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227 résultats pour les emplois de Customer Service Manager

Receptionist
  • Etobicoke, ON
  • onsite
  • Permanent
  • 55000.00 - 60000.00 CAD / Yearly
  • <p><strong>Overview</strong></p><p> Our client in Toronto is seeking a Receptionist to join their dynamic People and Culture team. The Receptionist plays an essential role as the first point of contact for all visitors and callers. This position supports office administration through various clerical duties, including coordinating office activities, greeting and assisting visitors, managing inbound telephone calls, scheduling appointments, and processing mail and couriers. Additionally, the Receptionist supports the People & Culture department with corporate and community initiatives.</p><p><strong>Key Responsibilities</strong></p><ul><li>Prepare and maintain the office environment: set up coffee and snack bar, organize meeting rooms, and ensure all areas are tidy and presentable</li><li>Greet and assist employees and guests, ensuring a welcoming and professional experience</li><li>Manage incoming phone calls and direct callers as needed</li><li>Provide guest services including beverage service, coat check, and welcoming walk-in visitors</li><li>Support meetings for executive staff: room set up, food and beverage service, and clean up</li><li>Manage office access systems including FOB and parking transponder activation</li><li>Process and distribute incoming and outgoing mail and courier packages</li><li>Track office inventory and reorder supplies within budget parameters</li><li>Scan invoices and create purchase orders for corporate departments</li><li>Support special projects related to corporate events and community engagement, including research, communications, administration, and coordination</li><li>Assist with implementation of office layout changes and ensure reception area coverage at all times</li><li>Maintain office security and follow safety procedures</li><li>Assist the People & Culture team as required</li><li>Contribute to streamlining reception functions and cost-saving initiatives</li></ul>
  • 2026-01-30T03:08:37Z
Receptionist
  • Vancouver, BC
  • onsite
  • Temporaire
  • 20.90 - 22.00 CAD / Hourly
  • <p>We are looking for an organized and customer-focused Receptionist to join our team on a long-term (12 month) contract basis in Vancouver, British Columbia. In this role, you will be the first point of contact for guests and callers, ensuring a welcoming and attentive experience. You will also provide vital administrative and office support to maintain smooth daily operations.</p><p><br></p><p>Responsibilities:</p><p>• Deliver exceptional customer service by addressing inquiries, resolving concerns, and providing accurate information tailored to individual needs.</p><p>• Handle incoming calls with care, directing them to the appropriate team members while ensuring prompt responses.</p><p>• Welcome and assist visitors, couriers, and vendors, creating a positive and attentive first impression.</p><p>• Manage mail and packages by sorting incoming deliveries, preparing outgoing shipments, and coordinating courier services.</p><p>• Maintain office supplies and oversee stock levels, ensuring common areas such as the kitchen and meeting rooms are clean and well-organized.</p><p>• Monitor and release orders for fulfillment, preparing customs documentation when required.</p><p>• Compile and distribute daily and weekly reports, identifying and resolving outstanding orders in collaboration with relevant teams.</p><p>• Administer returns and replacement inquiries, processing refunds and coordinating shipments efficiently.</p><p>• Support internal administrative tasks, including account creation, internal orders, and service reward initiatives.</p><p>• Assist with company-wide projects and initiatives, providing administrative support as needed.</p>
  • 2026-01-30T15:38:43Z
Bookkeeper
  • Langley, BC
  • onsite
  • Temporaire
  • 23.50 - 25.00 CAD / Hourly
  • <p>We are looking for a detail-oriented Bookkeeper to join our clients team in Langley, British Columbia. In this long-term contract role, you will play a key part in managing financial records, assisting with administrative duties, and supporting customer service operations. This position offers an engaging environment in the automotive industry where teamwork and adaptability are highly valued.</p><p><br></p><p>Responsibilities:</p><p>• Maintain accounts payable and accounts receivable processes, including coding invoices, preparing cheque runs, and posting payments.</p><p>• Reconcile inventory records and process incoming orders from stores and online customers efficiently.</p><p>• Support the customer service team by assisting with store operations and addressing customer inquiries.</p><p>• Perform daily accounting tasks such as bank reconciliations, filing, and inventory management for corporate stores.</p><p>• Handle monthly financial tasks, including end-of-month reconciliations and preparing necessary reports.</p><p>• Assist with administrative tasks, such as sorting and filing invoices and maintaining organized records.</p><p>• Provide backup support for senior accounting staff as required.</p><p>• Interact with customers in the retail store, offering assistance and directing them to appropriate sales personnel.</p><p>• Collaborate with team members to ensure smooth operations and provide additional support where needed.</p><p>• Assist with AR collections and ensure accurate tracking of customer accounts.</p>
  • 2026-01-29T04:28:39Z
Administrative Coordinator
  • Toronto, ON
  • onsite
  • Temporaire
  • 24.70 - 28.60 CAD / Hourly
  • We are looking for a detail-oriented Administrative Coordinator to join our team in Toronto, Ontario. This is a long-term contract position within the dynamic Real Estate & Property industry, offering an exciting opportunity to support essential administrative functions and contribute to organizational success. The ideal candidate will bring strong organizational skills, exceptional communication abilities, and a proactive approach to managing tasks efficiently.<br><br>Responsibilities:<br>• Coordinate schedules and appointments to ensure seamless operations across teams.<br>• Manage event logistics and virtual meetings using tools such as Cisco Webex.<br>• Maintain and update CRM systems to ensure accurate tracking of customer interactions.<br>• Process and oversee financial transactions and expense reports using platforms like Concur.<br>• Provide exceptional customer service by addressing inquiries and resolving issues promptly.<br>• Facilitate the creation and management of banner ads and marketing materials.<br>• Support office functions by organizing documentation and maintaining records.<br>• Collaborate with internal departments to streamline administrative workflows.<br>• Ensure compliance with company policies and procedures in day-to-day activities.<br>• Assist in project coordination and tracking progress to meet deadlines effectively.
