and contracts.</li><li>Schedule and coordinate meetings, appointments, and travel arrangements as needed.</li></ul><p><br></p><p><br></p><p><br></p>
