<p><strong><u>This is a hybrid position (3x a week in the office) in Downtown Toronto. </u></strong></p><p><br></p><p><br></p><p>Do you have experience leading ISO 27001 audits? Are you excited by the opportunity to manage cybersecurity programs for AI? </p><p><strong> </strong></p><p><strong> </strong></p><p>This leadership position is focused on building and executing cyber risk management programs aligned with emerging technologies such as AI/ML, quantum systems, and other disruptive innovations. As a hands-on contributor, you will develop and enforce security frameworks that meet compliance obligations. Your work will ensure alignment with enterprise-wide risk management initiatives while supporting regulatory standards.</p><p><strong> </strong></p><p> </p><p><strong>What you will do and how you will make an impact … </strong></p><p><strong> </strong></p><p><br></p><p><br></p><ul><li>Lead ISO 27001 audits from initial assessment and control validation through final reporting and certification processes.</li></ul><p><br></p><p><br></p><ul><li>Oversee risk management and compliance for AI platforms and emerging technologies, ensuring alignment with frameworks like the NIST AI Risk Management Framework and ISO/IEC standards.</li></ul><p><br></p><p><br></p><ul><li>Collaborate with cross-functional teams to evaluate technology risks associated with new innovations (e.g., generative AI and quantum computing) and implement solutions to mitigate exposure.</li></ul><p><br></p><p><br></p><ul><li>Guide risk assessments and develop policies for third-party platforms and vendors. </li></ul><p><br></p><p><br></p><ul><li>Establish and operationalize security controls across hybrid cloud and enterprise landscapes, leveraging automation and AI-related safeguards.</li></ul><p><br></p><p><br></p><ul><li>Design and enforce governance structures to ensure compliance with industry regulations, including those specific to AI governance.</li></ul><p><br></p><p><br></p><ul><li>Represent cybersecurity leadership in enterprise-wide risk discussions, incident response planning, and resiliency testing for advanced technologies.</li></ul><p><br></p><p><br></p><ul><li>Support regulatory alignment efforts by tracking developments in cybersecurity laws and standards and incorporating these into organizational compliance programs.</li></ul><p><br></p>
We are looking for an experienced Senior Software Developer to join our team on a long-term contract basis in Toronto, Ontario. In this role, you will leverage your expertise to analyze, optimize, and enhance complex codebases while collaborating with stakeholders to deliver high-quality technical solutions. This is an exciting opportunity to work on cutting-edge systems and contribute to the success of our organization.<br><br>Responsibilities:<br>• Conduct comprehensive analysis of existing codebases within Raiser’s Edge, Blackbaud, and Luminent systems to identify inefficiencies and recommend improvements.<br>• Implement best practices for software security, scalability, and performance, ensuring robust and efficient solutions.<br>• Debug and resolve complex technical issues, delivering timely fixes and enhancements that maintain system integrity.<br>• Refactor and optimize code for improved performance, maintainability, and scalability across organizational platforms.<br>• Collaborate with IT teams and business leaders to align technical solutions with organizational goals and objectives.<br>• Create detailed documentation of code changes, implemented solutions, and recommendations for future development.<br>• Provide expert consultation on Blackbaud and Raiser’s Edge systems, offering strategic guidance for enhancements and implementation.<br>• Support system integrations, APIs, and middleware components to ensure seamless functionality and interoperability.<br>• Establish and enforce comprehensive frameworks for code review and technical compliance to maintain high development standards.
<p><strong>Role Summary:</strong></p><p>Oversees IT support services for assigned offices, collaborating with Digital-IT on remote support, projects, and vendor management. Provides backup for the Global Helpdesk during peak times or holidays.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Coordinate hardware/software upgrades and installations per global standards</li><li>Maintain inventory and license records</li><li>Execute project tasks including testing and documentation</li><li>Perform scheduled maintenance and troubleshoot issues</li><li>Diagnose and resolve hardware/software faults</li><li>Repair or replace equipment as needed</li><li>Participate in shift and on-call rotations</li><li>Guide local office contacts and liaise with external vendors</li><li>Join scheduled IT conference calls</li></ul><p><strong>Digital-IT Collaboration:</strong></p><ul><li>Partner with GSM and Digital-IT to enhance tech adoption and support delivery</li><li>Support Global Helpdesk in software rollouts and issue resolution</li><li>May assist with events or conferences at other offices</li></ul>
We are looking for a highly analytical and detail-oriented Product Activation Analyst to join our dynamic Digital Product Team in Toronto, Ontario. In this long-term contract position, you will play a key role in managing data-driven processes, ensuring operational excellence, and supporting the activation of digital products. This hybrid role requires on-site presence three days per week and offers the opportunity to work closely with cross-functional teams to enhance product scalability and compliance.<br><br>Responsibilities:<br>• Oversee product activation processes, emphasizing user access entitlements and permissions.<br>• Prepare and maintain structured data files for system uploads, ensuring accuracy and version control.<br>• Utilize Excel and Power BI to analyze large datasets, uncover trends, and deliver actionable insights.<br>• Create dashboards and reports to effectively communicate metrics and performance to stakeholders.<br>• Address and resolve inconsistencies, gaps, and risks in activation-related workflows and data.<br>• Collaborate with product, IT, and business teams to support data analysis for product launches.<br>• Document business use cases, operational procedures, and functional requirements for product activation.<br>• Develop and maintain best practices and process documentation to ensure scalability and consistency.<br>• Apply frameworks for organizing and tagging raw data to enhance usability.<br>• Contribute to continuous improvement initiatives for activation tools and processes.
<p>We are looking for an experienced Bilingual Help Desk Support specialist to join our team in Mississauga or London, Ontario. This long-term contract role involves providing technical assistance and support to ensure the successful deployment and functionality of IT hardware and devices across multiple sites. The ideal candidate will excel in both independent and collaborative settings, demonstrating strong communication and problem-solving skills.</p><p><br></p><p>Responsibilities:</p><p>• Validate survey data across 2400 sites to ensure accurate information collection.</p><p>• Assist with the setup, configuration, and deployment of tablets at various field locations.</p><p>• Collaborate closely with the project team to guarantee smooth logistics and deployment operations.</p><p>• Maintain clear and detailed documentation on site requirements, issues, and deployment progress.</p><p>• Communicate updates effectively and escalate challenges promptly when necessary.</p><p>• Troubleshoot basic connectivity and networking issues, such as Wi-Fi setup.</p><p>• Ensure all devices are correctly prepared and ready for field use.</p><p>• Provide technical support and guidance to field teams as required.</p><p>• Coordinate shipping details and manage the delivery of tablets to designated sites.</p><p>• Support bilingual communication needs (English/French) to facilitate effective collaboration across Canadian locations.</p>
