We are looking for a motivated Customer Service Representative to join our team in Thornhill, Ontario. This contract-to-permanent position offers an opportunity to contribute to a dynamic service-oriented environment while providing exceptional support to our members. The ideal candidate will excel in administrative tasks, communication, and multitasking within a fast-paced setting.<br><br>Responsibilities:<br>• Prepare and manage various forms and correspondence related to claims, including letters to members and third-party reports.<br>• Process payments on claims files, covering appraisal fees, glass claim invoices, and police report charges.<br>• Assist the Total Loss team by generating and distributing Proof of Loss documents to expedite claim settlements.<br>• Request official reports such as police and fire incident reports to support claims investigations.<br>• Coordinate the dispatch of PD claim files to legal representatives as required.<br>• Organize and distribute incoming correspondence efficiently and accurately.<br>• Make outbound calls to members to gather First Notice of Loss details for new claims reported after-hours or online.<br>• Handle inbound calls when necessary, routing them to the appropriate departments based on business needs.
<p>Are you an experienced Receptionist looking for a flexible, short-term opportunity over the holiday season? Robert Half is seeking a friendly, professional Receptionist for a temporary assignment providing holiday coverage during December and January. This is a great way to gain new industry experience, and bridge employment between longer-term opportunities.</p><p><br></p><ul><li>Greet and direct visitors and clients in a courteous, professional manner</li><li>Manage incoming calls and route them appropriately</li><li>Handle mail distribution, shipping, and receiving</li><li>Support scheduling for staff as needed</li><li>Perform administrative tasks (filing, data entry, document preparation)</li><li>Maintain the reception area to ensure a welcoming, organized environment</li><li>Assist with other office support duties as assigned</li></ul><p><br></p>
<p>We are looking for an experienced Senior Data Entry Clerk to join our clients team on a contract basis in Ottawa, Ontario. This role involves ensuring the accurate and efficient management of contract-related deliverables and documentation. Candidates should demonstrate strong attention to detail, proficiency with SharePoint and Microsoft Office, and familiarity with contract milestones and terminology.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Record, track, and manage deliverables associated with contracts, ensuring all data is logged accurately.</p><p>• Verify documentation for discrepancies and resolve issues promptly.</p><p>• Maintain and organize electronic and physical records using SharePoint and other tools.</p><p>• Collaborate with team members to ensure contract milestones are met and properly documented.</p><p>• Utilize customer relationship management (CRM) systems to facilitate efficient data entry and tracking.</p><p>• Scan and photocopy documents as needed to support project requirements.</p><p>• Support office functions by managing invoices and other financial documentation.</p><p>• Ensure compliance with government clearance requirements and company policies.</p>
<p>Nous recherchons un réceptionniste pour rejoindre l'équipe de notre client dans le domaine de la distribution en gros à Saint-Laurent. Ce poste contractuel vise à fournir un soutien essentiel en remplaçant un congé maladie. Vous serez la première personne de contact pour nos visiteurs et collaborateurs, assurant une gestion efficace des communications et des tâches administratives.</p><p><br></p><p>Responsabilités:</p><p>• Accueillir les visiteurs et répondre à leurs demandes de manière professionnelle.</p><p>• Réorienter les appels téléphoniques vers les départements appropriés.</p><p>• Gérer les tâches administratives courantes telles que la photocopie et l’impression.</p><p>• Maintenir l’espace de réception organisé et accueillant.</p><p>• Fournir un soutien administratif ponctuel aux équipes internes.</p><p>• Assurer une communication fluide entre les visiteurs et les membres du personnel.</p><p>• Respecter les procédures internes pour la gestion des documents et des appels.</p><p>• Collaborer avec les collègues pour garantir un service efficace et harmonieux.</p><p>• Identifier et résoudre rapidement les problèmes liés à l’accueil ou aux tâches administratives.</p>
We are looking for a Sr. Customer Service Representative to join our team in Markham, Ontario. This bilingual contract role requires fluent French and English communication skills to support clients effectively. As part of a hybrid work arrangement, the position offers a dynamic opportunity to manage customer inquiries and contribute to our operations in the automotive industry.<br><br>Responsibilities:<br>• Handle incoming and outgoing customer inquiries with professionalism and efficiency.<br>• Verify client information and establish appropriate payment arrangements.<br>• Prepare, review, and send necessary documentation to customers.<br>• Maintain accurate records of all customer interactions in the internal system.<br>• Assist with evaluations and documentation related to Total Loss claims.<br>• Support departmental activities and complete additional tasks as needed.<br>• Utilize Salesforce and other CRM tools to manage customer data and communications.<br>• Collaborate with team members to ensure excellent service delivery.
