<p>Our client is looking for an experienced Service Manager to lead and oversee the operations of their Service Department in Edmonton, Alberta. This role is essential in ensuring the delivery of exceptional service to both internal and external customers, while fostering a safe, efficient, and productive work environment. You will play a key role in managing personnel, scheduling, and maintaining high standards of customer satisfaction.</p><p><br></p><p>Responsibilities:</p><p><br></p><ul><li>Lead and manage the Service Department, ensuring efficient, safe, and high-quality service delivery.</li><li>Develop, implement, and monitor effective service processes to enhance customer satisfaction.</li><li>Supervise and support service technicians, including training, development, and performance reviews.</li><li>Coordinate scheduling and workflow to ensure timely project completion and optimal department coverage.</li><li>Maintain all departmental tools, equipment, and vehicles in proper working condition.</li><li>Promote a safe work environment by enforcing safety policies and procedures for employees, contractors, and customers.</li><li>Represent the company professionally and ethically while maintaining confidentiality and strong internal relationships.</li><li>Identify and recommend opportunities for service improvement and customer experience enhancement.</li><li>Assist the Branch Manager in managing departmental expenses and resolving customer issues.</li><li>Ensure accurate invoicing and completion of service reports for all work orders.</li><li>Monitor job deficiencies and implement changes to improve shop performance.</li></ul><p>This is a permanent, full-time, leadership role that offers a competitive salary and a comprehensive total rewards package. This role will be primarily shop-based with occasional travel within Western Canada and possibly to the United States. Apply today!</p>
<p><strong>Position: Associate / Analyst, Corporate Banking</strong></p><p><strong>Summary</strong></p><p> The Associate / Analyst role in Corporate Banking is an entry-level relationship management position focused on supporting business development and client relationship management, particularly with Canadian subsidiaries of international corporations. The position involves structuring and executing corporate banking transactions, preparing client pitch materials, and collaborating with global teams to deliver integrated financial solutions.</p><p><strong>Reports To:</strong> Department Head, Corporate Banking – Canada</p><p><strong>Key Responsibilities</strong></p><ul><li>Support business development initiatives across Canada in areas including loans, deposits, settlements, foreign exchange, and derivatives.</li><li>Build and maintain strong relationships with clients, particularly Canadian subsidiaries of global corporations.</li><li>Partner with internal stakeholders and global offices to develop product ideas and provide financial solutions.</li><li>Prepare pitch books, deal documentation, and other materials to support client engagement.</li><li>Conduct industry and market research to evaluate risk and identify opportunities.</li><li>Contribute to transaction execution and the achievement of broader team objectives.</li><li>Participate in firm-wide initiatives such as training programs, employee resource groups, and community involvement.</li><li>Perform other duties as assigned by the head of the department. </li></ul>
<p><strong>Office Assistant (with Growth Opportunity into Customer Service)</strong></p><p>Are you looking to start your career in a supportive and dynamic office environment, with a clear path to growth? We are seeking a detail-oriented and motivated <strong>Office Assistant</strong> to join our team. This role begins with providing clerical and administrative support to ensure smooth day-to-day operations, and will transition into a <strong>Customer Service Representative</strong> role as you gain experience and training.</p><p><strong>What You’ll Do</strong></p><p><strong>As an Office Assistant, you will:</strong></p><ul><li>Provide general clerical support including filing, scanning, and data entry.</li><li>Assist with order processing and documentation.</li><li>Support office staff with administrative tasks and special projects.</li><li>Answer and direct phone calls and emails as needed.</li></ul><p><strong>As you transition into Customer Service, you will:</strong></p><ul><li>Interact directly with customers to process orders, answer inquiries, and resolve concerns.</li><li>Enter orders and issue acknowledgements in a timely manner.</li><li>Provide pricing, delivery, and shipping information.</li><li>Communicate changes and updates to customers.</li><li>Assist with export documentation and international shipping requirements.</li><li>Maintain accurate customer records and open new accounts.</li><li>Collaborate with the Scheduler, Sales Manager, and Supply Chain team to ensure customer satisfaction.</li></ul>
<p><strong>THE ROLE:</strong> </p><p>We are looking for an experienced and creative Brand Manager to take charge of enhancing brand visibility, driving engagement, and strengthening the perception of our client’s products and services. Reporting to the Senior Marketing Manager, you’ll play a pivotal role in developing and executing impactful brand strategies that align with the company’s overarching goals. In this position, you’ll lead the charge on branding initiatives, oversee advertising and digital marketing campaigns, and optimize social media presence and SEO strategies. Further responsibilities include managing promotional events, analyzing market trends, and ensuring that all brand assets and communications are consistent and compelling. Collaboration across departments will be key as you spearhead initiatives designed to grow the brand’s reach and impact.</p><p><strong>WHY THIS ROLE?</strong></p><p>This position provides the opportunity to make a significant impact in a forward-thinking organization that values innovation and creativity. As a Brand Manager, working alongside talented, cross-functional teams across sales, engineering, customer service, and more, you’ll drive brand awareness and business growth through strategic marketing initiatives. Opportunities for professional development, ccompetitive compensation and benefits, paired with a supportive leadership structure that prioritizes team success and access to exciting projects with a stable and collaborative team environment. If driving brand innovation and enhancing audience engagement excites you, this is your chance to shine! Take the next step in your career by applying today!</p>
