<p>Our client is seeking a <strong>Customer Service Representative</strong> to join their team for a contract role in Morinville, Alberta. This position involves engaging with citizens to promote e-billing services, handling inquiries, and maintaining accurate records. </p><p><strong>Responsibilities:</strong></p><ul><li>Contact citizens to promote e-billing and provide information.</li><li>Track responses and progress using Microsoft Excel.</li><li>Address objections professionally and guide conversations effectively.</li><li>Distribute e-billing forms and document agreements.</li><li>Follow up with non-respondents.</li><li>Handle inbound calls, emails, and data entry.</li><li>Schedule appointments, manage order entry, and support administrative tasks.</li></ul>
<p>We are looking for an Client Care Coordinator to join our clients team in Surrey, British Columbia, on a long-term contract basis. This position requires someone who is detail-oriented, organized, and capable of managing client interactions while providing exceptional administrative support. You will play a key role in maintaining smooth office operations and contributing to the success of two clinic locations. (Must be able to commute to both sites on a varying schedule) </p><p><br></p><p>Responsibilities:</p><p>• Handle incoming calls and greet clients in a detail-oriented and welcoming manner.</p><p>• Manage complex billing processes, including government regulations, funding claims, and medical insurance billing.</p><p>• Schedule and confirm client appointments, ensuring accuracy and timeliness.</p><p>• Build and maintain strong relationships with clients to support business growth.</p><p>• Assist walk-in clients and provide excellent customer service.</p><p>• Maintain and organize physical files and handle paper-based administrative tasks.</p><p>• Support marketing efforts by managing call lists and campaigns.</p><p>• Coordinate service appointments and testing sessions for clients.</p><p>• Learn and adapt to internal systems and processes to ensure efficiency.</p>
<p>Are you a customer-focused sales professional who thrives in a fast-paced, technical environment? </p><p><br></p><p>Our client, a well-established leader in the pre-engineered building solutions industry, is looking for a driven Inside Sales Representative to join their growing team. This role is ideal for someone who is highly organized, solutions-oriented, and motivated to contribute to a reputable and long-standing business.</p><p><br></p><p><strong>About the Role</strong></p><p>As the Inside Sales Representative, you will play a key role in supporting customers, preparing quotations, coordinating project details, and assisting the external sales team. You will be working closely with contractors, builders, and internal departments to ensure accurate information flow and a seamless sales process.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to inbound inquiries and provide product information, pricing, and availability.</li><li>Prepare and follow up on quotes, proposals, and project documentation.</li><li>Coordinate closely with engineering, estimating, and production teams to ensure project accuracy and timelines.</li><li>Build strong relationships with customers by providing timely, professional, and knowledgeable support.</li><li>Track leads, sales opportunities, and project information using CRM tools.</li></ul>
We are looking for an organized and detail-oriented Accounting Clerk to join our team in Pickering, Ontario. This is a long-term contract position offering an opportunity to contribute to key billing, accounting, and administrative tasks within a dynamic work environment. The role involves managing financial data, supporting service operations, and ensuring accuracy in invoicing and documentation.<br><br>Responsibilities:<br>• Process service job-related expenses and parts to prepare accurate invoices.<br>• Verify and input approved timesheets, assigning labour charges to the proper job accounts.<br>• Execute billing based on service rates and job details provided by managers and customer service representatives.<br>• Compile and submit weekly expense reports, including travel, office supplies, and other costs.<br>• Ensure correct job coding and accuracy of all financial charges and entries.<br>• Record minutes for periodic service team meetings to maintain clear documentation.<br>• Collaborate with customer service representatives to review open jobs, monitor dashboards, and resolve missing information.<br>• Support the Service Manager with safety booklets and other departmental documentation.<br>• Maintain and organize service-related files, reports, and job records for easy access and compliance.
