Nous recherchons un représentant du service à la clientèle bilingue (anglais/français) pour rejoindre notre équipe à Ville Saint Laurent, Québec. Ce poste à long terme offre une opportunité de soutenir notre équipe des ventes en assurant une communication fluide avec les clients francophones et en gérant divers aspects du processus de commande. Vous jouerez un rôle essentiel dans le maintien de la satisfaction client et la coordination des activités administratives liées aux ventes.<br><br>Responsibilities:<br>• Fournir un service à la clientèle bilingue en répondant aux demandes des clients anglophones et francophones.<br>• Collaborer avec l’équipe des ventes pour planifier, coordonner la logistique et gérer les commandes.<br>• Saisir et suivre les commandes dans les systèmes internes de l’entreprise.<br>• Répondre aux questions des clients et résoudre les problèmes pour garantir leur satisfaction.<br>• Coordonner avec les différents départements afin de maintenir un flux de travail efficace et conforme aux politiques de l’entreprise.<br>• Mettre à jour et maintenir les dossiers de ventes, les contrats et la documentation connexe.<br>• Apporter un soutien administratif aux processus de vente, notamment pour les garanties, les SLA et les événements promotionnels.<br>• Demander des preuves de livraison aux transporteurs et communiquer avec le service d’installation.<br>• Gérer les communications par courriel avec les clients et les partenaires.<br>• Assurer l’entrée des données et le suivi des commandes dans les systèmes internes.
<p>We are looking for a Bilingual Customer Service Associate to join our clients team in Markham, Ontario. This long-term contract position involves working in a hybrid capacity, with the flexibility to attend the office at least twice a week. You will play a key role in supporting clients by providing top-notch customer service and managing inquiries related to lease or financing accounts.</p><p><br></p><p>Responsibilities:</p><p>• Respond to client inquiries via phone, providing accurate information about lease or financing accounts and resolving any account-related issues.</p><p>• Ensure all client personal details and insurance forms are accurately updated and securely maintained.</p><p>• Handle a high volume of inbound and outbound calls efficiently while maintaining professionalism.</p><p>• Collaborate with vendors, clients, and insurance agencies to address and resolve escalated issues.</p><p>• Build strong relationships with customers by going above and beyond to meet their needs.</p><p>• Maintain detailed and organized records of all client interactions in the call centre database.</p><p>• Use predefined communication guidelines to address a variety of customer concerns effectively.</p><p>• Analyze customer needs, clarify issues, and deliver tailored solutions or alternatives.</p><p>• Achieve qualitative and quantitative performance goals as part of a dynamic team.</p>
<p>Are you a detail-oriented and ambitious professional with a passion for finance and investments? Our client, a well-established private investment and mortgage firm, is seeking an Investment Administrator to join their growing team.</p><p><br></p><p>This is an excellent opportunity for someone who thrives in a dynamic, fast-paced environment and enjoys managing multiple priorities while delivering exceptional client service.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Provide daily administrative support to the Dealer Representative (DR) and Exempt Market Dealer (EMD) teams.</li><li>Prepare, process, and track account documentation and investment transactions.</li><li>Maintain accurate and up-to-date client files, records, and databases.</li><li>Assist in the preparation of reports, statements, and correspondence.</li><li>Respond to client inquiries in a professional and timely manner (in person, via email, and by phone).</li><li>Liaise with internal departments and external partners to coordinate client requests and troubleshoot account issues.</li><li>Assist with mortgage administration, including preparing mortgage statements, recording transactions, and auditing borrower files.</li><li>Contact borrowers to address issues such as overdue payments, strata arrears, outstanding property taxes, and insurance requirements.</li><li>Administer and maintain investment accounts (RRSP, TFSA, and non-registered portfolios).</li><li>Process investor contributions, transfers, and redemptions accurately and in compliance with policies.</li><li>Reconcile reports and data using Excel and internal systems.</li><li>Contribute to process improvements and support operational efficiency within the department.</li></ul>
We are looking for an experienced Call Center Specialist to join our team in Ottawa, Ontario. In this long-term contract role, you will play a vital part in supporting callers with inquiries related to a class action lawsuit. Your expertise in managing customer interactions and providing accurate information will be essential to ensuring a seamless experience for all callers.<br><br>Responsibilities:<br>• Handle inbound calls and provide guidance on claim statuses, form submissions, and other inquiries related to the class action lawsuit.<br>• Research and locate answers to caller questions using available resources and relay accurate information.<br>• Collect detailed caller information when an escalation is required, ensuring proper verification of data.<br>• Maintain a high level of professionalism and empathy while addressing caller concerns.<br>• Utilize customer service software and CRM tools to document interactions and track resolutions.<br>• Follow established protocols to ensure compliance with legal and organizational guidelines.<br>• Collaborate with team members to identify solutions for complex issues and improve service processes.<br>• Manage multiple tasks efficiently while adhering to deadlines and high-quality standards.<br>• Contribute to the development of best practices to enhance the overall caller experience.
