<p>We are looking for a motivated and detail-focused Customer Service Representative to join our team on a contract basis in North Vancouver, West Vancouver, and Downtown Vancouver, British Columbia. This position involves engaging directly with tenants in residential building lobbies to support the rollout of a new internet program. You will play a key role in providing excellent customer service and ensuring smooth program implementation. This position has a schedule from Tuesday to Saturday.</p><p><br></p><p>Responsibilities:</p><p>• Welcome tenants in the lobby and provide clear information about the new internet program.</p><p>• Assist tenants with the sign-up process, addressing any questions or concerns they may have.</p><p>• Register tenants accurately and maintain organized records of all interactions.</p><p>• Coordinate with the building manager to manage daily tasks and resolve tenant issues.</p><p>• Deliver printed notices directly to tenant doors to ensure effective communication.</p><p>• Maintain a positive and attentive demeanor while representing the company.</p><p>• Ensure all data entry tasks are completed with precision and efficiency.</p><p>• Participate in training to gain a thorough understanding of program procedures and engagement strategies.</p><p><br></p>
<p>Our client, A private investment group with a portfolio of high-growth companies is seeking a proactive and reliable Office/Admin Manager to oversee day-to-day office operations across their Vancouver office. This role is ideal for someone who takes pride in running a seamless, professional environment, enjoys variety, and is eager to grow into broader operational and executive support responsibilities.</p><p><br></p><p>The company operates in a fast-paced, entrepreneurial, and hands-on environment—everyone contributes. The right person will be practical, resourceful, and comfortable wearing many hats.</p><p><br></p><p><strong>Office Operations</strong></p><ul><li>Maintain the cleanliness and organization of office and meeting spaces.</li><li>Manage kitchen and coffee area upkeep, supplies, and vendor coordination.</li><li>Oversee printing, stationery, and general office supply inventory.</li><li>Handle incoming mail, packages, and deliveries.</li><li>Coordinate with building management, cleaners, and vendors as needed.</li></ul><p><strong>Administration & Support</strong></p><ul><li>Support onboarding for new team members (IT setup, access cards, orientation).</li><li>Liaise with IT vendors to ensure smooth tech operations.</li><li>Track and process office and IT-related invoices and payments.</li><li>Organize internal events, office lunches, and celebrations.</li><li>Provide light executive or personal support to leadership as required.</li></ul><p><strong>Facilities & Maintenance</strong></p><ul><li>Ensure office equipment and furniture are functional and well-maintained.</li><li>Monitor and coordinate repairs or replacements as necessary.</li></ul><p><br></p><p><br></p>
We are looking for a Facility Site Advisor to join our team on a contract basis in Vancouver, British Columbia. In this role, you will oversee the day-to-day management of facilities, ensuring smooth operations and timely resolution of issues. This position requires strong organizational skills and a commitment to delivering exceptional service.<br><br>Responsibilities:<br>• Oversee daily facility operations and address client inquiries promptly.<br>• Monitor building systems and coordinate necessary maintenance and safety procedures.<br>• Collaborate with contractors to arrange repairs and manage equipment servicing.<br>• Respond to facility-related concerns and implement corrective actions as needed.<br>• Conduct regular site inspections to ensure compliance and operational efficiency.<br>• Create, assign, and track work orders for engineering staff, subcontractors, and vendors.<br>• Manage vendor performance and ensure adherence to agreed service levels.<br>• Verify invoices, process payments, and monitor budget accuracy.<br>• Facilitate communication among clients, landlords, and vendors to provide updates and resolve issues.<br>• Train new team members on processes and procedures, including vendor workflows.