<p>We are partnering with a well-established, nationally recognized consumer services organization to identify their next Growth & Operations Leader for the Vancouver and Lower Mainland market.</p><p><br></p><p>This is a senior leadership opportunity for someone who enjoys building, scaling, and leading high-performing sales and service teams while expanding customer reach and operational excellence across a defined territory.</p><p><br></p><p><strong>The Opportunity</strong></p><p>In this role, you will lead a mature regional operation while driving growth through customer acquisition, service expansion, and geographic reach. The business has a long-standing reputation in the Lower Mainland and is known for doing the right thing for its customers and its people.</p><p><br></p><p>This position offers visibility, autonomy, and the opportunity to make a measurable impact within a growth-focused national organization.</p><p><br></p><p><br></p>
<p>Are you passionate about managing receivables and building strong client relationships? Our agency is seeking an experienced Collections Specialist to join a large, well-established manufacturing organization in Canada. If you have a keen eye for detail, excellent communication skills, and thrive in a fast-paced, high-volume environment, we want to hear from you!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage the full collections cycle for a portfolio of customer accounts, ensuring timely payments and minimizing delinquency.</li><li>Communicate with customers via phone, email, and written correspondence to resolve outstanding invoices and payment disputes.</li><li>Coordinate internally with sales, customer service, and finance to investigate and resolve account issues.</li><li>Monitor aging reports, identify delinquent accounts, and escalate unresolved matters as appropriate.</li><li>Prepare and maintain accurate documentation of collection activities and status updates in the ERP system.</li><li>Recommend process improvements with the goal of optimizing cash flow and reducing days sales outstanding (DSO).</li><li>Ensure compliance with all relevant laws and regulations regarding collections and credit management.</li></ul><p><br></p>
We are looking for an experienced Collections Specialist to join our team in Mississauga, Ontario. In this long-term contract role, you will be responsible for managing full-cycle collections, ensuring accounts are up-to-date, and maintaining strong relationships with clients. This position offers an opportunity to utilize your expertise in accounts receivable and collections processes within the security industry.<br><br>Responsibilities:<br>• Manage full-cycle collections processes, including contacting clients and resolving payment issues.<br>• Handle accounts receivable tasks, ensuring timely payment of invoices and maintaining accurate records.<br>• Communicate with clients to address delinquent accounts and negotiate payment arrangements.<br>• Process payments efficiently and ensure proper documentation.<br>• Maintain and update account information in relevant systems.<br>• Address billing discrepancies and resolve issues to ensure client satisfaction.<br>• Conduct B2B collections to recover outstanding amounts from businesses.<br>• Monitor credit limits and payment terms to prevent overdue accounts.<br>• Provide excellent customer service while handling sensitive financial matters.<br>• Collaborate with internal teams to streamline collections processes and improve efficiency.
We are looking for a dedicated Collections Specialist to join our team in Markham, Ontario. In this long-term contract role, you will play a crucial part in managing customer accounts, ensuring accurate billing, and maintaining positive relationships with clients in the utilities and infrastructure sector. The position offers an opportunity to work both in-office and remotely after an initial training period.<br><br>Responsibilities:<br>• Conduct outreach to residential and commercial customers to verify billing information and ensure payment compliance.<br>• Manage and update customer accounts to reflect accurate information and payment statuses.<br>• Utilize accounting software systems to generate and attach reports to customer profiles.<br>• Handle inbound calls professionally, providing clear and helpful information regarding billing and account inquiries.<br>• Collaborate with internal teams to resolve discrepancies and streamline processes.<br>• Analyze and interpret data from various systems to identify outstanding payments and address issues effectively.<br>• Support claim administration processes to ensure timely resolution and adherence to company standards.<br>• Navigate complex customer scenarios, including franchise and corporate-owned accounts, to verify payment responsibility.<br>• Assist in simplifying invoice processes for better customer understanding and compliance.<br>• Maintain detailed records of interactions and account updates to ensure accuracy and accountability.
