We are looking for an experienced Collections Specialist to join our team in Toronto, Ontario on a contract basis. In this role, you will play a key part in managing business-to-business collections, ensuring timely payments, and maintaining strong client relationships. This position offers an exciting opportunity to contribute to a dynamic team within the media industry.<br><br>Responsibilities:<br>• Oversee and manage business-to-business collections processes to recover outstanding payments efficiently.<br>• Collaborate with clients to address payment discrepancies and resolve issues professionally.<br>• Maintain accurate records of collection activities using accounting software systems.<br>• Communicate effectively with internal teams to ensure alignment on collection priorities.<br>• Provide support in handling a backlog of collections while adhering to company policies.<br>• Utilize tools such as Great Plains and Xero to track payment statuses and update financial records.<br>• Monitor accounts for overdue payments and take proactive measures to minimize delinquencies.<br>• Analyze trends in payment delays and recommend strategies to improve collection outcomes.<br>• Prepare detailed reports on collection activities for management review.<br>• Deliver excellent customer service to clients while safeguarding company interests.
We are looking for a dedicated Collections Specialist to join our team in Markham, Ontario. In this long-term contract role, you will play a crucial part in managing customer accounts, ensuring accurate billing, and maintaining positive relationships with clients in the utilities and infrastructure sector. The position offers an opportunity to work both in-office and remotely after an initial training period.<br><br>Responsibilities:<br>• Conduct outreach to residential and commercial customers to verify billing information and ensure payment compliance.<br>• Manage and update customer accounts to reflect accurate information and payment statuses.<br>• Utilize accounting software systems to generate and attach reports to customer profiles.<br>• Handle inbound calls professionally, providing clear and helpful information regarding billing and account inquiries.<br>• Collaborate with internal teams to resolve discrepancies and streamline processes.<br>• Analyze and interpret data from various systems to identify outstanding payments and address issues effectively.<br>• Support claim administration processes to ensure timely resolution and adherence to company standards.<br>• Navigate complex customer scenarios, including franchise and corporate-owned accounts, to verify payment responsibility.<br>• Assist in simplifying invoice processes for better customer understanding and compliance.<br>• Maintain detailed records of interactions and account updates to ensure accuracy and accountability.
<p><br></p><p>The AR/Collections Specialist is responsible for managing the credit risk and collection activities for assigned accounts. This role ensures timely payment of outstanding invoices, maintains accurate records, and provides exceptional customer service in both English and French. The ideal candidate will have strong communication skills, attention to detail, and the ability to work in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Review and analyze credit applications and financial data to determine creditworthiness.</li><li>Set and monitor credit limits in accordance with company policies.</li><li>Contact customers regarding overdue accounts via phone, email, and written correspondence.</li><li>Negotiate payment arrangements and resolve disputes professionally.</li><li>Monitor aging reports and escalate high-risk accounts as needed.</li><li>Provide support to customers in both English and French</li><li>Respond promptly to inquiries regarding invoices, payments, and account status.</li><li>Maintain accurate records of collection activities and account status.</li><li>Prepare regular reports on collections performance and outstanding balances.</li><li>Ensure compliance with company policies and relevant regulations.</li></ul><p><br></p><p><br></p>
<p><strong>Accounting & Financial Operations</strong></p><ul><li>Monitor and manage the Accounting Department email inbox.</li><li>Process emails from carriers using the dispatching system (3PL) and Triumph Pay to invoice customers.</li><li>Support customer e-billing by preparing invoices and ensuring all required supporting documentation is included.</li><li>Oversee the syncing of the dispatching system into QuickBooks and investigate and resolve any errors or discrepancies.</li><li>Investigate and resolve accounting discrepancies between carrier bills and the dispatching system.</li><li>Capture and process payments accurately and promptly in QuickBooks.</li><li>Process credit card payments and apply direct deposits correctly.</li><li>Collect daily mail, deposit all cheques, and apply payments in QuickBooks.</li><li>Prepare weekly Accounts Payable payments via EFT two weeks in advance.</li><li>Prepare QuickPay payments on time to ensure applicable discounts are received.</li><li>Follow up on all outstanding carrier bills at month-end to support month-end close and preparation of monthly financials.</li><li>Perform AR collections and provide weekly AR reporting.</li><li>Provide regular updates on AR and AP status and support the CFO with financial reporting as required.</li></ul><p><strong>Administration & Compliance</strong></p><ul><li>Maintain organized and accurate accounting files and records.</li><li>Perform general office accounting and administrative duties as needed.</li><li>Assist the Controller and management with additional tasks as assigned.</li><li>Handle all financial and company information with the highest level of confidentiality and professionalism.</li></ul><p><br></p>
