3 results for Collections Specialist in Toronto, ON

Collections Specialist

Mississauga, ON
remote
Temporary
25 - 27 CAD / Hourly
We are looking for a Collections Specialist to join our team in Brampton, Ontario on a Contract basis. In this role, you will support the accounts receivable function by overseeing a large customer portfolio, addressing payment-related concerns, and helping maintain strong cash flow through timely follow-up and accurate documentation. This opportunity is ideal for someone who is organized, detail-oriented, and confident working with customers and internal teams in a fast-paced environment. Responsibilities:• Oversee a high-volume portfolio of customer accounts and determine daily collection priorities to support timely payment recovery.• Review outstanding balances, identify the cause of delayed payments, and work through billing or account issues to move accounts toward resolution.• Prepare and issue customer invoices with accuracy while ensuring billing deadlines are consistently met.• Perform regular account reconciliations and keep detailed records of collection activity, follow-ups, and customer communication.• Track receivables through aging reports and raise overdue or higher-risk accounts for further action when required.• Partner with teams across the business to investigate and resolve payment disputes, invoice concerns, and account discrepancies.• Compile receivables and delinquency reporting for leadership to support visibility into account status and collection performance.• Carry out collection activities in line with established policies, procedures, and compliance expectations.
2026-08-20T00:00:00Z

Collections Analyst II

Toronto, ON
onsite
Temporary
25 - 27 CAD / Hourly
We are looking for a Collections Analyst II to join a long-term contract opportunity based in Toronto, Ontario. In this role, you will support business collections activities by following up on outstanding balances, addressing billing and payment concerns, and working with customers to establish practical repayment arrangements. This position suits someone who communicates confidently in Portuguese, works well with cross-functional teams, and can manage competing priorities in a fast-paced environment. Responsibilities: • Manage an assigned accounts receivable portfolio and track outstanding invoices to support timely payment collection. • Contact customers regarding overdue balances, clarify account status, and encourage prompt resolution of unpaid amounts. • Investigate billing questions and payment discrepancies by partnering with internal stakeholders such as sales, operations, and finance teams. • Help develop and document payment arrangements for customers experiencing financial difficulty while aligning with company guidelines. • Review aging reports regularly to identify collection risks, prioritize follow-up efforts, and support escalation where needed. • Maintain accurate records of collection activity, account updates, and customer communications within internal systems such as Salesforce. • Apply sound judgment when assessing a customer’s payment position and recommend appropriate next steps to reduce exposure. • Contribute to process improvements by identifying recurring issues, supporting account adjustments, and promoting compliance with established policies.
2026-08-24T00:00:00Z

Bilingual Collections Specialist

Markham, ON
onsite
Permanent
70000 - 80000 CAD / Yearly
We are looking for a Bilingual Collections Specialist to join an automotive-focused team in Markham, Ontario. In this role, you will manage customer accounts with professionalism and tact, helping to reduce overdue balances while maintaining strong service standards in both official languages. The successful candidate will combine sound judgment, attention to detail, and strong communication skills to support timely payments and accurate account records. Responsibilities: • Contact customers in English and French to address overdue accounts, discuss outstanding balances, and encourage timely resolution. • Review account status and payment history to identify delinquencies, assess risk, and determine appropriate collection actions. • Record all collection activity, account updates, and customer interactions accurately within CRM and accounting systems. • Process payments, confirm receipts, and ensure account information is updated promptly and correctly. • Work with internal teams to resolve billing questions, account discrepancies, and credit-related concerns affecting payment timelines. • Monitor assigned portfolios regularly and follow up on commitments to pay in order to improve collection results. • Use available tools and reporting resources, including account research platforms, to support collection efforts and verify customer information when needed. • Contribute to operational improvements by supporting system-related updates or process changes tied to collection activities when required.
2026-08-21T00:00:00Z