<p><strong>About the Role</strong></p><p>Reporting directly to the CEO, the <strong>Chief Financial Officer (CFO)</strong> will play a pivotal role in shaping strategic financial decisions as part of the executive leadership team. This position offers the unique opportunity to succeed the current CFO transitioning into the Chief Operating Officer role—providing essential mentorship and continuity during your onboarding.</p><p>The successful candidate will oversee the financial health of the organization while driving strategic growth initiatives and operational efficiency. With a hands-on approach, you will serve as an advisor and partner to the CEO, COO, and other key leaders to ensure sustainable, long-term value creation.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Act as a strategic advisor to the CEO, COO, and other stakeholders.</li><li>Lead all aspects of <strong>finance, accounting, tax, and treasury</strong> functions, including non-financial areas as assigned.</li><li>Foster interdepartmental collaboration, ensuring alignment across sales, operations, IT, and other functions.</li><li>Develop and oversee the <strong>annual budgeting</strong> and forecasting processes.</li><li>Utilize data analytics and KPIs to drive insights and enable agile decision-making.</li><li>Manage cash flow, monitor financial covenants, and ensure <strong>GAAP-compliant financial reporting</strong>.</li><li>Oversee risk management initiatives and enhance financial controls to safeguard assets.</li><li>Partner with the leadership team to evaluate business performance and lead efforts on innovation and cost control.</li><li>Engage and coach a high-performing finance team, ensuring succession planning aligns with future goals.</li><li>Build and maintain relationships with external auditors, investors, and lenders.</li><li>Manage all aspects of <strong>public reporting</strong> to ensure compliance and transparency.</li><li>Oversee IT strategy in collaboration with IT teams to support business data and system integration.</li></ul><p><br></p><p><br></p>
<p>The Director of Operations will play an instrumental leadership role in overseeing and optimizing all aspects of clinic operations while ensuring top-tier patient care, operational excellence, and staff performance across multiple clinic locations. Reporting to the Chief Growth Officer and indirectly to the Founder & CEO, the Director will have a critical impact on organizational growth, compliance, and the patient experience while fostering an inclusive and high-performing workplace culture. This individual will also be positioned for career advancement opportunities into a potential Vice President of Operations role within the growing healthcare organization.</p><p> </p><p> </p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Leadership & Team Management:</strong></li><li> Lead and manage 7–8 direct supervisor reports and their teams, fostering collaboration, accountability, and performance excellence.</li><li><strong>Operational Oversight:</strong></li><li> Ensure efficient and compliant day-to-day clinic operations across all locations, maintaining high-quality patient care standards.</li><li><strong>Strategy Development:</strong></li><li> Create and execute operational strategies that align with growth objectives and support continuous improvement initiatives.</li><li><strong>Metrics & Reporting:</strong></li><li> Implement and track key performance indicators (KPIs), dashboards, and metrics to enable data-driven decision-making processes.</li><li><strong>Partnership & Collaboration:</strong></li><li> Partner with the Chief Growth Officer (CGO) and CEO to scale operations, enhance best practices, and drive innovation.</li><li><strong>Talent Development:</strong></li><li> Facilitate coaching, performance management, and succession planning to foster career growth within the organization.</li><li><strong>Meeting Facilitation:</strong></li><li> Conduct monthly one-on-one and leadership team meetings to ensure alignment and performance management across teams.</li><li><strong>Cultural Development:</strong></li><li> Promote an inclusive, professional, and accountable organizational culture across locations.</li></ul><p><strong>Site Visits:</strong></p><p> Travel occasionally to other clinic sites (Toronto, Guelph, Waterloo) to ensure operational consistency and alignment</p>
<p><strong><u>This is a hybrid position (3x a week in the office) in Downtown Toronto. </u></strong></p><p><br></p><p><br></p><p>Do you have experience leading ISO 27001 audits? Are you excited by the opportunity to manage cybersecurity programs for AI? </p><p><strong> </strong></p><p><strong> </strong></p><p>This leadership position is focused on building and executing cyber risk management programs aligned with emerging technologies such as AI/ML, quantum systems, and other disruptive innovations. As a hands-on contributor, you will develop and enforce security frameworks that meet compliance obligations. Your work will ensure alignment with enterprise-wide risk management initiatives while supporting regulatory standards.</p><p><strong> </strong></p><p> </p><p><strong>What you will do and how you will make an impact … </strong></p><p><strong> </strong></p><p><br></p><p><br></p><ul><li>Lead ISO 27001 audits from initial assessment and control validation through final reporting and certification processes.</li></ul><p><br></p><p><br></p><ul><li>Oversee risk management and compliance for AI platforms and emerging technologies, ensuring alignment with frameworks like the NIST AI Risk Management Framework and ISO/IEC standards.</li></ul><p><br></p><p><br></p><ul><li>Collaborate with cross-functional teams to evaluate technology risks associated with new innovations (e.g., generative AI and quantum computing) and implement solutions to mitigate exposure.</li></ul><p><br></p><p><br></p><ul><li>Guide risk assessments and develop policies for third-party platforms and vendors. </li></ul><p><br></p><p><br></p><ul><li>Establish and operationalize security controls across hybrid cloud and enterprise landscapes, leveraging automation and AI-related safeguards.</li></ul><p><br></p><p><br></p><ul><li>Design and enforce governance structures to ensure compliance with industry regulations, including those specific to AI governance.</li></ul><p><br></p><p><br></p><ul><li>Represent cybersecurity leadership in enterprise-wide risk discussions, incident response planning, and resiliency testing for advanced technologies.</li></ul><p><br></p><p><br></p><ul><li>Support regulatory alignment efforts by tracking developments in cybersecurity laws and standards and incorporating these into organizational compliance programs.</li></ul><p><br></p>