We are looking for an experienced Billing Analyst to join our team in Hamilton, Ontario. In this long-term contract role, you will play a key part in ensuring the accuracy and efficiency of utility billing processes. The position involves overseeing daily administrative tasks, managing customer inquiries, and maintaining utility ownership records to support smooth operations.<br><br>Responsibilities:<br>• Oversee daily administrative tasks related to utility billing, ensuring timely processing and accuracy.<br>• Reconcile utility accounts and general ledger entries by analyzing and summarizing adjustments.<br>• Maintain up-to-date records of utility ownership and process work orders efficiently.<br>• Audit meter readings, perform adjustments, issue refunds, and authorize debit transactions.<br>• Monitor and manage customer correspondence, including inquiries, complaints, and escalations.<br>• Cancel and reissue bills as necessary while overseeing collections processes.<br>• Provide exceptional customer service to utility clients, internal teams, and external stakeholders.<br>• Utilize advanced Excel skills to analyze data and generate reports.<br>• Conduct User Acceptance Testing (UAT) to ensure system functionality.<br>• Collaborate with financial institutions and external partners to support billing activities.
We are looking for a skilled Bookkeeper to manage the accounting operations for a diverse group of companies in Winnipeg, Manitoba. This role requires an organized, detail-oriented individual with a strong grasp of full-cycle bookkeeping, payroll processing, and financial reporting. The ideal candidate thrives in a fast-paced setting, is detail-oriented, and can work independently while maintaining high accuracy.<br><br>Responsibilities:<br>• Handle all aspects of full-cycle bookkeeping for multiple companies, ensuring accurate financial records.<br>• Process accounts payable and receivable, including vendor payments, invoicing, and collections.<br>• Conduct bank and credit card reconciliations to ensure account accuracy.<br>• Prepare general ledgers, journal entries, and adjusting entries as needed.<br>• Administer bi-weekly payroll processing with precision and timeliness.<br>• Manage government remittances, including payroll source deductions and year-end filings.<br>• Assist in budget creation, monitor cash flow, and analyze financial variances.<br>• Generate comprehensive financial reports and deliver timely insights to management.<br>• Provide support during year-end processes and coordinate with external accountants.
<p>Are you ready to step into a fast-paced, growing manufacturing organization located in the Fraser Valley? Our client is looking for an experienced Accounts Receivable Clerk to join their collaborative finance team at their Langley head office. Please note this is an in office position - 5 days/week.</p><p><br></p><p>As the Accounts Receivable Clerk, you’ll be key in managing the full life cycle of accounts receivable for a group of companies. Reporting to the Director of Finance & Administration, your adaptability, attention to detail, and strong organizational skills will help keep processes running smoothly.</p><p><br></p><p>Responsibilities:</p><p>• Create invoices in strict alignment with company policies</p><p>• Post and process cash receipts efficiently</p><p>• Review and process customer credit applications</p><p>• Conduct credit and collection calls with professionalism</p><p>• Reconcile customer accounts and resolve discrepancies</p><p>• Respond to customer inquiries</p><p>• Provide back up to the Accounts Payable Clerk</p><p><br></p><p>.</p>
We are looking for an experienced Accounts Receivable Clerk to join our team in Vaughan, Ontario. In this role, you will play a critical part in managing incoming payments, maintaining financial records, and ensuring accurate cash applications. This is an excellent opportunity for a detail-oriented individual with a strong background in accounts receivable to contribute to a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Process and record incoming payments from various sources, including cheques, credit cards, and wire transfers.<br>• Review daily bank statements to ensure accurate reconciliation and maintain up-to-date financial records.<br>• Apply cash payments to customer accounts promptly and accurately.<br>• Generate and issue invoices, ensuring compliance with company policies and procedures.<br>• Perform collection activities as needed, utilizing specialized software tools to track and follow up on overdue payments.<br>• Maintain communication with customers to resolve payment discrepancies and ensure timely payments.<br>• Collaborate with team members to support overall accounting functions and streamline accounts receivable processes.<br>• Assist in identifying opportunities for process improvement within the accounts receivable department.<br>• Prepare reports and summaries related to accounts receivable activities for management review.<br>• Ensure compliance with relevant policies, regulations, and financial standards.
