<p>Robert Half is pleased to present an exceptional opportunity for a Senior Member Services Representative to join our North York client, a Benefits and Pensions Administration Service.</p><p><strong>Your Role</strong></p><p> As a Senior Member Services Representative, you will serve as an expert resource for members, resolving both routine and complex inquiries related to pension and benefits. You will also mentor junior staff and help shape the service delivery approach.</p><p><strong>Key Responsibilities</strong></p><ul><li>Deliver outstanding member service via phone, and email communication with empathy, accuracy, and efficiency.</li><li>Guide members through administrative processes such as enrollment, retirement applications, and plan education.</li><li>Prepare and issue member documentation, ensuring timely and accurate information.</li><li>Participate in member seminars, individual consultations, and union meetings.</li><li>Review member updates and documentation for accuracy; coordinate pension payment instructions with custodians.</li><li>Reconcile monthly and yearly pension payments in all forms.</li><li>Coach and support junior representatives to uphold service standards.</li><li>Identify and implement opportunities to enhance processes and member satisfaction.</li></ul><p><br></p>
We are looking for an experienced Senior Administrative Assistant with expertise in HR operations to join our team in Toronto, Ontario. This role is essential in supporting various HR functions, including recruitment coordination, compliance tracking, and managing HR systems and documentation. The ideal candidate will demonstrate a detail-oriented approach and the ability to excel in a dynamic and fast-paced environment.<br><br>Responsibilities:<br>• Manage and administer HR and talent management systems, such as BambooHR and WorkSuite, ensuring smooth onboarding and offboarding processes.<br>• Maintain accurate and current employee and consultant records, including managing HR files and documentation.<br>• Oversee the administration of employee equity grants and handle associated paperwork.<br>• Monitor and track the renewal and expiration of employment and consulting agreements.<br>• Develop and maintain HR templates, agreements, forms, and process-related documentation.<br>• Provide recruitment support by coordinating job postings, screening resumes, and scheduling interviews.<br>• Track and report on training progress, performance reviews, policy acknowledgements, compliance, and vacation usage.<br>• Assist in the development and improvement of HR policies and procedures, including conducting research as needed.<br>• Ensure compliance with governance standards and handle confidential HR documentation.<br>• Collaborate with teams to identify opportunities for process optimization within HR operations.
<p>We are looking for a detail-oriented Office Assistant to join our team in Scarborough, Ontario. This is a Contract to permanent position where you will play a key role in maintaining the daily operations of the office and ensuring a welcoming environment for staff and visitors. The ideal candidate will be proactive, organized, and possess excellent communication and administrative skills.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and manage front-of-house operations, ensuring an attentive and welcoming environment.</p><p>• Handle mail distribution, including sending out letters and shipping packages.</p><p>• Organize and prepare meeting rooms for team gatherings and client meetings.</p><p>• Maintain office supplies inventory, placing orders for groceries and stationery as needed.</p><p>• Support onboarding processes, including managing business cards and liaising with vendors.</p><p>• Pick up and distribute incoming mail to the appropriate departments.</p><p>• Ensure the kitchen is clean and fridges are stocked regularly.</p><p>• Respond to customer service requests and assist with mailbox management.</p><p>• Collaborate with team members to arrange travel accommodations when required.</p>
<p><strong>Executive Assistant to CEO </strong></p><p>A leading not-for-profit regulatory organization is seeking an <strong>Executive Assistant to the Chief Executive Officer (CEO)</strong> for a <strong>full-time, permanent</strong> position starting immediately.</p><p>This role offers an exciting opportunity to provide high-level executive and administrative support in a <strong>dynamic, professional, and mission-driven environment</strong> that values trust, transparency, and collaboration.</p><p><br></p><p><strong>About the Organization</strong></p><p>The organization regulates and supports a large professional community across Ontario, ensuring public confidence and trust in a key service sector. With a team of over 170 employees, it offers a <strong>collegial, hybrid work environment</strong> that emphasizes integrity, respect, and accountability.</p><p>Employees enjoy an inclusive culture that celebrates <strong>diversity, equity, and belonging</strong>, with meaningful opportunities for professional growth and engagement.</p><p><br></p><p><strong>The Role</strong></p><p>The <strong>Executive Assistant to the CEO</strong> will provide senior-level administrative support and act as a critical liaison between the CEO, Board of Directors, internal leadership, and external stakeholders.