  • 2026-02-06T21:08:41Z
Desktop Support Analyst
  • Vancouver, BC
  • onsite
  • Temporaire
  • 15.84 - 18.34 CAD / Hourly
  • <p><strong>About the Role</strong></p><p>Our client in Vancouver, BC is seeking a Desktop Support Analyst for a 3‑month onsite contract. This role will provide Tier 1 support to approximately 200 users, focusing on software and hardware troubleshooting within a Microsoft environment. You will handle incoming requests through Jira, resolve frontline technical issues, and ensure a smooth end-user experience.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Act as the first point of contact for Tier 1 technical support via walk-ups and Jira tickets</li><li>Troubleshoot Windows OS, MS 365 apps, desktops/laptops, printers, peripherals, and basic network issues</li><li>Document, update, and close tickets in Jira following internal standards</li><li>Perform basic Active Directory tasks including password resets and group membership updates</li><li>Image, configure, and deploy workstations</li><li>Support meeting room technology and AV setups</li><li>Escalate unresolved issues to Tier 2/System teams as needed</li><li>Maintain asset tracking and follow standardized procedures</li><li>Provide clear communication and excellent customer service to all users</li></ul>
  • 2026-02-06T19:23:41Z
Estate Manager Trainee
  • Surrey, BC
  • onsite
  • Permanent
  • 60000.00 - 70000.00 CAD / Yearly
  • <p>We are currently seeking a dedicated and client-focused Estate Manager (Insolvency Administrator) to join a growing team. This role offers great earning potential with bonuses and plenty of opportunities for career growth.</p><p><br></p><p>As an Estate Manager, you will work directly with clients, guiding them through their debt relief options and ensuring they fully understand the solutions available. This position requires strong communication skills, professionalism, and the ability to provide empathetic and ethical service in line with industry regulations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Conduct initial client meetings, review appointments, and sign-up sessions, providing clear guidance on Consumer Proposals, bankruptcies, and other debt solutions.</li><li>Build and maintain professional relationships with Licensed Insolvency Trustees, Client Support Specialists, Technicians, and other industry professionals.</li><li>Deliver compassionate and knowledgeable service, ensuring clients feel supported and informed.</li><li>Oversee the preparation and administration of insolvency filing documents.</li><li>Maintain quality control, reviewing the work of Technicians and Administrative Clerks for accuracy and completeness.</li><li>Train, coach, and mentor new team members.</li><li>Ensure compliance with the Bankruptcy and Insolvency Act and other relevant regulations.</li></ul><p><br></p><p><br></p>
  • 2026-01-22T17:49:06Z
Customer Service Representative
  • Thornhill, ON
  • remote
  • Contractuel / temporaire à permanent
  • 17.10 - 19.80 CAD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Thornhill, Ontario. This is a Contract to permanent position, offering an excellent opportunity for growth and development while contributing to a dynamic organization in the service industry. The role requires exceptional communication skills and the ability to handle multiple tasks in a fast-paced environment.<br><br>Responsibilities:<br>• Prepare various forms and correspondence related to claims files, including letters to members, third-party reports, and consent forms for police report requests.<br>• Process payments for claim-related expenses such as appraisal fees, glass invoices, and police report charges.<br>• Assist the Total Loss team by managing and dispatching Proof of Loss documents to facilitate settlements.<br>• Request official reports, including police and fire incident documents, to support claims investigations.<br>• Handle the dispatch of Property Damage claim files to legal representatives as required.<br>• Organize, sort, and distribute incoming correspondence efficiently.<br>• Make outbound calls to members to collect First Notice of Loss details for claims reported after hours or online.<br>• Respond to inbound calls and direct callers to the appropriate departments based on their needs.<br>• Provide exceptional support and assistance to ensure smooth operations within the claims process.