<p>In anticipation of future needs, we are currently seeking a skilled<strong> Collection Specialist</strong> to join our network for upcoming client opportunities. This role is ideal for professionals experienced in managing large account portfolios, handling high volumes of collection activity, and providing top-tier service to commercial clients.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Conduct a high volume of outbound collection calls to commercial clients to recover outstanding balances</li><li>Investigate and resolve billing disputes and payment delays in a timely and professional manner</li><li>Manage and monitor aging receivables and proactively follow up on past due accounts</li><li>Maintain a professional and client-focused communication style, fostering positive relationships while ensuring timely collections</li><li>Review and interpret service contracts and invoicing cycles to ensure accurate billing and payment tracking</li><li>Stay organized and persistent in managing a large and diverse portfolio of accounts</li><li>Document all collection activities and update customer records accurately within internal systems</li><li>Collaborate with internal departments (e.g., sales, billing, customer service) to resolve client issues and facilitate payment</li></ul><p><br></p>
<p>Our client is seeking a friendly, professional <strong>Receptionist</strong> to join their Calgary team on a contract basis. In this role, you’ll be the first point of contact for visitors, employees, and vendors, creating a welcoming and organized front desk environment while coordinating closely with remote supervisors.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist visitors, employees, and vendors.</li><li>Manage a multi-line phone system and direct calls appropriately.</li><li>Coordinate visitor access and communicate with relevant departments.</li><li>Maintain an organized reception area and handle correspondence.</li><li>Schedule appointments, manage calendars, and perform basic data entry.</li><li>Use Microsoft Office (Word, Excel, Outlook) for daily administrative tasks.</li></ul><p><br></p>
We are looking for a results-driven Sales Representative to join our team in Mississauga, Ontario. In this role, you will focus on building lasting client relationships and driving sales of maintenance contracts for enterprise hardware solutions. This is an excellent opportunity for a motivated individual with a strong background in IT sales to excel in a dynamic and rewarding environment.<br><br>Responsibilities:<br>• Identify and pursue new business opportunities to expand the customer base.<br>• Promote and sell maintenance contracts for enterprise hardware, including servers, storage, and networking equipment.<br>• Build and nurture strong, long-term client relationships to ensure customer satisfaction and retention.<br>• Consistently meet or exceed sales targets and performance metrics.<br>• Collaborate with internal teams to provide tailored solutions that meet client needs.<br>• Stay informed about industry trends and the competitive landscape to identify growth opportunities.<br>• Prepare and deliver compelling sales presentations to prospective clients.<br>• Maintain accurate records of sales activities and client interactions using CRM tools.<br>• Act as a trusted advisor to clients by providing valuable insights and recommendations.
