<p>We are looking for an experienced IT Director to oversee and guide the strategic development of our organization's core technology infrastructure. This role requires a visionary leader capable of ensuring the reliability, scalability, and security of systems spanning data centres, cloud platforms, networks, and enterprise applications. The successful candidate will play a vital role in aligning technological strategies with organizational goals while fostering collaboration across teams and maintaining vendor relationships.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Strategic Leadership:</strong> Provide direction for the IT Infrastructure and ISO teams, collaborating with senior leadership to design and implement infrastructure strategies that drive business growth, operational excellence, and digital transformation.</li><li><strong>Team Development:</strong> Lead, mentor, and support IT Infrastructure personnel, including network engineers, system administrators, service desk staff, and cybersecurity specialists.</li><li><strong>Systems Management:</strong> Ensure the reliability, availability, and optimal performance of all IT systems, including servers, storage solutions, and cloud environments.</li><li><strong>Project Execution:</strong> Manage infrastructure projects from initiation through completion, overseeing budgets, timelines, and resource allocation.</li><li><strong>Vendor Management:</strong> Build and maintain strong relationships with external service providers, technology vendors, and consultants.</li><li><strong>Cybersecurity & Compliance:</strong> Enforce comprehensive security protocols and ensure adherence to relevant industry standards and regulatory requirements.</li><li><strong>Business Continuity:</strong> Develop and maintain disaster recovery and business continuity plans to safeguard operations against system outages or cyber threats.</li><li><strong>Technical Expertise:</strong> Demonstrate a deep understanding of information systems, network and system architectures, ERP platforms, and system integrations (including APIs).</li><li><strong>Needs Analysis & Procurement:</strong> Evaluate departmental requirements and business documentation to identify technology needs and procure cost-effective hardware and software solutions.</li><li><strong>Financial Oversight:</strong> Manage operating and capital expenditures related to infrastructure planning, design, and execution—including staffing, technologies, and partnerships.</li><li><strong>Site Support:</strong> Travel to Bill Gosling Outsourcing locations to support infrastructure build-outs and assist with client or vendor audits.</li><li><strong>Process Improvement:</strong> Develop and implement strategies to enhance productivity and streamline processes to meet or exceed company performance targets.</li><li><strong>Performance Management:</strong> Guide and evaluate team members to foster growth and talent development.</li><li><strong>Culture & Engagement:</strong> Promote company core values and initiatives to inspire and engage employees.</li><li><strong>Additional Duties:</strong> Perform other responsibilities as assigned.</li></ul><p><br></p>
We are looking for a dedicated Plant Support Analyst to join our team on a contract basis in Oakville, Ontario. In this role, you will provide first and second-level technical support for hardware and software issues, ensuring smooth operations within a manufacturing environment. This position requires a proactive individual who can manage help desk tasks, deploy systems, and maintain accurate documentation while delivering exceptional service to internal clients.<br><br>Responsibilities:<br>• Provide first and second-level support for hardware and software issues escalated from the Service Desk, ensuring timely resolution of technical problems.<br>• Document all support activities and resolutions in ServiceNow to maintain accurate and detailed records.<br>• Deploy hardware and software based on individual requests and project requirements, ensuring seamless integration into the work environment.<br>• Complete assigned tasks in project management systems to support internal client services and interdepartmental projects.<br>• Build and configure new PC images, ensuring systems are tailored to operational needs.<br>• Manage inventory stock levels, including shipping, receiving, and tracking computer devices.<br>• Create and update desktop and notebook images using imaging tools to meet deployment standards.<br>• Maintain accurate tracking of equipment in Active Directory, ensuring proper inventory management.<br>• Collaborate with team members to troubleshoot and resolve complex technical issues.<br>• Perform other duties as required to support the overall IT and operational needs of the organization.