We are looking for a dynamic Vice President of Operations and Customer Experience to join our leadership team in Richmond Hill, Ontario. This role is integral to shaping and implementing strategies that drive operational efficiency and deliver exceptional customer experiences. The successful candidate will oversee multiple departments, including claims operations, dealer support, and field services, to ensure a seamless service experience for both customers and dealer partners. With a focus on the automotive industry, this position requires a blend of strategic vision and hands-on leadership to support business growth and elevate brand loyalty.<br><br>Responsibilities:<br>• Develop and execute strategies to align customer experience and operational goals with overall business objectives.<br>• Provide leadership and guidance to teams responsible for claims operations, dealer support, and field services.<br>• Collaborate with senior leadership to identify opportunities for improving operational efficiency and customer satisfaction.<br>• Oversee claims operations to ensure compliance, streamlined processes, and a high-quality customer experience.<br>• Implement and refine operational procedures to enhance dealer and field support services.<br>• Manage departmental budgets effectively, using data insights to drive impactful decisions.<br>• Utilize customer feedback tools to gather insights and implement actionable improvements.<br>• Foster strong relationships with dealer clients and field sales teams to identify service enhancement opportunities.<br>• Promote a customer-first culture across all departments and levels of the organization.<br>• Establish and monitor key performance indicators (KPIs) to measure operational success and identify areas for improvement.
<p>We are looking for an experienced Senior Accountant and Manager to join a well-established accounting firm in Trenton, Ontario. This role is ideal for a motivated individual with a strong background in audits, reviews, and tax services who thrives in a client-focused environment. You will play a vital role in delivering comprehensive accounting solutions to owner-managed businesses.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and review financial statements, ensuring accuracy and compliance with accounting standards.</p><p>• Conduct audits, reviews, and Notice to Reader engagements for a variety of clients.</p><p>• Manage corporate and personal tax filings, providing expert guidance on tax planning and compliance.</p><p>• Build and maintain strong relationships with business owners to understand their needs and provide tailored advice.</p><p>• Oversee client accounts, including monitoring transactions and balances to ensure financial health.</p><p>• Address audit findings, providing recommendations for improvement and implementing solutions.</p><p>• Lead audit engagements, coordinating with team members to deliver high-quality results.</p><p>• Collaborate with internal and external stakeholders to support the growth and success of clients' businesses.</p><p>• Ensure all financial records are organized and up-to-date, adhering to regulatory requirements.</p><p>• Provide innovative strategies to clients, helping them optimize their financial operations and achieve growth.</p>
<p>Robert Half is pleased to be working with our client in Abbotsford in the search for a Billings Administrator. This position offers the opportunity to join a supportive, people-focused team while contributing directly to the organization’s financial operations.</p><p><br></p><p><strong><u>About the Role</u></strong></p><p><br></p><p>Reporting to the Billing Lead, with a dotted line to the Accounting Manager, the Billings Administrator will be responsible for full billing cycle. This includes invoicing, progress billings, and providing outstanding customer service to both internal and external stakeholders.</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><p><br></p><ul><li>Prepare and process invoices and progress billings accurately and on schedule.</li><li>Act as a primary liaison for branch leads, accounting, and other stakeholders to ensure billing deliverables are met.</li><li>Extract and compile billing data from multiple sources, ensuring accuracy and compliance with internal policies.</li><li>Respond promptly to billing inquiries and requests, demonstrating strong problem-solving skills and customer service.</li><li>Support project accounting functions and assist with reporting as needed.</li></ul>
We are looking for a dedicated Customer Service Representative to join our team in Thornhill, Ontario. This is a Contract-to-Permanent position where you will play a key role in ensuring smooth claims processing and excellent customer interactions. If you thrive in a fast-paced environment and excel at multitasking, this opportunity is ideal for you.<br><br>Responsibilities:<br>• Prepare and draft correspondence related to claims, including letters to members and third parties, as well as consent forms for police report requests.<br>• Process payments for claims-related expenses, such as appraisal fees, glass repair invoices, and police report fees.<br>• Assist the Total Loss team by preparing and sending Proof of Loss documents to facilitate claim settlements.<br>• Request and manage official reports, such as police and fire incident reports, to support claims investigations.<br>• Coordinate the dispatch of property damage claim files to legal representatives, as required.<br>• Organize and distribute incoming correspondence to ensure timely processing.<br>• Make outbound calls to members to gather First Notice of Loss information for new claims filed after hours or online.<br>• Respond to inbound calls, routing them efficiently to the appropriate department based on business needs.
