7 results for Business Consultant in Toronto, ON

Business Analyst

Toronto, ON
remote
Contract / Temporary
50 - 65 CAD / Hourly
We are looking for a Business Analyst to join a financial services team in Toronto, Ontario on a Long-term Contract basis. This role focuses on examining business operations, end-user tools, and technology workflows to help shape reliable, well-controlled solutions that support operational and regulatory expectations. The successful candidate will partner with business and technical stakeholders to clarify requirements, strengthen reporting and calculation processes, and support delivery through testing, documentation, and implementation planning. Responsibilities: • Partner with business teams and technical specialists to evaluate existing applications, end-user tools, and manual workflows, then define practical future-state solutions. • Gather, assess, and confirm business, functional, and non-functional needs while ensuring alignment with governance, compliance, and operational objectives. • Produce clear analysis materials such as business requirements documents, functional specifications, process flows, data mappings, and calculation logic documentation. • Review spreadsheets, databases, macros, and other end-user computing tools to identify risks, dependencies, and opportunities to move processes into controlled technology environments. • Analyze formulas, reconciliation methods, assumptions, thresholds, and business rules to support accurate reporting, processing, and remediation activities. • Work with development and data teams to ensure transformations, calculations, and reporting outputs are implemented correctly and traceable from source to result. • Develop test scenarios, user acceptance materials, and business validation documentation, then coordinate testing, track defects, and verify issue resolution. • Help define operating procedures, risk controls, and audit-ready evidence that support compliance standards and sustainable business processes. • Contribute to project delivery activities such as scope clarification, effort estimation, risk tracking, status updates, and planning for implementation or conversion initiatives.
2026-04-21T00:00:00Z

Business Analyst

Toronto, ON
onsite
Contract / Temporary
66.5 - 77 CAD / Hourly
We are looking for a Business Analyst to contribute to a major risk transformation initiative within Capital Markets for a leading banking environment in Toronto, Ontario. This Long-term Contract position is suited to someone who can translate complex business needs into clear, actionable documentation while working closely with risk and business stakeholders. The successful candidate will help strengthen project delivery through detailed analysis, strong communication, and disciplined documentation practices in a highly regulated setting. Responsibilities: • Capture, assess, and organize business and functional needs to support project objectives and informed decision-making. • Partner with teams across Capital Markets, Risk, and related business areas to clarify priorities, resolve questions, and build shared understanding. • Produce clear project artefacts such as business requirement documents, process maps, use cases, and supporting analysis. • Evaluate current and future-state workflows by performing gap assessments and identifying operational or project impacts. • Contribute to planning, user acceptance activities, and implementation support to help ensure smooth execution of project deliverables. • Keep requirements traceability up to date across the full project lifecycle so that changes remain visible and controlled. • Prepare documentation that meets internal governance expectations as well as audit and regulatory standards. • Use tools such as Jira, Excel, and Word to track requirements, manage updates, and maintain accurate project records.
2026-05-13T00:00:00Z

Network Consultant

Concord, ON
onsite
Contract / Temporary
60 - 90 CAD / Hourly
We are looking for an experienced Network Consultant to support a construction and contractor-focused organization in Vaughan, Ontario. This contract position begins with an initial four-month term and may continue beyond that period, offering the opportunity to contribute to ongoing network initiatives in a dynamic, expanding environment. The successful candidate will take a hands-on approach to network delivery, working closely with internal technical teams to strengthen infrastructure performance, resolve complex issues, and support multi-vendor network operations. Responsibilities:• Develop and recommend network architectures that align with operational needs across a range of vendor technologies.• Evaluate existing environments and help connect site or client networks into the broader enterprise infrastructure.• Install, configure, and roll out network hardware and related components to support business operations.• Investigate connectivity and performance issues, identify root causes, and restore stable network service efficiently.• Work with equipment manufacturers and external support teams during escalations to resolve technical challenges.• Partner with network staff and project teams to deliver infrastructure upgrades, enhancements, and day-to-day operational support.• Provide practical technical guidance and dependable execution in a collaborative team setting.• Travel occasionally for short-term assignments, including visits of up to two weeks when required.
2026-05-12T00:00:00Z

ERP/CRM Consultant

Toronto, ON
remote
Contract / Temporary
50 - 60 CAD / Hourly
The Dynamics CRM Specialist acts as the lead analyst and system administrator for our client's Dynamics CRM instance. This includes, but is not limited to, designing, configuring, testing, supporting, and maintaining the overall CRM system and its users. This role will translate business needs into functional requirements and act as a liaison with all departments and partners involved with CRM. The ideal candidate will have experience with managing reporting, dashboards, building workflows, account troubleshooting, licensing, and onboarding and offboarding users. This role is a 4-6 month contract role to start, hybrid (2 days in office) in North York, Ontario. Responsibilities Provide 1st level support and onboarding for new CRM users across Must be authorized to work in Canada. This includes any issues that the service desk cannot troubleshoot. Translate current and future business needs into functional requirements and Dynamics CRM solutions. Works closely with partners in solutions development, budgeting and project delivery. Analyze and assist with all CRM system integrations (internal or external). Maintain, support and enhance CRM add-ons and applications. Create new workflows, as required, to ensure the system is running at its maximum efficiency. Configure, test and maintain CRM system and its users. Design, implement and update CRM user training curriculum and testing on LMS 365. Use internal customer data and external data sources to identify and implement new sales opportunities. Work with partners to enter, review and manage lead entry into CRM. Provide regular reporting, including but not limited to CRM dashboards, adoption and monthly metrics reports for CRM user groups - Sales, Head Office Stakeholders, Funeral. Partner with IT, Sales operations and Funeral Services on annual licensing requirements and systems integration (ERP, Harmony). Works with Marketing team to support branch and corporate initiatives. Utilize CRM system for management of outbound leads and email nurturing. Other duties may be assigned as required, in addition to the principal duties and responsibilities outlined above.
2026-05-15T00:00:00Z