<p>Robert Half has an exciting 3-month contract opportunity with a National Client for an experienced Bilingual Change Management Consultant to lead and manage the success of complex change initiatives. This individual will influence and enable others to succeed, serving as a coach, guide, and mentor to leaders and employees during times of transition. The ideal candidate will bring expertise in organizational process change practices, exceptional communication skills in both English and French, and a strategic mindset to drive sustainable adoption, utilization, and benefits realization. This is a fully remote opportunity with the possibility to extend. </p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Provide tailored support and coaching to front-line managers and supervisors to help their teams navigate transitions effectively.</li><li>Partner with business leaders to ensure accountability, ownership, and sponsorship of change initiatives.</li><li>Design and execute end-to-end change management strategies for large-scale or multi-year transformation initiatives, ensuring alignment with organizational goals.</li><li>Develop targeted and actionable plans for Stakeholder and impact analyses, communication and training strategies, risk mitigation and readiness evaluations and seamlessly integrate the change management strategy into project plans to address impacts on processes, systems, and team members.</li><li>Oversee measurement systems to track adoption, utilization, and benefits realization for organizational changes.</li><li>Develop and implement reinforcement mechanisms to sustain change, celebrate success, and drive cultural integration.</li><li>Evaluate risks and challenges, implementing effective mitigation strategies to ensure project success.</li><li>Bring up-to-date knowledge of leading-edge change management techniques and methodologies to enrich deliverables.</li></ul>
<p>We are looking for an experienced Financial Analyst to join our team on a contract basis in Toronto, Ontario. In this role, you will support the sales department by managing financial processes, analyzing data, and ensuring the accuracy of billing and accounts receivable. This is a dynamic position that requires attention to detail and strong analytical skills.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>Financial Planning and Analysis: </p><p>· Analyzing results, interpreting data, monitoring variances, identifying trends, making comparative analyses, and recommending actions</p><p>· Create financial models and reports for organizational decision support</p><p>· Assist with annual and quarterly actual, budgeting and forecasting processes and reporting</p><p> </p><p>Contract Management and Billing:</p><p>· Overseeing the billing cycle for all new and re-occurring revenue streams</p><p>· Review sponsorship and other revenue generating contracts/agreements and establish appropriate billing and revenue recognition in line with contractual terms</p><p>· Prepare manual invoices (when needed) for all revenue streams, checking data and supporting approvals, resolving discrepancies, and data entry</p><p>· In collaboration with other departments maintain up to date contract management system to track and report on actual, forecasted and budgeted revenues</p><p>· Prepare monthly commission reporting for sales team</p><p>· Successfully interact directly and independently with a variety of internal and external stakeholders on all aspects of contract management and billing</p><p> </p><p>Accounts Receivable and Collections: </p><p>· Responsible for monitoring receipt of payments and application through Microsoft B365</p><p>· Responsible for ensuring regular tracking of account aging and follow up activities to support timely collections</p><p>· Reconcile accounts, verify and balance data, and complete month-end and year-end entries and adjustments</p><p>· Provide reports/statements to third parties as required to manage accounts</p><p>· Correspondence with members, sponsors, other third parties and employees as needed in a professional and collaborative manner to resolve any billing or payment issues</p><p> </p><p>General ledger and accounting close:</p><p>· Responsible for completion of the month-end, quarter-end and year-end accounting close process for all revenue streams, accounts receivable, miscellaneous assets and other requirements as needed </p>
<p>Our client is looking for a skilled Cloud Engineer to join their growing team in Toronto, Ontario. Your expertise in Azure cloud services, IT infrastructure, and security management will play a vital role in ensuring the reliability and security of the organization's systems. You will be responsible for designing, implementing, and maintaining secure cloud infrastructure, ensuring compliance with industry standards, and supporting cloud-based applications and services.</p><p><strong>Key Responsibilities:</strong></p><p>· Design, deploy, and manage Azure cloud infrastructure with a focus on security, scalability, and performance.</p><p>· Implement and maintain security controls, policies, and procedures across cloud environments.</p><p>· Monitor and respond to security incidents and vulnerabilities in Azure environments.</p><p>· Collaborate with DevOps, IT, and Security teams to integrate security into CI/CD pipelines.</p><p>· Ensure compliance with regulatory requirements (e.g., ISO 27001, SOC 2, GDPR).</p><p>· Manage identity and access using Azure Active Directory, RBAC, and Conditional Access.</p><p>· Automate cloud operations using PowerShell, Azure CLI, and ARM/Bicep templates.</p><p>· Perform regular security assessments, audits, and penetration testing.</p><p>· Stay up to date with the latest Azure features, security threats, and best practices.</p>
We are looking for a detail-oriented Front Desk Coordinator to join our team in Thornhill, Ontario. This is a contract position requiring five days of on-site work per week. The successful candidate will play a key role in ensuring the smooth operation of the facility, maintaining a welcoming environment, and supporting administrative functions.<br><br>Responsibilities:<br>• Perform daily inspections of the facility, ensuring conference rooms are tidy, chairs are arranged, tables are clean, and whiteboards are clear.<br>• Manage kitchen duties, including unloading dishwashers, restocking supplies, and lifting items up to 25 pounds.<br>• Utilize facilities management systems such as RealSuite and Soneil to track and coordinate tasks effectively.<br>• Provide front desk reception services, including answering multi-line phone systems and assisting visitors in a courteous manner.<br>• Organize and maintain files and records to ensure easy access and retrieval.<br>• Coordinate conference room setups and cleanups, ensuring all equipment and arrangements meet organizational standards.<br>• Maintain professionalism by ensuring interactions are appropriate and the reception area remains focused and productive.<br>• Collaborate with team members to address facility needs and ensure seamless daily operations.<br>• Uphold workplace cleanliness and safety standards across all areas of the facility.