  • 2026-01-16T19:28:57Z
Concierge 2
  • Toronto, ON
  • remote
  • Temporaire
  • 30.00 - 34.00 CAD / Hourly
  • We are looking for a dedicated and detail-oriented Concierge to join our team in Toronto, Ontario. This contract position involves providing exceptional front desk and customer service support, ensuring smooth operations and a positive experience for all guests and employees. You will play a key role in managing workplace logistics, visitor interactions, and administrative tasks while adhering to company policies and standards.<br><br>Responsibilities:<br>• Greet and assist visitors at the front desk, ensuring proper check-in procedures, including issuing visitor lanyards.<br>• Coordinate with security teams to manage badging and guest arrivals, ensuring compliance with visitor policies.<br>• Handle mailroom operations, including sorting and distributing packages, and utilizing systems like Envoy for efficient processes.<br>• Facilitate the distribution and management of company swag and event-related items.<br>• Conduct daily walkthroughs to identify and report any facilities-related issues to the Workplace Manager.<br>• Collaborate with internal teams and hosts to provide seamless event and workplace support.<br>• Manage office supplies by ordering and restocking as necessary to maintain a well-equipped environment.<br>• Respond to Jira tickets within established service level agreements and escalate unresolved issues as needed.<br>• Provide assistance to employees both in person and via Slack channels, addressing workplace needs.<br>• Submit facility-related tickets to vendors and ensure timely resolution of issues.
  • 2026-02-06T16:14:05Z
NON - IT - P2K36 Coordonnateur - Intermediaire
  • Toronto, ON
  • remote
  • Temporaire
  • 20.00 - 25.00 CAD / Hourly
  • We are looking for a motivated and detail-oriented Coordinator to join our team in Toronto, Ontario, on a long-term contract basis. In this role, you will support clients by ensuring administrative tasks are managed effectively and inquiries are addressed promptly. This hybrid position requires a commitment to providing exceptional service, as well as the ability to work collaboratively and adapt to new processes and systems.<br><br>Responsibilities:<br>• Provide comprehensive administrative support to clients, ensuring tasks are completed accurately and within established service level agreements.<br>• Conduct daily reviews and approvals for administrative actions, including account transfers, fee setups, de-registrations, and foreign exchanges.<br>• Collaborate with service evolution teams to address client needs and deliver solutions.<br>• Proactively identify opportunities to improve processes and enhance client relationships.<br>• Respond to inquiries in a timely manner, offering clear and thorough communication.<br>• Assist in process optimization by recommending improvements that benefit both clients and internal operations.<br>• Maintain meticulous organization of daily activities, prioritizing tasks effectively.<br>• Work across multiple technology platforms, developing a strong understanding of system interactions.<br>• Contribute to fostering an inclusive and collaborative team environment.<br>• Undertake additional duties as required to support operational goals.
  • 2026-01-07T16:06:44Z
NON - IT - T2S36 Coordonnateur - Intermediaire
  • Toronto, ON
  • remote
  • Temporaire
  • 20.00 - 25.00 CAD / Hourly
  • We are looking for a dedicated and detail-oriented Project Assistant to join our team on a long-term contract basis. This position offers a hybrid work arrangement, requiring three days per week in the office in Toronto, Ontario. Bilingualism in English and French is preferred, though English is mandatory. As part of the Service Delivery Team, you will play a critical role in managing client relationships and ensuring their needs are met efficiently and professionally.<br><br>Responsibilities:<br>• Serve as a key liaison between clients and internal operational teams to ensure seamless communication and resolution of issues.<br>• Coordinate efforts across departments to maintain strong client relationships and address their business needs effectively.<br>• Provide guidance to clients on company policies, procedures, and available services to support their operations.<br>• Manage client inquiries and escalate concerns as needed to achieve timely and thorough resolutions.<br>• Conduct regular meetings with clients to review service performance, document concerns, and implement actionable follow-ups.<br>• Represent the organization professionally during client meetings and business events.<br>• Offer recommendations for process improvements to enhance client satisfaction and operational efficiency.<br>• Maintain up-to-date knowledge of company systems, procedures, and regulatory requirements to support client services.<br>• Support training initiatives by educating clients on relevant policies and systems impacting their business.<br>• Collaborate with internal teams to proactively complete tasks and ensure high-quality service delivery.