<p><strong>Outside Sales Representative</strong></p><p>Are you a results-driven, tenacious sales professional seeking a challenging role with uncapped earning potential? Do you thrive on building strong client relationships and closing deals? If so, we have an exciting opportunity for you!</p><p><strong>Position Overview:</strong></p><p> We are seeking an <strong>Outside Sales Representative (OSR)</strong> to take charge of managing and growing accounts while expanding new business opportunities. As an OSR, you will be the face of our industry-leading protective tapes and films products, trusted by clients across industries such as metal, plastics, glass, construction, and automotive sectors. Your mission is to achieve and exceed fiscal sales targets while demonstrating exceptional product knowledge and a customer-focused approach.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Conduct in-field sales calls with both prospective customers and existing accounts.</li><li>Represent a wide range of high-quality protective solutions throughout your assigned territory.</li><li>Build and nurture lasting relationships with clients while steadily growing the account portfolio.</li><li>Manage a structured schedule of approximately 25 face-to-face client interactions weekly.</li><li>Regularly update CRM systems and maintain accurate sales reports.</li></ul><p>Thrive in a self-directed environment, managing your time and territory efficiently</p>
We are looking for a detail-oriented and friendly Receptionist to join our team in Toronto, Ontario. As the first point of contact for visitors and clients, you will play a vital role in creating a welcoming and organized environment. This position is ideal for someone with strong customer service skills and a passion for maintaining efficient office operations in a fast-paced setting.<br><br>Responsibilities:<br>• Greet and assist visitors, clients, and employees with courtesy and efficiency.<br>• Maintain accurate visitor records, ensuring all guests sign in upon arrival.<br>• Perform general administrative tasks, including data entry, filing, and managing office supplies.<br>• Address client and visitor inquiries, providing exceptional customer service at all times.<br>• Handle incoming and outgoing mail, including sorting, distributing, and preparing shipments.<br>• Support the marketing team with seasonal mail-outs and other assigned tasks.<br>• Keep the reception area and lobby clean, organized, and welcoming.<br>• Monitor and restock office amenities such as coffee machines and snack bars, placing replenishment orders as needed.<br>• Manage multi-line phone systems, directing calls and taking messages efficiently.<br>• Complete additional responsibilities as assigned by management.
<p>We are looking for a detail-oriented General Office Clerk to join our team on a contract basis in St. Catharine's, Ontario. This role involves supporting daily operations by performing administrative tasks, maintaining data accuracy, and providing excellent customer service. If you are organized and proficient in Microsoft Office tools, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Perform administrative tasks such as organizing files, scanning documents, and scheduling appointments.</p><p>• Maintain accurate and up-to-date data entry in various systems.</p><p>• Provide exceptional customer service by addressing inquiries and assisting with requests.</p><p>• Utilize Microsoft Excel to create and manage spreadsheets effectively.</p><p>• Handle shipping and mailing functions, ensuring timely delivery of documents and packages.</p><p>• Use Microsoft Outlook to manage emails and coordinate schedules.</p><p>• Prepare reports and documents using Microsoft Word.</p><p>• Collaborate with team members to ensure smooth office operations.</p><p>• Assist in maintaining inventory and ordering office supplies as needed.</p>
<p>Our client is looking for an experienced ERP Compliance & Security Officer to join our team in Ottawa, Ontario. In this role, you will play a pivotal part in managing and optimizing the security protocols and compliance measures of our Oracle Fusion Cloud environment. This is an excellent opportunity for a bilingual individual to contribute to both the implementation and sustainability of a critical system within a non-profit organization.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Lead the final stages of Oracle Fusion Cloud deployment, ensuring a smooth transition to operational sustainment</p><p>• Design and monitor security roles and responsibilities to uphold the Principle of Least Privilege across the Oracle platform</p><p>• Conduct conflict analysis and implement controls to address segregation of duties (SoD) and sensitive access (SA) concerns</p><p>• Develop and maintain robust governance strategies for authentication, authorization, and licensing optimization</p><p>• Collaborate with internal teams to align system security policies with audit and regulatory standards</p><p>• Perform detailed documentation and testing to finalize system configurations</p><p>• Monitor and manage risk within the Oracle Risk Management Cloud module, ensuring internal controls meet compliance requirements</p><p>• Provide ongoing support and enhancements to the ERP system, focusing on both technical and functional improvements</p><p>• Train and guide team members on ERP security protocols and compliance measures</p><p>• Optimize entitlement management to ensure cost-effective license usage</p>
