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21 résultats pour les emplois de Client Service Representative

Customer Service Representative
  • Welland, ON
  • onsite
  • Permanent
  • 50000.00 - 55000.00 CAD / Yearly
  • <p>At Robert Half, we connect exceptional talent with innovative companies dedicated to partnership and operational excellence. Our client is a global technology and service leader in manufacturing, driven by a commitment to becoming “partners in performance” with every customer. You’ll be part of a team that delivers world-class solutions on a local level, combining expertise, technology, and close collaboration for measurable results.  This role is ideal for candidates looking for hands-on ownership, and ongoing professional development in a collaborative, locally-empowered setting. You’ll gain access to innovative resources and make an impact by optimizing manufacturing operations for industry-leading customers.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Work directly with Account Managers to ensure customer requirements are net</li><li>Order entry, enter customer orders promptly and accurately into SAP</li><li>Monitor and verify inventory availability for incoming orders; coordinate logistics to fulfill shipments to end customers.</li><li>Work closely with demand planners to ensure needs are met</li><li>Manage invoicing processes to ensure timely and error-free customer billing.</li><li>Support shipping and receiving activities to confirm all documents and goods match requirements.</li><li>Reconcile inventory levels and assist in preparing accurate invoices.</li><li>Actively follow up on order progress with production, shipping, and logistics teams to resolve issues and maintain customer satisfaction.</li></ul>
  • 2025-11-11T21:53:58Z
Agent service client
  • Candiac, QC
  • onsite
  • Permanent
  • 50000.00 - 55000.00 CAD / Yearly
  • <p>Notre client, une entreprise familiale de la Rive-Sud, est à la recherche d'un Agent service client passionné par l'expérience client et doté d'excellentes compétences en communication. Le titulaire de ce poste jouera un rôle clé dans le soutien des clients en répondant à leurs besoins tout en assurant un service de qualité supérieure. Ce rôle nécessite une approche proactive et une solide capacité à résoudre les problèmes.</p><p><br></p><p>Responsabilités:</p><p>• Répondre aux appels entrants et fournir un service client rapide et efficace.</p><p>• Guider les clients dans le choix des solutions les mieux adaptées à leurs besoins.</p><p>• Résoudre les plaintes et problèmes des clients de manière professionnelle et orientée vers la satisfaction.</p><p>• Utiliser des outils CRM pour documenter les interactions et suivre les problèmes jusqu'à leur résolution.</p><p>• Fournir des explications claires et précises sur la facturation et les fonctions liées aux comptes.</p><p>• Collaborer avec les équipes internes pour garantir une expérience client harmonieuse.</p>
  • 2025-11-14T13:29:02Z
Investment Administrator
  • Fort Langley, BC
  • onsite
  • Permanent
  • 60000.00 - 70000.00 CAD / Yearly
  • <p>Are you a detail-oriented and ambitious professional with a passion for finance and investments? Our client, a well-established private investment and mortgage firm, is seeking an Investment Administrator to join their growing team.</p><p><br></p><p>This is an excellent opportunity for someone who thrives in a dynamic, fast-paced environment and enjoys managing multiple priorities while delivering exceptional client service.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><p><br></p><ul><li>Provide daily administrative support to the Dealer Representative (DR) and Exempt Market Dealer (EMD) teams.</li><li>Prepare, process, and track account documentation and investment transactions.</li><li>Maintain accurate and up-to-date client files, records, and databases.</li><li>Assist in the preparation of reports, statements, and correspondence.</li><li>Respond to client inquiries in a professional and timely manner (in person, via email, and by phone).</li><li>Liaise with internal departments and external partners to coordinate client requests and troubleshoot account issues.</li><li>Assist with mortgage administration, including preparing mortgage statements, recording transactions, and auditing borrower files.</li><li>Contact borrowers to address issues such as overdue payments, strata arrears, outstanding property taxes, and insurance requirements.</li><li>Administer and maintain investment accounts (RRSP, TFSA, and non-registered portfolios).</li><li>Process investor contributions, transfers, and redemptions accurately and in compliance with policies.</li><li>Reconcile reports and data using Excel and internal systems.</li><li>Contribute to process improvements and support operational efficiency within the department.</li></ul>