We are looking for a highly organized and proactive Sales Assistant to join our team on a contract basis in Toronto, Ontario. In this role, you will support sales operations and contribute to the smooth execution of administrative and customer-facing tasks. This is a fantastic opportunity to work in a dynamic environment where your contributions will directly impact the success of the team.<br><br>Responsibilities:<br>• Provide administrative support to the sales team, ensuring all documentation and processes are completed efficiently.<br>• Assist in managing customer relationships by responding to inquiries and addressing concerns promptly.<br>• Utilize CRM systems to maintain accurate records of client interactions and sales activities.<br>• Generate reports using tools such as Crystal Reports to track sales performance and identify trends.<br>• Process financial data and pricing information to support decision-making and client proposals.<br>• Coordinate with internal departments to ensure seamless delivery of products and services to clients.<br>• Support the preparation of presentations and materials for client meetings.<br>• Contribute to the organization and implementation of office functions to enhance overall team productivity.<br>• Collaborate with team members to improve sales processes and customer service strategies.
We are looking for a detail-oriented Sales Administrator to join our team in Toronto, Ontario, on a long-term contract basis. In this role, you will play a vital part in ensuring the smooth execution of sales and trade agreements, handling administrative tasks, and supporting logistical operations. This position requires collaboration with both internal teams and external partners to ensure efficient order processing, documentation, and customer service.<br><br>Responsibilities:<br>• Process customer orders and input relevant data into internal systems with accuracy.<br>• Prepare and manage sales and purchase contracts, along with associated documentation.<br>• Issue invoices and oversee accounts receivable and payable to ensure timely transactions.<br>• Coordinate logistics operations, including customs documentation, truck scheduling, and shipment tracking.<br>• Address customer inquiries and resolve basic issues to maintain satisfaction.<br>• Monitor inventory levels, identify discrepancies, and report findings to management.<br>• Assist in preparing credit applications, tracking credit limits, and managing overdue accounts.<br>• Organize and maintain confidential documents under the guidance of the General Manager.<br>• Support monthly inventory reporting and contribute to the preparation of business intelligence reports.<br>• Provide backup assistance to other contract administrators during absences and support the team with ad-hoc assignments.
