<p><strong>Exciting Career Advancement in the West GTA Region</strong></p><p><br></p><p>Robert Half is thrilled to partner with a rapidly growing client in the <strong>West GTA region</strong> to fill a <strong>full-time, permanent IT Specialist position</strong>. This is an incredible opportunity for a dedicated IT professional looking to take the next step in their career with a forward-thinking organization offering growth, development, and a hybrid work environment.</p><p>If you’re currently excelling in a <strong>senior help desk role</strong> and eager to transition into a <strong>Systems Administrator path</strong>, this opportunity is tailored for you!</p><p><br></p><p><strong>Position Details:</strong></p><ul><li><strong>Role</strong>: IT Specialist</li><li><strong>Employment Type</strong>: Full-time / Permanent</li><li><strong>Location</strong>: West GTA</li><li><strong>Compensation</strong>: $75,000–$80,000 annually</li><li><strong>Benefits Package</strong>:</li><li>3 weeks of vacation</li><li>Comprehensive health benefits</li><li>Work equipment provided</li><li>Hybrid work environment</li></ul><p><strong>Key Requirements and Responsibilities:</strong></p><ul><li><strong>Communication & Collaboration</strong>: Strong communication skills, a positive personality, and a team-player mindset.</li><li><strong>Help Desk Experience</strong>: 5+ years of dedicated help desk experience, currently in a <strong>Senior or Lead Help Desk role</strong>.</li><li><strong>Technical Expertise</strong>:</li><li>Proficient in <strong>L1 / L2 / L3 support</strong>, with experience handling tasks across <strong>systems, networks, and security</strong>.</li><li>Extensive knowledge of <strong>Office 365</strong> support.</li><li>Expertise in <strong>Active Directory</strong>, <strong>Azure AD</strong>, and <strong>InTune</strong>.</li><li>Skilled in <strong>email support</strong> tasks such as managing Exchange accounts, adding/removing users, and creating groups.</li><li><strong>Help Desk Coordination</strong>:</li><li>Monitor and manage tickets efficiently, escalating where necessary.</li><li>Provide support to ensure team members focus on larger projects and initiatives.</li><li><strong>Basic Networking Knowledge</strong>: A solid understanding of fundamental <strong>network concepts</strong> is an asset.</li></ul>
<p><strong>Payroll Administration & Compliance</strong></p><ul><li>Process full-cycle Canadian payroll for a unionized workforce, ensuring accuracy and timeliness.</li><li>Maintain payroll schedules and deadlines to comply with legislation, collective agreements, and internal policies.</li><li>Handle statutory deductions, pension contributions (e.g., HOOPP), and other payroll adjustments.</li><li>Review and reconcile retroactive pay, vacation payouts, sick leave, and statutory holidays.</li><li>Interpret and apply employment legislation and union agreements.</li><li>Prepare government remittances, T4/T4A filings, and Records of Employment.</li><li>Partner with Finance to reconcile payroll-related GL accounts and year-end adjustments.</li><li>Implement payroll changes related to new collective agreements, including retroactive calculations.</li></ul><p><strong>System & Process Optimization</strong></p><ul><li>Act as a subject matter expert for payroll and timekeeping systems (ANSOS, Smart Stream, SAP, Workday).</li><li>Assist with HRIS and payroll system upgrades, testing, and data validation.</li><li>Identify gaps and recommend process improvements to enhance efficiency and accuracy.</li></ul><p><strong>Reporting & Analytics</strong></p><ul><li>Prepare and analyze payroll reports for internal stakeholders and compliance purposes.</li><li>Conduct audits, reconciliations, and variance analyses to ensure payroll integrity.</li><li>Support internal and external audit processes with thorough documentation and timely responses.</li></ul><p><strong>Stakeholder Collaboration</strong></p><ul><li>Provide expert guidance to employees, managers, HR, Finance, and other departments on payroll matters.</li><li>Collaborate cross-functionally to ensure payroll is integrated with benefits, HR, and timekeeping systems.</li><li>Maintain strong relationships with external partners, including banks, government agencies, and pension providers.</li></ul><p><br></p>
We are looking for a dedicated Accounts Receivable Specialist to join our team on a long-term contract basis in Bolton, Ontario. In this role, you will play a key part in managing accounts receivable processes, ensuring accurate billing, timely collections, and effective cash management. This position offers an excellent opportunity to work in a dynamic service industry environment while contributing to the financial health of the organization.<br><br>Responsibilities:<br>• Oversee the full accounts receivable cycle, including billing, collections, and revenue recognition.<br>• Prepare and distribute invoices while maintaining accurate and up-to-date AR records.<br>• Collaborate with project managers and service coordinators to forecast weekly billings and ensure alignment.<br>• Monitor aging accounts, process payments, resolve discrepancies, and perform monthly reconciliations to the general ledger.<br>• Manage daily cash transactions, including deposits, credit card payments, and cash postings.<br>• Assist with cash flow forecasting and escalate any collection concerns to the appropriate stakeholders.<br>• Create holdback declarations, journal entries, and audit documentation to support financial reporting.<br>• Organize and maintain AR files and customer health scorecards for easy accessibility.<br>• Identify opportunities to streamline and improve accounts receivable workflows.<br>• Conduct warm business-to-business collection calls to ensure timely payments.
