<p><br></p><p>The AR/Collections Specialist is responsible for managing the credit risk and collection activities for assigned accounts. This role ensures timely payment of outstanding invoices, maintains accurate records, and provides exceptional customer service in both English and French. The ideal candidate will have strong communication skills, attention to detail, and the ability to work in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Review and analyze credit applications and financial data to determine creditworthiness.</li><li>Set and monitor credit limits in accordance with company policies.</li><li>Contact customers regarding overdue accounts via phone, email, and written correspondence.</li><li>Negotiate payment arrangements and resolve disputes professionally.</li><li>Monitor aging reports and escalate high-risk accounts as needed.</li><li>Provide support to customers in both English and French</li><li>Respond promptly to inquiries regarding invoices, payments, and account status.</li><li>Maintain accurate records of collection activities and account status.</li><li>Prepare regular reports on collections performance and outstanding balances.</li><li>Ensure compliance with company policies and relevant regulations.</li></ul><p><br></p><p><br></p>
We are looking for a Sr. Customer Service Representative to join our team in Markham, Ontario. This bilingual contract role requires fluent French and English communication skills to support clients effectively. As part of a hybrid work arrangement, the position offers a dynamic opportunity to manage customer inquiries and contribute to our operations in the automotive industry.<br><br>Responsibilities:<br>• Handle incoming and outgoing customer inquiries with professionalism and efficiency.<br>• Verify client information and establish appropriate payment arrangements.<br>• Prepare, review, and send necessary documentation to customers.<br>• Maintain accurate records of all customer interactions in the internal system.<br>• Assist with evaluations and documentation related to Total Loss claims.<br>• Support departmental activities and complete additional tasks as needed.<br>• Utilize Salesforce and other CRM tools to manage customer data and communications.<br>• Collaborate with team members to ensure excellent service delivery.
We are looking for a meticulous Payroll Clerk to join our team in Toronto, Ontario. In this long-term contract position, you will play a key role in supporting the payroll team with year-end activities, ensuring accuracy and compliance in payroll processes. This position requires strong organizational abilities and attention to detail, as you will contribute to maintaining timely and precise payroll outcomes.<br><br>Responsibilities:<br>• Validate payroll data to ensure accuracy and resolve discrepancies promptly.<br>• Perform reconciliations of employee earnings, deductions, and other payroll details.<br>• Assist in preparing year-end tax slips in compliance with Canadian payroll regulations.<br>• Support the payroll team with administrative tasks related to year-end activities.<br>• Review employee information for accuracy and completeness to ensure compliance.<br>• Collaborate with finance and payroll teams to meet strict deadlines.<br>• Utilize accounting software systems to assist in payroll-related processes.<br>• Ensure accurate reporting and compliance with payroll standards and regulations.<br>• Maintain detailed records to support audits and year-end reporting.<br>• Provide assistance in generating reports and documentation as required.
