<p>Robert Half is partnering with a leading technology-driven organization to recruit an accomplished Cloud Engineer. This is an excellent opportunity to leverage your deep cloud expertise in a dynamic environment, working on next-generation infrastructure and automation initiatives.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Design, deploy, and manage cloud infrastructure across AWS and Azure platforms, ensuring scalability, security, and resilience.</li><li>Oversee data storage, networking, and cybersecurity within cloud ecosystems.</li><li>Implement and optimize containerized applications utilizing orchestration technologies like Kubernetes.</li><li>Establish and enforce robust security controls, maintain compliance with industry standards, and manage risk throughout the development lifecycle.</li><li>Manage and support database operations using AWS/Azure managed database services.</li><li>Build and maintain Infrastructure as Code (IaC) using tools such as Terraform and Ansible.</li><li>Develop, maintain, and enhance CI/CD pipelines with platforms including Jenkins and GitHub Actions.</li><li>Advance monitoring, alerting, and observability using enterprise tools such as Dynatrace, Splunk, and Datadog.</li><li>Automate manual processes with advanced scripting in Python and Bash.</li></ul>
We are looking for a dedicated and detail-oriented Front Desk Coordinator to join our team on a long-term contract basis in Toronto, Ontario. This hybrid role requires a minimum of three days per week in the office, with new team members expected to spend additional time on-site. Reporting to the Manager, this position plays a crucial role in supporting Portfolio Managers and Introducing Brokers by ensuring exceptional service delivery and fostering strong client relationships.<br><br>Responsibilities:<br>• Develop and nurture strong client relationships by coordinating efforts across internal departments and divisions.<br>• Maintain high standards of customer service by keeping clients informed about new products, services, and developments relevant to their business needs.<br>• Promptly resolve client issues while identifying opportunities to enhance policies and procedures for improved service delivery.<br>• Review and approve daily administrative tasks, including bank transfers, foreign exchanges, de-registrations, and internal account transfers.<br>• Act as a liaison between clients and operational teams to ensure tasks are completed efficiently and proactively.<br>• Organize and document regular client meetings, addressing service and operational concerns while following up to ensure resolution.<br>• Provide clients with training and guidance on company policies and procedures that impact their business operations.<br>• Offer recommendations for process improvements to strengthen client relationships and enhance overall service quality.<br>• Represent the company professionally at client meetings and business functions.
We are looking for a highly organized and detail-oriented Transition Coordinator to join our team in Toronto, Ontario. In this role, you will oversee complex transfer requests and ensure seamless transitions for elite clients, including Portfolio Managers and Introducing Brokers. As part of a collaborative team, you will play a key role in enhancing client experiences and driving process improvements. This is a long-term contract position offering a dynamic and engaging work environment.<br><br>Responsibilities:<br>• Investigate and process complex asset transfer requests with precision and attention to detail.<br>• Manage transition mailboxes and ensure transfers are initiated or reviewed within established service level agreements.<br>• Communicate with clients regarding incomplete transfer submissions and provide clear explanations for any rejections.<br>• Re-submit rejected transfer requests in compliance with requirements to ensure successful processing.<br>• Handle cash and securities journal entries efficiently and accurately.<br>• Collaborate with clients to resolve outstanding issues related to account transitions and provide excellent support.<br>• Identify trends in transfer initiation, asset rejections, and other processes to recommend improvements.<br>• Draft and update user guides and training materials to support process clarity and employee development.<br>• Generate both scheduled and ad-hoc reports for internal and external stakeholders.<br>• Participate in high-volume periods requiring overtime and maintain high performance under pressure.