  • 2026-01-07T16:06:44Z
Logistics Coordinator
  • Mississauga, ON
  • onsite
  • Permanent
  • 60000.00 - 70000.00 CAD / Yearly
  • <p>We are seeking a detail‑oriented <strong>Logistics Coordinator </strong>with strong experience in cross‑border freight, as well as air and ocean transportation, to join our clients growing team. In this role, you will work closely with Account Managers to ensure exceptional customer service through the efficient planning, coordination, and execution of domestic and international shipments.</p><p><strong><u>Responsibilities:</u></strong></p><ul><li>Coordinate and manage cross-border (U.S./Canada) shipments, ensuring all customs, documentation, and compliance requirements are met.</li><li>Oversee air and ocean freight bookings, routing, and tracking from pickup to delivery.</li><li>Source, select, and negotiate with carriers to secure competitive rates and reliable service.</li><li>Manage daily dispatch activities, ensuring timely communication with carriers, customers, and internal teams.</li><li>Monitor shipment status, resolve delays or service issues, and proactively communicate updates.</li><li>Build and maintain strong relationships with carriers, brokers, and customers.</li><li>Ensure all shipments meet regulatory, safety, and compliance standards.</li><li>Support Account Managers in delivering a high‑quality customer experience.</li></ul>
  • 2026-02-05T12:33:40Z
Customer Success Specialist
  • Winnipeg, MB
  • onsite
  • Temporaire
  • - CAD / Hourly
  • We are looking for a detail-oriented Customer Success Specialist to join our team in Winnipeg, Manitoba. In this contract position, you will play a key role in ensuring seamless data entry, exceptional customer service, and efficient organizational support. The ideal candidate will bring strong technical skills, a proactive attitude, and the ability to thrive in a fast-paced environment.<br><br>Responsibilities:<br>• Accurately input and manage data using 10-key typing techniques.<br>• Deliver outstanding customer service by responding to inquiries and resolving issues in a timely manner.<br>• Handle email correspondence with professionalism and attention to detail.<br>• Utilize Microsoft Excel and Word to create, update, and maintain documents and spreadsheets.<br>• Organize and maintain files to ensure easy access and retrieval.<br>• Perform basic calculations as needed for data accuracy and reporting.<br>• Scan, sort, and categorize documents for streamlined record-keeping.<br>• Support daily operations by typing and preparing reports or communications as required.
  • 2026-01-30T18:04:15Z
Sr. Administrative Assistant
  • Rosedale, BC
  • onsite
  • Temporaire
  • 25.00 - 28.00 CAD / Hourly
  • <p>We are looking for a motivated and resourceful Senior Administrative Assistant to join our clients team on a contract basis in Rosedale, British Columbia. In this role, you will provide essential administrative and social media support, working closely with the Executive Assistant and Director of Operations. This position is ideal for someone who thrives in a dynamic environment and is comfortable coordinating community events and meetings.</p><p><br></p><p>Responsibilities:</p><p>• Create and manage social media content using platforms such as Facebook and Canva to promote programs and community activities.</p><p>• Coordinate and prepare agendas for meetings, town halls, and gatherings, ensuring all logistical arrangements are in place.</p><p>• Provide administrative support to the Executive Assistant and Director of Operations, including calendar management and document preparation.</p><p>• Assist in organizing community events and membership-related activities for on- and off-reserve residents.</p><p>• Maintain and organize records, ensuring documentation is up-to-date and accessible.</p><p>• Offer customer service support to community members and stakeholders, addressing inquiries efficiently.</p><p>• Handle photocopying, scanning, and other office tasks to support daily operations.</p>
  • 2026-02-05T17:38:38Z
NON - IT - T2S36 Coordonnateur - Junior
  • Toronto, ON
  • remote
  • Temporaire
  • 20.00 - 25.00 CAD / Hourly
  • We are looking for a dedicated and detail-oriented Front Desk Coordinator to join our team on a long-term contract basis in Toronto, Ontario. This hybrid role requires a minimum of three days per week in the office, with new team members expected to spend additional time on-site. Reporting to the Manager, this position plays a crucial role in supporting Portfolio Managers and Introducing Brokers by ensuring exceptional service delivery and fostering strong client relationships.<br><br>Responsibilities:<br>• Develop and nurture strong client relationships by coordinating efforts across internal departments and divisions.<br>• Maintain high standards of customer service by keeping clients informed about new products, services, and developments relevant to their business needs.<br>• Promptly resolve client issues while identifying opportunities to enhance policies and procedures for improved service delivery.<br>• Review and approve daily administrative tasks, including bank transfers, foreign exchanges, de-registrations, and internal account transfers.<br>• Act as a liaison between clients and operational teams to ensure tasks are completed efficiently and proactively.<br>• Organize and document regular client meetings, addressing service and operational concerns while following up to ensure resolution.<br>• Provide clients with training and guidance on company policies and procedures that impact their business operations.<br>• Offer recommendations for process improvements to strengthen client relationships and enhance overall service quality.<br>• Represent the company professionally at client meetings and business functions.
