<p>Robert Half is seeking a Leasing Administrator to support daily operations within our client’s leasing department. This role manages inquiries, books appointments, processes applications, prepares leasing documentation, and maintains accurate records while ensuring an efficient, compliant experience for prospects and new residents.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Scheduling & Coordination:</strong></p><p> Handle all leasing inquiries, provide suite info, pre-qualify prospects, and book tours and lease signings. Maintain a clear, accurate team calendar, confirm appointments, follow up on leads within 24 hours, and communicate updates across leasing and property management. Assist with leasing events and open houses.</p><p><strong>Applications & Lease Execution:</strong></p><p> Process rental applications for accuracy and compliance, collect required documents, and complete credit, employment, and reference checks. Prepare application files for approval, draft full lease packages, and coordinate timely lease signings. Ensure utilities forms, insurance, and move-in requirements are completed.</p><p><strong>Database & Records Management:</strong></p><p> Accurately maintain digital and hard-copy leasing files in SharePoint. Update trackers for leads, suite availability, rental rates, and application status. Produce weekly/monthly reports on KPIs and perform regular audits to ensure accuracy and compliance.</p><p><strong>Administrative & Cross-Department Support:</strong></p><p>Coordinate with MLS agents on assignments/sublets, monitor the leasing pipeline, and liaise with Property Management and Maintenance for move-ins and suite readiness. Ensure all documents meet standards, gather post-tour feedback, monitor competitive listings, support resident onboarding, assist with marketing initiatives, and provide general office support.</p>
We are looking for a Customer Service Representative to join our team on a contract basis in Markham, Ontario. This position is an excellent opportunity for an individual who thrives in a fast-paced environment and is passionate about delivering exceptional support. The role involves managing customer inquiries, maintaining accurate records, and ensuring that client needs are met efficiently and with attention to detail.<br><br>Responsibilities:<br>• Respond to incoming calls promptly and ensure all cases are accurately logged with detailed descriptions.<br>• Monitor procedural boards and send reminder emails to address cases at risk of failure.<br>• Review and manage unassigned cases within the support team, ensuring proper resolution.<br>• Check and manage the general mailbox regularly, logging calls and attaching relevant documents to cases.<br>• Prioritize cases from Atlantic time zones to ensure timely follow-ups before client closing hours.<br>• Utilize Salesforce to log cases and update records as calls are received.<br>• Collaborate with other departments to expedite resolutions and maintain customer satisfaction.<br>• Uphold a detail-oriented and service-focused image of the company when interacting with clients.<br>• Regularly review assigned tasks and ensure compliance with procedural standards.
We are looking for a dedicated and detail-oriented Front Desk Coordinator to join our team on a long-term contract basis in Toronto, Ontario. This hybrid role requires a minimum of three days per week in the office, with new team members expected to spend additional time on-site. Reporting to the Manager, this position plays a crucial role in supporting Portfolio Managers and Introducing Brokers by ensuring exceptional service delivery and fostering strong client relationships.<br><br>Responsibilities:<br>• Develop and nurture strong client relationships by coordinating efforts across internal departments and divisions.<br>• Maintain high standards of customer service by keeping clients informed about new products, services, and developments relevant to their business needs.<br>• Promptly resolve client issues while identifying opportunities to enhance policies and procedures for improved service delivery.<br>• Review and approve daily administrative tasks, including bank transfers, foreign exchanges, de-registrations, and internal account transfers.<br>• Act as a liaison between clients and operational teams to ensure tasks are completed efficiently and proactively.<br>• Organize and document regular client meetings, addressing service and operational concerns while following up to ensure resolution.<br>• Provide clients with training and guidance on company policies and procedures that impact their business operations.<br>• Offer recommendations for process improvements to strengthen client relationships and enhance overall service quality.<br>• Represent the company professionally at client meetings and business functions.
<p>Are you a visionary financial leader with a knack for multi-entity operations, technology integration, and process improvement? If so, we have an excellent opportunity as a <strong>Group Controller</strong> for a well-established and growing distribution organization. Our client prides itself on fostering a collaborative culture and values-driven growth backed by acquisitions.</p><p><br></p><p>Reporting to the CFO and leading a team of 7-10 staff, this is a unique opportunity to lead change within a company that supports career development and values innovation. We're looking for someone who thrives in a fast-paced yet supportive environment and who brings a combination of technical expertise, leadership acumen, and a collaborative spirit.</p><p><br></p><p><strong>What is in it for you?</strong></p><ul><li>Low Turnover with Tenured Teams: Be part of a stable environment where existing teams have deep industry knowledge and long-standing relationships.</li><li>Growth Through Acquisitions: Join a company that’s expanding operations strategically, creating opportunities for internal career advancement.</li><li>Career Development: Become a key player in an organization that prioritizes investing in employees' growth and upward mobility.</li><li>Technology-Driven: Lead the charge in automating financial reporting and implementing ERP/dashboards for smarter, faster decision-making.</li></ul><p><strong>Key Responsibilities:</strong></p><p><strong>Accounting and Financial Reporting (ASPE)</strong></p><ul><li>Oversee financial reporting across Canadian and US business units, ensuring timely, accurate, and insights-driven consolidation on a monthly, quarterly, trailing 12-month, and annual basis.</li><li>Conduct robust variance analyses and close month-end processes within 10 business days, including workbook updates and intercompany reconciliations.</li><li>Oversee inventory valuation considerations (e.g., tariffs, landed costs, purchase discounts) and performance metrics across numerous product lines.</li></ul><p><strong>Tax Compliance</strong></p><ul><li>Manage corporate tax reporting and timely compliance across Canada and the United States, including transfer pricing arrangements.</li><li>Collaborate with external tax advisors on complex filings for federal, state/provincial, and local requirements.</li></ul><p><strong>Strategic Financial Initiatives</strong></p><ul><li>Support M& A due diligence, post-acquisition integration, and financial modeling for strategic growth initiatives.</li><li>Forecast trends in working capital, backlogs, pricing margins, and customer/supplier behavior to optimize business decisions.</li><li>Drive cost reduction via operational synergies during integrations.</li></ul><p><strong>Technology Leadership</strong></p><ul><li>Spearhead ERP system implementations, creating real-time KPI dashboards for more efficient decision-making.</li><li>Leverage AI and automation tools (e.g., BI tools, Expensify) to streamline tasks while maintaining rigorous controls.</li></ul><p><strong>Management & Collaboration</strong></p><ul><li>Partner with cross-functional teams (sales, operations, IT) to align financial strategy with broader business objectives.</li><li>Simplify communication of financial insights for both technical and non-technical stakeholders.</li></ul><p><br></p><p><br></p><p><br></p><p><br></p>