  • 2025-11-18T17:39:25Z
Call Center Specialist
  • Ottawa, ON
  • onsite
  • Temporaire
  • 20.00 - 23.00 CAD / Hourly
  • <p>We are looking for an experienced Call Center Specialist to join our clients team in Ottawa, Ontario. In this long-term contract role, you will play a vital part in supporting callers with inquiries related to a class action lawsuit. Your expertise in managing customer interactions and providing accurate information will be essential to ensuring a seamless experience for all callers.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Handle inbound calls and provide guidance on claim statuses, form submissions, and other inquiries related to the class action lawsuit.</p><p>• Research and locate answers to caller questions using available resources and relay accurate information.</p><p>• Collect detailed caller information when an escalation is required, ensuring proper verification of data.</p><p>• Maintain a high level of professionalism and empathy while addressing caller concerns.</p><p>• Utilize customer service software and CRM tools to document interactions and track resolutions.</p><p>• Follow established protocols to ensure compliance with legal and organizational guidelines.</p><p>• Collaborate with team members to identify solutions for complex issues and improve service processes.</p><p>• Manage multiple tasks efficiently while adhering to deadlines and high-quality standards.</p><p>• Contribute to the development of best practices to enhance the overall caller experience.</p>
  • 2025-11-24T13:44:13Z
Sales Representative
  • Mississauga, ON
  • onsite
  • Permanent
  • 75000.00 - 90000.00 CAD / Yearly
  • We are looking for a results-driven Sales Representative to join our team in Mississauga, Ontario. In this role, you will focus on building lasting client relationships and driving sales of maintenance contracts for enterprise hardware solutions. This is an excellent opportunity for a motivated individual with a strong background in IT sales to excel in a dynamic and rewarding environment.<br><br>Responsibilities:<br>• Identify and pursue new business opportunities to expand the customer base.<br>• Promote and sell maintenance contracts for enterprise hardware, including servers, storage, and networking equipment.<br>• Build and nurture strong, long-term client relationships to ensure customer satisfaction and retention.<br>• Consistently meet or exceed sales targets and performance metrics.<br>• Collaborate with internal teams to provide tailored solutions that meet client needs.<br>• Stay informed about industry trends and the competitive landscape to identify growth opportunities.<br>• Prepare and deliver compelling sales presentations to prospective clients.<br>• Maintain accurate records of sales activities and client interactions using CRM tools.<br>• Act as a trusted advisor to clients by providing valuable insights and recommendations.
  • 2025-11-25T15:19:28Z
Receptionist
  • Toronto, ON
  • onsite
  • Permanent
  • 50000.00 - 55000.00 CAD / Yearly
  • We are looking for a detail-oriented and friendly Receptionist to join our team in Toronto, Ontario. As the first point of contact for visitors and clients, you will play a vital role in creating a welcoming and organized environment. This position is ideal for someone with strong customer service skills and a passion for maintaining efficient office operations in a fast-paced setting.<br><br>Responsibilities:<br>• Greet and assist visitors, clients, and employees with courtesy and efficiency.<br>• Maintain accurate visitor records, ensuring all guests sign in upon arrival.<br>• Perform general administrative tasks, including data entry, filing, and managing office supplies.<br>• Address client and visitor inquiries, providing exceptional customer service at all times.<br>• Handle incoming and outgoing mail, including sorting, distributing, and preparing shipments.<br>• Support the marketing team with seasonal mail-outs and other assigned tasks.<br>• Keep the reception area and lobby clean, organized, and welcoming.<br>• Monitor and restock office amenities such as coffee machines and snack bars, placing replenishment orders as needed.<br>• Manage multi-line phone systems, directing calls and taking messages efficiently.<br>• Complete additional responsibilities as assigned by management.