<p>We’re seeking a Regional Sales Manager to lead business development across Western Canada and the U.S., representing a respected manufacturer in the hydronic and HVAC systems industry. This position is ideal for a driven, technically minded sales professional who thrives on building relationships with engineers, contractors, distributors, and industry partners.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><p><br></p><ul><li>Promote and represent the company’s product lines to engineering firms, contractors, and distributors.</li><li>Grow sales through established agent and distributor networks to achieve regional targets.</li><li>Assess client needs, recommend suitable equipment, and prepare detailed quotations.</li><li>Deliver product training sessions and presentations to clients and partners.</li><li>Attend and represent the company at key trade shows and industry events.</li><li>Provide post-sale technical support and ensure client satisfaction.</li><li>Manage inbound client inquiries and coordinate timely follow-up.</li><li>Identify and report on market trends, opportunities, and competitive activity.</li><li>Collaborate closely with internal teams to ensure project success and customer alignment.</li><li>Support the launch of new products and contribute insights to product development initiatives.</li></ul><p><br></p><p><br></p>
<p>We are looking for a detail-oriented General Office Clerk to join our team in Welland, Ontario. This is a Contract position, ideal for someone who excels at administrative tasks and enjoys maintaining organization in a fast-paced environment. The role involves supporting various office functions and ensuring smooth day-to-day operations.</p><p><br></p><p>Responsibilities:</p><p>• Perform accurate data entry tasks, ensuring all information is properly recorded and organized.</p><p>• Provide exceptional customer service by addressing inquiries and assisting with administrative needs.</p><p>• Maintain and organize physical and digital files in an efficient and secure manner.</p><p>• Schedule and manage appointments, coordinating calendars to streamline operations.</p><p>• Utilize Microsoft Excel, Word, and Outlook for creating documents, tracking data, and managing communications.</p><p>• Handle scanning and shipping tasks to support office logistics.</p><p>• Assist in preparing and processing shipments, ensuring timely delivery.</p><p>• Support general office functions, including filing, organizing, and maintaining supplies.</p><p>• Collaborate with team members to ensure workflow efficiency and project completion.</p>
<p>Notre client est actuellement à la recherche d’un Représentant du service à la clientèle<strong> </strong>pour se joindre à son équipe sur site. Il s’agit d’une excellente opportunité pour un professionnel orienté vers le service à la clientèle, doté d’un esprit technique, souhaitant soutenir les utilisateurs finaux dans un environnement dynamique et collaboratif. L'expérience dans les secteurs financier, de l’assurance, des télécommunications ou de l’automobile sera considérée comme un atout majeur.</p><p><br></p><p><strong>Aperçu du poste</strong></p><p>Candidat retenu sera responsable d’aider les clients à résoudre les problèmes techniques liés aux produits et services, tout en maintenant un haut niveau de professionnalisme et de qualité de service. Ce rôle implique des interactions directes avec les clients par téléphone et courriel, ainsi que la coordination avec les équipes internes afin d’assurer une résolution rapide des demandes.</p><p><br></p><p><strong>Responsabilités principales</strong></p><ul><li>Répondre aux appels téléphoniques et aux courriels des clients de manière rapide et professionnelle</li><li>Évaluer les besoins des clients et proposer des solutions efficaces</li><li>Traiter et assurer le suivi des demandes de service</li><li>Coordonner avec les équipes internes, y compris les ventes et le personnel technique</li><li>Gérer les demandes de retour des clients et initier les retours aux fournisseurs</li><li>Suivre les billets de service pour garantir leur résolution et effectuer les escalades nécessaires</li></ul>
