We are looking for an experienced Dynamics Consultant to join our team in Vaughan, Ontario. In this long-term contract position, you will play a key role in optimizing ERP and CRM systems to address business challenges and streamline operations. This opportunity is ideal for professionals with a strong background in enterprise systems and a passion for delivering actionable solutions that drive organizational success.<br><br>Responsibilities:<br>• Analyze system performance and user requests to identify trends and areas for improvement.<br>• Highlight critical issues to leadership and provide actionable recommendations.<br>• Facilitate and lead regular triage meetings to address system challenges.<br>• Translate complex business requirements into practical solutions for ERP and CRM systems.<br>• Deliver Level 3 support and contribute to service delivery management activities.<br>• Collaborate with global business units to stabilize and enhance post-implementation operations.<br>• Track and manage enhancement requests, including details such as origin, nature, and deadlines.<br>• Prepare and present updates on system performance, risks, and progress to senior leadership.<br>• Partner with stakeholders to ensure system improvements align with business goals.<br>• Provide expert insights to address gaps in system design and operational processes.
