The Administrative Assistant / Accounting Clerk provides administrative and accounting support to the Service Department. This role focuses on job-related billing, expense processing, travel coordination, and general administrative support. The ideal candidate will have strong administrative skills, solid math ability, and experience in a project-based or construction-style environment. <br> Key Responsibilities: <br> Job Billing & Accounting Support Process parts, labour, and expenses attached to service jobs for invoicing Enter and apply approved timesheets and labour costs to the correct jobs Perform service rate billing based on job details Ensure accuracy, proper job coding, and documentation for all billing items Expense & Travel Coordination Prepare and enter weekly expense reports (typically submitted Mondays) Process office and service-related expenses accurately Book all travel arrangements, including: Flights Hotels Rental cars Airport limo transfers Follow established company standards for flights and accommodations Administrative & Coordination Duties Take meeting minutes for 2–3 service meetings per year Coordinate with CSRs in to review open jobs and dashboards Support the Service Manager with safety booklets and documentation Maintain organized records and service-related documentation
We are looking for an experienced IT Auditor to join our team in Hamilton, Ontario, on a long-term contract basis. In this role, you will play a critical part in assessing and improving IT systems, ensuring compliance with established standards, and supporting audit functions to enhance organizational practices. This position offers an excellent opportunity to apply your expertise in IT auditing and cybersecurity compliance while contributing to the local government sector.<br><br>Responsibilities:<br>• Conduct audits of IT systems and processes to ensure compliance with relevant standards and internal controls.<br>• Evaluate and enhance the effectiveness of accounting software systems and enterprise resource planning (ERP) solutions.<br>• Develop and implement comprehensive audit programs to assess risks and identify areas for improvement.<br>• Analyze and interpret cybersecurity frameworks such as CobiT, SOC2, and ISO 27001 to guide compliance efforts.<br>• Prepare detailed audit reports and documentation, summarizing findings and actionable recommendations.<br>• Collaborate with internal departments to address audit findings and monitor the resolution of identified issues.<br>• Provide ongoing support for both internal and external audits, including evidence collection and reporting.<br>• Monitor IT compliance metrics and create reports to communicate outcomes to stakeholders.<br>• Assist in the development and maintenance of IT security policies and procedures.<br>• Act as a subject matter expert on internal controls and risk management within IT environments.
<p>Our client a medium sized public accounting firm is looking for an experienced Audit Manager to join their team in Scarborough, Ontario. In this leadership role, you will oversee a range of assurance, accounting, tax, and advisory services, ensuring exceptional client satisfaction. As a key contributor to the firm’s growth, you will lead a functional area, guide team members, and foster strong relationships through effective mentorship and collaboration.</p><p><br></p><p>Responsibilities:</p><p>• Manage a portfolio of clients, maintaining high service standards and supporting the firm’s objectives.</p><p>• Review tax, audit, and assurance files for clients across various industries and non-profit organizations, ensuring compliance with firm standards.</p><p>• Oversee multiple engagements simultaneously, demonstrating strong project management skills to deliver quality results within deadlines and budgets.</p><p>• Collaborate with the partner team to contribute to the development and execution of the firm’s business plan.</p><p>• Prepare realistic budgets and quotes for new client engagements, ensuring profitability and feasibility.</p><p>• Lead and oversee teams during assurance engagements, providing guidance and maintaining high-quality deliverables.</p><p>• Communicate effectively with clients, government agencies, partners, and team members to ensure seamless collaboration.</p><p>• Mentor and train team members to support their technical growth and career development.</p><p>• Promote the firm’s services to drive business development and overall growth.</p><p>• Participate in leadership activities such as performance reviews, recruitment efforts, and fostering a positive team environment.</p>
<p>We are seeking a Benefits Help Desk Representative to serve as the primary point of contact for members seeking information and assistance with the group insurance program. This role blends customer service, insurance program knowledge, claims interpretation, and departmental administrative support to deliver best-in-class member experience.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to member inquiries on insurance program details, including benefits, timeframes, processes, policies, and procedures.</li><li>Address specific questions regarding claims status, payments, eligibility, and dependents, clarifying concerns and facilitating resolution with the claims adjudicator, service providers, and management.</li><li>Triage inquiries, provide program information from websites and brochures, and offer solutions to member problems.</li><li>Log and track all member interactions to ensure timely resolution and thorough documentation.</li><li>Liaise with Benefits staff and escalate complex cases to senior team members or management as needed.</li><li>Obtain and confirm provider information for claims adjudication by communicating with members, dental offices, hospitals, and benefit practitioners.</li><li>Answer general inquiries received via the call center within your area of expertise.</li><li>Support administrative tasks within the department, including organizing claims, processing medical referrals, managing disability information, and assisting during program renewal periods.</li><li>Help with outgoing benefit mailings, check distribution, member packages, and maintenance of legal documentation like Powers of Attorney and Authorization Letters.</li><li>Monitor and alert management about emerging trends or concerns to continually improve member service standards.</li></ul><p><strong>Apply Now</strong></p><p>If you are a dedicated service professional with insurance and benefits experience, we invite you to apply and help us deliver excellence to our insured members. This position is exclusively through Robert Half.</p>