We are looking for a dedicated Front Desk Coordinator to join our team in Toronto, Ontario. In this role, you will act as a key point of contact for clients, ensuring exceptional service delivery through collaboration with internal departments. As part of the Mid-Office Service Team, you will support independent Portfolio Managers and Introducing Brokers by managing daily operations and resolving client issues. This is a hybrid long-term contract position requiring at least three days per week on-site, with newer team members expected to work in the office more frequently.<br><br>Responsibilities:<br>• Build and nurture strong client relationships by coordinating efforts with internal teams and departments.<br>• Maintain a high standard of customer service by keeping clients informed about new products, services, and developments relevant to their business.<br>• Resolve client issues promptly and thoroughly, while recommending improvements to enhance overall service delivery.<br>• Review and approve administrative tasks such as bank transfers, de-registrations, foreign exchanges, and internal account transfers on a daily basis.<br>• Serve as a liaison between clients and operational teams to ensure timely and proactive task completion.<br>• Coordinate and document regular client meetings to address service and operational concerns, following up to ensure resolution.<br>• Provide guidance to clients on company policies, procedures, and available training that impact their business operations.<br>• Offer process improvement recommendations to strengthen client relationships and streamline operations.<br>• Represent the company professionally during client meetings and business events.
<p>We are seeking an experienced Director to lead the design and management of employee benefits systems in Toronto, Ontario. In this role, you will oversee how systems like Workday and Oracle are set up for benefits enrollment, eligibility, and vendor integration. You will work closely with various teams to ensure compliance, solve system issues, and create solutions that improve the employee experience.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop and implement strategies to configure benefits systems in line with company goals and regulations.</li><li>Manage system setup for benefits enrollment, eligibility, rates, and vendor connections.</li><li>Serve as an expert in HR systems like Workday and Oracle.</li><li>Work with HR, IT, payroll, and external stakeholders to build efficient and scalable solutions.</li><li>Troubleshoot and resolve complex system issues for smooth operations.</li><li>Ensure all benefits systems comply with legal and company policies.</li><li>Lead and mentor a team, encouraging innovation and continuous improvement.</li><li>Oversee projects for system upgrades, implementations, and integrations.</li><li>Offer suggestions to improve employee experiences using technology.</li><li>Stay informed about industry trends and new technologies to enhance operations.</li></ul><p><br></p>
<p>Contract Administrator – Hybrid Opportunity</p><p>Our client is a highly specialized software company with over 25 years of experience delivering innovative solutions to protect mission-critical systems. Their expertise serves pivotal industries such as banking, healthcare, and telecommunications.</p><p>We are seeking a results-driven, detail-focused Contract Administrator to join their dynamic and expanding team. This role will center on contract administration, licensing, client renewals, and ensuring smooth operational workflows.</p><p>As the Contract Administrator, you’ll work cross-functionally with leadership, clients, and technical teams to streamline processes, maintain compliance, and support business objectives.</p><p>Key Responsibilities:</p><ul><li>Oversee customer contracts, licensing agreements, and renewals, ensuring compliance across all documentation.</li><li>Act as the primary point of contact for legal, procurement, and vendor communications.</li><li>Partner with the sales team to prepare quotes, track contract lifecycles, and guarantee timely renewals.</li><li>Collaborate with senior leadership to refine and enhance operational workflows and business processes.</li><li>Maintain accurate records of client accounts, software usage, and support entitlements.</li><li>Support financial operations including invoicing, vendor payments, and budget oversight.</li><li>Coordinate with external partners, distributors, and international clients as operational needs require.</li></ul><p><br></p>
<p><strong>Job Description: Senior Finance and Expense Analyst</strong></p><p><strong>Overview:</strong></p><p> Our insurance client is seeking a detail-oriented professional to support financial analysis, resource planning, and expense optimization for one of their lines of business. This role involves preparing headcount and expense reports, partnering with senior leaders during budgeting cycles, and driving process improvement initiatives.</p><p><strong> </strong></p><p><strong>Responsibilities:</strong></p><ul><li>Prepare and analyze headcount, staff costs, and expense-related reports (MBR, QBR) to support resource planning and operational budgeting.</li><li>Collaborate with cost center leaders and finance during budget/forecast cycles to ensure accurate financial reporting and alignment with organizational goals.</li><li>Provide insights to senior leaders that drive expense optimization and operational efficiencies while ensuring financial data reflects current business practices.</li><li>Lead or assist with ad hoc projects, process improvements, and reporting initiatives as needed to enhance business performance.</li></ul><p><br></p>
We are looking for a detail-oriented and friendly Receptionist to join our team in Toronto, Ontario. As the first point of contact for visitors and clients, you will play a vital role in creating a welcoming and organized environment. This position is ideal for someone with strong customer service skills and a passion for maintaining efficient office operations in a fast-paced setting.<br><br>Responsibilities:<br>• Greet and assist visitors, clients, and employees with courtesy and efficiency.<br>• Maintain accurate visitor records, ensuring all guests sign in upon arrival.<br>• Perform general administrative tasks, including data entry, filing, and managing office supplies.<br>• Address client and visitor inquiries, providing exceptional customer service at all times.<br>• Handle incoming and outgoing mail, including sorting, distributing, and preparing shipments.<br>• Support the marketing team with seasonal mail-outs and other assigned tasks.<br>• Keep the reception area and lobby clean, organized, and welcoming.<br>• Monitor and restock office amenities such as coffee machines and snack bars, placing replenishment orders as needed.<br>• Manage multi-line phone systems, directing calls and taking messages efficiently.<br>• Complete additional responsibilities as assigned by management.
