<p>We are looking for an experienced Program Manager to join our client in Mississauga, Ontario, on a long-term contract basis (12 month with a potential for extension). In this role, you will play a pivotal part in driving digital transformation by overseeing the execution of cross-functional initiatives and ensuring alignment between technology, product, and business teams. Your ability to streamline processes, foster collaboration, and deliver measurable outcomes will be key to your success in this position.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with Product Owners to translate roadmaps into actionable plans and ensure operational readiness.</p><p>• Identify and resolve bottlenecks in product delivery to improve efficiency and adoption.</p><p>• Manage the day-to-day execution of technology and product initiatives, including governance, reporting, and communication.</p><p>• Develop detailed project plans, track milestones, and address risks to maintain accountability and progress.</p><p>• Facilitate cross-functional sessions and retrospectives to ensure clarity and alignment.</p><p>• Create and implement change readiness plans to support the adoption of new systems and processes.</p><p>• Track and analyze adoption metrics, adjusting strategies to maximize outcomes.</p><p>• Design and deliver targeted communications, training materials, and engagement plans to drive successful implementation</p>
We are looking for a highly experienced Project Manager to lead and oversee the successful delivery of complex IT projects. This long-term contract position is based in Toronto, Ontario, and requires a dynamic individual with a proven track record in project management. The ideal candidate will possess strong leadership skills, technical expertise, and the ability to manage multiple stakeholders in a hybrid work environment.<br><br>Responsibilities:<br>• Oversee the full lifecycle of projects, ensuring timely and successful delivery of objectives.<br>• Define project scope, key stakeholders, timelines, resource needs, and deliverables.<br>• Implement standardized templates and communication processes to ensure clarity and consistency across projects.<br>• Establish a project management office (PMO) with clearly defined roles and responsibilities for all team members.<br>• Collaborate with subject matter experts to gather input and drive project success.<br>• Monitor project progress and outcomes, making adjustments to plans or timelines as necessary to meet goals.<br>• Track and manage project budgets, addressing potential overruns and securing additional funding when needed.<br>• Prepare and present project-related KPIs and reports to local management and centralized IT teams.<br>• Facilitate meetings and discussions to support the planning and execution of local IT initiatives.<br>• Ensure adherence to Agile and Waterfall methodologies, leveraging tools like Jira and Project to optimize project outcomes.
We are looking for a dedicated Front Desk Coordinator to join our team in Toronto, Ontario. In this role, you will act as a key point of contact for clients, ensuring exceptional service delivery through collaboration with internal departments. As part of the Mid-Office Service Team, you will support independent Portfolio Managers and Introducing Brokers by managing daily operations and resolving client issues. This is a hybrid long-term contract position requiring at least three days per week on-site, with newer team members expected to work in the office more frequently.<br><br>Responsibilities:<br>• Build and nurture strong client relationships by coordinating efforts with internal teams and departments.<br>• Maintain a high standard of customer service by keeping clients informed about new products, services, and developments relevant to their business.<br>• Resolve client issues promptly and thoroughly, while recommending improvements to enhance overall service delivery.<br>• Review and approve administrative tasks such as bank transfers, de-registrations, foreign exchanges, and internal account transfers on a daily basis.<br>• Serve as a liaison between clients and operational teams to ensure timely and proactive task completion.<br>• Coordinate and document regular client meetings to address service and operational concerns, following up to ensure resolution.<br>• Provide guidance to clients on company policies, procedures, and available training that impact their business operations.<br>• Offer process improvement recommendations to strengthen client relationships and streamline operations.<br>• Represent the company professionally during client meetings and business events.
We are looking for a skilled Delivery Lead with expertise in Data and AI to join our team in Mississauga, Ontario. In this long-term contract role, you will oversee the successful execution of multiple projects, ensuring they align with business goals and provide measurable outcomes. This position involves a hybrid work model, requiring three days per week on-site.<br><br>Responsibilities:<br>• Lead and manage multiple data and AI-focused projects, ensuring alignment with organizational objectives and timelines.<br>• Collaborate with cross-functional teams to gather requirements, define project scopes, and ensure seamless delivery.<br>• Maintain a balanced schedule of stakeholder meetings, documentation, and focused project work.<br>• Oversee bi-weekly project reporting cycles, providing clear updates on progress, risks, and outcomes.<br>• Utilize tools such as Smartsheets and Microsoft applications to track project milestones and deliverables.<br>• Ensure the integration of data transformation pipelines and AI solutions to drive business value, including cost savings and revenue growth.<br>• Act as the primary point of accountability for project success, rather than serving as an intermediary.<br>• Provide detailed documentation and reporting to stakeholders, ensuring transparency and alignment.<br>• Support technical teams by offering insights into data engineering tools like Snowflake and Power BI when required.<br>• Foster a collaborative environment that promotes innovation and continuous improvement.
We are looking for a Senior Project Manager to lead and oversee large-scale IT analytics projects within the wholesale distribution industry. This role involves managing cross-functional teams, ensuring successful project delivery, and fostering collaboration with internal and external stakeholders. Based in Georgetown, Ontario, this is a long-term contract position offering an opportunity to work on innovative analytics solutions within a dynamic environment.<br><br>Responsibilities:<br>• Manage the end-to-end lifecycle of large-scale IT analytics projects, ensuring timely and successful delivery.<br>• Oversee the implementation of data lakes, data integration, and analytics solutions within Microsoft and related ecosystems.<br>• Lead fit-gap analysis for global reporting requirements and define functional specifications for new reporting solutions.<br>• Collaborate with cross-functional teams across various geographical locations to align project objectives and deliverables.<br>• Conduct project "gate" meetings to assess readiness for transitioning to subsequent phases.<br>• Coordinate with internal and external stakeholders, including third-party vendors, to ensure seamless project execution.<br>• Monitor project risks, resolve issues proactively, and ensure adherence to governance frameworks.<br>• Manage project budgets effectively, taking necessary steps to prevent overruns.<br>• Organize follow-up meetings to track progress and address ongoing challenges.<br>• Ensure all deliverables meet stakeholder expectations and obtain required sign-offs.
We are looking for a dynamic Cybersecurity Awareness Program Manager & Trainer to lead impactful initiatives that enhance security awareness across our organization. In this long-term contract role, you will design and implement engaging training programs, campaigns, and workshops to foster a culture of cybersecurity vigilance. Based in Hamilton, Ontario, this position offers an exciting opportunity to make a meaningful difference in a local government setting.<br><br>Responsibilities:<br>• Develop and implement comprehensive cybersecurity awareness campaigns tailored to diverse audiences within the organization.<br>• Plan and execute Cybersecurity Awareness Month activities, including themes, events, and training initiatives.<br>• Create a variety of engaging training materials, such as presentations, e-learning modules, videos, and infographics.<br>• Collaborate with IT, communications, and leadership teams to align security awareness programs with organizational objectives.<br>• Manage phishing simulation exercises and deliver workshops to enhance employee resilience against social engineering attacks.<br>• Monitor and report on the effectiveness of awareness initiatives using metrics, surveys, and feedback.<br>• Stay informed about emerging cybersecurity threats and trends to ensure training content remains relevant.<br>• Estimate and manage budgets, costs, and resources for planned awareness initiatives.
