<p>We are looking for a detail-oriented and proactive Project Specialist to join a dynamic marketing team supporting senior leadership in driving operational excellence and strategic initiatives. This is a remote, permanent contract position lasting approximately one year. This role is critical in ensuring smooth execution of marketing projects, actionable data reporting, and clear insights that influence key business decisions.</p><p><br></p><p>As the Project Specialist, you will be instrumental in managing project workflows, facilitating communication across cross-functional teams, and delivering timely reports that enhance marketing effectiveness. If you have strong organizational skills, an analytical mindset, and enjoy collaborating in a fast-paced environment, this role is a great fit.</p><p><br></p><p><strong>Responsibilities: </strong></p><ul><li>Assist senior management with managing and delivering complex, cross-functional marketing projects.</li><li>Proactively manage project setup and maintenance in project management tools (e.g., ClickUp, Asana), ensuring timelines and documentation are accurate and up to date.</li><li>Implement and maintain workflow automations to improve project efficiency and reduce manual tasks.</li><li>Develop and manage templates for recurring project types and provide training to team members on best practices</li><li>Create compelling data narratives and recommendations to support marketing decision-making.</li><li>Support preparation and delivery of key performance reports and dashboards.</li><li>Research, document, and improve workflow processes, tools, and methodologies across marketing operations.</li><li>Assist with administrative support for marketing operations tools, including user access and configuration updates.</li><li>Help track resource capacity and team bandwidth against project demands.</li></ul>
We are looking for a success-driven Customer Experience Specialist to join our team in Markham, Ontario. This role requires a dedicated, detail-oriented individual who excels in building positive relationships with clients and ensuring smooth order and data management processes. You will play a key part in supporting our wholesale distribution operations by delivering exceptional service and maintaining operational efficiency.<br><br>Responsibilities:<br>• Accurately process customer orders and manage data entry tasks to ensure seamless operations.<br>• Address client inquiries and resolve any issues with attention to detail and efficiency.<br>• Utilize Matrix software and other tools to track and manage order fulfillment processes.<br>• Collaborate with team members to maintain a positive and productive office environment.<br>• Monitor and ensure the accuracy of customer records and documentation.<br>• Support the finance team by adhering to company policies for vacation and sick day tracking.<br>• Coordinate with clients and internal departments to ensure timely delivery of products.<br>• Demonstrate flexibility and adaptability, including occasional coverage for appointments during work hours.<br>• Promote a detail-oriented and friendly approach to customer interactions and team collaboration.<br>• Identify opportunities for internal growth and contribute to the overall success of the company.
We are looking for a skilled Payroll Specialist to join our team on a long-term contract basis in Toronto, Ontario. This role involves managing payroll operations within a large healthcare organization, ensuring accuracy and compliance with unionized policies and procedures. If you have expertise in payroll systems and a strong understanding of healthcare-specific payroll processes, we encourage you to apply.<br><br>Responsibilities:<br>• Process payroll for approximately 3,500 employees, ensuring accuracy and timeliness.<br>• Collaborate with clerks, analysts, and attendance managers to streamline payroll-related activities.<br>• Handle deductions, garnishments, benefit reconciliations, and other payroll adjustments.<br>• Provide accurate payroll data to Workday systems and participate in testing functions.<br>• Support timesheet and attendance management processes to ensure proper documentation.<br>• Assist with unionized payroll requirements, adhering to relevant policies and regulations.<br>• Perform audits and reconciliations to guarantee payroll compliance and resolve discrepancies.<br>• Contribute to system testing and improvement initiatives to enhance payroll functionality.<br>• Take on responsibilities shared with other team members to maintain efficient workflow.<br>• Ensure compliance with tax accounting standards and benefit functions.
