<p>We are looking for a knowledgeable Dynamics CRM Analyst to join our team in Toronto, Ontario. This role is critical for optimizing and maintaining the Microsoft Dynamics 365 platform, ensuring it meets the evolving needs of the organization. You will collaborate with multiple departments to design workflows, provide technical solutions, and support strategic business goals.</p><p><br></p><p>Responsibilities:</p><p>• Administer the Microsoft Dynamics 365 platform, ensuring system stability, data integrity, and seamless integrations.</p><p>• Develop, refine, and implement custom workflows to streamline business processes and improve operational efficiency.</p><p>• Create and maintain dashboards and reports to deliver actionable insights for various business units, including marketing and sales.</p><p>• Collaborate with stakeholders to gather requirements and translate them into functional solutions within the system.</p><p>• Manage and resolve support tickets, providing timely assistance to end-users while identifying opportunities for long-term improvements.</p><p>• Customize the Dynamics 365 system to align with organizational needs, including scripting and advanced configuration.</p><p>• Monitor system security and compliance, implementing measures to safeguard sensitive data.</p><p>• Stay current with new features and updates in Microsoft Dynamics 365, recommending and implementing enhancements as appropriate.</p><p>• Provide training and guidance to users, ensuring they can leverage the system effectively.</p><p>• Coordinate with IT and other departments to integrate Dynamics 365 with other enterprise systems.</p>
We are looking for an experienced Dynamics Consultant to join our team in Vaughan, Ontario. In this long-term contract position, you will play a key role in optimizing ERP and CRM systems to address business challenges and streamline operations. This opportunity is ideal for professionals with a strong background in enterprise systems and a passion for delivering actionable solutions that drive organizational success.<br><br>Responsibilities:<br>• Analyze system performance and user requests to identify trends and areas for improvement.<br>• Highlight critical issues to leadership and provide actionable recommendations.<br>• Facilitate and lead regular triage meetings to address system challenges.<br>• Translate complex business requirements into practical solutions for ERP and CRM systems.<br>• Deliver Level 3 support and contribute to service delivery management activities.<br>• Collaborate with global business units to stabilize and enhance post-implementation operations.<br>• Track and manage enhancement requests, including details such as origin, nature, and deadlines.<br>• Prepare and present updates on system performance, risks, and progress to senior leadership.<br>• Partner with stakeholders to ensure system improvements align with business goals.<br>• Provide expert insights to address gaps in system design and operational processes.
<p>We are looking for an experienced HRIS (Workday) Analyst to join our team in Mississauga, Ontario. In this role, you will play a critical part in managing and optimizing our Human Resources Information Systems (HRIS) processes to enhance efficiency and improve workflows. Your expertise in Workday and data analysis will be key to ensuring smooth system operations and delivering impactful solutions.</p><p><br></p><p>Responsibilities:</p><p>• Lead the implementation of new HRIS (Workday) modules and ensure seamless integration with payroll systems and external vendors.</p><p>• Serve as the primary technical resource for resolving system issues, managing tickets, and performing regular data audits.</p><p>• Analyze system workflows, identify inefficiencies, and develop strategies to automate processes for improved functionality.</p><p>• Translate complex system updates into user-friendly training materials and communication plans to support global teams.</p><p>• Conduct data mapping and reporting tasks, ensuring accuracy and consistency across systems.</p><p>• Collaborate with cross-functional teams to address system-related challenges and deliver solutions aligned with organizational goals.</p><p>• Monitor system performance and proactively troubleshoot issues to maintain operational efficiency.</p><p>• Develop and maintain documentation for system processes, configurations, and updates.</p><p>• Identify opportunities for process improvements and implement solutions to enhance the employee experience.</p>
We are looking for an Accounts Receivable Analyst to join our team on a long-term contract basis in Mississauga, Ontario. In this role, you will be responsible for managing trade spend transactions, analyzing credit accounts, and ensuring timely collections to optimize cash flow. This position offers an excellent opportunity to collaborate across teams and contribute to the efficiency and accuracy of financial processes.<br><br>Responsibilities:<br>• Conduct comprehensive analyses of assigned accounts to ensure accuracy and resolve discrepancies.<br>• Address customer collection issues and disputed transactions promptly and effectively.<br>• Communicate account-related updates and issues to field teams for seamless coordination.<br>• Collaborate with third-party business partners to ensure proper reconciliation of customer accounts and timely completion of tasks.<br>• Process customer trade spend deductions and accurately apply them to relevant events using trade spend management tools.<br>• Maintain up-to-date status on outstanding deductions, ensuring timely resolution within 60 days.<br>• Identify invalid deductions and partner with Key Account Managers to secure repayment.<br>• Work closely with customers to obtain necessary documentation for deductions and resolve related issues.<br>• Provide required backup documentation to logistics teams for deductions related to shipping and delivery.<br>• Collaborate with account managers and finance teams on trade spend rates, promotions, and event setups to ensure proper alignment.
We are looking for an Accounts Receivable Analyst to join our team in Aurora, Ontario. In this role, you will oversee financial transactions related to billing, collections, and account reconciliation while maintaining accuracy and efficiency. The ideal candidate will have strong analytical skills and a solid understanding of accounts receivable processes.<br><br>Responsibilities:<br>• Process invoices, ensuring accurate and timely billing to customers.<br>• Manage cash applications, including recording payments and reconciling accounts.<br>• Monitor accounts receivable balances and follow up on overdue payments.<br>• Conduct account reconciliations to maintain accurate financial records.<br>• Collaborate with internal teams to resolve discrepancies related to billing or payments.<br>• Prepare reports detailing accounts receivable activity and aging analysis.<br>• Support commercial collections efforts by communicating with clients to resolve outstanding balances.<br>• Utilize SAP and Microsoft Excel to manage and analyze financial data.<br>• Identify opportunities to streamline accounts receivable processes for increased efficiency.
<p>Our client is seeking an experienced <strong>Ceridian Dayforce Implementation Consultant</strong> to support ongoing system enhancements, troubleshoot existing issues, and lead process improvement initiatives across the payroll/HRIS environment. The ideal consultant will have a strong technical understanding of Dayforce modules and hands‑on experience identifying system gaps, streamlining workflows, and implementing effective solutions.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Review the current Ceridian Dayforce configuration to identify system gaps, inefficiencies, and areas for improvement.</li><li>Troubleshoot Dayforce issues related to configuration, integrations, workflows, calculations, and reporting.</li><li>Lead system fixes, enhancements, and optimization activities to improve Dayforce functionality and user experience.</li><li>Collaborate closely with Payroll, HR, and IT teams to understand business requirements and translate them into scalable Dayforce solutions.</li><li>Assess current end‑to‑end processes (time & attendance, payroll, benefits, scheduling, HR) and recommend process improvements.</li><li>Support testing, validation, and documentation for configuration changes or new system updates.</li><li>Provide guidance, best practices, and knowledge transfer to internal teams to strengthen long‑term system ownership.</li><li>Ensure system changes align with compliance requirements and organizational policies.</li></ul><p><br></p>