<p><strong>Robert Half is partnering with an excellent organization that's looking for a bilingual Finance Officer to join their team. This is a full-time/permanent role on site. </strong></p><p><br></p><p><strong>Advantages:</strong></p><p>-Competitive salary (65-70K)</p><p>-Full benefits + RRSP match</p><p>-Up to 4 weeks vacation + 15 sick days</p><p>-Free parking</p><p>-Excellent team</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Prepare and issue sales invoices accurately and in a timely manner.</p><p>• Conduct follow-up calls with customers to address overdue accounts and arrange payments.</p><p>• Generate detailed aging reports to monitor outstanding balances.</p><p>• Process and apply debits, credits, and payments, including cheques and credit card transactions.</p><p>• Manage employee expense claims by reviewing and processing them for reimbursement.</p><p>• Investigate and resolve customer disputes related to billing and payments.</p><p>• Create journal entries and assist in maintaining accurate financial records.</p><p>• Handle the bank reconciliation.</p><p>• Process the employees' payroll including bonuses, deductions, and taxes. </p><p>• Assist with the month end closing duties.</p><p>• Assist the Finance Manager with other financial duties.</p><p>• Reconcile monthly revenue accounts and support year-end closing and audit preparations.</p>
<p>We are assisting a client to hire a Senior Financial Analyst to join their team here in the Edmonton region. In this role, you will provide critical financial insights and support to the sales team, streamline financing solutions, and maintain system effectiveness. This position offers an exciting opportunity to collaborate with sales teams, customers, and financial institutions while contributing to the development of tools and processes that drive business success.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Deliver Insightful Financial Reporting<strong>:</strong> Prepare comprehensive monthly reports analyzing sales performance, budget variances, and forecast accuracy to support strategic decision-making.</li><li>Support Sales Forecasting & Collections: Partner with sales teams to provide accurate sales forecasts and assist in managing accounts receivable collections.</li><li>Drive Financing Initiatives: Lead the coordination of financing applications, contract development, and presentation materials to enhance sales enablement and customer financing options.</li><li>Optimize Sales Tools & Training: Ensure internal sales tools are fully functional and user-friendly; deliver training sessions and develop user guides to maximize adoption and efficiency.</li><li>Present Strategic Sales Insights<strong>:</strong> Develop and present quarterly sales KPI dashboards and forecasting updates to senior leadership and sales management.</li><li>Ensure Accurate Revenue Recognition: Oversee revenue recognition, including the review of quotes and cost analysis worksheets.</li><li>Collaborate with Financial Partners<strong>:</strong> Work closely with financial institutions to identify and implement competitive financing solutions tailored to customer needs.</li><li>Provide Financial Advisory to Sales: Respond to inquiries from the sales team regarding foreign exchange, interest rates, and financing policies, ensuring clarity and compliance.</li><li>Manage Contractual Agreements: Draft and revise rental and financing contracts, including rent-to-own agreements and other customized financial arrangements.</li><li>Educate on Financing Programs: Conduct informative sessions for sales representatives on available financing and leasing programs to enhance customer engagement and deal structuring.</li></ul><p><br></p>
<p>Notre client, une entreprise dans le domaine alimentaire, est à la recherche d'une personne dynamique et organisée pour occuper le poste d'Adjoint service à la clientèle à Brossard. Le candidat idéal aura un excellent sens de la communication et sera à l’aise dans un environnement bilingue. Ce rôle implique une variété de tâches administratives et un contact direct avec les clients afin de garantir leur satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Gérer les courriels entrants et répondre aux demandes des clients de manière professionnelle.</p><p>• Maintenir à jour la liste des enfants inscrits et assurer la précision des informations.</p><p>• Imprimer les rapports et étiquettes nécessaires pour la production des repas.</p><p>• Offrir un service à la clientèle exceptionnel en français et en anglais.</p><p>• Traiter les commandes et les annulations des clients avec efficacité.</p><p>• Gérer les plaintes des clients et assurer un suivi jusqu’à leur résolution.</p><p>• Créer et planifier du contenu pour les plateformes de médias sociaux.</p><p>• Effectuer le suivi des initiatives sur les médias sociaux pour améliorer la visibilité.</p><p>• Soutenir l’administration dans diverses tâches, notamment la rédaction de mémos, la gestion des données et l’envoi de documents.</p><p>• Préparer et envoyer les menus tout en veillant à leur exactitude.</p>