</p><p>The ideal candidate is a <strong>seasoned, highly organized professional</strong> with exceptional communication skills, strong business judgment, and the ability to manage confidential information with discretion. This role requires a proactive approach, strong attention to detail, and the ability to thrive in a fast-paced and sometimes ambiguous environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary point of contact between the CEO and internal/external stakeholders.</li><li>Manage calendars, coordinate meetings, and arrange travel and accommodations.</li><li>Prepare and format communications including memos, emails, reports, and presentations.</li><li>Support Board and Committee operations including <strong>minute-taking, meeting preparation, and follow-up</strong>.</li><li>Manage information flow, ensuring accuracy and confidentiality at all times.</li><li>Maintain organized filing and document management systems.</li><li>Anticipate needs and proactively support the CEO in achieving strategic and operational priorities.</li></ul>
<p><strong>Job Posting: Executive Assistant & Office Manager</strong></p><p>We are seeking an experienced and proactive Executive Assistant & Office Manager to provide comprehensive support to our executive team and ensure seamless office operations. This is an exciting opportunity for someone who thrives in a dynamic, fast-paced environment and is passionate about organizational efficiency and exceptional service.</p><p><strong>Key Responsibilities</strong></p><p><strong>Executive Assistant Duties:</strong></p><ul><li>Calendar and Contact Management: Coordinate executive schedules and contact lists, proactively prioritizing meetings, appointments, and travel plans.</li><li>Inbox Management: Oversee and manage multiple executive inboxes to facilitate prompt responses and efficient workflow.</li><li>Travel Coordination: Arrange detailed domestic and international travel, including flights, accommodation, transportation, and itineraries.</li><li>Meeting Preparation: Prepare materials, coordinate logistics, handle meeting setup, manage follow-ups, and communicate with internal and external stakeholders.</li><li>Email and Communication Management: Draft, review, and manage correspondence, including responding to emails on behalf of executives when appropriate.</li><li>Project Support: Assist the executive team with special projects, research, and presentations, ensuring clear communication and adherence to deadlines</li></ul><p><strong>Office Manager Duties:</strong></p><ul><li>Front Desk Support: Serve as the first point of contact for visitors and callers, manage mail, deliveries, and general email, and greet all guests professionally.</li><li>Banking: Handle deposits and other basic banking tasks securely and accurately.</li><li>File Management: Organize and maintain both physical and digital filing systems for easy access and accuracy.</li><li>Office Operations: Manage day-to-day office logistics, including supply procurement, equipment and technology support, and vendor relationships.</li><li>Facilities Management: Oversee office maintenance, repairs, cleaning services, and enforce safety protocols as required.</li><li>Team Support: Provide general administrative assistance to team members, including scheduling, document preparation, and meeting coordination support.</li><li>Vendor Management: Build and maintain positive relationships with vendors for office supplies, equipment, service agreements, and maintenance to ensure cost-effectiveness and quality service.</li><li>Event Coordination: Organize and execute company events, meetings, and team-building activities.</li></ul><p><br></p>
<p>We are seeking an Executive Assistant to the CEO and Board of Directors to join one of our valued Toronto-based clients. The Executive Assistant serves as a highly trusted strategic partner, ensuring the smooth alignment of executive priorities and managing a wide range of complex and confidential responsibilities. Acting as a primary liaison for Board members, investors, and senior external stakeholders, this role demands outstanding professionalism and discretion, supporting both organizational objectives and the CEO’s personal initiatives.</p><p><br></p><p>Key duties include overseeing detailed and dynamic scheduling, maintaining comprehensive calendars for the Board of Directors and Board Committees, and coordinating governance-related activities. The EA advocates for the CEO across external commitments such as Board memberships and public engagements, leads project coordination, and prepares executive-level presentations. Maintaining strict confidentiality across all Board and Executive deliberations and organizational strategy is critical.</p><p><br></p><p><strong>Responsibilities and Duties</strong></p><ul><li>Serve as the primary point of contact for internal and external stakeholders, ensuring seamless coordination of meetings, events, and communications.</li><li>Manage complex scheduling for the CEO, Board of Directors, and Board Committees spanning multiple time zones; prepare agendas and distribute relevant materials.</li><li>Proactively anticipate the CEO’s needs as priorities shift, exercising strong judgment to address potential issues, opportunities, and required actions.</li><li>Draft correspondence and materials for external Boards, leveraging a robust understanding of corporate operations and industry context.</li><li>Arrange travel and accommodations; manage expenses and provide timely budget reporting for relevant departments.</li><li>Organize departmental meetings, record minutes, and circulate documentation promptly.</li><li>Create and maintain administrative processes that enhance accuracy, reduce redundancy, and contribute to organizational effectiveness.</li></ul><p><br></p>
