<p>We are looking for an Office Services Manager to oversee and manage essential office operations within a detail-oriented services environment. This is a 6-month contract position based in Toronto, Ontario (working fully on site), where you will ensure smooth day-to-day site operations, maintain compliance, and foster a positive workplace experience. The role demands strong leadership and organizational skills to manage a variety of office services and collaborate effectively with stakeholders.</p><p><br></p><p>Responsibilities:</p><ul><li>Serve as the primary point of contact for local site leaders, employees, and leads for all operational concerns</li><li>Oversee site operations, including reception, security, emergency response planning, environmental health and safety, food services, supplies, asset and record management, recycling, transportation, and satisfaction surveys</li><li>Collaborate with leadership to foster a positive employee experience, address site needs, and act on survey and feedback input</li><li>Lead and implement site-level initiatives and best practices, partnering with the Regional Lead on planning and execution</li><li>Manage and forecast site operational budgets and costs in partnership with finance teams; identify opportunities for cost savings and service enhancements</li><li>Supervise contract administration, risk management, insurance, vendor relationships, and ensure legal compliance</li><li>Coordinate occupancy planning, seating assignments, office moves, facility projects, and property management services</li><li>Support onboarding, orientation, and recruitment efforts as well as IT coordination for new hires and site events</li><li>Organize and manage community relations and citizenship initiatives (e.g., employee events, charitable activities)</li></ul>
<p>We’re hiring an experienced Customer Service Manager to lead a team in a fast-paced B2B distribution environment. This role oversees daily service operations, system improvements (EDI, ERP, CRM), and drives efficiency across order management and customer communication.</p><p><strong>Responsibilities:</strong></p><ul><li>Lead, coach, and support a team of Customer Service Representatives/ Order Desk </li><li>Oversee pricing checks, stock inquiries, order expediting, and issue resolution</li><li>Ensure high-quality service in a high-volume order environment</li><li>Improve EDI processes and enhance ERP workflows (Epicor Prophet 21 is an asset)</li><li>Strengthen CRM usage and partner with IT on system improvements</li><li>Collaborate with Operations, Sales, Purchasing, and IT on continuous improvement initiatives</li></ul><p><br></p><p><br></p>
<p>We are looking for a detail-oriented Front Desk Coordinator to join a team in Thornhill, Ontario. This is a contract position that requires an individual with strong organizational skills, exceptional customer service abilities, and a proactive approach to facilities management. The ideal candidate will demonstrate business maturity and commitment while ensuring smooth day-to-day operations onsite.</p><p><br></p><p>Responsibilities:</p><p>• Conduct daily facility inspections, including checking conference rooms, adjusting furniture, cleaning tables, and ensuring floors and ceilings are in order.</p><p>• Maintain cleanliness and organization by unloading dishwashers, restocking supplies, and managing tasks that require lifting up to 25 lbs.</p><p>• Utilize facilities management systems, such as RealSuite and Soneil, to track and manage operations effectively.</p><p>• Set up and clean conference rooms, ensuring chairs are arranged neatly, tables are wiped, and whiteboards are clear.</p><p>• Respond to inquiries and manage multi-line phone systems to support reception duties.</p><p>• Exhibit a high level of engagement while maintaining boundaries in a business setting.</p><p>• Coordinate administrative tasks, including file organization, data entry, and scheduling.</p><p>• Ensure proper stock levels and inventory management for office supplies.</p><p>• Collaborate with team members to maintain a streamlined and efficient workspace.</p><p>• Uphold the integrity of the reception area, ensuring it remains welcoming and organized.</p>