<p>Our client in Mississauga is seeking a highly organized and detail-oriented <strong>Accounts Receivable Clerk</strong> to join their team. In this role, you’ll be responsible for managing collections, reconciling customer accounts, and addressing billing discrepancies, with a primary focus on large chain accounts. This position is perfect for a professional with strong organizational skills, problem-solving abilities, and a commitment to delivering exceptional customer service.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Payment Processing & Collections:</strong></p><ul><li>Accurately process and apply customer payments in the system.</li><li>Manage collections and follow up on outstanding balances with large chain accounts, ensuring timely resolution.</li></ul><p><strong>Invoicing & Dispute Resolution:</strong></p><ul><li>Handle invoicing and customer communication through online portals, ensuring professional and effective interactions.</li><li>Investigate and resolve billing discrepancies efficiently to maintain customer satisfaction.</li></ul><p><strong>Account Reconciliation:</strong></p><ul><li>Reconcile and clear deductions from customer accounts, ensuring accurate financial records.</li><li>Perform detailed account reconciliations to identify and resolve inconsistencies.</li></ul><p><strong>Customer Communication:</strong></p><ul><li>Serve as the point of contact for customers to address payment-related concerns and inquiries.</li><li>Build and maintain strong customer relationships through professional, clear, and effective communication.</li></ul><p><strong>Record-Keeping & Accuracy:</strong></p><ul><li>Maintain accurate records of all transactions, reconciliations, and account activities.</li><li>Ensure adherence to company policies and procedures in all accounts receivable functions.</li></ul><p><br></p>
We are looking for a skilled Accounting Clerk to join our team in North York, Ontario. In this role, you will provide essential support in managing accounting processes, including accounts payable, accounts receivable, and financial statement preparation. This is a fantastic opportunity to work in a dynamic environment with a focus on accuracy and efficiency in financial operations.<br><br>Responsibilities:<br>• Manage accounts payable (AP) and accounts receivable (AR) processes, including invoice processing and payment reconciliation.<br>• Prepare and maintain accurate financial records, including trial balances and financial statements.<br>• Reconcile credit card transactions and ensure timely resolution of discrepancies.<br>• Support inventory and stock management activities, ensuring accurate data entry and reporting.<br>• Utilize Odoo software to streamline accounting and inventory processes.<br>• Assist with billing and collection activities, ensuring timely follow-up on outstanding accounts.<br>• Collaborate with external auditors and year-end accountants to provide necessary documentation.<br>• Maintain accurate records for all financial transactions and ensure compliance with company policies.<br>• Generate periodic reports to support decision-making and financial analysis.<br>• Contribute to process improvements within the accounting and inventory management functions.
<p>Nous recherchons un spécialiste de la collection pour un poste à long terme chez notre client, situé à Montréal. Ce rôle est essentiel pour garantir une gestion efficace des comptes clients et le recouvrement des paiements en souffrance. Le candidat idéal saura maintenir des relations solides avec les clients tout en atteignant les objectifs de recouvrement.</p><p><br></p><p>Responsabilités:</p><p>• Gérer les comptes clients afin d'assurer le paiement rapide des factures en attente.</p><p>• Négocier des plans de paiement adaptés tout en préservant de bonnes relations avec les clients.</p><p>• Analyser et résoudre les écarts de facturation en collaboration avec les équipes internes.</p><p>• Mettre en œuvre des processus de recouvrement efficaces pour réduire les comptes en souffrance.</p><p>• Maintenir des enregistrements précis et à jour des transactions et communications avec les clients.</p><p>• Surveiller et évaluer régulièrement les comptes pour identifier les risques de non-paiement.</p><p>• Fournir des rapports détaillés sur l'état des recouvrements aux parties prenantes.</p><p>• Utiliser les logiciels de comptabilité et CRM pour optimiser les opérations de recouvrement.</p><p>• Collaborer avec les équipes financières pour améliorer les processus de paiement.</p><p>• Garantir le respect des politiques et réglementations en matière de recouvrement.</p>