<p><br></p><p>The AR/Collections Specialist is responsible for managing the credit risk and collection activities for assigned accounts. This role ensures timely payment of outstanding invoices, maintains accurate records, and provides exceptional customer service in both English and French. The ideal candidate will have strong communication skills, attention to detail, and the ability to work in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Review and analyze credit applications and financial data to determine creditworthiness.</li><li>Set and monitor credit limits in accordance with company policies.</li><li>Contact customers regarding overdue accounts via phone, email, and written correspondence.</li><li>Negotiate payment arrangements and resolve disputes professionally.</li><li>Monitor aging reports and escalate high-risk accounts as needed.</li><li>Provide support to customers in both English and French</li><li>Respond promptly to inquiries regarding invoices, payments, and account status.</li><li>Maintain accurate records of collection activities and account status.</li><li>Prepare regular reports on collections performance and outstanding balances.</li><li>Ensure compliance with company policies and relevant regulations.</li></ul><p><br></p><p><br></p>
<p>Notre client est actuellement à la recherche d’un Représentant du service à la clientèle<strong> </strong>pour se joindre à son équipe sur site. Il s’agit d’une excellente opportunité pour un professionnel orienté vers le service à la clientèle, doté d’un esprit technique, souhaitant soutenir les utilisateurs finaux dans un environnement dynamique et collaboratif. L'expérience dans les secteurs financier, de l’assurance, des télécommunications ou de l’automobile sera considérée comme un atout majeur.</p><p><br></p><p><strong>Aperçu du poste</strong></p><p>Candidat retenu sera responsable d’aider les clients à résoudre les problèmes techniques liés aux produits et services, tout en maintenant un haut niveau de professionnalisme et de qualité de service. Ce rôle implique des interactions directes avec les clients par téléphone et courriel, ainsi que la coordination avec les équipes internes afin d’assurer une résolution rapide des demandes.</p><p><br></p><p><strong>Responsabilités principales</strong></p><ul><li>Répondre aux appels téléphoniques et aux courriels des clients de manière rapide et professionnelle</li><li>Évaluer les besoins des clients et proposer des solutions efficaces</li><li>Traiter et assurer le suivi des demandes de service</li><li>Coordonner avec les équipes internes, y compris les ventes et le personnel technique</li><li>Gérer les demandes de retour des clients et initier les retours aux fournisseurs</li><li>Suivre les billets de service pour garantir leur résolution et effectuer les escalades nécessaires</li></ul>
<p>Robert Half is partnering with a client in North York, Ontario, to identify a dedicated Compliance Officer who will play an integral role in supporting the organization’s risk and compliance practices. This position involves close collaboration with the Chief Compliance Officer to ensure the company consistently meets all regulatory requirements and upholds high internal standards. The successful professional will have the opportunity to contribute to a dynamic, growth-focused environment that values innovation, best practices, and ongoing process improvement.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Review and assess new client documentation to verify compliance with applicable regulations and internal standards.</li><li>Work closely with the marketing team to evaluate and approve marketing materials and online content for regulatory adherence.</li><li>Maintain comprehensive records of compliance-related policies, procedures, and responsibilities as detailed within the organizational compliance calendar.</li><li>Track and document employee compliance activities, including personal trading monitoring and acknowledgment forms.</li><li>Conduct monthly reviews focused on Anti-Money Laundering (AML) and Anti-Terrorism financing compliance.</li><li>Coordinate with IT to oversee and document the annual cybersecurity assessment process.</li><li>Develop, update, and deliver training materials that promote compliance awareness throughout the organization.</li><li>Assist with oversight of business operations, including fund accounting and trust accounting for pooled investment funds.</li><li>Support the preparation and completion of third-party due diligence, regulatory surveys, and external audit requests.</li><li>Liaise with regulatory bodies, addressing inquiries and supplying required documentation as needed.</li></ul><p><br></p>
<p>We are assisting a client to hire a Senior Financial Analyst to join their team here in the Edmonton region. In this role, you will provide critical financial insights and support to the sales team, streamline financing solutions, and maintain system effectiveness. This position offers an exciting opportunity to collaborate with sales teams, customers, and financial institutions while contributing to the development of tools and processes that drive business success.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Deliver Insightful Financial Reporting<strong>:</strong> Prepare comprehensive monthly reports analyzing sales performance, budget variances, and forecast accuracy to support strategic decision-making.</li><li>Support Sales Forecasting & Collections: Partner with sales teams to provide accurate sales forecasts and assist in managing accounts receivable collections.</li><li>Drive Financing Initiatives: Lead the coordination of financing applications, contract development, and presentation materials to enhance sales enablement and customer financing options.