We are looking for an experienced Payroll Specialist to join our team in Toronto, Ontario, as part of a dynamic and growing service industry organization. In this contract to permanent position, you will play a key role in accurately processing employee payroll while ensuring compliance with relevant regulations and company policies. This opportunity allows you to collaborate with cross-functional teams and contribute to process improvements within a fast-paced environment.<br><br>Responsibilities:<br>• Process employee payroll with precision, including verifying hours, deductions, bonuses, and adjustments.<br>• Ensure compliance with federal, provincial, and local payroll regulations, maintaining adherence to tax and labour laws.<br>• Address and resolve payroll-related inquiries and discrepancies in a meticulous and timely manner.<br>• Update and maintain employee records in payroll systems, following company guidelines.<br>• Generate and submit accurate payroll reports for management and accounting purposes.<br>• Collaborate with HR, accounting, and other departments to ensure seamless payroll operations.<br>• Identify areas for improvement within payroll processes and recommend solutions to enhance efficiency.<br>• Stay informed about industry trends and regulatory updates to ensure payroll practices remain current.<br>• Assist in audits and provide necessary documentation to support compliance initiatives.
We are looking for a dedicated Payroll Specialist to join our team in Scarborough, Ontario. This role is essential in ensuring accurate and timely payroll processing while maintaining compliance with all relevant regulations. The ideal candidate will bring expertise in accounting systems and payroll functions and demonstrate a commitment to delivering exceptional service.<br><br>Responsibilities:<br>• Process payroll transactions with precision and ensure all employees are compensated accurately and on time.<br>• Maintain compliance with government regulations and company policies related to payroll and benefits.<br>• Manage benefit functions, including enrolment and updates, to support employee needs.<br>• Utilize accounting software such as QuickBooks Online to track and reconcile payroll data.<br>• Collaborate with HR and accounting teams to address payroll-related inquiries and resolve discrepancies.<br>• Prepare reports and documentation related to payroll and benefits for internal and external stakeholders.<br>• Oversee payment processing, including direct deposits, deductions, and adjustments.<br>• Implement and optimize payroll systems to improve efficiency and accuracy.<br>• Ensure the confidentiality and security of payroll information.<br>• Assist with audits and compliance checks related to payroll functions.
<p>Robert Half is pleased to present an exceptional opportunity for a Senior Member Services Representative to join our North York client, a Benefits and Pensions Administration Service.</p><p><strong>Your Role</strong></p><p> As a Senior Member Services Representative, you will serve as an expert resource for members, resolving both routine and complex inquiries related to pension and benefits. You will also mentor junior staff and help shape the service delivery approach.</p><p><strong>Key Responsibilities</strong></p><ul><li>Deliver outstanding member service via phone, and email communication with empathy, accuracy, and efficiency.</li><li>Guide members through administrative processes such as enrollment, retirement applications, and plan education.</li><li>Prepare and issue member documentation, ensuring timely and accurate information.</li><li>Participate in member seminars, individual consultations, and union meetings.</li><li>Review member updates and documentation for accuracy; coordinate pension payment instructions with custodians.</li><li>Reconcile monthly and yearly pension payments in all forms.</li><li>Coach and support junior representatives to uphold service standards.</li><li>Identify and implement opportunities to enhance processes and member satisfaction.</li></ul><p><br></p>
We are looking for a dedicated and detail-oriented Bilingual Collections Specialist to join our team on a 12-month contract. Based in Markham, Ontario, this role is ideal for professionals with strong organizational skills and a passion for providing exceptional customer service. If you have experience in collections and are fluent in French, we encourage you to apply for this exciting opportunity in the automotive industry.<br><br>Responsibilities:<br>• Handle both inbound and outbound communications with customers to address inquiries and concerns effectively.<br>• Identify and assess potential financial losses, implementing strategies to mitigate risks.<br>• Oversee repossession processes, escalating cases as necessary when alternative methods have been exhausted.<br>• Prepare and dispatch necessary documentation to customers in a timely manner.<br>• Maintain accurate and up-to-date records of customer interactions and actions taken in the system.<br>• Collaborate with internal teams to ensure seamless management of customer accounts.<br>• Monitor payment processing and follow up on delinquent accounts to ensure compliance with company policies.<br>• Recommend actionable solutions to improve collection processes and achieve financial targets.<br>• Support the implementation of best practices for credit management and collections.<br>• Provide exceptional service while maintaining professionalism in challenging situations.