<p>Our client is seeking a solutions-driven, business-oriented Contract Administrator to join their legal team on a hybrid basis in Mississauga. This role supports a collaborative, cross-functional environment and works closely with internal stakeholders across multiple business units. The successful candidate will play a key role in contract administration, corporate governance support, and compliance-related activities, with a strong focus on Canadian reporting and regulatory obligations.</p><p><br></p><p>Key Responsibilities</p><ul><li>Support corporate governance activities for Canadian legal entities, including preparing resolutions and coordinating approvals</li><li>Review intercompany and commercial agreements and assist with contract execution processes</li><li>Identify and assess legal and compliance risks related to commercial, regulatory, and corporate matters</li><li>Provide contract review and administrative support to procurement and other internal teams as required</li><li>Assist with compliance reporting requirements, regulatory audits, and internal training initiatives</li><li>Monitor proposed legislation, assess potential business impact, and support internal communications or training when needed</li><li>Collaborate with members of the legal team to support various business functions, as required</li></ul><p><br></p>
We are looking for a highly organized and resourceful Executive Assistant to support senior leadership in Toronto, Ontario. The ideal candidate will excel at managing complex schedules, coordinating travel, and handling sensitive information with discretion. This role requires a proactive individual who thrives in a fast-paced environment and demonstrates exceptional communication and problem-solving skills.<br><br>Responsibilities:<br>• Manage and optimize complex calendars, prioritizing meetings, resolving scheduling conflicts, and anticipating needs for senior executives and stakeholders.<br>• Coordinate detailed domestic and international travel arrangements, including flights, accommodations, ground transportation, and visa requirements.<br>• Prepare and process accurate expense reports with a high level of attention to detail and timeliness.<br>• Act as a key point of contact, triaging communications and drafting correspondence that aligns with organizational priorities.<br>• Organize and execute internal and external meetings, events, and off-sites by managing logistics, preparing materials, and ensuring follow-up actions are completed.<br>• Maintain and organize digital and physical filing systems to ensure critical documents are secure and easily accessible.<br>• Handle sensitive and confidential information, such as strategic plans and personnel matters, with the utmost care and integrity.<br>• Build and nurture strong relationships within the organization and with external partners, representing the executive office with professionalism and warmth.<br>• Identify opportunities for process improvements and propose solutions to enhance efficiency.<br>• Monitor deadlines and anticipate resource needs to ensure smooth operations.
We are looking for a highly organized and proactive Executive Assistant to support key business operations in North York, Ontario. This role is integral to ensuring seamless coordination of schedules, correspondence, and marketing initiatives while maintaining efficiency in daily functions. The ideal candidate will thrive in a fast-paced environment and demonstrate exceptional communication and multitasking skills.<br><br>Responsibilities:<br>• Manage executive calendars by scheduling meetings, organizing events, and resolving conflicts to optimize time management.<br>• Oversee correspondence and follow up on action items, while maintaining accurate digital filing systems.<br>• Handle high-volume email communications, ensuring timely responses, prioritization, and follow-ups.<br>• Assist with corporate communications, public relations, and media outreach, including scheduling PR events and coordinating travel.<br>• Monitor inventory of marketing materials and collaborate with consultants on PR, design, social media, and marketing strategies.<br>• Review and provide feedback on marketing assets, including brochures, social media posts, and patient communications.<br>• Coordinate special projects by tracking timelines, deliverables, and ensuring deadlines are met.<br>• Prepare and process contracts related to marketing initiatives, partnerships, and location acquisitions.<br>• Conduct market research for potential new locations, analyzing demographics, competition, and operational requirements.<br>• Maintain branding consistency across signage, communication, and marketing materials.
