<p>Robert Half is pleased to present an exceptional opportunity for a Senior Member Services Representative to join our North York client, a Benefits and Pensions Administration Service.</p><p><strong>Your Role</strong></p><p> As a Senior Member Services Representative, you will serve as an expert resource for members, resolving both routine and complex inquiries related to pension and benefits. You will also mentor junior staff and help shape the service delivery approach.</p><p><strong>Key Responsibilities</strong></p><ul><li>Deliver outstanding member service via phone, and email communication with empathy, accuracy, and efficiency.</li><li>Guide members through administrative processes such as enrollment, retirement applications, and plan education.</li><li>Prepare and issue member documentation, ensuring timely and accurate information.</li><li>Participate in member seminars, individual consultations, and union meetings.</li><li>Review member updates and documentation for accuracy; coordinate pension payment instructions with custodians.</li><li>Reconcile monthly and yearly pension payments in all forms.</li><li>Coach and support junior representatives to uphold service standards.</li><li>Identify and implement opportunities to enhance processes and member satisfaction.</li></ul><p><br></p>
<p><strong>Administrative Assistant – </strong></p><p><br></p><p>Are you a detail-oriented professional who takes pride in being the welcoming face of an organization? Do you want to join an outstanding company where your contributions are valued and career progression is within reach? We are currently seeking a motivated Administrative Assistant to join our team in an in-person role. This is an excellent opportunity for someone passionate about reception and office administration to build a strong career in a company known for its fantastic culture and growth potential.</p><p><br></p><p><strong>Key Responsibilities: Reception & Administration (Primary Focus)</strong></p><ul><li>Answer and direct a high volume of incoming phone calls in a professional and friendly manner, ensuring every caller has a positive first impression.</li><li>Serve as the first point of contact for visitors, fostering a welcoming and helpful office atmosphere.</li><li>Process quotes and new sales by creating sales orders in Sage 50.</li><li>Set up electronic job folders, and maintain organized digital and physical filing systems.</li><li>Assist with general office duties such as mail handling, scanning, and document management.</li><li>Reconcile courier shipments and verify charges.</li><li>Assist with basic data entry and documentation.</li></ul><p><br></p>
We are looking for a skilled and tech-savvy Administrative Assistant to join our team on a long-term contract basis in Toronto, Ontario. This role involves supporting a collaborative workspace for innovative tech companies by providing exceptional administrative services and customer support. The ideal candidate will bring a strong ability to navigate office technologies and community-support platforms while maintaining a welcoming front desk presence.<br><br>Responsibilities:<br>• Serve as the first point of contact at the front desk, welcoming visitors and providing assistance as needed.<br>• Manage scheduling and calendar coordination using G-Suite applications, ensuring efficient organization of meetings and events.<br>• Support daily operations by handling administrative tasks such as document preparation, data entry, and correspondence.<br>• Utilize community-support platforms like Slack to foster communication and engagement within the workspace.<br>• Maintain an organized and detail-oriented environment by overseeing office supplies and ensuring common areas are tidy.<br>• Provide excellent customer service to both internal teams and external visitors, addressing inquiries promptly and courteously.<br>• Assist with onboarding processes for new members, offering guidance on workspace policies and tools.<br>• Learn and adapt to new technologies and systems to improve operational efficiency.<br>• Coordinate with team members and partners to support programs and events hosted within the workspace.<br>• Ensure accurate record-keeping and reporting to support the needs of the organization.
We are looking for an experienced Administrative Assistant to join our team on a contract basis in Oakville, Ontario. In this role, you will provide essential support to ensure smooth operations within an educational environment. This position requires strong organizational skills, attention to detail, and the ability to manage data effectively.<br><br>Responsibilities:<br>• Oversee the enrolment management portal to ensure accurate and up-to-date information within the school database.<br>• Handle the full application process, from initial inquiry to enrolment, including scheduling tours, interviews, and assessments with prospective families.<br>• Monitor applicant progress throughout the admissions process, sending follow-up reminders and managing necessary documentation.<br>• Organize and maintain guest lists and RSVPs for admissions events and open houses, while tracking participation statistics.<br>• Process re-registration and withdrawal documents, update tracking sheets, and maintain relevant enrollment statistics.<br>• Communicate enrolment and withdrawal updates to staff, ensuring key information is shared promptly.<br>• Prepare and distribute enrolment and acceptance letters as needed.<br>• Provide excellent customer service by responding to inquiries via email and phone, ensuring timely and thorough communication.<br>• Perform additional administrative duties as required to support overall operations.