  • 2025-11-10T21:38:46Z
Receptionist
  • Breslau, ON
  • onsite
  • Temporaire
  • 22.00 - 24.00 CAD / Hourly
  • <p>We are looking for an organized and personable Receptionist to join our team on a contract basis in Breslau, Ontario. This role will primarily support the afternoon shift and involves a variety of administrative and HR-related tasks. As the first point of contact for visitors and employees, you will play a vital role in maintaining smooth operations and clear, attentive communication within the organization.</p><p><br></p><p>Responsibilities:</p><p>• Welcome and screen all visitors while ensuring proper sign-in and issuance of security tags.</p><p>• Create and distribute employment confirmation letters and handle updates to HR boards and employee forms.</p><p>• Conduct daily attendance calls, update systems, and manage employee coding.</p><p>• Coordinate and track recognition programs, including thank-you notes and nominations.</p><p>• Order and organize office supplies to ensure availability.</p><p>• Sort incoming mail and deliver it to the appropriate recipients.</p><p>• Assist in planning and coordinating employee social events.</p><p>• Maintain access card systems and resolve any related issues.</p><p>• Schedule tours for job candidates and oversee pre-employment testing appointments.</p><p>• Develop and distribute weekly newsletters and maintain TV communication systems to keep materials current and relevant.</p>
  • 2025-11-24T18:08:37Z
Représentant du service à la clientèle
  • Montréal, QC
  • onsite
  • Permanent
  • 60000.00 - 65000.00 CAD / Yearly
  • <p>Notre client est actuellement à la recherche d’un Représentant du service à la clientèle<strong> </strong>pour se joindre à son équipe sur site. Il s’agit d’une excellente opportunité pour un professionnel orienté vers le service à la clientèle, doté d’un esprit technique, souhaitant soutenir les utilisateurs finaux dans un environnement dynamique et collaboratif. L'expérience dans les secteurs financier, de l’assurance, des télécommunications ou de l’automobile sera considérée comme un atout majeur.</p><p><br></p><p><strong>Aperçu du poste</strong></p><p>Candidat retenu sera responsable d’aider les clients à résoudre les problèmes techniques liés aux produits et services, tout en maintenant un haut niveau de professionnalisme et de qualité de service. Ce rôle implique des interactions directes avec les clients par téléphone et courriel, ainsi que la coordination avec les équipes internes afin d’assurer une résolution rapide des demandes.</p><p><br></p><p><strong>Responsabilités principales</strong></p><ul><li>Répondre aux appels téléphoniques et aux courriels des clients de manière rapide et professionnelle</li><li>Évaluer les besoins des clients et proposer des solutions efficaces</li><li>Traiter et assurer le suivi des demandes de service</li><li>Coordonner avec les équipes internes, y compris les ventes et le personnel technique</li><li>Gérer les demandes de retour des clients et initier les retours aux fournisseurs</li><li>Suivre les billets de service pour garantir leur résolution et effectuer les escalades nécessaires</li></ul>
  • 2025-11-13T13:44:00Z
Receptionist
  • Kitchener, ON
  • onsite
  • Temporaire
  • 18.53 - 19.50 CAD / Hourly
  • We are looking for a motivated and detail-oriented Receptionist to join our team on a contract basis in Kitchener, Ontario. In this role, you will be the first point of contact for visitors and tenants, ensuring a welcoming and organized environment. This position is ideal for someone who enjoys multitasking, has excellent communication skills, and thrives in a dynamic office setting.<br><br>Responsibilities:<br>• Greet and assist visitors and tenants, creating a welcoming atmosphere for all who enter the office.<br>• Schedule and coordinate meeting room bookings for both clients and staff, ensuring smooth operations.<br>• Handle incoming mail and courier deliveries, distributing them efficiently to the appropriate recipients.<br>• Utilize Google tools such as Gmail, Excel, and calendar applications to manage communications and scheduling.<br>• Maintain a detail-oriented and approachable demeanor when interacting with guests and colleagues.<br>• Support general office functions by answering multi-line phone systems and responding to inquiries.<br>• Ensure the reception area remains clean, organized, and presentable at all times.<br>• Assist with data entry and email correspondence as required.<br>• Collaborate with team members to address any administrative needs or challenges.