  • 2026-01-07T16:06:44Z
Leasing Administrator
  • Toronto, ON
  • onsite
  • Permanent
  • 55000.00 - 65000.00 CAD / Yearly
  • We are looking for a detail-oriented Leasing Administrator to join our team in Toronto, Ontario. In this role, you will provide essential administrative support to ensure the smooth operation of leasing activities. The ideal candidate will possess strong organizational skills and the ability to handle multiple priorities in a fast-paced environment.<br><br>Responsibilities:<br>• Respond to inbound calls, providing exceptional customer service and addressing inquiries efficiently.<br>• Manage outbound communications, ensuring timely follow-ups and accurate information sharing.<br>• Prepare and edit leasing documentation using Microsoft Word, ensuring accuracy and professionalism.<br>• Create presentations and reports using Microsoft PowerPoint to support leasing activities and meetings.<br>• Maintain organized records and files related to leasing transactions.<br>• Collaborate with team members to ensure seamless communication and workflow.<br>• Assist in scheduling appointments and coordinating meetings with clients and stakeholders.<br>• Provide administrative support to leasing managers and other team members as required.<br>• Monitor and update leasing systems to ensure data accuracy and compliance.
  • 2026-01-22T04:09:55Z
Concierge 3
  • Toronto, ON
  • remote
  • Temporaire
  • 21.00 - 26.00 CAD / Hourly
  • We are looking for a dedicated and personable Concierge to join our team on a contract basis in Toronto, Ontario. This role involves delivering outstanding customer service at the front desk, acting as the first point of contact for associates, and assisting with inquiries related to building policies and operations. If you have a passion for creating positive experiences and thrive in a fast-paced environment, this position offers an excellent opportunity to showcase your interpersonal and problem-solving skills.<br><br>Responsibilities:<br>• Serve as the primary point of contact at the front desk, addressing inquiries and providing clear guidance on building policies.<br>• Manage access badge requests, including badges issued for contract staff and landlord building access cards, ensuring proper documentation and compliance.<br>• Coordinate site events and assist with event planning in collaboration with the conference and facilities teams.<br>• Conduct regular inspections of meeting rooms and artwork to ensure maintenance and quality standards are upheld.<br>• Handle lost and found items, luggage storage, and other concierge services with professionalism and efficiency.<br>• Build strong relationships with service partners and clients to enhance engagement and deliver a seamless service experience.<br>• Support onboarding processes by completing required forms and ensuring timely submission for client approval.<br>• Utilize technology tools and spreadsheets to manage work orders, timelines, and productivity tracking.<br>• Provide proactive communication to associates and visitors, ensuring a welcoming and efficient workplace environment.<br>• Collaborate with facilities members and other team members to address operational needs and maintain smooth daily functions.