<p>Robert Half is partnering with a reputable manufacturing client located in Bolton, Ontario to recruit a skilled HR Generalist for a stand-alone role at their facility. This is an excellent opportunity for a self-driven HR detail oriented who thrives in a hands-on environment and is ready to take ownership of the full HR function.</p><p>Key Responsibilities:</p><ul><li>Act as the sole HR representative on-site, supporting all HR-related activities. Lead recruitment, onboarding, and employee lifecycle processes.</li><li>Administer HR policies and ensure compliance with employment legislation.</li><li>Manage employee relations, investigations, and performance management.</li><li>Maintain HRIS records and coordinate payroll and benefits administration.</li><li>Support health & safety initiatives and training programs.</li><li>Advise leadership on HR best practices and workforce planning.</li><li><br></li></ul>
<p>Our reputable and respected client is looking for an accomplished and forward-thinking Chief Financial Officer (CFO) to join their executive leadership team in Ottawa, Ontario. This role is pivotal in overseeing financial strategy, compliance, and operational excellence while serving as a trusted advisor to senior leadership and the Board of Directors. The successful candidate will bring a balance of strategic vision and hands-on expertise to ensure the organization's financial sustainability and regulatory adherence.</p><p><br></p><p><strong>This a fully on site position in Central Ottawa.</strong></p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Provide strategic financial guidance to the Board of Directors, executive team, and senior management to support organizational decision-making and long-term goals.</p><p>• Manage and oversee financial planning, budgeting, forecasting, and reporting processes for the organization and its subsidiaries.</p><p>• Ensure compliance with federal contracting standards and regulations, while delivering accurate analysis to support corporate planning.</p><p>• Develop and maintain robust internal controls, risk management strategies, and treasury operations to safeguard organizational assets.</p><p>• Establish and enforce financial policies and systems that adhere to high standards and regulatory requirements.</p><p>• Lead, mentor, and develop senior finance managers and their teams, fostering growth and succession planning.</p><p>• Collaborate with external stakeholders, including auditors, regulators, financial institutions, insurers, and government authorities.</p><p>• Represent the organization in high-level negotiations with federal government departments, benefit providers, and major partners.</p><p>• Work closely with Federation CFOs to align financial strategies and practices across the broader organization.</p><p>• Drive operational improvements through the implementation and optimization of financial systems and tools.</p>
<p>Are you a bilingual (French/English) marketing and communications professional with a strategic mindset and polished communication skills? We are seeking a <strong>Senior Manager, Corporate Marketing & Communications</strong> for our client, a leading provider in the health benefits management industry. This role will oversee corporate marketing and communications programs to strengthen brand positioning, engage stakeholders, and establish the organization as a recognized thought leader in its sector. If you thrive in dynamic environments, can lead small teams, and are adept at both strategy and execution, this role might be the right fit for you.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>External Communications</strong></p><ul><li>Work with the Chief Administrative Officer (CAO) to develop strategic marketing and communication programs.</li><li>Collaborate with Senior Leadership teams in Canada and the US to identify and drive initiatives positioning the company as an industry innovator.</li><li>Develop and execute strategies for digital and social media to enhance employee engagement, leadership messaging, and brand presence.</li><li>Lead the creation and implementation of marketing and communications strategies for advertising, branding, events, government relations, media relations, and public speaking opportunities.</li><li>Support and serve as a backup contact for Canadian media relations.</li><li>Oversee the departmental budget and produce monthly forecasts.</li></ul><p><strong>Marketing Communications & Programs</strong></p><ul><li>Manage corporate and brand communication efforts, including internal and external messaging.</li><li>Handle media and public relations activities, including content writing, presenting, creating speeches, and working with stakeholders.</li><li>Oversee corporate social media accounts and digital marketing strategies.</li><li>Manage website content, branding initiatives, and re-branding efforts.</li><li>Plan and execute strategies for in-person conferences and key events.</li></ul><p><br></p><p><br></p>