  • 2025-11-21T15:24:13Z
Bilingual Finance Officer
  • Central Ottawa, ON
  • onsite
  • Permanent
  • 65000.00 - 70000.00 CAD / Yearly
  • <p><strong>Robert Half is partnering with an excellent organization that's looking for a bilingual Finance Officer to join their team. This is a full-time/permanent role on site. </strong></p><p><br></p><p><strong>Advantages:</strong></p><p>-Competitive salary (65-70K)</p><p>-Full benefits + RRSP match</p><p>-Up to 4 weeks vacation + 15 sick days</p><p>-Free parking</p><p>-Excellent team</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Prepare and issue sales invoices accurately and in a timely manner.</p><p>• Conduct follow-up calls with customers to address overdue accounts and arrange payments.</p><p>• Generate detailed aging reports to monitor outstanding balances.</p><p>• Process and apply debits, credits, and payments, including cheques and credit card transactions.</p><p>• Manage employee expense claims by reviewing and processing them for reimbursement.</p><p>• Investigate and resolve customer disputes related to billing and payments.</p><p>• Create journal entries and assist in maintaining accurate financial records.</p><p>• Handle the bank reconciliation.</p><p>• Process the employees' payroll including bonuses, deductions, and taxes. </p><p>• Assist with the month end closing duties.</p><p>• Assist the Finance Manager with other financial duties.</p><p>• Reconcile monthly revenue accounts and support year-end closing and audit preparations.</p>
  • 2025-11-21T16:04:57Z
Collections Specialist
  • Toronto, ON
  • onsite
  • Temporaire
  • 25.00 - 30.00 CAD / Hourly
  • We are looking for an experienced Collections Specialist to join our team in Toronto, Ontario on a contract basis. In this role, you will play a key part in managing business-to-business collections, ensuring timely payments, and maintaining strong client relationships. This position offers an exciting opportunity to contribute to a dynamic team within the media industry.<br><br>Responsibilities:<br>• Oversee and manage business-to-business collections processes to recover outstanding payments efficiently.<br>• Collaborate with clients to address payment discrepancies and resolve issues professionally.<br>• Maintain accurate records of collection activities using accounting software systems.<br>• Communicate effectively with internal teams to ensure alignment on collection priorities.<br>• Provide support in handling a backlog of collections while adhering to company policies.<br>• Utilize tools such as Great Plains and Xero to track payment statuses and update financial records.<br>• Monitor accounts for overdue payments and take proactive measures to minimize delinquencies.<br>• Analyze trends in payment delays and recommend strategies to improve collection outcomes.<br>• Prepare detailed reports on collection activities for management review.<br>• Deliver excellent customer service to clients while safeguarding company interests.
  • 2025-11-25T15:29:15Z
Customer Success Specialist
  • Winnipeg, MB
  • onsite
  • Temporaire
  • 15.20 - 17.60 CAD / Hourly
  • We’re looking for an organized, adaptable, and resourceful Administrative Assistant to join our team and keep our operations running smoothly. If you’re the type of person who can juggle multiple tasks, anticipate needs before they arise, and keep calm under pressure—you might be exactly who we need. What You’ll Do: Provide day-to-day administrative support to the team and leadership. Manage calendars, schedule meetings, and coordinate travel arrangements. Prepare documents, reports, and presentations. Answer and direct calls, emails, and inquiries in a detail oriented manner. Maintain and organize electronic and paper filing systems. Assist with event planning, staff coordination, and office supply management. Support projects with data entry, research, and other administrative tasks.
  • 2025-11-13T17:44:02Z
Représentant du service à la clientèle
  • Saint-laurent, QC
  • onsite
  • Temporaire
  • 25.00 - 27.00 CAD / Hourly
  • <p>Nous recherchons un représentant du service à la clientèle bilingue (anglais/français) pour se joindre à l'équipe dynamique de notre client dans le secteur de la fabrication à Saint-Laurent. Ce poste, offert dans le cadre d’un contrat à long terme, exige un excellent service client, une coordination efficace des commandes et une collaboration étroite avec divers départements. C’est une opportunité idéale pour les professionnels ayant une expérience en administration des ventes et en soutien logistique.</p><p><br></p><p>Responsabilités:</p><p>• Fournir un soutien bilingue aux clients, incluant la communication avec les clients francophones, afin d’assurer une satisfaction optimale.</p><p>• Collaborer avec l’équipe des ventes pour planifier et coordonner la logistique ainsi que la gestion des commandes.</p><p>• Saisir et suivre les commandes dans les systèmes Baan et internes de l’entreprise.</p><p>• Répondre aux demandes des clients et résoudre les problèmes de manière proactive.</p><p>• Coordonner avec d’autres départements pour maintenir un flux de travail efficace et respecter les politiques de l’entreprise.</p><p>• Mettre à jour et maintenir les dossiers des ventes, des clients, des contrats et autres documents connexes.</p><p>• Offrir un soutien administratif pour les processus de vente, y compris les garanties, les contrats de niveau de service (SLA) et les événements promotionnels.</p><p>• Demander des preuves de livraison auprès des transporteurs et communiquer avec le service d’installation pour assurer le suivi des lignes d’installation.</p>
