<p><strong>The Company</strong></p><p>Our hospitality client based in downtown Montreal is looking for a Web Analytics Implementation Specialist for an 11 month contract. This is a hybrid opportunity, working in office 1 day per week and 4 days work from home. </p><p><br></p><p><strong>The Position</strong></p><p>The Web Analytics Implementation Specialist will manage tagging operations, data collection, and analytics platform maintenance across our digital properties. This role plays a critical part in enabling accurate, compliant, and scalable data capture to support business insights, product development, and feature launches.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead the implementation and maintenance of client-side and server-side tagging across company websites.</li><li>Ensure accurate and reliable data collection for new feature launches and ongoing site enhancements.</li><li>Own execution and governance of Google Tag Manager (GTM), both client-side and server-side.</li><li>Build, test, deploy, and maintain GTM tags, triggers, variables, and templates in alignment with architectural and governance standards.</li><li>Translate business and product requirements into clear technical specifications for tagging and data layer implementations.</li><li>Partner closely with in-house developers during agile sprints to integrate and validate tracking solutions.</li><li>Conduct comprehensive QA for all tracking implementations using GTM Preview, browser developer tools, and other validation methods.</li><li>Identify, troubleshoot, and resolve data accuracy and implementation issues in a timely manner.</li><li>Maintain detailed documentation in Confluence, including tagging logic, GTM configurations, and data layer specifications.</li><li>Build and manage an internal knowledge base to reduce dependencies and single points of failure.</li><li>Provide ongoing support and maintenance for GA4, GTM, and BigQuery exports.</li><li>Manage and prioritize the analytics implementation backlog.</li></ul><p><br></p><p><br></p>
<p>We are looking for an experienced HR Specialist to join our team on a contract basis in North York, Ontario. In this role, you will play a key part in managing human resources operations, ensuring smooth workflows and supporting organizational goals. Your expertise in HR processes and payroll systems will be essential to driving efficiency and maintaining compliance.</p><p><br></p><p>Responsibilities:</p><p>• Oversee HR administration tasks, including collecting employee documentation, maintaining tracking sheets, and record-keeping.</p><p>• Support recruitment efforts by coordinating hiring processes and utilizing ATS platforms.</p><p>• Oversee job description audits, including reviewing existing roles, meeting with employees and managers, and developing updated job descriptions and posting templates.</p><p>• Facilitate communication between employees and management to address concerns and foster a positive work environment.</p><p>• Implement and maintain HR policies to ensure compliance with regulatory standards.</p><p>• Collaborate with internal teams to enhance CRM functionality for HR purposes.</p><p>• Evaluate and optimize HR workflows to improve efficiency and productivity.</p><p>• Assist in handling employee relations matters, ensuring fair and equitable outcomes.</p><p>• Prepare reports and analyze HR metrics to support strategic decision-making.</p>
<p>Are you highly organized, detail-oriented, and looking to make an impact at a dynamic freight brokerage? Our company is seeking an experienced Accounts Payable Specialist to manage paper-based and electronic AP processes in a fast-paced environment. You’ll play a key role ensuring prompt, accurate payments and smooth transactional operations.</p><p><br></p><p>Key Responsibilities:</p><p>· Process 40–50 AP invoices per day, including printing, voucher preparation, matching invoices with proof of delivery, and confirming freight rates.</p><p>· Conduct daily vendor communication to resolve discrepancies and verify documentation.</p><p>· Initiate and monitor electronic payments via EFT and credit card.</p><p>· Maintain organized invoice and transaction filing systems.</p><p>· Export AP/AR data from CRM to ERP for seamless reporting and reconciliation.</p><p>· Support accounts receivable functions, including handling cash applications and assisting with bank reconciliations.</p><p>· Manage transactions primarily in Canadian dollars (approx. 90% AP payments CAD; remaining USD; no foreign exchange involved).</p><p>· Deliver accurate, timely results under paper-based accounting processes.</p>
We are looking for a success-driven Customer Experience Specialist to join our team in Markham, Ontario. This role requires a dedicated, detail-oriented individual who excels in building positive relationships with clients and ensuring smooth order and data management processes. You will play a key part in supporting our wholesale distribution operations by delivering exceptional service and maintaining operational efficiency.<br><br>Responsibilities:<br>• Accurately process customer orders and manage data entry tasks to ensure seamless operations.<br>• Address client inquiries and resolve any issues with attention to detail and efficiency.<br>• Utilize Matrix software and other tools to track and manage order fulfillment processes.<br>• Collaborate with team members to maintain a positive and productive office environment.<br>• Monitor and ensure the accuracy of customer records and documentation.<br>• Support the finance team by adhering to company policies for vacation and sick day tracking.<br>• Coordinate with clients and internal departments to ensure timely delivery of products.<br>• Demonstrate flexibility and adaptability, including occasional coverage for appointments during work hours.<br>• Promote a detail-oriented and friendly approach to customer interactions and team collaboration.<br>• Identify opportunities for internal growth and contribute to the overall success of the company.