<p>Are you ready to take the next step in your public accounting career, with a clear path to partnership? Do you thrive in a collaborative environment where your professional growth, work/life balance, and flexibility are prioritized? If so, we have the perfect opportunity for you!</p><p><br></p><p>We are seeking a dynamic and motivated <strong>Audit Manager </strong>to join an innovative and growth-focused public accounting firm in the Niagara Region. This role offers an incredible opportunity for unlimited career progression, including a defined path to partnership, while simultaneously fostering professional development and promoting a balanced lifestyle.</p><p><br></p><p><strong>What You’ll Do</strong></p><p><br></p><p><strong>As an Audit Manager, you will:</strong></p><ul><li>Lead and execute audit, review, and compilation engagements, ensuring the delivery of quality results within established timelines.</li><li>Collaborate with team members and clients onsite to build strong relationships, identify client needs, and deliver tailored solutions.</li><li>Mentor and guide junior team members, providing support and encouragement to help them thrive.</li><li>Manage multiple engagements simultaneously, ensuring projects are completed accurately, on time, and on budget.</li><li>Conduct research on complex auditing and accounting issues to provide insight and guidance to clients.</li><li>Identify opportunities for process improvements, client growth, and service expansion to support business goals.</li></ul><p><strong>What You’ll Achieve</strong></p><ul><li>Deliver quality deliverables that exceed client expectations.</li><li>Strengthen client relationships and enhance retention rates through exceptional service.</li><li>Create scalable processes and contribute to the firm’s continued success and expansion.</li><li>Develop as a trusted leader within the firm with a structured path to becoming a Partner.</li></ul><p><strong>Why Join Our Client (and Join Another CPA Firm?)</strong></p><ul><li>Flexibility & Work/Life Balance: Enjoy a supportive culture that values your personal life while maintaining professional excellence.</li><li>Career Growth: Benefit from unlimited growth opportunities, a clear pathway to partnership, and the chance to work closely with leadership.</li><li>Collaborative Environment: Work onsite with a team of motivated, talented professionals who encourage teamwork, communication, and innovation.</li><li>Continuous Learning: Access learning and development resources to keep your technical skills sharp and stay ahead in a dynamic field.</li><li>Impactful Leadership: Make a direct impact on the firm’s success and contribute to building a high-performing team.</li></ul><p><strong>Take the Next Step</strong></p><p>Are you ready to expand your career, grow into a leadership role, and work with a firm deeply invested in your success and well-being? If so, we’d love to have a conversation with you!</p><p>Apply now and make your next professional move your best one yet. Together, we’ll reach greater success!</p>
<p><strong>About the Role</strong></p><p>Our client is seeking a Systems Administrator to join their team on a 3-month contract-to-hire basis. This is a fully onsite role based in Prince George, BC, with regular travel to production plants across British Columbia and Alberta. The successful candidate will be responsible for supporting and optimizing a diverse IT environment, ensuring system reliability, security, and performance.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide hands-on support for IT systems including servers, networks, virtualization, firewalls, and enterprise applications.</li><li>Administer and maintain Windows Server, Microsoft Azure, Active Directory, Office 365, Exchange, SQL Server, SharePoint, and related technologies.</li><li>Configure and troubleshoot Cisco networking equipment (switches, routers, Call Managers) and Checkpoint firewalls.</li><li>Support business continuity and disaster recovery processes, adhering to IT best practices and change control policies.</li><li>Collaborate with 3rd party vendors and support partners to resolve issues.</li><li>Create and maintain documentation, procedures, and training materials for users.</li><li>Communicate effectively with technical and non-technical stakeholders, providing clear updates and recommendations.</li><li>Provide leadership when required, supporting team members and ensuring projects stay on track.</li><li>Stay informed on emerging technologies and identify opportunities to improve IT operations.</li></ul>
<p>Are you a detail-oriented, proactive professional with a knack for both accounting precision and office operations? Do you dream of working in a dynamic and supportive environment where your contributions truly matter? Our Delta-based client, a respected privately-owned financial services company, is ready to welcome a talented Accounting and Administration Manager to their growing in-office team!</p><p><br></p><p>Step into a workplace that’s not just about numbers but about community, growth, and impact. Here’s what makes this opportunity stand out:</p><ul><li>Local Legacy: A Canadian, family-owned company operating successfully for over 31 years.</li><li>Dog-Friendly Workspace: Bright, spacious office full of windows and the occasional wagging tail (well-behaved pups welcome!).</li><li>Perks You Will Love: Free parking, Friday lunches paid for by the owners, and alternating winter seasonal holidays as bonus time off.</li><li>Unique Benefits: Medical spending account (100% coverage), 10 paid sick/medical days, competitive salaries, bonus structures, and investment opportunities as a shareholder after one year.</li><li>Professional Growth: Access to professional development programs designed for long-term career building.</li></ul><p>This hybrid role combines hands-on accounting responsibilities with office management duties to directly support the owners in their mission to grow the company’s success story.