  • 2026-02-06T21:08:41Z
Collections Supervisor
  • Markham, ON
  • onsite
  • Permanent
  • 75000.00 - 90000.00 CAD / Yearly
  • <p>We are looking for an experienced Collections Supervisor to join our team in Markham, Ontario. In this role, you will oversee credit and collections operations, ensuring efficient processes and maintaining strong customer relationships. Your expertise will drive the success of our financial services and B2B collections activities.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and guide the credit and collections team to achieve performance targets.</p><p>• Oversee B2C collections processes, ensuring timely and accurate payments.</p><p>• Maintain and update customer accounts using CRM systems to track collections effectively.</p><p>• Develop and implement strategies to improve collection rates and reduce outstanding balances.</p><p>• Handle escalated customer accounts, resolving disputes and maintaining positive relationships.</p><p>• Monitor and analyze accounts receivable metrics to identify trends and areas for improvement.</p><p>• Collaborate with other departments to ensure seamless payment processing and customer satisfaction.</p><p>• Ensure compliance with company policies and industry regulations in all credit and collections activities.</p><p>• Provide training and support to team members, fostering a collaborative work environment.</p><p>• Prepare detailed reports on collections performance and present findings to management.</p>
  • 2026-01-08T14:43:54Z
Director
  • Kelowna, BC
  • onsite
  • Permanent
  • 140000.00 - 150000.00 CAD / Yearly
  • <p>Our client is an established Chartered Accounting Firm with over 40 years supporting the community in British Columbia. We are seeking an engaging and experienced Director to lead the Firm's Kelowna, BC office. Qualified candidates may be eligible for relocation assistance.</p><p>The Director will play a critical role in leading the team, driving growth and success, contributing to the firm’s overall operation, and delivering exceptional service to their clients. The role incumbent will furthermore take part to shape the strategic direction of the office, cultivate client relationships and uphold the company's core values.</p><p>This position requires expertise in Assurance & Audit and will be entrusted to grow the book of business through strong external networking and relationship building and possibly by introducing new revenue streams.</p><p> Furthermore, the Director will assume leadership and management responsibilities that will extend beyond operational duties to cultivate positive employee engagement, empower employees with appropriate decision-making capabilities, and play a central role in talent management and performance evaluation.</p><p><strong>Leadership and Strategic Planning</strong></p><ul><li>Collaborate with other Directors to develop and implement strategic plans for the firm.</li><li>Provide visionary leadership to inspire and guide staff towards achieving firm goals.</li><li>Foster a culture of innovation, collaboration and continuous improvement.</li></ul><p><strong> Client Relationship Management</strong></p><ul><li>Build and maintain strong relationships with key clients, serving as a trusted advisor on financial matters.</li><li>Identify opportunities to expand services and deepen client engagement.</li><li>Ensure client satisfaction by delivering high-quality, timely and personalized service.</li></ul><p><strong> Business Development</strong></p><ul><li>Lead business development efforts, including prospecting, networking and proposal development.</li><li>Identify new market opportunities and develop strategies to capitalize on them.</li><li>Nurture existing client relationships and cultivate new ones to drive firm growth.</li></ul><p><strong> Financial Management</strong></p><ul><li>Oversee the financial performance of the firm, including budgeting, forecasting and profitability analysis.</li><li>Implement measures to optimize revenue and control costs.</li><li>Ensure compliance with financial regulations and best practices.</li></ul><p><strong> Team Development and Talent Management:</strong></p><ul><li>Mentor and develop staff, providing guidance and support for professional growth.</li><li>Foster a culture of learning and development, encouraging continuous skill enhancement.</li><li>Effectively manage team resources and workload allocation to maximize efficiency and productivity.</li></ul><p><strong> Risk Management and Compliance:</strong></p><ul><li>Ensure adherence to regulatory requirements, professional standards and ethical guidelines.</li><li>Implement policies and procedures to mitigate risks and maintain compliance.</li><li>Stay abreast of industry trends, changes in accounting regulations and emerging issues.</li></ul>
  • 2026-01-12T17:39:36Z
Customer Experience Specialist
  • Markham, ON
  • onsite
  • Permanent
  • 55000.00 - 65000.00 CAD / Yearly
  • We are looking for a success-driven Customer Experience Specialist to join our team in Markham, Ontario. This role requires a dedicated, detail-oriented individual who excels in building positive relationships with clients and ensuring smooth order and data management processes. You will play a key part in supporting our wholesale distribution operations by delivering exceptional service and maintaining operational efficiency.<br><br>Responsibilities:<br>• Accurately process customer orders and manage data entry tasks to ensure seamless operations.<br>• Address client inquiries and resolve any issues with attention to detail and efficiency.<br>• Utilize Matrix software and other tools to track and manage order fulfillment processes.<br>• Collaborate with team members to maintain a positive and productive office environment.<br>• Monitor and ensure the accuracy of customer records and documentation.<br>• Support the finance team by adhering to company policies for vacation and sick day tracking.<br>• Coordinate with clients and internal departments to ensure timely delivery of products.<br>• Demonstrate flexibility and adaptability, including occasional coverage for appointments during work hours.<br>• Promote a detail-oriented and friendly approach to customer interactions and team collaboration.<br>• Identify opportunities for internal growth and contribute to the overall success of the company.