<p>We are seeking a dynamic and detail-oriented <strong>Services Solutions Specialist</strong> to bridge the gap between technical service delivery and strategic marketing. This role is ideal for a professional who thrives in a cross-functional environment and can translate complex service capabilities into compelling business value.</p><p><strong>Responsibilities</strong></p><ul><li>Develop and maintain technical marketing materials, case studies, and service documentation</li><li>Create clear, engaging content that communicates service value to diverse audiences</li><li>Collaborate with the marketing team to ensure technical accuracy in campaigns</li><li>Update and refine product positioning materials throughout the service lifecycle</li><li>Lead technical writing and response development for complex RFPs and proposals</li><li>Analyze customer requirements and align them with service capabilities</li><li>Coordinate cross-functional teams to gather technical inputs and pricing</li><li>Ensure proposal content reflects actual service delivery capabilities</li><li>Participate in daily service department planning and operations</li><li>Provide strategic and analytical support to service teams</li><li>Act as a liaison between service operations and customer-facing functions</li><li>Support process improvement initiatives and service methodology development</li><li>Assist with escalated customer communications requiring technical expertise</li></ul><p><br></p>
<p>Robert Half is looking for a skilled Nonstop Support Specialist to deliver exceptional technical assistance for our client and ensure they have a seamless experience using their products. In this role, you will leverage your expertise in troubleshooting, customer service, and application support to address client concerns effectively. The position offers a hybrid work environment, combining office-based collaboration in Mississauga, Ontario, with remote work flexibility.</p><p><br></p><p>Responsibilities:</p><p>• Provide expert-level technical support to clients, resolving issues promptly and ensuring high customer satisfaction.</p><p>• Troubleshoot product-related problems, including hardware and software concerns, to identify and implement effective solutions.</p><p>• Collaborate with internal teams and stakeholders to escalate and resolve complex issues.</p><p>• Utilize cloud technologies to enhance support processes and improve client outcomes.</p><p>• Deliver deskside and remote support services tailored to individual client needs.</p><p>• Conduct quality assurance checks to ensure consistent service delivery and product reliability.</p><p>• Maintain strong communication with clients to address inquiries and provide updates on issue resolutions.</p><p>• Assist in onboarding and training clients on product usage and best practices.</p><p>• Document and track support cases to ensure accurate reporting and continuous improvement.</p><p>• Stay informed of product updates and industry trends to provide proactive and informed support.</p>
We are looking for an experienced Accounts Payable Specialist to join our team on a contract basis in Toronto, Ontario. In this role, you will play a crucial part in managing the full-cycle accounts payable process, ensuring accuracy and timeliness in payment operations. This is an excellent opportunity for a detail-oriented individual with strong technical and organizational skills to contribute to a dynamic environment within the healthcare and social assistance industry.<br><br>Responsibilities:<br>• Process and manage the full accounts payable cycle, including invoice verification, coding, and posting.<br>• Reconcile staff expense claims and corporate Visa card transactions while ensuring compliance with company policies.<br>• Verify the accuracy and completeness of payment-related documentation and approvals.<br>• Prepare and execute timely vendor payment runs to maintain positive relationships.<br>• Match purchase orders with receipts and invoices, ensuring proper authorization has been obtained.<br>• Maintain organized and up-to-date records for auditing and reporting purposes.<br>• Address vendor inquiries and resolve discrepancies efficiently and effectively.<br>• Assist with month-end close activities and contribute to financial reporting processes.
<p>We're looking for a versatile, detail-driven Legal & HR Operations Specialist to support essential functions across legal administration, corporate governance, and HR operations. This blended role is perfect for someone who excels at balancing priorities in dynamic settings and managing sensitive data with confidentiality. If you're an adaptable professional who thrives in evolving business environments, this position offers the opportunity to make a significant organizational impact.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><p><strong>Legal Operations & Governance:</strong></p><ul><li>Collaborate closely with senior leadership to ensure compliance and optimize legal workflows.</li><li>Manage corporate records and regulatory documentation to meet internal and external standards.</li><li>Oversee the contract lifecycle, including drafting, reviewing, tracking approvals, renewals, and administering e-signature processes.</li><li>Prepare, coordinate, and document board and committee meetings, including agendas, resolutions, minutes, and portal management.</li><li>Support legal research, regulatory filings, and due diligence for business initiatives.</li><li>Maintain tracking systems for legal matters, deadlines, invoices, and documentation.</li><li>Provide general legal administrative assistance, including proofreading and editing documents.</li></ul><p><strong>Human Resources Operations:</strong></p><ul><li>Administer HR processes and systems throughout the employee lifecycle, from onboarding through offboarding.</li><li>Create and manage HR documentation, such as employment agreements, amendments, and compliance records.</li><li>Support employee equity programs and consultant agreements with precise attention to detail.</li><li>Coordinate timely completion of policy acknowledgments, training compliance, and performance review cycles.</li><li>Maintain organized HR records and contribute to internal process improvements and surveys.</li></ul><p><br></p>
We are looking for a detail-oriented Facilities Specialist to join our team on a contract basis in Toronto, Ontario. In this role, you will support the facilities team by managing vendor data, coordinating dispatches to retail locations, and maintaining accurate records. This position is ideal for an organized individual with strong administrative skills and a background in vendor management.<br><br>Responsibilities:<br>• Enter and update vendor information, including details for maintenance-related services, into the internal system.<br>• Coordinate and dispatch vendors, such as electricians or roofing specialists, to various retail locations as needed.<br>• Manage communication with vendors to track progress and obtain status updates on assigned tasks.<br>• Organize and process invoices to ensure accurate record-keeping and timely payments.<br>• Utilize Laserfiche software to manage and store vendor-related documentation effectively.<br>• Maintain a high level of accuracy while completing a substantial volume of data entry tasks daily.<br>• Provide exceptional customer service by addressing inquiries and resolving issues promptly.<br>• Anticipate potential risks and take proactive steps to address challenges.<br>• Collaborate with team members to ensure smooth operational processes.<br>• Maintain confidentiality and professionalism when handling sensitive information.