</p><p><br></p><p><strong>Accounting Duties</strong></p><ul><li>You’ll take command of full-cycle accounting, ensuring financial transactions are seamlessly managed and compliance is met across local and government guidelines. From recording journal entries, bank reconciliations, to preparing financial reports, you’ll be the backbone of their fiscal operations.</li></ul><p><strong>Daily/Weekly:</strong></p><ul><li>Maintain financial transactions, process supplier payments, and manage trust accounts ahead of deadlines.</li><li>Cross-check entries, handle remittances, and update bank deposits.</li></ul><p><strong>Monthly/Quarterly:</strong></p><ul><li>Prepare monthly and quarterly financial reports such as margin calculations, portfolio summaries, and balance reconciliations.</li><li>Supervise loan closures and internal trust payment processing operations.</li></ul><p><strong>Annually:</strong></p><ul><li>Work closely with accountants on year-end processes and audits, ensuring accurate documentation retrieval and explanations.</li></ul><p><strong>Office Management Duties</strong></p><p>Beyond numbers, you will ensure smooth day-to-day office operations by overseeing the admin/reception team, troubleshooting IT issues, coordinating email blasts, and responding to other matters as needed.</p><p>As the main liaison for stakeholders and the driving force behind their financial and operational health, you’ll be a key player in scaling the business for long-term success.</p><p><br></p><p><br></p>
We are looking for a dedicated Front Desk Coordinator to join our team in Toronto, Ontario. In this role, you will act as a key point of contact for clients, ensuring exceptional service delivery through collaboration with internal departments. As part of the Mid-Office Service Team, you will support independent Portfolio Managers and Introducing Brokers by managing daily operations and resolving client issues. This is a hybrid long-term contract position requiring at least three days per week on-site, with newer team members expected to work in the office more frequently.<br><br>Responsibilities:<br>• Build and nurture strong client relationships by coordinating efforts with internal teams and departments.<br>• Maintain a high standard of customer service by keeping clients informed about new products, services, and developments relevant to their business.<br>• Resolve client issues promptly and thoroughly, while recommending improvements to enhance overall service delivery.<br>• Review and approve administrative tasks such as bank transfers, de-registrations, foreign exchanges, and internal account transfers on a daily basis.<br>• Serve as a liaison between clients and operational teams to ensure timely and proactive task completion.<br>• Coordinate and document regular client meetings to address service and operational concerns, following up to ensure resolution.<br>• Provide guidance to clients on company policies, procedures, and available training that impact their business operations.<br>• Offer process improvement recommendations to strengthen client relationships and streamline operations.<br>• Represent the company professionally during client meetings and business events.
<p>We’re seeking a Regional Sales Manager to lead business development across Western Canada and the U.S., representing a respected manufacturer in the hydronic and HVAC systems industry. This position is ideal for a driven, technically minded sales professional who thrives on building relationships with engineers, contractors, distributors, and industry partners.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><p><br></p><ul><li>Promote and represent the company’s product lines to engineering firms, contractors, and distributors.</li><li>Grow sales through established agent and distributor networks to achieve regional targets.</li><li>Assess client needs, recommend suitable equipment, and prepare detailed quotations.</li><li>Deliver product training sessions and presentations to clients and partners.</li><li>Attend and represent the company at key trade shows and industry events.</li><li>Provide post-sale technical support and ensure client satisfaction.</li><li>Manage inbound client inquiries and coordinate timely follow-up.</li><li>Identify and report on market trends, opportunities, and competitive activity.</li><li>Collaborate closely with internal teams to ensure project success and customer alignment.</li><li>Support the launch of new products and contribute insights to product development initiatives.</li></ul><p><br></p><p><br></p>
We are looking for a detail-oriented and organized Front Desk Coordinator to join our team on a contract basis in Toronto, Ontario. In this role, you will be the first point of contact for visitors and play a key role in maintaining a welcoming and efficient front desk environment. This position requires strong administrative and customer service skills as well as the ability to handle multiple tasks effectively.<br><br>Responsibilities:<br>• Serve as the first point of contact by greeting visitors, executives, and employees in a courteous and detail-oriented manner.<br>• Manage incoming calls and direct them appropriately to ensure seamless communication within the organization.<br>• Maintain a clean and organized reception area to create a welcoming environment.<br>• Track and organize data sets for monthly reporting, including creating graphs and PowerPoint presentations.<br>• Assist with administrative tasks such as scheduling, document management, and correspondence.<br>• Ensure adherence to company policies, including maintaining a neat and appropriate appearance.<br>• Monitor attendance and ensure timely start of daily activities.<br>• Provide exceptional customer service while addressing inquiries or concerns.<br>• Support various departments by coordinating office operations and logistics.<br>• Uphold confidentiality and security protocols when handling sensitive information.