</li><li>Optimize Sales Tools & Training: Ensure internal sales tools are fully functional and user-friendly; deliver training sessions and develop user guides to maximize adoption and efficiency.</li><li>Present Strategic Sales Insights<strong>:</strong> Develop and present quarterly sales KPI dashboards and forecasting updates to senior leadership and sales management.</li><li>Ensure Accurate Revenue Recognition: Oversee revenue recognition, including the review of quotes and cost analysis worksheets.</li><li>Collaborate with Financial Partners<strong>:</strong> Work closely with financial institutions to identify and implement competitive financing solutions tailored to customer needs.</li><li>Provide Financial Advisory to Sales: Respond to inquiries from the sales team regarding foreign exchange, interest rates, and financing policies, ensuring clarity and compliance.</li><li>Manage Contractual Agreements: Draft and revise rental and financing contracts, including rent-to-own agreements and other customized financial arrangements.</li><li>Educate on Financing Programs: Conduct informative sessions for sales representatives on available financing and leasing programs to enhance customer engagement and deal structuring.</li></ul><p><br></p>
<p>Are you an experienced corporate paralegal seeking a dynamic, temporary opportunity? Our client is looking for a skilled professional to join their team and support critical board, governance, and securities functions. This position is located in Vancouver, BC.</p><p><br></p><p><strong>Description: </strong></p><ul><li>Assist with administration of Board of Directors and committee meetings:</li><li>Prepare agendas, supporting materials, and board resolutions</li><li>Draft and maintain meeting minutes and written consents</li><li>Manage corporate governance documents: articles, bylaws, charters, mandates, and policies</li><li>Support annual/special shareholder meetings, including proxy documentation</li><li>Maintain minute books and track director/officer appointments, resignations, and shareholdings</li><li>Coordinate with external service providers and local counsel across multiple jurisdictions</li><li>Assist with continuous disclosure filings (e.g., Management Information Circulars, material change reports, insider reporting)</li><li>Ensure compliance with Canadian securities laws, stock exchange rules, and corporate statutes</li><li>Maintain disclosure calendars, track filing deadlines, and assist with SEDAR+ filings/recordkeeping</li><li>Support share capital transactions – issuances, option grants/exercises; maintain capitalization tables and equity records</li><li>Liaise with transfer agents and stock plan administrators</li><li>Assist with equity compensation plan administration</li><li>Contribute to due diligence for financings, mergers, acquisitions, and joint ventures</li><li>Support external lawyers, auditors, and regulators</li><li>Manage confidential information with utmost discretion</li></ul><p><br></p>
<p>We are looking for a Standards Enforcement Officer to join our client's team in Toronto, Ontario. In this role, you will play a critical part in ensuring compliance with industry standards by conducting thorough investigations and providing expert analysis. Your contributions will uphold the integrity of the field and support regulatory priorities.</p><p><br></p><p>Responsibilities:</p><p>• Conduct preliminary investigations into complaints regarding misconduct, gathering necessary information and documentation from all parties involved.</p><p>• Utilize your expertise in accounting and assurance to analyze complaints and provide subject matter insights during investigations.</p><p>• Review submitted materials, perform research, and develop detailed case plans to assess potential breaches of codes of conduct for members or students.</p><p>• Prepare comprehensive reports and document briefs to support decision-making by senior leadership and committees.</p><p>• Present findings to the Conduct Committee and address any related questions or concerns.</p><p>• Collaborate on special projects and initiatives that align with organizational goals and regulatory priorities.</p><p>• Actively participate in committees, working groups, and task forces to address matters impacting conduct standards.</p><p>• Liaise with various organizational departments to ensure alignment on strategic and regulatory objectives.</p>
We are looking for a detail-oriented and approachable Receptionist to join our team in Markham, Ontario on a contract basis. In this role, you will provide contract support with reception and administrative duties in a collaborative office environment. This position requires excellent organizational and communication skills, as well as the ability to ensure adherence to facility policies, including a nut-free environment.<br><br>Responsibilities:<br>• Welcome visitors with a friendly and detail-oriented demeanor, ensuring they sign in and follow facility protocols.<br>• Clearly communicate the nut-free policy of the facility to all visitors upon arrival.<br>• Manage incoming and outgoing mail, including sorting and distributing items efficiently.<br>• Maintain inventory and organization of office supplies, ensuring availability when needed.<br>• Coordinate lunch and catering orders for meetings, ensuring compliance with dietary policies.<br>• Keep boardrooms and common areas clean and organized, replenishing paper supplies as required.<br>• Conduct routine walkthroughs of the office and lunchroom to ensure cleanliness and presentability.<br>• Provide administrative support, such as data entry, email correspondence, and scheduling appointments.<br>• Monitor front desk access, ensuring security by keeping doors locked when necessary.<br>• Answer and direct calls using a multi-line phone system.
