<p><strong>THE ROLE: </strong></p><p>We’re helping our Edmonton client find a talented and dedicated Client Services IT Technician with strong expertise in diagnosing and resolving technical issues involving hardware, software, and networks. The ideal candidate will deliver exceptional first-line technical support, ensuring systems run smoothly, and maximizing productivity across the board. Working both in person and remotely, you'll collaborate with users to identify and address concerns while maintaining a sharp focus on delivering excellent customer service.</p><p><em>Key Responsibilities:</em></p><ul><li><strong>Primary Technical Support:</strong> Act as the front-line contact for users, addressing tickets and resolving technical issues related to computers, software, and hardware via phone, email, or in person</li><li><strong>Systems Maintenance:</strong> Perform day-to-day system maintenance, including installations, repairs, and optimization of computer systems</li><li><strong>Issue Resolution:</strong> Analyze customer-reported problems, diagnose root causes, and provide step-by-step guidance to implement effective solutions, leveraging diagnostic tools as needed</li><li><strong>Networking Expertise:</strong> Handle troubleshooting for Local Area Networks (LAN), Wide Area Networks (WAN), and third-party systems, ensuring uninterrupted connectivity</li><li><strong>Client Engagement:</strong> Follow up with users to confirm resolutions, gather feedback on IT systems, and ensure a seamless user experience</li><li><strong>Consultative Role:</strong> Recommend tailored IT solutions based on customers’ unique needs and requirements</li><li><strong>Billing Management:</strong> Responsible for timely submission of billable calendar entries to the Accounting Department to support client invoicing</li></ul><p><strong>WHY THIS ROLE?</strong></p><p>This is your chance to be part of a thriving and fast-growing organization that values its team members and fosters a dynamic work environment. Beyond a competitive salary and comprehensive benefits, you’ll enjoy a collaborative environment that supports a strong work-life balance. Joining this team means you’ll have the opportunity to work with cutting-edge technologies, work in partnership within a supportive and motivated group, and make a real impact in a business that’s expanding rapidly. If you’re ready to showcase your technical skills while growing your career, this is the role for you!</p>
<p><strong>THE ROLE: </strong></p><p>Robert Half is recruiting now for a detail-oriented and technically savvy Application Support Specialist for our Edmonton Client. As the successful candidate you will take ownership of managing and optimizing the organization’s application portfolio. In this role, you will focus on integrating systems, streamlining data management, and driving innovative solutions to improve business operations. By leveraging workplace automation, database configurations, and AI-driven efficiencies, you will ensure applications align with organizational goals while enhancing overall digital capabilities. You will play a pivotal role in making data and applications work smarter to improve workflows, eliminate redundancies, and deliver long-lasting impact through technology.</p><p><em>Key Responsibilities:</em></p><ul><li><strong>Application Management:</strong> Oversee application services, including integration, updates, and optimization, ensuring they align with team goals and organizational objectives</li><li><strong>Data Systems:</strong> Configure and manage databases and data systems to ensure security, efficiency, and scalability while supporting overall system automation. Enable integration with enterprise applications, AI, and data analytics tools</li><li><strong>Technical Support:</strong> Develop solutions to minimize application and software conflicts,</li><li>optimize Microsoft 365 services (e.g., Teams, Viva, SharePoint) to align with organizational objectives and generate performance reports and collaborate with stakeholders to drive improvements</li><li><strong>Strategic Initiatives:</strong> Partner with teams across portfolios to strategize and implement digital solutions, contribute to major projects, lead application and data-related projects (planning, budget, execution) and drive innovation through the adoption and automation</li></ul><p><strong>WHY THIS ROLE?</strong></p><p>This is your chance to be part of a dynamic, tech-forward environment where your contributions will fundamentally shape the way the organization operates. You’ll have the chance to work on strategic projects that enhance workflows and deliver tangible results, while staying at the forefront of cutting-edge technologies such as workplace automation, AI, and cloud-based systems. Beyond a competitive salary and comprehensive benefits, you’ll gain hands-on experience with powerful tools like PowerShell, Azure, AWS, and M365, while playing a key role in evolving the client’s digital infrastructure for long-term success. If you’re ready for a role where technology drives innovation, this opportunity is perfect for you!</p>