This position is eligible for the Team Member Referral Process (Maximum cash reward $250.00). If a team member has a referral they are requested to fill out the TEAM MEMBER REFERRAL FORM, attach a copy of the person’s resume to the form and submit to Human Resource no later than Friday, May 3, 2024.<br><br>All interested internal applicants should complete an internal application form and return it to Human Resource no later than Friday, May 3, 2024.<br><br>POSITION: Accounts Receivable Coordinator <br>REPORTS TO: James Chen, Controller<br>AVAILABILITY: Immediately <br><br>KEY RESPONSIBILITIES<br><br>• Process and record invoicing & AR transactions<br>• Collect and apply customer payments<br>• Identify past due accounts, contact customers for payment<br>• Maintain accurate contact logs<br>• Record and post month-end journal entries and account reconciliation<br>• Monitor and manage AR related metrics to meet budget/target<br>• Assist in annual internal and external financial audit tasks<br>• Document, analyse, re-evaluate and improve current processes/workflow<br>• Digitize paper documents and go paperless<br>• Training/backup for Accounts Payable<br>• Perform other duties as required<br><br>REQUIRED SKILLS: <br> <br>• Diploma in Accounting, Finance, Business Administration or a related discipline<br>• Proficient using Microsoft Office applications and SharePoint<br>• Ability to work under strict time demands<br>• Proficient in both written and oral communication<br>• Strong analytical and problem solving skills <br>• Superior attention to detail <br>• Quick learner<br>• Team player<br>• Continuous process improvement mindset
We are looking for a dedicated and detail-oriented Bilingual Collections Specialist to join our team on a 12-month contract. Based in Markham, Ontario, this role is ideal for professionals with strong organizational skills and a passion for providing exceptional customer service. If you have experience in collections and are fluent in French, we encourage you to apply for this exciting opportunity in the automotive industry.<br><br>Responsibilities:<br>• Handle both inbound and outbound communications with customers to address inquiries and concerns effectively.<br>• Identify and assess potential financial losses, implementing strategies to mitigate risks.<br>• Oversee repossession processes, escalating cases as necessary when alternative methods have been exhausted.<br>• Prepare and dispatch necessary documentation to customers in a timely manner.<br>• Maintain accurate and up-to-date records of customer interactions and actions taken in the system.<br>• Collaborate with internal teams to ensure seamless management of customer accounts.<br>• Monitor payment processing and follow up on delinquent accounts to ensure compliance with company policies.<br>• Recommend actionable solutions to improve collection processes and achieve financial targets.<br>• Support the implementation of best practices for credit management and collections.<br>• Provide exceptional service while maintaining professionalism in challenging situations.
<p>Robert Half is pleased to present an exceptional opportunity for a Senior Member Services Representative to join our North York client, a Benefits and Pensions Administration Service.</p><p><strong>Your Role</strong></p><p> As a Senior Member Services Representative, you will serve as an expert resource for members, resolving both routine and complex inquiries related to pension and benefits. You will also mentor junior staff and help shape the service delivery approach.</p><p><strong>Key Responsibilities</strong></p><ul><li>Deliver outstanding member service via phone, and email communication with empathy, accuracy, and efficiency.</li><li>Guide members through administrative processes such as enrollment, retirement applications, and plan education.</li><li>Prepare and issue member documentation, ensuring timely and accurate information.</li><li>Participate in member seminars, individual consultations, and union meetings.</li><li>Review member updates and documentation for accuracy; coordinate pension payment instructions with custodians.</li><li>Reconcile monthly and yearly pension payments in all forms.</li><li>Coach and support junior representatives to uphold service standards.</li><li>Identify and implement opportunities to enhance processes and member satisfaction.</li></ul><p><br></p>
We are looking for an experienced Collections Specialist to join our team in Mississauga, Ontario. In this long-term contract role, you will be responsible for managing full-cycle collections, ensuring accounts are up-to-date, and maintaining strong relationships with clients. This position offers an opportunity to utilize your expertise in accounts receivable and collections processes within the security industry.<br><br>Responsibilities:<br>• Manage full-cycle collections processes, including contacting clients and resolving payment issues.<br>• Handle accounts receivable tasks, ensuring timely payment of invoices and maintaining accurate records.<br>• Communicate with clients to address delinquent accounts and negotiate payment arrangements.<br>• Process payments efficiently and ensure proper documentation.<br>• Maintain and update account information in relevant systems.<br>• Address billing discrepancies and resolve issues to ensure client satisfaction.<br>• Conduct B2B collections to recover outstanding amounts from businesses.<br>• Monitor credit limits and payment terms to prevent overdue accounts.<br>• Provide excellent customer service while handling sensitive financial matters.<br>• Collaborate with internal teams to streamline collections processes and improve efficiency.
