We are looking for a skilled Senior Software Developer to join our team on a long-term contract in North York, Ontario. In this hybrid role, you will play a key part in onboarding new customers and modernizing systems for a B2B environment. This position offers the opportunity to work on a mix of database management and coding tasks, with a focus on creating efficient solutions that meet client needs.<br><br>Responsibilities:<br>• Configure systems to support the onboarding of new customers, ensuring seamless integration into the platform.<br>• Develop and modify code using C# and .NET frameworks to meet project requirements.<br>• Create, update, and optimize stored procedures in SQL Server to enhance database performance.<br>• Collaborate with cross-functional teams to analyze and solve technical challenges.<br>• Utilize version control tools like GitHub to manage and maintain codebases.<br>• Conduct testing and debugging to ensure quality and functionality of applications.<br>• Communicate technical concepts effectively to non-technical stakeholders when necessary.<br>• Participate in system integration efforts, ensuring compatibility and efficiency across platforms.<br>• Contribute to the modernization of existing systems to align with current industry standards.<br>• Support team members by sharing knowledge and promoting best practices in development.
<p>We are recruiting for an experienced <strong>Freelance CX Specification Specialist</strong> who will serve as the vital liaison bridging brand strategy and the execution of Canadian marketing campaigns. In this role, you will ensure seamless implementation of targeted campaigns by leveraging tools like <strong>Adobe Experience Manager (AEM)</strong> and <strong>Adobe Campaign Manager</strong>. The ideal candidate is process-driven, detail-oriented, and can effectively manage multiple stakeholders while maintaining focus under tight deadlines. </p><p><br></p><p>This is a remote, <strong>freelance </strong>position and project hours can vary between <strong>5-20 hours per week</strong>. </p><p><br></p><p>Key Responsibilities:</p><ul><li>Manage and execute <strong>email marketing automations</strong> to enhance customer journeys, such as <strong>Welcome Journeys, day-to-day customer journeys</strong>, and other tailored engagement touchpoints.</li><li>Utilize <strong>Adobe Experience Manager</strong> and <strong>Adobe Campaign Manager</strong> to design and deploy marketing initiatives aligned with the Brand Team’s strategy.</li><li>Partner with the Brand Team to ensure marketing strategies are translated effectively into actionable deliverables.</li><li>Work closely with the <strong>Adobe Specialist</strong> to build out <strong>segmentation and personalization layers</strong> for campaigns.</li><li>Maintain high levels of accuracy and attention to detail in campaign programming and execution.</li><li>Focus on key deliverables during the critical <strong>September to December period</strong>.</li><li>Collaborate with multiple stakeholders across departments while managing relationships and deliverables efficiently.</li><li>Use <strong>WorkFront</strong> to manage workflows and maintain oversight on project timelines.</li></ul><p><br></p>
<p>Robert Half is partnering with a rapidly growing client in the East GTA region to find a <strong>Director of IT & Security Operations</strong> who is ready to lead, innovate, and make a significant impact. If you're passionate about IT security and thrive in collaborative, fast-paced environments, we encourage you to apply!</p><p><strong>Compensation & Benefits:</strong></p><ul><li><strong>Salary:</strong> $130,000–$150,000/year</li><li><strong>Bonus:</strong> Competitive annual performance bonus</li><li><strong>Vacation:</strong> 3 weeks + 6 PTO days</li><li><strong>Benefits:</strong> Comprehensive and robust package</li></ul><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee and analyze IT infrastructure, delivering expert assessments and actionable recommendations.</li><li>Manage vendor relationships, ensuring compliance with Service Level Agreements (SLA).</li><li>Provide leadership and oversight on critical IT and security projects.</li><li>Collaborate with group leaders, business leaders, and IT teams to uphold security standards.</li><li>Partner with high-level executives; effectively communicate and strategize solutions across all levels of the business.</li></ul><p><br></p><p><br></p>
We are looking for a meticulous and organized Contracts Administrator to oversee the preparation, review, and management of contracts and related documentation. In this role, you will collaborate closely with sales and executive teams to ensure accurate handling of customer agreements, renewals, and product databases. This position requires a highly focused individual with a strong background in contract management and administrative processes.<br><br>Responsibilities:<br>• Manage maintenance contract renewals by reviewing, calculating, and issuing renewal invoices at least 90 days prior to expiry, while coordinating with the Sales team to address customer inquiries.<br>• Work with the Sales team to generate accurate pricing, quotations, and responses to customer product or licensing questions.<br>• Oversee sales order processing by verifying purchase orders, issuing license keys, and updating product databases with license and maintenance information.<br>• Maintain and update the product database to reflect changes such as new products, system migrations, or license adjustments, ensuring proper documentation and accurate status updates.<br>• Create, review, and revise software license agreements, supplements, and addendums in collaboration with executive management.<br>• Ensure customer contracts and agreements are thoroughly evaluated, highlighting acceptable and unacceptable terms, and providing recommendations to executive management.<br>• Support the invoicing process by ensuring accurate preparation of sales and maintenance invoices and coordinating with the finance team for proper posting.<br>• Keep detailed records of all contracts, renewals, and invoices, ensuring proper documentation and accessibility for team members.<br>• Assist with compliance and regulatory requirements by reviewing contracts and maintaining adherence to company standards.