<p><strong>THE ROLE: </strong></p><p>We have an exciting opportunity for an experienced Information Technology Manager to play a key role in driving reliable, secure, and efficient IT operations within a dynamic organization. This leadership position focuses on overseeing enterprise infrastructure, networks, cybersecurity, applications, and data services to ensure seamless internal operations and customer-facing services.</p><p>As an IT Manager, you will spearhead strategic planning, technology architecture development, and cybersecurity controls while fostering strong relationships across internal teams and external stakeholders. Your responsibilities will encompass infrastructure management, IT strategy implementation, risk management, disaster recovery planning, personnel and vendor oversight, and contributing to business value through innovative IT solutions.</p><p><strong><em>Key Responsibilities:</em></strong></p><ul><li>Infrastructure Management: Plan, deploy, and manage diverse IT environments, including on-premises and cloud-based systems (e.g., Azure, AWS). Oversee enterprise applications, backup solutions, disaster recovery processes, and network systems, ensuring functionality and smooth operation</li><li>Operational Excellence: Monitor service requests and incidents, utilize ticketing tools, maintain CMDB documentation, and collaborate with teams during audits and assessments</li><li>Strategic Planning: Develop tactical roadmaps aligned with organizational goals, refine security architectures, and contribute to IT integration and optimization efforts</li><li>Cybersecurity Leadership: Implement compliance processes using best practices (e.g., NIST framework), manage risk assessments, enforce IT security policies, and safeguard organizational assets</li><li>Stakeholder Engagement: Collaborate with business teams to define infrastructure needs, contribute to project lifecycles, and ensure high-quality IT services that align with company objectives</li><li>Personnel and Vendor Management: Guide IT team members, oversee vendor contracts and deliverables, and ensure services comply with procurement policies and financial accountability</li></ul><p><strong>WHY THIS ROLE:</strong></p><p>This position offers a rare opportunity to lead transformative IT initiatives within a forward-thinking organization that values innovation and operational excellence. Our client offers a competitive salary and a comprehensive benefits package with the opportunity to gain exposure to cutting-edge technologies, like Azure, AWS, and enterprise cybersecurity tools and enhance your managerial skills by guiding a team of IT professionals and applying your expertise to multi-site environments. Thrive in a role that offers a fast-paced environment, and opportunities for continuous development. a fun but challenging team-oriented environment. If you have the qualities, we are looking for and want to advance your career with an industry leading company don’t delay and submit your resume today.</p>
<p><strong>THE ROLE: </strong></p><p>We are looking for a skilled and experienced Network and Systems Administrator to lead IT security, cloud, and networking projects that drive efficiencies and improve organizational operations. In this role, you’ll design, implement, and maintain system architectures that align with the organization’s strategic goals. Your expertise will span cybersecurity, networking, cloud environments, and both Linux and Windows systems administration. You’ll work with cross-functional teams to optimize performance, strengthen cybersecurity, and deliver innovative solutions. You’ll also provide mentorship to IT personnel while offering tier 2/3 technical support during peak times. This role presents the opportunity to shape IT infrastructure, ensure business continuity, and contribute to automation efforts using cutting-edge technologies and scripting tools.