We are looking for a detail-oriented Bookkeeper to join our team on a contract with the potential for a permanent position in Aurora, Ontario. This role involves managing financial transactions, maintaining accurate records, and ensuring compliance with accounting standards. The successful candidate will also support administrative functions and play a key role in providing excellent customer service.<br><br>Responsibilities:<br>• Manage accounts payable and receivable processes, ensuring timely and accurate transactions.<br>• Reconcile bank and credit card statements to maintain financial accuracy.<br>• Process payroll using Payworks, ensuring compliance with all regulations.<br>• Oversee HR onboarding tasks, including data entry and documentation.<br>• Handle expense reporting and ensure proper allocation of costs.<br>• Generate invoices and maintain client records within the accounting system.<br>• Support month-end closing procedures and prepare financial reports.<br>• Provide administrative support, including ordering supplies and assisting with executive tasks as needed.<br>• Maintain professionalism while working at reception and interacting with clients.<br>• Utilize Microsoft Excel to organize data and create financial summaries.
<p>Our extremely reputable and well-respected client is looking for a fluently <strong>Bilingual Administrative Assistant</strong> to join their team on a long-term contract basis in Ottawa, Ontario. In this role, you will provide essential administrative support in a unionized environment, ensuring seamless operations and effective communication.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Provide administrative support by managing schedules, organizing meetings, and arranging travel plans.</p><p>• Handle data entry tasks with accuracy, ensuring all information is properly maintained and updated.</p><p>• Coordinate and schedule conferences, meetings, and appointments to meet organizational needs.</p><p>• Respond to inbound inquiries via phone and email, delivering exceptional customer service.</p><p>• Assist with the preparation of documents using Microsoft Word, Excel, PowerPoint, and Outlook.</p><p>• Manage and track grievances within the unionized environment, maintaining confidentiality and professionalism.</p><p>• Facilitate communication between departments and external stakeholders as required.</p><p>• Ensure all records and files are organized and accessible when needed.</p><p>• Support the planning and execution of various administrative projects and initiatives.</p>
<p>We’re looking for a sharp, strategic, and highly adaptable <strong>Digital Marketing Manager – Paid Media</strong> to lead the execution of digital strategies across a range of paid channels, with a strong focus on driving B2C conversions and business growth. This role blends performance marketing expertise with cross-functional collaboration and strategic communication.</p><p><br></p><p>You'll manage campaign execution from strategy through launch, work closely with internal stakeholders to bring client and business goals to life, and continuously optimize to deliver measurable impact. This role requires someone who can think analytically, act quickly, and communicate clearly—without relying on marketing jargon. </p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead the strategy, planning, execution, and optimization of paid media campaigns across platforms like Google Ads, Meta, Reddit, and more.</li><li>Drive B2C performance outcomes—especially focused on conversions, ROAS, and growth KPIs.</li><li>Translate high-level campaign objectives into clear, executable strategies with measurable impact.</li><li>Collaborate with cross-functional internal teams (Project Management, Creative, Analytics, and occasionally Senior Leadership) to align on campaign strategy, timelines, and deliverables.</li><li>Help set up landing pages and ensure campaign launch readiness with the right tracking, assets, and messaging.</li><li>Work closely with the Project Management team to support client-facing communication and ensure that changes or optimizations are clearly understood and aligned with broader business goals.</li><li>Occasionally engage in client-facing discussions to support paid media strategies or requests (e.g., expanding into Reddit or a new platform).</li><li>Build and maintain campaign dashboards using Google Data Studio, using internal and platform data to track performance and guide strategic decisions.</li><li>Communicate campaign performance and optimization strategy to stakeholders in clear, actionable language—not just marketing speak.</li></ul><p><br></p>
