We are looking for a skilled Network Administrator to support and maintain our IT infrastructure in Georgetown, Ontario. This role is critical to ensuring seamless connectivity, robust cybersecurity measures, and efficient use of business systems. The ideal candidate will have a strong background in network management and system administration, with the ability to work collaboratively with internal teams and external vendors.<br><br>Responsibilities:<br>• Provide technical support to end-users, resolving issues promptly and ensuring minimal disruption to operations.<br>• Assist users with Microsoft Dynamics systems by troubleshooting, managing permissions, and coordinating with external vendors for upgrades and issue resolution.<br>• Administer Office 365 tools, including Teams, SharePoint, OneDrive, and other applications, while managing user accounts and licenses.<br>• Configure, maintain, and support both physical and virtualized server environments, including regular backups and occasional after-hours maintenance.<br>• Monitor and optimize network performance by configuring switches, routers, and wireless access points, while troubleshooting connectivity issues.<br>• Collaborate with third-party IT service providers to implement cybersecurity measures, perform server patching, and ensure proactive system monitoring.<br>• Maintain detailed records of IT assets, including hardware and software, and ensure compliance with licensing agreements.<br>• Support the implementation of cybersecurity protocols such as endpoint protection, multi-factor authentication, and user access controls.<br>• Analyze system performance and user support trends to suggest improvements in IT operations and infrastructure.<br>• Contribute to the development and enforcement of internal security policies and compliance with external regulations.
We are looking for a dedicated IT Help Desk Technician to provide technical support and ensure the smooth operation of IT systems across our organization. This role involves addressing hardware, software, and network-related issues while maintaining device enrollments and configurations. The ideal candidate will possess strong troubleshooting skills and hands-on experience with system administration tools. This is a long-term contract position based in Toronto, Ontario.<br><br>Responsibilities:<br>• Deliver first and second-level IT support to employees, resolving issues related to hardware, software, networks, and user accounts.<br>• Administer and manage Microsoft 365 and Azure Active Directory, including user accounts, security groups, and access permissions.<br>• Diagnose and address technical issues on Windows and macOS devices to minimize downtime.<br>• Handle device enrollment and lifecycle management using Jamf for macOS and Intune for Windows and mobile devices.<br>• Maintain and oversee Apple Business Manager integrations to ensure proper device assignment and deployment workflows.<br>• Configure and monitor endpoint security, compliance, and patching processes.<br>• Record and document IT issues, solutions, and procedures within the help desk system.<br>• Liaise with vendors and escalate complex problems when necessary.<br>• Support IT projects, including system upgrades, deployments, and new tool implementations.
<p>We are looking for a skilled Senior Technical Specialist/ Endpoint Administrator to design, implement, and maintain cutting-edge endpoint solutions within the energy and natural resources sector. Based in Oakville, Ontario, this long-term contract position offers the opportunity to work on innovative projects while ensuring the performance, security, and efficiency of endpoint devices. The ideal candidate will have experience with Endpoint management, Intune, SCCM, Azure Active Directory and basic networking. This is a hybrid role, looking for an individual that can start ASAP. If you are passionate about leveraging technology to optimize workplace environments, we want to hear from you.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement endpoint solutions tailored to organizational needs and industry standards.</p><p>• Configure and maintain endpoint devices, ensuring optimal performance and security.</p><p>• Collaborate with IT teams to integrate endpoint technologies seamlessly with existing systems.</p><p>• Provide expert troubleshooting and resolve complex issues related to endpoints.</p><p>• Conduct root cause analyses to address and prevent recurring endpoint challenges.</p><p>• Lead and contribute to endpoint-related projects, ensuring timely delivery and adherence to budgets.</p><p>• Document endpoint configurations, policies, and procedures with precision.</p><p>• Train IT team members and end-users on endpoint technologies and best practices.</p><p>• Support and maintain AV/Teams room technologies to enhance workplace communication.</p><p>• Identify and implement improvements in endpoint management and security practices.</p>
<p>Robert Half is partnering with a rapidly growing client in the East GTA region to find a <strong>Director of IT & Security Operations</strong> who is ready to lead, innovate, and make a significant impact. If you're passionate about IT security and thrive in collaborative, fast-paced environments, we encourage you to apply!</p><p><strong>Compensation & Benefits:</strong></p><ul><li><strong>Salary:</strong> $130,000–$150,000/year</li><li><strong>Bonus:</strong> Competitive annual performance bonus</li><li><strong>Vacation:</strong> 3 weeks + 6 PTO days</li><li><strong>Benefits:</strong> Comprehensive and robust package</li></ul><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee and analyze IT infrastructure, delivering expert assessments and actionable recommendations.</li><li>Manage vendor relationships, ensuring compliance with Service Level Agreements (SLA).</li><li>Provide leadership and oversight on critical IT and security projects.</li><li>Collaborate with group leaders, business leaders, and IT teams to uphold security standards.</li><li>Partner with high-level executives; effectively communicate and strategize solutions across all levels of the business.</li></ul><p><br></p><p><br></p>