<p>Vous êtes un professionnel de la vente axé sur les résultats, avec une passion pour le développement de relations clients et une solide connaissance des produits d’assurance collective et de régimes de retraite ? Nous recherchons un <strong>Représentant des comptes</strong> pour rejoindre l’équipe en pleine croissance de notre client, dans le secteur des ventes d’assurance collective et de régimes de retraite.</p><p>Dans ce rôle, vous serez responsable de développer votre propre portefeuille, conclure de nouvelles affaires et proposer des solutions personnalisées adaptées aux besoins uniques de chaque client. Si vous excellez dans un environnement dynamique, orienté client, et que vous avez fait vos preuves dans la vente de services financiers, nous aimerions vous rencontrer !</p><p><br></p><p><strong>Responsabilités principales :</strong></p><ul><li>Identifier et poursuivre de nouvelles opportunités d’affaires dans les secteurs de l’assurance collective et des régimes de retraite</li><li>Comprendre les besoins des clients et proposer des solutions personnalisées</li><li>Rédiger et présenter des propositions convaincantes pour conclure de nouvelles ententes</li><li>Développer et entretenir des relations solides avec les décideurs, courtiers et partenaires</li><li>Se tenir informé(e) des tendances du marché, des changements réglementaires et des innovations produits</li><li>Gérer efficacement l’ensemble du processus de vente, de la prospection à la conclusion</li></ul><p><strong>Ce que nous offrons :</strong></p><ul><li>Salaire de base compétitif + <strong>commissions et primes liées à la performance</strong></li><li>Possibilités d’avancement et de développement professionnel</li><li>Environnement de travail dynamique et collaboratif</li><li><strong>Régime d’avantages sociaux complet</strong> – assurance santé, dentaire, et plans de retraite</li><li>Encadrement et outils pour favoriser votre réussite</li></ul>
<p>Notre client, une entreprise dans le domaine de l'outillage, est à la recherche d'un représentant interne passionné par les relations avec les clients et les activités commerciales pour rejoindre leur équipe dynamique à Candiac. Ce rôle offre l'opportunité de contribuer activement à la croissance de l'entreprise en assurant une communication efficace avec les clients et en soutenant le processus de vente. Si vous avez une expérience en vente interne et directe, ainsi qu'une aptitude pour la négociation et la résolution de problèmes, nous aimerions vous rencontrer.</p><p><br></p><p>Responsabilités:</p><p>• Établir des relations solides avec les clients en répondant à leurs demandes par téléphone ou par courriel.</p><p>• Identifier les besoins des clients et proposer des solutions adaptées à leurs attentes.</p><p>• Préparer des devis et fournir des informations détaillées sur les produits et services.</p><p>• Collaborer avec les représentants externes et les gestionnaires de comptes pour soutenir la finalisation des contrats.</p><p>• Surveiller les comptes clients, effectuer des suivis sur les paiements et produire des rapports sur les ventes.</p><p>• Négocier les prix et les modalités tout en répondant aux objections ou aux préoccupations des clients.</p><p>• Résoudre efficacement les problèmes des clients pour garantir leur satisfaction et leur fidélité.</p><p>• Maintenir à jour les informations dans les outils de gestion comme Salesforce pour suivre les performances et générer des rapports.</p><p>• Participer à l'amélioration continue des processus de vente et des relations avec les clients.</p>
We are looking for a detail-oriented Receptionist to join our team in Toronto, Ontario. In this long-term contract position, you will play a key role in ensuring smooth front-office operations and providing excellent administrative support. This role requires strong organizational skills and proficiency with various office tools to effectively manage daily tasks.<br><br>Responsibilities:<br>• Greet incoming visitors and clients with a friendly and attentive demeanor, ensuring a welcoming atmosphere.<br>• Answer and direct phone calls promptly, providing accurate information or routing calls to the appropriate department.<br>• Manage incoming and outgoing correspondence, including emails, letters, and packages.<br>• Perform data entry tasks with precision, ensuring accurate maintenance of records and databases.<br>• Utilize Microsoft Word and Microsoft Excel to create and update documents, spreadsheets, and reports.<br>• Maintain the reception area, ensuring it is clean, organized, and presentable at all times.<br>• Coordinate appointments and meetings, managing schedules effectively for team members.<br>• Assist with administrative tasks such as filing, photocopying, and scanning documents.<br>• Handle sensitive information with confidentiality and discretion.
