2 results for Communications Manager in Vancouver, BC

Marketing Manager

North Vancouver, BC
onsite
Contract / Temporary
40 - 50 CAD / Hourly
About the OpportunityOur client, a fast-growing organization in the advanced manufacturing and robotics space, is looking to bring on a Marketing Project Manager for a 6-month contract. Based in Burnaby, this hybrid role requires 3 days onsite and 2 days working from home. This is an exciting opportunity to join a highly innovative, global-facing environment supporting marketing initiatives tied to cutting-edge technology products. Position OverviewThe Marketing Project Manager will play a key role in planning and executing marketing initiatives, with a strong focus on event and tradeshow management. This role will partner cross-functionally with internal teams and external vendors to drive brand presence, support product marketing efforts, and ensure seamless project execution. Key Responsibilities<ul><li>Lead end to end planning and execution of trade shows and in-person events</li><li>Manage booth design, production, and vendor relationships</li><li>Coordinate event logistics including booth setup, marketing collateral, and promotional materials</li><li>Develop event strategies, project plans, and vendor statements of work</li><li>Facilitate kick-off meetings with internal stakeholders and external vendors</li><li>Manage event budgets and provide detailed post-event reporting and analysis</li><li>Maintain and organize CRM database of prospects and clients</li><li>Collaborate with product managers and designers to develop marketing materials</li><li>Ensure consistency across all branded collateral and communication channels</li><li>Oversee and maintain digital asset libraries</li><li>Build and manage relationships with external vendors and partners</li></ul>
2026-05-22T00:00:00Z

Customer Service Manager

Abbotsford, BC
onsite
Permanent
70000 - 80000 CAD / Yearly
About the Opportunity We are partnering with a well-established and growing organization in the Fraser Valley to hire a Customer Service Manager. This is a key leadership role responsible for overseeing customer service operations, enhancing the customer experience, and driving continuous improvement across processes and team performance. This opportunity is ideal for a hands-on leader who enjoys building strong teams, improving workflows, and collaborating cross-functionally in a fast-paced, operationally driven environment. The Role The Customer Service Manager will lead the customer service function, ensuring a high standard of service delivery while supporting business objectives. You will be responsible for managing a team, optimizing processes, and acting as a key liaison between customers and internal departments. Key Responsibilities • Lead, coach, and develop a team of customer service professionals, including direct oversight of a Customer Service Supervisor• Implement strategies to improve customer satisfaction, retention, and service quality• Manage escalated customer issues, ensuring timely and professional resolution• Monitor team performance, establish KPIs, and provide ongoing feedback and development• Analyze customer service data to identify trends, gaps, and opportunities for improvement• Collaborate closely with sales, operations, production, shipping, and quality teams to ensure a seamless customer experience• Drive process improvements, workflow efficiencies, and service consistency• Maintain strong communication across departments to align service delivery with business needs
2026-05-06T00:00:00Z