We are looking for a detail-oriented and proactive Office Manager to join our team in Toronto, Ontario. In this long-term contract role, you will oversee daily office operations, coordinate administrative tasks, and ensure the smooth functioning of office workflows. This position offers an exciting opportunity to contribute to the success of an organization within the electronics industry.<br><br>Responsibilities:<br>• Manage day-to-day office operations, ensuring all administrative tasks are completed efficiently.<br>• Oversee financial operations, including accounts payable and accounts receivable, using accounting software systems.<br>• Use CRM tools to maintain and update client records, ensuring accurate data management.<br>• Handle inbound calls professionally, addressing inquiries and directing calls appropriately.<br>• Coordinate employee payroll and benefits processes using ADP financial services.<br>• Implement and monitor expense tracking systems such as Concur to ensure budget compliance.<br>• Provide support for dental software systems like Dentrix, ensuring seamless integration within office functions.<br>• Maintain accurate and organized records of financial transactions and office documentation.<br>• Collaborate with team members to streamline workflows and improve operational efficiency.<br>• Ensure compliance with industry standards and office policies.
We are looking for a dedicated Trust Accountant to join our team in Markham, Ontario. In this long-term contract position, you will play a key role in managing and maintaining trust fund accounting operations within the health insurance industry. This opportunity is ideal for individuals with strong accounting expertise and a collaborative approach to problem-solving.<br><br>Responsibilities:<br>• Maintain general ledger transactions and prepare journal entries with accuracy and timeliness.<br>• Reconcile balance sheet and income statement accounts to ensure financial integrity.<br>• Prepare comprehensive monthly, quarterly, and annual financial statements.<br>• Manage government remittances and ensure compliance with regulatory requirements.<br>• Monitor cash flow activities and facilitate bank transfers for surplus funds.<br>• Reconcile investment accounts and coordinate transfers between custodians, investment managers, and client bank accounts.<br>• Compile and deliver detailed cash flow, investment, and other reports tailored to client needs.<br>• Organize working papers and provide support during annual audits.<br>• Respond to client inquiries and provide solutions to accounting-related issues.<br>• Oversee daily accounting operations to meet client expectations.
We are looking for a dedicated and detail-oriented Front Desk Coordinator to join our team on a long-term contract basis in Toronto, Ontario. This hybrid role requires a minimum of three days per week in the office, with new team members expected to spend additional time on-site. Reporting to the Manager, this position plays a crucial role in supporting Portfolio Managers and Introducing Brokers by ensuring exceptional service delivery and fostering strong client relationships.<br><br>Responsibilities:<br>• Develop and nurture strong client relationships by coordinating efforts across internal departments and divisions.<br>• Maintain high standards of customer service by keeping clients informed about new products, services, and developments relevant to their business needs.<br>• Promptly resolve client issues while identifying opportunities to enhance policies and procedures for improved service delivery.<br>• Review and approve daily administrative tasks, including bank transfers, foreign exchanges, de-registrations, and internal account transfers.<br>• Act as a liaison between clients and operational teams to ensure tasks are completed efficiently and proactively.<br>• Organize and document regular client meetings, addressing service and operational concerns while following up to ensure resolution.<br>• Provide clients with training and guidance on company policies and procedures that impact their business operations.<br>• Offer recommendations for process improvements to strengthen client relationships and enhance overall service quality.<br>• Represent the company professionally at client meetings and business functions.
We are looking for a highly organized and detail-oriented Transition Coordinator to join our team in Toronto, Ontario. In this role, you will oversee complex transfer requests and ensure seamless transitions for elite clients, including Portfolio Managers and Introducing Brokers. As part of a collaborative team, you will play a key role in enhancing client experiences and driving process improvements. This is a long-term contract position offering a dynamic and engaging work environment.<br><br>Responsibilities:<br>• Investigate and process complex asset transfer requests with precision and attention to detail.<br>• Manage transition mailboxes and ensure transfers are initiated or reviewed within established service level agreements.<br>• Communicate with clients regarding incomplete transfer submissions and provide clear explanations for any rejections.<br>• Re-submit rejected transfer requests in compliance with requirements to ensure successful processing.<br>• Handle cash and securities journal entries efficiently and accurately.<br>• Collaborate with clients to resolve outstanding issues related to account transitions and provide excellent support.<br>• Identify trends in transfer initiation, asset rejections, and other processes to recommend improvements.<br>• Draft and update user guides and training materials to support process clarity and employee development.<br>• Generate both scheduled and ad-hoc reports for internal and external stakeholders.<br>• Participate in high-volume periods requiring overtime and maintain high performance under pressure.