  • 2025-11-25T15:33:58Z
CFO
  • Orleans, ON
  • onsite
  • Permanent
  • 140000.00 - 180000.00 CAD / Yearly
  • <p>Due to a retirement our client is looking for an experienced Chief Financial Officer (CFO) or Director of Finance to join our clients team in Orleans, Ontario. This role requires a strong leader with expertise in financial management, strategic planning, and operational oversight. The ideal candidate will have a proven ability to drive organizational success by implementing best practices, managing diverse teams, and ensuring compliance with financial and administrative standards.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Develop and implement strategic financial plans in collaboration with executive management to achieve corporate goals.</p><p>• Oversee and provide leadership to HR, administrative staff, and accounting teams, ensuring efficient operations and strong team performance.</p><p>• Review contracts for financial compliance, providing detailed feedback and coordinating with legal experts when necessary.</p><p>• Manage relationships with third-party IT service providers and offer technical support for software applications, including Microsoft tools and accounting systems.</p><p>• Act as a global administrator for Microsoft platforms, handling identity management, security, licensing, and communication tools.</p><p>• Maintain and process security clearances for employees in compliance with government regulations.</p><p>• Supervise financial operations across multiple entities, including reviewing payables, payroll, financial statements, and tax returns for inactive corporations.</p><p>• Coordinate updates to corporate minute books and oversee documentation for holding companies.</p><p>• Prepare and sign prequalification proposals and tender bonds, collaborating with estimators for technical inputs.</p><p>• Lead safety, training, and certification initiatives to ensure compliance and enhance organizational standards.</p>
  • 2025-11-21T16:04:57Z
Financial Analyst
  • Acheson, AB
  • onsite
  • Permanent
  • 90000.00 - 110000.00 CAD / Yearly
  • <p>We are assisting a client to hire a Senior Financial Analyst to join their team here in the Edmonton region. In this role, you will provide critical financial insights and support to the sales team, streamline financing solutions, and maintain system effectiveness. This position offers an exciting opportunity to collaborate with sales teams, customers, and financial institutions while contributing to the development of tools and processes that drive business success.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Deliver Insightful Financial Reporting<strong>:</strong> Prepare comprehensive monthly reports analyzing sales performance, budget variances, and forecast accuracy to support strategic decision-making.</li><li>Support Sales Forecasting & Collections: Partner with sales teams to provide accurate sales forecasts and assist in managing accounts receivable collections.</li><li>Drive Financing Initiatives: Lead the coordination of financing applications, contract development, and presentation materials to enhance sales enablement and customer financing options.</li><li>Optimize Sales Tools & Training: Ensure internal sales tools are fully functional and user-friendly; deliver training sessions and develop user guides to maximize adoption and efficiency.</li><li>Present Strategic Sales Insights<strong>:</strong> Develop and present quarterly sales KPI dashboards and forecasting updates to senior leadership and sales management.</li><li>Ensure Accurate Revenue Recognition: Oversee revenue recognition, including the review of quotes and cost analysis worksheets.</li><li>Collaborate with Financial Partners<strong>:</strong> Work closely with financial institutions to identify and implement competitive financing solutions tailored to customer needs.</li><li>Provide Financial Advisory to Sales: Respond to inquiries from the sales team regarding foreign exchange, interest rates, and financing policies, ensuring clarity and compliance.</li><li>Manage Contractual Agreements: Draft and revise rental and financing contracts, including rent-to-own agreements and other customized financial arrangements.</li><li>Educate on Financing Programs: Conduct informative sessions for sales representatives on available financing and leasing programs to enhance customer engagement and deal structuring.</li></ul><p><br></p>
