2 results for Creative Services Manager in Toronto, ON

Customer Experience Manager

North York, ON
onsite
Permanent
100000 - 125000 CAD / Yearly
We are looking for an Application Manager to oversee the architecture, strategy, and ongoing enhancement of customer experience platforms in Toronto, Ontario. You will connect business goals with technical execution, turning customer feedback and behavioural insights into practical improvements across digital and customer-facing channels. The position also includes leading a high-performing team, managing external vendors, and guiding platform initiatives that support personalization, reporting, and service excellence. Responsibilities:• Lead the direction, administration, and continuous improvement of customer experience platforms, with strong emphasis on Qualtrics and related engagement tools.• Partner with business and technology teams to translate guest feedback, sentiment data, and operational priorities into scalable platform solutions.• Oversee technical delivery for platform enhancements, integrations, and feature rollouts that improve insight gathering and customer engagement.• Manage the product roadmap by setting priorities, coordinating timelines, and aligning initiatives with organizational objectives.• Supervise and support team members responsible for platform performance, implementation activities, and ongoing optimization.• Build and maintain productive relationships with vendors and external partners to ensure reliable service delivery and value from platform investments.• Work across cross-functional groups to drive projects involving CRM, security considerations, and omni-channel customer experience capabilities.• Establish processes and reporting approaches that turn customer data into actionable recommendations for improving guest experiences.• Coordinate with internal and external product stakeholders to deliver initiatives efficiently and maintain alignment on scope, risks, and outcomes.
2026-07-15T00:00:00Z

Marketing Manager

Toronto, ON
remote
Temporary
33 - 38 CAD / Hourly
Robert Half is recruiting for a client in the healthcare industry who is looking for a Marketing Manager for a 6 month contract. This is a remote contract opportunity, candidates MUST be local to Canada and able to work in the Eastern Timezone. Our client is looking for a hands-on B2B Marketing Manager to join their team on a 6-month contract. This is an execution-focused, individual contributor role that will focus on the delivery of integrated B2B marketing initiatives, creating compelling campaigns and content that strengthen brand presence and support pipeline growth. The successful candidate will be a hands-on marketer with proven experience executing B2B demand generation campaigns, developing content, managing marketing programs, and optimizing performance across channels. This role is highly execution-focused and suited for someone who enjoys building, launching, and measuring marketing initiatives from start to finish. This role is ideal for a well-rounded marketer who enjoys being close to the work and can confidently manage multiple initiatives in a fast-paced environment. What You’ll Be Doing<ul><li>Develop, build, and execute integrated B2B marketing campaigns across email, social, web, content, and lead generation channels.</li><li>Create compelling marketing content including blogs, case studies, white papers, nurture emails, landing pages, webinar materials, and sales enablement assets.</li><li>Manage end-to-end campaign execution, including audience segmentation, content deployment, testing, scheduling, and reporting.</li><li>Execute demand generation and lead nurture programs through marketing automation platforms and CRM systems.</li><li>Develop and optimize LinkedIn organic content strategies to drive awareness, engagement, and lead generation.</li><li>Create and adapt marketing assets using Canva, Adobe Creative Suite, or similar tools, including presentations, infographics, and light video content.</li><li>Execute and optimize paid digital campaigns across LinkedIn, Google Search, and other relevant channels.</li><li>Support webinar and virtual event execution, including campaign development, promotion, attendee communications, and post-event follow-up.</li><li>Monitor, analyze, and report on campaign performance, delivering actionable recommendations to improve conversion and pipeline impact.</li><li>Maintain marketing calendars and ensure timely execution of all campaign deliverables.</li></ul>
2026-07-23T00:00:00Z