  • 2026-01-19T17:53:47Z
Human Resources (HR) Manager
  • Toronto, ON
  • onsite
  • Permanent
  • 90000.00 - 140000.00 CAD / Yearly
  • <p><strong>About the Role:</strong></p><p>This is a high-impact leadership opportunity offering strategic oversight and operational responsibility across a multi-site footprint spanning Canada, the USA, and Brazil. The Manager, Human Resources serves as the primary HR leader for the Americas division, partnering closely with both MFL and UT leadership teams to design and deliver people programs that enable business success, foster leadership capability, and support company growth. The ideal candidate is a trusted advisor, strong collaborator, and strategic influencer with significant experience supporting global organizations.</p><p><strong>Key Responsibilities:</strong></p><p><strong>Strategic HR Leadership</strong></p><ul><li>Partner with Americas leadership teams to align HR and business strategies.</li><li>Translate people strategies into measurable initiatives supporting organizational priorities.</li><li>Influence and negotiate with leaders on HR programs, workforce investments, and change management.</li><li>Liaise with local leaders, HRBPs, and COEs globally to execute strategic people initiatives.</li></ul><p><strong>Talent & Leadership Development</strong></p><ul><li>Provide executive coaching to senior leaders to enhance team effectiveness.</li><li>Drive succession planning, leadership pipeline development, and high-potential talent programs.</li><li>Design and implement career development frameworks to support growth and upskilling in the region.</li></ul><p><strong>Retention & Engagement</strong></p><ul><li>Create strategies to attract, retain, and engage technical talent in a competitive market.</li><li>Partner with business leaders on culture improvement, engagement, and change management efforts.</li><li>Lead employee listening programs and leverage feedback to drive continuous improvement.</li></ul><p><strong>HR Execution & Strategy</strong></p><ul><li>Design and deliver compensation, benefits, and workforce strategies for all Americas locations.</li><li>Ensure HR policies are scalable and aligned to global standards, while accommodating local market needs.</li><li>Lead transformation initiatives integrating new HR programs and processes.</li></ul><p><strong>Employee Relations</strong></p><ul><li>Champion positive employee relations and ensure consistent application of HR policies and compliance.</li><li>Coach supervisors on employee relations and process improvements.</li><li>Conduct workplace investigations and prepare related findings.</li></ul><p><strong>HR Team Leadership</strong></p><ul><li>Promote a positive, collaborative, and high-performance culture within HR, modeling corporate values.</li><li>Develop and mentor a high-impact HR team.</li><li>Work with HR partners and People & Performance teams to deliver strategic outcomes.</li></ul><p><strong>Reporting & Compliance</strong></p><ul><li>Report on HR metrics and contribute to presentations and leadership communications.</li><li>Support company-wide process improvements and best practices.</li><li>Ensure legal compliance with employment legislation across multiple jurisdictions.</li><li>Manage employee relations counseling, outplacement counseling, and exit interviewing.</li></ul><p>Conduct research on personnel programs, policies, and employment law, and recommend improvements</p>
  • 2026-01-22T19:34:06Z
Test Center Administrator
  • Winnipeg, MB
  • onsite
  • Temporaire
  • 19.00 - 22.00 CAD / Hourly
  • We are looking for a dedicated Test Center Administrator to oversee the daily operations of our testing facility in Winnipeg, Manitoba. This contract position involves ensuring a seamless experience for candidates while maintaining strict compliance with testing standards and protocols. If you have strong organizational skills and a commitment to excellence, we encourage you to apply.<br><br>Responsibilities:<br>• Manage the daily operations of the test center to ensure efficient and smooth workflows.<br>• Verify candidate identities and oversee check-in procedures to maintain adherence to testing protocols.<br>• Monitor scheduled exams and provide support for technical or procedural issues as they arise.<br>• Maintain testing equipment, performing basic troubleshooting when necessary.<br>• Ensure compliance with all security measures and testing regulations to uphold integrity.<br>• Deliver outstanding customer service by addressing candidate inquiries with attention to detail.<br>• Organize and maintain accurate records of testing activities and candidate data.<br>• Collaborate with team members to address operational challenges and implement improvements.<br>• Communicate effectively through email to provide updates or resolve issues.<br>• Uphold a clean and organized workspace to optimize productivity and efficiency.