</p><p><em>Main Responsibilities:</em></p><ul><li><strong>Networking:</strong> Manage and maintain internal network operations for optimal performance. Configure networking equipment (Fortinet, Juniper, Cisco, Aruba) and oversee SD-WAN, VPN tunnels, and IP management. Maintain updated network documentation and diagrams</li><li><strong>Technical Strategy:</strong> Research emerging tools and technologies to enhance IT operations. Design logic-based solutions and contribute to automation using tools like PowerShell and Python. Support development using platforms such as SharePoint, PowerApps, and Flow</li><li><strong>Cybersecurity:</strong> Investigate and address security incidents, configure security tools, monitor traffic, and implement incident response strategies while adhering to industry regulations and best practices</li><li><strong>Systems Administration:</strong> Administer cloud environments (Microsoft 365, Azure, AWS) and virtualized Linux/Windows systems. Conduct backups and implement disaster recovery plans. Optimize server/database performance and train IT staff to troubleshoot system issues efficiently</li><li><strong>Support:</strong> Provide advanced technical support and troubleshooting for IT teams and end-users during peak service times</li></ul><p><strong>WHY THIS ROLE?</strong></p><p>This opportunity promises a unique blend of technical challenges and strategic influence. You’ll have the chance to lead critical IT initiatives, optimize systems across platforms, and guide teams in adopting innovative solutions. This role offers a competitive salary and comprehensive benefits, exposure to cutting-edge technologies, including Microsoft 365, Azure, AWS, SD-WAN, and automation scripting tools like PowerShell and Python. By joining this team, you’ll directly impact the organization’s IT infrastructure, contributing to a secure and efficient digital environment. In addition to competitive compensation, you’ll work in a collaborative environment that values growth, innovation, and mentorship.</p>
<p>Robert Half is working with a growing company that is looking to add a full-time HR professional to their team. The company specializes in diagnostic imaging and has multiple clinic locations in Edmonton and Spruce Grove. This role will provide on-site HR support and works closely with the current HR team and the leadership team.</p><p><br></p><p>Responsibilities:</p><p><br></p><ul><li>Provide comprehensive HR support, including recruitment, employee relations, onboarding, and offboarding processes.</li><li>Collaborate with leadership and the HR team to ensure alignment with clinic operational needs and organizational goals.</li><li>Maintain accurate and compliant documentation for employee records and HR processes.</li><li>Assist in fostering employee engagement by supporting initiatives that promote a positive work environment.</li><li>Support the implementation of administrative procedures to enhance organizational efficiency.</li><li>Build and maintain strong relationships while respecting boundaries and confidentiality.</li><li>Respond promptly to employee inquiries, ensuring superior customer service is delivered.</li></ul><p>This position is fully <strong>in-office</strong> with travel required to the different clinics in Edmonton and Spruce. This is an excellent opportunity for an HR professional who thrives in a dynamic environment and wants to be a trusted partner to leadership while supporting employees across the organization. Apply today!</p><p><br></p>
<p>Robert Half is currently partnering with a respected public-sector organization to recruit a dynamic Administration Manager to lead a team of 20+ administrative professionals across multiple office locations in Alberta. This is a high-impact leadership role ideal for a strategic thinker with a passion for collaboration, operational excellence, and team development in a unionized setting.</p><p>WAbout the Role</p><p>As the Administration Manager, you’ll be responsible for overseeing day-to-day administrative operations, implementing efficient systems, and fostering a positive and productive work culture. You’ll work closely with internal stakeholders, union representatives, and regulatory bodies to ensure smooth operations and alignment with organizational goals.</p><p>eKey Responsibilities</p><ul><li>Lead and support administrative teams across Provincial and SARO offices.</li><li>Conduct regular team meetings and ensure operational alignment.</li><li>Manage recruitment, onboarding, performance reviews, and staff development.</li><li>Approve overtime, leave, remote work, and timesheet submissions.</li><li>Coordinate coverage during staff absences and manage reception services.</li><li>Represent the department at Board and District meetings when required.</li><li>Participate in strategic operations meetings and contribute to organizational initiatives.</li><li>Develop and deliver training materials for staff and members.</li><li>Oversee facilities maintenance and ensure safe, secure office environments.</li><li>Refine and implement administrative procedures and internal communication systems.</li><li>Respond to complaints and concerns from members, staff, and local representatives.</li></ul><p>t for LinkedIn or Indeed if needed.</p>