<p><strong>We are looking for a skilled Office Manager/Accountant to oversee both bookkeeping and administrative functions in a law firm. This is a 4 days/permanent role on site. </strong></p><p><br></p><p><strong>Responsibilities:</strong></p><p><br></p><p><strong>Accounting Duties:</strong></p><ul><li>Manage accounts payable/receivable and general ledger entries.</li><li>Prepare monthly financial statements and year-end reports.</li><li>Administer payroll and employee benefits.</li><li>Administer general and professional insurance coverage.</li><li>Reconcile general and trust accounts in compliance with Law Society regulations.</li><li>Monitor cash flow.</li><li>Coordinate with external accountants for audits and tax filings.</li><li>Maintain financial records and internal controls.</li><li>Law Pro Filings</li><li>GST/HST Filings</li><li>Annual Law Society Returns</li><li>Liase with bank, LawPro, Insurance carriers, vendors, etc.</li></ul><p><strong>Office Management Duties:</strong></p><ul><li>Oversee office operations and administrative staff.</li><li>Manage office supplies, vendor relationships, and equipment maintenance.</li><li>Coordinate recruitment, onboarding, and training of staff.</li><li>Ensure data security and consult with IT support.</li></ul><p><strong>Strategic & Leadership Functions:</strong></p><ul><li>Support partners with strategic planning and operational improvements.</li><li>Implement workflow efficiencies and best practices.</li><li>Ensure compliance with legal and professional standards.</li></ul>
<p>Our client is an established Chartered Accounting Firm with over 40 years supporting the community in British Columbia. We are seeking an engaging and experienced Director to lead the Firm's Kelowna, BC office. Qualified candidates may be eligible for relocation assistance. </p><p>The Director will play a critical role in leading the team, driving growth and success, contributing to the firm’s overall operation, and delivering exceptional service to their clients. The role incumbent will furthermore take part to shape the strategic direction of the office, cultivate client relationships and uphold the company's core values.</p><p>This position requires expertise in Assurance & Audit and will be entrusted to grow the book of business through strong external networking and relationship building and possibly by introducing new revenue streams.</p><p> Furthermore, the Director will assume leadership and management responsibilities that will extend beyond operational duties to cultivate positive employee engagement, empower employees with appropriate decision-making capabilities, and play a central role in talent management and performance evaluation.</p><p><strong>Leadership and Strategic Planning</strong></p><ul><li>Collaborate with other Directors to develop and implement strategic plans for the firm.</li><li>Provide visionary leadership to inspire and guide staff towards achieving firm goals.</li><li>Foster a culture of innovation, collaboration and continuous improvement.</li></ul><p><strong> Client Relationship Management</strong></p><ul><li>Build and maintain strong relationships with key clients, serving as a trusted advisor on financial matters.</li><li>Identify opportunities to expand services and deepen client engagement.</li><li>Ensure client satisfaction by delivering high-quality, timely and personalized service.</li></ul><p><strong> Business Development</strong></p><ul><li>Lead business development efforts, including prospecting, networking and proposal development.</li><li>Identify new market opportunities and develop strategies to capitalize on them.</li><li>Nurture existing client relationships and cultivate new ones to drive firm growth.</li></ul><p><strong> Financial Management</strong></p><ul><li>Oversee the financial performance of the firm, including budgeting, forecasting and profitability analysis.</li><li>Implement measures to optimize revenue and control costs.</li><li>Ensure compliance with financial regulations and best practices.</li></ul><p><strong> Team Development and Talent Management:</strong></p><ul><li>Mentor and develop staff, providing guidance and support for professional growth.</li><li>Foster a culture of learning and development, encouraging continuous skill enhancement.</li><li>Effectively manage team resources and workload allocation to maximize efficiency and productivity.</li></ul><p><strong> Risk Management and Compliance:</strong></p><ul><li>Ensure adherence to regulatory requirements, professional standards and ethical guidelines.</li><li>Implement policies and procedures to mitigate risks and maintain compliance.</li><li>Stay abreast of industry trends, changes in accounting regulations and emerging issues.</li></ul>
We are looking for a detail-oriented Facilities Specialist to join our team on a contract basis in Toronto, Ontario. In this role, you will support the facilities team by managing vendor data, coordinating dispatches to retail locations, and maintaining accurate records. This position is ideal for an organized individual with strong administrative skills and a background in vendor management.<br><br>Responsibilities:<br>• Enter and update vendor information, including details for maintenance-related services, into the internal system.<br>• Coordinate and dispatch vendors, such as electricians or roofing specialists, to various retail locations as needed.<br>• Manage communication with vendors to track progress and obtain status updates on assigned tasks.<br>• Organize and process invoices to ensure accurate record-keeping and timely payments.<br>• Utilize Laserfiche software to manage and store vendor-related documentation effectively.<br>• Maintain a high level of accuracy while completing a substantial volume of data entry tasks daily.<br>• Provide exceptional customer service by addressing inquiries and resolving issues promptly.<br>• Anticipate potential risks and take proactive steps to address challenges.<br>• Collaborate with team members to ensure smooth operational processes.<br>• Maintain confidentiality and professionalism when handling sensitive information.