  • 2025-10-31T20:54:34Z
Administrative Assistant
  • Calgary, AB
  • onsite
  • Temporaire
  • - CAD / Hourly
  • <p>Our client is seeking an organized and proactive <strong>Administrative Assistant</strong> to support the Sr. Director, Facilities, and the Chief Financial & Administrative Officer. This role is key to ensuring smooth daily operations and effective communication across the organization. The ideal candidate is detail-oriented, adaptable, and able to manage multiple priorities independently while supporting a wide range of internal and external stakeholders.</p><p><br></p><p><strong>Responsibilities</strong></p><p><br></p><ul><li>Provide day-to-day administrative support, including scheduling, correspondence, mail, supplies, and service requests.</li><li>Coordinate office and equipment maintenance.</li><li>Prepare and proofread documents, proposals, and reports.</li><li>Maintain accurate records, databases, and filing systems.</li><li>Support special projects and track timelines and deliverables.</li><li>Assist with budgeting, invoice processing, and financial tracking.</li><li>Manage regulatory, contractual, and permitting documentation.</li><li>Schedule meetings, prepare agendas, take minutes, and track action items.</li><li>Anticipate operational needs and help resolve issues quickly.</li></ul><p><br></p>
  • 2025-11-14T23:54:01Z
Compliance Analyst
  • North York, ON
  • onsite
  • Permanent
  • 70000.00 - 90000.00 CAD / Yearly
  • <p><strong>Role Overview:</strong> The Compliance Analyst works closely with the Chief Compliance Officer to implement compliance programs, ensuring adherence to regulations, policies, and relevant legislation. This individual performs hands-on reviews and supports both internal and external compliance processes for a dynamic organization in the Canadian Portfolio Manager sector.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Review incoming client documentation for regulatory compliance.</li><li>Conduct compliance reviews of marketing material and online content.</li><li>Maintain evidence for compliance calendar obligations and manage operational policies/procedures.</li><li>Track and store compliance-related employee documents, including personal trading and acknowledgements.</li><li>Monitor monthly Anti-Money Laundering (AML) and Anti-Terrorism client reviews.</li><li>Work with IT on annual cybersecurity assessments and assist in creating training materials.</li><li>Oversee fund accounting/trust accounting for pooled funds.</li><li>Support response to regulatory reviews (OSC, FINTRAC) and external audits.</li><li>Manage third-party due diligence requests and assist across other compliance functions as needed.</li></ul>
  • 2025-11-20T16:53:46Z
Hands-On Accounting Manager
  • Scarborough, ON
  • onsite
  • Temporaire
  • - CAD / Hourly
  • <p><strong>Job Title:</strong> Hands-On Interim Accounting Manager</p><p><strong>Location:</strong> Scarborough, ON (5 days onsite for first month, hybrid potential after month one)</p><p><strong>Contract Length:</strong> 3 months, with potential for extension</p><p><br></p><p><strong>Position Overview</strong></p><p>Our client, is seeking a hands-on, results-driven Interim Accounting Manager for an immediate onsite contract assignment. This opportunity is ideal for a self-motivated finance professional who excels at troubleshooting, performing detailed reconciliations, and quickly resolving complex accounting issues. Previous exposure in healthcare, Government, or public sector environments is strongly preferred</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Partner with the Director of Finance to oversee all aspects of financial management.</li><li>Lead catch-up and full clean-up of account reconciliations, focusing on aged receivables, accruals, and legacy items.</li><li>Investigate and troubleshoot discrepancies, providing actionable insights and direct recommendations to leadership.</li><li>Execute hands-on tasks across full-cycle accounting, including AR, AP, and Payroll (ADP).</li><li>Act as a “doer”—untangling complex accounts, identifying issues, and implementing process improvements.</li><li>Liaise with internal and external stakeholders, including Ministry of Health representatives, as required.</li><li>Utilize strong Excel skills for reconciliation work; mayor ERP system experience is an asset.</li><li>Support deadline-driven month-end and year-end close processes.</li></ul>
  • 2025-11-22T14:53:39Z
Représentant des comptes
  • Saint-laurent, QC
  • onsite
  • Permanent
  • 80000.00 - 150000.00 CAD / Yearly