We are looking for a detail-oriented and welcoming Receptionist to join our team on a contract basis in Vancouver, British Columbia. In this role, you will be the first point of contact for visitors, ensuring a positive and organized experience. You will also handle various administrative tasks and support departments with clerical duties as needed. This is an in-person position with regular weekday hours from 8 AM to 5 PM.<br><br>Responsibilities:<br>• Welcome and assist guests, clients, and vendors upon arrival, ensuring they are directed to the appropriate person or meeting room.<br>• Perform administrative tasks such as filing, data entry, and handling incoming and outgoing mail.<br>• Coordinate meeting room bookings, ensuring rooms are prepared with necessary materials and equipment.<br>• Maintain a clean and organized reception area and ensure office supplies are adequately stocked.<br>• Provide general clerical support to various departments, including scheduling appointments and managing calendars.<br>• Answer incoming calls and direct them to the appropriate personnel or department.<br>• Assist with the preparation and distribution of documents and materials as required.<br>• Handle inquiries from visitors and staff courteously and with attention to detail.<br>• Use tools such as Gmail and Slack to communicate and manage tasks effectively.
<p>Nous recherchons un réceptionniste pour rejoindre l'équipe de notre client dans le domaine de la distribution en gros à Saint-Laurent. Ce poste contractuel vise à fournir un soutien essentiel en remplaçant un congé maladie. Vous serez la première personne de contact pour nos visiteurs et collaborateurs, assurant une gestion efficace des communications et des tâches administratives.</p><p><br></p><p>Responsabilités:</p><p>• Accueillir les visiteurs et répondre à leurs demandes de manière professionnelle.</p><p>• Réorienter les appels téléphoniques vers les départements appropriés.</p><p>• Gérer les tâches administratives courantes telles que la photocopie et l’impression.</p><p>• Maintenir l’espace de réception organisé et accueillant.</p><p>• Fournir un soutien administratif ponctuel aux équipes internes.</p><p>• Assurer une communication fluide entre les visiteurs et les membres du personnel.</p><p>• Respecter les procédures internes pour la gestion des documents et des appels.</p><p>• Collaborer avec les collègues pour garantir un service efficace et harmonieux.</p><p>• Identifier et résoudre rapidement les problèmes liés à l’accueil ou aux tâches administratives.</p>
<p>Nous recherchons un spécialiste de la collection pour un poste à long terme chez notre client, situé à Montréal. Ce rôle est essentiel pour garantir une gestion efficace des comptes clients et le recouvrement des paiements en souffrance. Le candidat idéal saura maintenir des relations solides avec les clients tout en atteignant les objectifs de recouvrement.</p><p><br></p><p>Responsabilités:</p><p>• Gérer les comptes clients afin d'assurer le paiement rapide des factures en attente.</p><p>• Négocier des plans de paiement adaptés tout en préservant de bonnes relations avec les clients.</p><p>• Analyser et résoudre les écarts de facturation en collaboration avec les équipes internes.</p><p>• Mettre en œuvre des processus de recouvrement efficaces pour réduire les comptes en souffrance.</p><p>• Maintenir des enregistrements précis et à jour des transactions et communications avec les clients.</p><p>• Surveiller et évaluer régulièrement les comptes pour identifier les risques de non-paiement.</p><p>• Fournir des rapports détaillés sur l'état des recouvrements aux parties prenantes.</p><p>• Utiliser les logiciels de comptabilité et CRM pour optimiser les opérations de recouvrement.</p><p>• Collaborer avec les équipes financières pour améliorer les processus de paiement.</p><p>• Garantir le respect des politiques et réglementations en matière de recouvrement.</p>