<p>Robert Half is seeking an ambitious and driven <strong>Account Manager</strong> to oversee sales activities in the Central Ontario region. The ideal candidate will focus on building and nurturing relationships with resellers and end-users, driving sales across corporate, education, and channel sectors, and promoting presentation solutions. This self-motivated individual will take ownership of the territory, independently targeting and supporting clients while collaborating with a national sales team.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Partner Engagement:</strong> Work closely with resellers and partners to grow awareness and success of presentation solutions in the region.</li><li><strong>Product Expertise:</strong> Become a solutions expert for hardware, software, and professional development to confidently present product offerings and conduct demos.</li><li><strong>Sales Activities:</strong> Drive revenue through sales calls, targeting corporate and enterprise end-users and other potential customers within the territory.</li><li><strong>Account Management:</strong> Maintain and grow relationships with assigned accounts while identifying opportunities to expand customer volume and build loyalty.</li><li><strong>Customer Training:</strong> Train end-users on products, programs, and services to ensure knowledge and satisfaction.</li><li><strong>Strategic Targeting:</strong> Focus on key end-user accounts in the territory to establish the company as the preferred technology brand.</li><li><strong>Database Management:</strong> Build and maintain a detailed database of contacts, projects, and opportunities using Salesforce (SFDC).</li></ul><p><strong>Planning and Reporting:</strong></p><ul><li>Collaborate with the Channel Marketing team to develop quarterly and annual marketing plans tailored to the region.</li><li>Consistently track and submit sales pipeline reports, providing accurate rolling forecasts.</li><li>Monitor competitor products, pricing, promotions, and services to share regular updates with sales management.</li></ul><p><strong>Events and Visibility:</strong></p><ul><li>Attend and participate in local, regional, and national trade shows and marketing events to showcase the company’s products and solutions.</li><li>Survey market opportunities and provide insight to upper management to refine strategies and tactics.</li></ul><p><br></p>
<p>We are seeking a dynamic and detail-oriented <strong>Services Solutions Specialist</strong> to bridge the gap between technical service delivery and strategic marketing. This role is ideal for a professional who thrives in a cross-functional environment and can translate complex service capabilities into compelling business value.</p><p><strong>Responsibilities</strong></p><ul><li>Develop and maintain technical marketing materials, case studies, and service documentation</li><li>Create clear, engaging content that communicates service value to diverse audiences</li><li>Collaborate with the marketing team to ensure technical accuracy in campaigns</li><li>Update and refine product positioning materials throughout the service lifecycle</li><li>Lead technical writing and response development for complex RFPs and proposals</li><li>Analyze customer requirements and align them with service capabilities</li><li>Coordinate cross-functional teams to gather technical inputs and pricing</li><li>Ensure proposal content reflects actual service delivery capabilities</li><li>Participate in daily service department planning and operations</li><li>Provide strategic and analytical support to service teams</li><li>Act as a liaison between service operations and customer-facing functions</li><li>Support process improvement initiatives and service methodology development</li><li>Assist with escalated customer communications requiring technical expertise</li></ul><p><br></p>
<p>Robert Half is looking for a skilled Nonstop Support Specialist to deliver exceptional technical assistance for our client and ensure they have a seamless experience using their products. In this role, you will leverage your expertise in troubleshooting, customer service, and application support to address client concerns effectively. The position offers a hybrid work environment, combining office-based collaboration in Mississauga, Ontario, with remote work flexibility.</p><p><br></p><p>Responsibilities:</p><p>• Provide expert-level technical support to clients, resolving issues promptly and ensuring high customer satisfaction.</p><p>• Troubleshoot product-related problems, including hardware and software concerns, to identify and implement effective solutions.</p><p>• Collaborate with internal teams and stakeholders to escalate and resolve complex issues.</p><p>• Utilize cloud technologies to enhance support processes and improve client outcomes.</p><p>• Deliver deskside and remote support services tailored to individual client needs.</p><p>• Conduct quality assurance checks to ensure consistent service delivery and product reliability.</p><p>• Maintain strong communication with clients to address inquiries and provide updates on issue resolutions.</p><p>• Assist in onboarding and training clients on product usage and best practices.</p><p>• Document and track support cases to ensure accurate reporting and continuous improvement.</p><p>• Stay informed of product updates and industry trends to provide proactive and informed support.</p>