  • <p>Vous êtes un professionnel de la vente axé sur les résultats, avec une passion pour le développement de relations clients et une solide connaissance des produits d’assurance collective et de régimes de retraite ? Nous recherchons un <strong>Représentant des comptes</strong> pour rejoindre l’équipe en pleine croissance de notre client, dans le secteur des ventes d’assurance collective et de régimes de retraite.</p><p>Dans ce rôle, vous serez responsable de développer votre propre portefeuille, conclure de nouvelles affaires et proposer des solutions personnalisées adaptées aux besoins uniques de chaque client. Si vous excellez dans un environnement dynamique, orienté client, et que vous avez fait vos preuves dans la vente de services financiers, nous aimerions vous rencontrer !</p><p><br></p><p><strong>Responsabilités principales :</strong></p><ul><li>Identifier et poursuivre de nouvelles opportunités d’affaires dans les secteurs de l’assurance collective et des régimes de retraite</li><li>Comprendre les besoins des clients et proposer des solutions personnalisées</li><li>Rédiger et présenter des propositions convaincantes pour conclure de nouvelles ententes</li><li>Développer et entretenir des relations solides avec les décideurs, courtiers et partenaires</li><li>Se tenir informé(e) des tendances du marché, des changements réglementaires et des innovations produits</li><li>Gérer efficacement l’ensemble du processus de vente, de la prospection à la conclusion</li></ul><p><strong>Ce que nous offrons :</strong></p><ul><li>Salaire de base compétitif + <strong>commissions et primes liées à la performance</strong></li><li>Possibilités d’avancement et de développement professionnel</li><li>Environnement de travail dynamique et collaboratif</li><li><strong>Régime d’avantages sociaux complet</strong> – assurance santé, dentaire, et plans de retraite</li><li>Encadrement et outils pour favoriser votre réussite</li></ul>
  • 2025-11-13T13:44:00Z
Spécialiste du crédit et des recouvrements
  • Laval, QC
  • onsite
  • Permanent
  • 60000.00 - 65000.00 CAD / Yearly
  • <p>Nous recherchons un spécialiste du crédit et des recouvrements pour joindre l'équipe de notre client à Laval. Ce rôle hybride, avec deux jours de télétravail et trois jours au bureau, est essentiel pour assurer une gestion efficace des comptes clients tout en favorisant des relations positives avec notre clientèle. Vous jouerez un rôle clé dans la résolution des litiges, la collecte des paiements et la promotion de nos solutions numériques.</p><p><br></p><p>Responsabilités:</p><p>• Gérer les comptes clients en souffrance en collectant les paiements en retard et en assurant leur suivi.</p><p>• Promouvoir l'utilisation de notre plateforme libre-service en ligne, Wolseley Express, auprès des clients.</p><p>• Répondre à un volume important d'appels entrants liés aux questions de facturation et de paiements.</p><p>• Effectuer et documenter les activités de recouvrement tout en suivant les politiques établies.</p><p>• Identifier et résoudre les litiges de facturation, incluant les retards de paiement et les divergences.</p><p>• Réconcilier les comptes clients en cas de besoin et résoudre les écarts tels que les déductions non autorisées ou les paiements mal appliqués.</p><p>• Transmettre les comptes nécessitant des interventions juridiques ou des tiers appropriés.</p><p>• Surveiller et gérer les notifications d'expédition dans les limites autorisées.</p><p>• Encourager les clients à opter pour la facturation électronique afin d'améliorer l'efficacité des paiements.</p>
  • 2025-11-21T19:48:37Z
Spécialiste de la collection
  • Montreal, QC
  • onsite
  • Temporaire
  • 25.00 - 30.00 CAD / Hourly
  • <p>Nous recherchons un spécialiste de la collection pour un poste à long terme chez notre client, situé à Montréal. Ce rôle est essentiel pour garantir une gestion efficace des comptes clients et le recouvrement des paiements en souffrance. Le candidat idéal saura maintenir des relations solides avec les clients tout en atteignant les objectifs de recouvrement.</p><p><br></p><p>Responsabilités:</p><p>• Gérer les comptes clients afin d'assurer le paiement rapide des factures en attente.</p><p>• Négocier des plans de paiement adaptés tout en préservant de bonnes relations avec les clients.</p><p>• Analyser et résoudre les écarts de facturation en collaboration avec les équipes internes.</p><p>• Mettre en œuvre des processus de recouvrement efficaces pour réduire les comptes en souffrance.</p><p>• Maintenir des enregistrements précis et à jour des transactions et communications avec les clients.</p><p>• Surveiller et évaluer régulièrement les comptes pour identifier les risques de non-paiement.</p><p>• Fournir des rapports détaillés sur l'état des recouvrements aux parties prenantes.</p><p>• Utiliser les logiciels de comptabilité et CRM pour optimiser les opérations de recouvrement.</p><p>• Collaborer avec les équipes financières pour améliorer les processus de paiement.</p><p>• Garantir le respect des politiques et réglementations en matière de recouvrement.</p>
  • 2025-10-29T18:53:59Z