  • 2026-01-27T16:43:39Z
Senior IT Engineer
  • Edmonton, AB
  • onsite
  • Permanent
  • 90000.00 - 120000.00 CAD / Yearly
  • <p><strong>THE ROLE:</strong> </p><p>Robert half is recruiting now for a Senior IT Engineer to join a growing technical team and take a lead role in delivering high‑quality infrastructure solutions. This position blends project execution with advanced escalation support, and offers the opportunity to work across both on‑premises and cloud environments.</p><p><em>Key Responsibilities:</em></p><ul><li>Design, deploy, and document server and network infrastructure</li><li>Install and maintain servers, network devices, and endpoint workstations</li><li>Serve as an escalation point for junior team members</li><li>Monitor systems, maintain key applications, and perform infrastructure assessments</li><li>Support Exchange migrations, network edge configurations, and cloud-based solutions</li><li>Ensure compliance with established procedures, standards, and best practices</li></ul><p><strong>WHY THIS ROLE?</strong></p><p>Join a collaborative IT team where your expertise will make a direct impact on service quality and technical growth. This role offers a blend of hands‑on engineering work, project delivery, and the chance to progress toward technical leadership. You can expect a competitive salary, strong benefits package, and ongoing opportunities for professional development and certification growth.</p>
  • 2026-01-21T18:39:05Z
NON - IT - P2K36 Coordonnateur - Intermediaire
  • Toronto, ON
  • remote
  • Temporaire
  • 21.00 - 27.00 CAD / Hourly
  • We are looking for an organized and detail-oriented Coordinator to join our team on a long-term contract basis in Toronto, Ontario. In this role, you will provide essential administrative support to clients and collaborate with internal teams to enhance operational efficiency. This position offers a hybrid work environment, requiring 2-3 days in the office initially, and bilingualism in English and French is considered an asset.<br><br>Responsibilities:<br>• Deliver prompt and accurate administrative support to clients, ensuring inquiries are addressed efficiently and assignments are completed within established timelines.<br>• Collaborate with service evolution teams to provide seamless assistance and contribute to client satisfaction.<br>• Review and approve various administrative items, including de-registrations, bank transfers, foreign exchanges, internal account transfers, and fee setups.<br>• Identify and recommend process improvements to enhance business relationships and overall client experience.<br>• Maintain meticulous organization of daily activities, prioritize tasks effectively, and ensure all outstanding items are resolved.<br>• Utilize multiple technology platforms to develop a deep understanding of their interactions and operational impact.<br>• Actively contribute to fostering an inclusive and collaborative workplace culture.<br>• Take initiative to address challenges affecting the team and propose solutions.<br>• Support change management initiatives by encouraging positivity and continuous improvement.<br>• Perform other administrative duties as required to support team and organizational goals.
  • 2026-02-06T21:08:41Z
Accountant/Office Manager
  • Mississauga, ON
  • onsite
  • Permanent
  • 70000.00 - 80000.00 CAD / Yearly
  • <p>Robert Half is seeking a detail-oriented and highly organized French Bilingual Accountant / Office Manager to support both our client's finance function and daily office operations. This role is ideal for a professional who enjoys balancing accounting responsibilities with administrative leadership while working in a bilingual environment.</p><p><br></p><p>What You’ll Do</p><p>Accounting & Finance</p><ul><li>Manage daily revenue accounting and accounts receivable activities</li><li>Perform monthly accounts receivable reconciliations</li><li>Perform monthly bank reconciliations </li><li>Prepare and distribute daily operational and KPI reports</li><li>Assist with monthly, quarterly, and annual government filings</li><li>Support external audits as required</li><li>Communicate financial information and reporting in both French and English</li></ul><p><br></p><p><br></p><p>Office Management & Administration</p><ul><li>Oversee day-to-day office operations, including office supplies, equipment, and facilities</li><li>Develop, implement, and maintain office policies and procedures to promote efficiency</li><li>Coordinate and support internal meetings and company events</li><li>Act as the primary point of contact for vendors, service providers, and external partners</li><li>Ensure effective communication across departments and support organizational culture initiatives</li><li>Draft correspondence and handle administrative tasks in both French and English</li></ul><p><br></p><p>Additional Responsibilities</p><ul><li>Support special projects and other duties as assigned by the Senior Managers</li><li>Travel to service locations within GTA on a quarterly basis </li></ul><p><br></p><p><br></p><p><br></p>
  • 2026-01-26T13:23:40Z
Manager, Tax & Assurance
  • Winnipeg, MB
  • onsite
  • Permanent
  • 100000.00 - 130000.00 CAD / Yearly
  • We are looking for an experienced Manager, Tax and Assurance to join a dynamic public practice firm in Winnipeg, Manitoba. In this leadership role, you will oversee key tax and assurance functions, working directly with clients across diverse industries. This position offers the opportunity to mentor less experienced staff, manage complex engagements, and contribute to the firm’s ongoing growth and success.<br><br>Responsibilities:<br>• Oversee assurance engagements, including review and compilation tasks, ensuring compliance with high standards.<br>• Manage corporate and personal tax compliance, planning, and advisory projects to meet client needs.<br>• Review and finalize financial statements, working papers, and tax returns prepared by team members for accuracy and completeness.<br>• Provide expert guidance on Canadian accounting standards and tax regulations, ensuring technical excellence.<br>• Build and maintain strong client relationships through proactive communication and high-quality service delivery.<br>• Supervise, mentor, and support the development of less experienced staff members.<br>• Identify opportunities to streamline internal processes and enhance overall client service.<br>• Collaborate with partners on business development initiatives and contribute to firm-wide strategies.
  • 2026-01-08T15:48:40Z
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