<p>We are seeking a highly organized and detail-oriented Business Support Coordinator to support our client's growing Operations teams. This is a pivotal role that blends strong administrative support with proactive coordination across departments, clients, and external service providers. While prior experience in mechanical contracting, construction, or property management is considered a strong asset, we welcome qualified candidates from all professional backgrounds who are adaptable, tech-savvy, and eager to learn.</p><p><strong> </strong></p><p>The ideal candidate will have at least three years of relevant experience and a strong understanding of supporting internal teams in a fast-paced, proactive, and collaborative environment. If you're passionate about providing exceptional administrative support and eager to contribute to our success, we'd love to hear from you.</p><p><strong> </strong></p><p><strong>KEY RESPONSIBILITIES</strong></p><ul><li>Provide comprehensive administrative and operational support to internal teams and external clients.</li><li>Coordinate internal and client meetings, manage agendas, record detailed notes, and ensure all action items are tracked and completed.</li><li> Maintain and organize digital filing systems, ensuring all internal documentation is stored efficiently and accurately.</li><li>Act as liaison with third-party professional service providers, including IT Support, VoIP and After-Hours Answering Services, and Insurance Bonding.</li><li>Support special projects that accelerate the company’s 3.0 Strategic Initiatives, including digitization of systems and process improvement.</li><li>Manage the company’s CRM/database, including data entry, lead tracking, client follow-up, and reporting functions to support sales and service operations.</li><li>Work with the website contractor team to ensure timely content and service updates and maintain consistency with the company’s brand and evolving service offering.</li><li>Maintain and update operational dashboards.</li><li>Assist in creating and managing internal workback timelines for project bids and tenders, supporting timely and accurate submissions.</li><li>Draft, format, and issue client proposals using standardized templates, ensuring accuracy and brand consistency.</li><li>Support the preparation and tracking of insurance certificates, WSIB clearances, and compliance documentation.</li><li>Coordinate internal celebration programs and contribute to fostering a positive and collaborative team culture.</li></ul>
We are looking for a dedicated Front Desk Coordinator to join our team in Toronto, Ontario. In this role, you will act as a key point of contact for clients, ensuring exceptional service delivery through collaboration with internal departments. As part of the Mid-Office Service Team, you will support independent Portfolio Managers and Introducing Brokers by managing daily operations and resolving client issues. This is a hybrid long-term contract position requiring at least three days per week on-site, with newer team members expected to work in the office more frequently.<br><br>Responsibilities:<br>• Build and nurture strong client relationships by coordinating efforts with internal teams and departments.<br>• Maintain a high standard of customer service by keeping clients informed about new products, services, and developments relevant to their business.<br>• Resolve client issues promptly and thoroughly, while recommending improvements to enhance overall service delivery.<br>• Review and approve administrative tasks such as bank transfers, de-registrations, foreign exchanges, and internal account transfers on a daily basis.<br>• Serve as a liaison between clients and operational teams to ensure timely and proactive task completion.<br>• Coordinate and document regular client meetings to address service and operational concerns, following up to ensure resolution.<br>• Provide guidance to clients on company policies, procedures, and available training that impact their business operations.<br>• Offer process improvement recommendations to strengthen client relationships and streamline operations.<br>• Represent the company professionally during client meetings and business events.
