<p>Robert Half is seeking a <strong>Change & Risk Management Specialist</strong> for a Hamilton client. The successful consultant will drive successful organizational transformations and the seamless adoption of new technology solutions. This critical role combines expertise in change management and risk mitigation with a strong ability to engage stakeholders, assess business impacts, and foster alignment across technical and non-technical teams. This is a 6+ month engagement, with a hybrid working arrangement, 3 days in office.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Conduct stakeholder analysis to identify key influencers, role dynamics, and potential organizational constraints.</li><li>Establish and maintain communication channels to share updates, manage expectations, and solicit input.</li><li>Draft clear, professional corporate communications designed to inform and align employees and leadership on change initiatives.</li><li>Perform change impact assessments to analyze how new processes or technologies affect business units and end users.</li><li>Develop tailored resistance management strategies to address adoption challenges and accelerate change acceptance.</li><li>Design and deliver training programs, including workshops and awareness sessions, to support end-user adoption.</li><li>Conduct Business Impact Analyses (BIA) to assess critical business processes, identify dependencies, and evaluate potential risk exposures.</li><li>Partner with IT, risk management, and project teams to integrate risk mitigation strategies and compliance measures into change programs.</li><li>Track adoption metrics and provide detailed progress reports to leadership and stakeholders.</li><li>Continuously assess outcomes and recommend adjustments to change strategies where needed.</li><li>Capture lessons learned and develop a repository of best practices to enhance future change and risk management initiatives.</li></ul>
We are looking for an entry-level Business Analyst to join our team in Markham, Ontario. This role is vital in supporting our childcare centres by ensuring smooth operations and compliance with regulations. As part of the education team, you will handle a variety of administrative and operational responsibilities to enhance efficiency and maintain high standards.<br><br>Responsibilities:<br>• Coordinate and oversee administrative tasks, including contract renewals, maintenance scheduling, and operational follow-ups across all childcare locations.<br>• Ensure compliance with childcare regulations by preparing required documents and reports for audits, licensing renewals, and compliance reviews.<br>• Manage fee collection processes, track outstanding accounts, and ensure adherence to policies regarding fee charging and collection.<br>• Maintain accurate records of staff certifications and training, ensuring all qualifications are up to date.<br>• Collaborate with service providers to schedule and monitor maintenance, cleaning, and deliveries, addressing performance issues when necessary.<br>• Support the education team in gathering data and insights to improve operational procedures and recommend enhancements.<br>• Prepare reports, dashboards, and visualizations to provide management with actionable insights and data analysis.<br>• Conduct detailed data analysis to identify trends and patterns, presenting findings to stakeholders.<br>• Facilitate effective communication within the organization and with external partners to ensure smooth operations and follow-through.<br>• Assist with special projects and ad hoc tasks as assigned to support organizational goals.