We are looking for a skilled Administrative Assistant to join our legal team on a contract basis in Toronto, Ontario. The ideal candidate will bring experience in supporting legal professionals and handling administrative tasks efficiently. This role involves working with legal documents, correspondence, and office software to ensure smooth operations.<br><br>Responsibilities:<br>• Prepare, format, and edit legal documents using Microsoft Word.<br>• Manage email correspondence and organize communication through Microsoft Outlook.<br>• Input and maintain accurate data in legal contracts and agreements.<br>• Assist lawyers with administrative tasks, including document tracking and filing.<br>• Ensure legal documents comply with required standards and deadlines.<br>• Organize and maintain electronic and physical records for the legal team.<br>• Coordinate and schedule meetings, appointments, and other legal activities.<br>• Provide general administrative support to the legal team as needed.<br>• Handle confidential information with discretion and professionalism.
<p>We are looking for a Senior Executive Assistant to join our client in Toronto, Ontario, on a long-term contract basis. This role involves providing comprehensive administrative support to senior leaders in a high-paced insurance industry environment. You will play a pivotal role in ensuring efficient operations and fostering communication across multiple levels of the organization.</p><p><br></p><p>Responsibilities:</p><p>• Manage complex calendars and schedules for six senior executives, ensuring seamless coordination and time management.</p><p>• Process expenses and reimbursements accurately using Concur.</p><p>• Organize and prepare agendas, meeting notes, and presentation materials for executive meetings.</p><p>• Arrange travel logistics, including accommodations, transportation, and dining reservations.</p><p>• Coordinate onboarding processes for new senior team members and develop comprehensive documentation.</p><p>• Support broker events, including evening commitments, ensuring smooth execution.</p><p>• Assist with office administration and collaborate with the Chief of Staff to maintain operational efficiency.</p><p>• Procure and manage gifts for brokers and other external stakeholders.</p><p>• Facilitate communication and collaboration across teams and stakeholders to ensure timely task completion.</p><p>• Provide assistance with other administrative tasks, including document preparation and scanning.</p>
<p><strong>Job Posting: Executive Assistant & Office Manager</strong></p><p>We are seeking an experienced and proactive Executive Assistant & Office Manager to provide comprehensive support to our executive team and ensure seamless office operations. This is an exciting opportunity for someone who thrives in a dynamic, fast-paced environment and is passionate about organizational efficiency and exceptional service.</p><p><strong>Key Responsibilities</strong></p><p><strong>Executive Assistant Duties:</strong></p><ul><li>Calendar and Contact Management: Coordinate executive schedules and contact lists, proactively prioritizing meetings, appointments, and travel plans.</li><li>Inbox Management: Oversee and manage multiple executive inboxes to facilitate prompt responses and efficient workflow.</li><li>Travel Coordination: Arrange detailed domestic and international travel, including flights, accommodation, transportation, and itineraries.</li><li>Meeting Preparation: Prepare materials, coordinate logistics, handle meeting setup, manage follow-ups, and communicate with internal and external stakeholders.</li><li>Email and Communication Management: Draft, review, and manage correspondence, including responding to emails on behalf of executives when appropriate.</li><li>Project Support: Assist the executive team with special projects, research, and presentations, ensuring clear communication and adherence to deadlines</li></ul><p><strong>Office Manager Duties:</strong></p><ul><li>Front Desk Support: Serve as the first point of contact for visitors and callers, manage mail, deliveries, and general email, and greet all guests professionally.</li><li>Banking: Handle deposits and other basic banking tasks securely and accurately.</li><li>File Management: Organize and maintain both physical and digital filing systems for easy access and accuracy.</li><li>Office Operations: Manage day-to-day office logistics, including supply procurement, equipment and technology support, and vendor relationships.</li><li>Facilities Management: Oversee office maintenance, repairs, cleaning services, and enforce safety protocols as required.</li><li>Team Support: Provide general administrative assistance to team members, including scheduling, document preparation, and meeting coordination support.</li><li>Vendor Management: Build and maintain positive relationships with vendors for office supplies, equipment, service agreements, and maintenance to ensure cost-effectiveness and quality service.</li><li>Event Coordination: Organize and execute company events, meetings, and team-building activities.</li></ul><p><br></p>