ERP/CRM Consultant

Markham, ON
onsite
Contract / Temporary
104.5 - 121 CAD / Hourly
We are looking for a skilled ERP/CRM Consultant to join our team in Markham, Ontario, on a long-term contract basis. This role involves managing and delivering high-impact enterprise systems projects, with a focus on ERP and CRM modernization initiatives. The ideal candidate will possess extensive experience in enterprise system implementations and bring expertise in stakeholder engagement and vendor management within a municipal or public sector environment. Responsibilities: • Lead the planning, execution, and delivery of large-scale ERP and CRM system modernization projects. • Coordinate multi-phase implementation efforts, ensuring timelines, budgets, and project objectives are met. • Engage effectively with stakeholders to gather requirements, address concerns, and ensure project alignment with organizational goals. • Manage vendor relationships, including contract negotiations, performance monitoring, and issue resolution. • Oversee testing and quality assurance processes to ensure system reliability and functionality. • Facilitate smooth transitions and integration of new systems into existing workflows. • Provide expert guidance on modern ERP platforms such as Workday, SAP, Oracle, and Dynamics. • Develop comprehensive business requirement documents to guide project execution. • Ensure compliance with security standards and best practices throughout all project phases. • Collaborate with cross-functional teams to address technical challenges and find innovative solutions.
2026-05-13T00:00:00Z

Analyst - Business Process

North York, ON
onsite
Contract / Temporary
28.5 - 33 CAD / Hourly
We are looking for a Business Process Analyst to join a retail organization in North York, Ontario on a Long-term Contract basis. In this role, you will evaluate pricing performance, identify opportunities to strengthen sales and margin results, and support pricing decisions across stores and product categories. You will work closely with cross-functional teams to improve pricing accuracy, respond to market conditions, and help ensure retail strategies are applied consistently across locations. Responsibilities: • Assess item-level pricing and store zone alignment to support the organization’s retail pricing approach and recommend updates where needed. • Monitor sales trends, unit movement, and margin performance to uncover opportunities that improve regular business results. • Review competitor pricing by region and propose retail adjustments that maintain targeted market positioning. • Evaluate pricing opportunities and risks proactively, then implement recommendations that support revenue and profitability goals. • Coordinate pricing and zone setup for new store openings by working with internal partners and operational teams. • Examine flyer and featured items, identify corporate brand protection opportunities, and collaborate with inventory partners to help maintain product availability. • Investigate pricing concerns raised by stores or customers and resolve discrepancies through timely analysis and corrective action. • Prepare detailed category pricing reviews across zones, considering brand relationships, pack sizes, and competitive benchmarks to support retail change recommendations. • Partner with merchandising, regional leaders, category teams, and other stakeholders to resolve pricing issues, support promotions, and provide clear store-level guidance. • Produce ad hoc reporting, conduct store audit follow-up on competitive pricing observations, and carry out approved retail changes as required.
2026-05-15T00:00:00Z

ITSM Consultant

Hamilton, ON
onsite
Contract / Temporary
85 - 110 CAD / Hourly
We are looking for an experienced ITSM Consultant to support a organization in Hamilton, Ontario. This Long-term Contract opportunity is suited to a senior detail-oriented individual who can strengthen service management practices, improve operational consistency, and guide teams through sustainable change. The successful candidate will work closely with leadership and service delivery stakeholders to build practical processes, encourage adoption, and advance a structured service management framework. Responsibilities:• Review existing service management practices, supporting tools, and delivery approaches to identify improvement opportunities and operational priorities.• Develop and roll out fit-for-purpose ITSM processes such as incident, problem, change, and request management with a strong emphasis on usability and team adoption.• Define effective Tier 1 service desk procedures, service workflows, and measurable performance expectations to improve frontline support.• Contribute to the assessment and possible selection of an ITSM platform, including solutions such as Provance or comparable technologies.• Collaborate with IT leaders to shape a service management roadmap, establish oversight practices, and support long-term governance objectives.• Promote consistent process standards across teams while working thoughtfully within a unionized and relationship-driven environment.• Create clear documentation, communication materials, and training resources to help staff understand and apply new practices successfully.• Provide coaching and guidance to service delivery teams to build capability, accountability, and confidence in ITSM operations.
2026-04-29T00:00:00Z