<p>Our Client in Calgary is looking for a tech-savvy, results-driven <strong>Collections Specialist</strong> for a fast-paced B2B environment. You’ll manage high-volume calls and emails, track customer communications, and work closely with Sales to recover outstanding balances. This is a contract role with an immediate start.</p><p><br></p><p><strong>What You'll Do:</strong></p><ul><li>Make outbound collection calls and send follow-up emails</li><li>Track “promise to pay” commitments and update internal systems</li><li>Work with lien waivers (conditional & final)</li><li>Leave professional voicemails and maintain a firm but friendly tone</li><li>Use Excel (VLOOKUPs, pivot tables, macros) for tracking and reporting</li><li>Recommend next steps, though legal decisions handled by leadership</li><li>Ad-hoc duties as requested</li></ul>
<p>Vous êtes un professionnel de la vente axé sur les résultats, avec une passion pour le développement de relations clients et une solide connaissance des produits d’assurance collective et de régimes de retraite ? Nous recherchons un <strong>Représentant des comptes</strong> pour rejoindre l’équipe en pleine croissance de notre client, dans le secteur des ventes d’assurance collective et de régimes de retraite.</p><p>Dans ce rôle, vous serez responsable de développer votre propre portefeuille, conclure de nouvelles affaires et proposer des solutions personnalisées adaptées aux besoins uniques de chaque client. Si vous excellez dans un environnement dynamique, orienté client, et que vous avez fait vos preuves dans la vente de services financiers, nous aimerions vous rencontrer !</p><p><br></p><p><strong>Responsabilités principales :</strong></p><ul><li>Identifier et poursuivre de nouvelles opportunités d’affaires dans les secteurs de l’assurance collective et des régimes de retraite</li><li>Comprendre les besoins des clients et proposer des solutions personnalisées</li><li>Rédiger et présenter des propositions convaincantes pour conclure de nouvelles ententes</li><li>Développer et entretenir des relations solides avec les décideurs, courtiers et partenaires</li><li>Se tenir informé(e) des tendances du marché, des changements réglementaires et des innovations produits</li><li>Gérer efficacement l’ensemble du processus de vente, de la prospection à la conclusion</li></ul><p><strong>Ce que nous offrons :</strong></p><ul><li>Salaire de base compétitif + <strong>commissions et primes liées à la performance</strong></li><li>Possibilités d’avancement et de développement professionnel</li><li>Environnement de travail dynamique et collaboratif</li><li><strong>Régime d’avantages sociaux complet</strong> – assurance santé, dentaire, et plans de retraite</li><li>Encadrement et outils pour favoriser votre réussite</li></ul>
<p>Notre client, une entreprise dans le domaine de l'outillage, est à la recherche d'un représentant interne passionné par les relations avec les clients et les activités commerciales pour rejoindre leur équipe dynamique à Candiac. Ce rôle offre l'opportunité de contribuer activement à la croissance de l'entreprise en assurant une communication efficace avec les clients et en soutenant le processus de vente. Si vous avez une expérience en vente interne et directe, ainsi qu'une aptitude pour la négociation et la résolution de problèmes, nous aimerions vous rencontrer.</p><p><br></p><p>Responsabilités:</p><p>• Établir des relations solides avec les clients en répondant à leurs demandes par téléphone ou par courriel.</p><p>• Identifier les besoins des clients et proposer des solutions adaptées à leurs attentes.</p><p>• Préparer des devis et fournir des informations détaillées sur les produits et services.</p><p>• Collaborer avec les représentants externes et les gestionnaires de comptes pour soutenir la finalisation des contrats.</p><p>• Surveiller les comptes clients, effectuer des suivis sur les paiements et produire des rapports sur les ventes.</p><p>• Négocier les prix et les modalités tout en répondant aux objections ou aux préoccupations des clients.</p><p>• Résoudre efficacement les problèmes des clients pour garantir leur satisfaction et leur fidélité.</p><p>• Maintenir à jour les informations dans les outils de gestion comme Salesforce pour suivre les performances et générer des rapports.</p><p>• Participer à l'amélioration continue des processus de vente et des relations avec les clients.</p>
