We are looking for a dedicated and detail-oriented Bilingual Collections Specialist to join our team on a 12-month contract. Based in Markham, Ontario, this role is ideal for professionals with strong organizational skills and a passion for providing exceptional customer service. If you have experience in collections and are fluent in French, we encourage you to apply for this exciting opportunity in the automotive industry.<br><br>Responsibilities:<br>• Handle both inbound and outbound communications with customers to address inquiries and concerns effectively.<br>• Identify and assess potential financial losses, implementing strategies to mitigate risks.<br>• Oversee repossession processes, escalating cases as necessary when alternative methods have been exhausted.<br>• Prepare and dispatch necessary documentation to customers in a timely manner.<br>• Maintain accurate and up-to-date records of customer interactions and actions taken in the system.<br>• Collaborate with internal teams to ensure seamless management of customer accounts.<br>• Monitor payment processing and follow up on delinquent accounts to ensure compliance with company policies.<br>• Recommend actionable solutions to improve collection processes and achieve financial targets.<br>• Support the implementation of best practices for credit management and collections.<br>• Provide exceptional service while maintaining professionalism in challenging situations.
<p><strong>Key Responsibilities:</strong></p><p><strong>Editorial Content Development (35%)</strong></p><ul><li>Develop, plan, and manage strategies and production for principal communication and marketing channels.</li><li>Create and maintain email marketing content calendars; coordinate with internal stakeholders for integrated promotion of products and services.</li><li>Oversee the organization’s primary member print publication, including editorial contributions.</li><li>Manage content for community platforms, working with external writers to deliver timely and engaging articles.</li><li>Produce multi-media materials such as speeches, scripts, and presentations as needed.</li><li>Present creative strategies and operational plans to leadership for review.</li></ul><p><strong>Editing / Subject Matter Expertise (30%)</strong></p><ul><li>Review and edit content organization-wide for adherence to CP Style, brand standards, and tone.</li><li>Collaborate with subject matter experts to translate technical topics for wider audiences.</li><li>Edit contributed content from partnering organizations to ensure quality and alignment.</li><li>Apply a customer-focused perspective to editorial processes, maintaining both contributor and brand integrity.</li></ul><p><strong>Strategic Creative Marketing Content (20%)</strong></p><ul><li>Identify and pursue innovative advertising opportunities and lead-generation channels.</li><li>Plan and execute targeted outbound campaigns to key influencer audiences, including HR, accounting, and related fields.</li><li>Track and report on advertising budgets and campaign performance, sharing insights and improvements.</li><li>Partner with product and marketing teams for cohesive promotions.</li><li>Support the execution of special projects and creative strategies in partnership with the PR team.</li><li>Lead copywriting and creative asset development with design teams.</li></ul><p><strong>Financial and Administrative (15%)</strong></p><ul><li>Support the achievement of significant annual revenue targets across memberships, development, designations, and events.</li><li>Assist with ongoing budget management and reporting.</li><li>Monitor and gain approvals for expenses, ensuring accurate tracking and reporting.</li><li>Deliver regular updates on campaign and project metrics using relevant KPIs.</li></ul><p><strong>Other Key Duties:</strong></p><ul><li>Communicate directly with a broad member and stakeholder base.</li><li>Liaise and negotiate with consultants, writers, and vendors to deliver on-brand, on-time, and within-budget content solutions.</li><li>Lead and manage communications activations through cross-functional collaboration.</li><li>Work closely with both internal and external partners (including freelancers and agencies) on deliverables.</li></ul><p> </p><p> </p><p><br></p>
<p><strong>About the Role</strong></p><p>We are seeking an experienced and strategic Marketing Manager to lead the Canadian marketing initiatives for a global leader in material-handling equipment. This position will oversee the development and execution of regional marketing programs supporting eight full-service branches across Ontario and Quebec, enhancing brand awareness and driving lead generation for material handling solutions such as electric forklifts, reach trucks, and warehouse systems.</p><p>Reporting to the General Manager – Sales and Marketing, you will collaborate closely with cross-functional teams and manage a Marketing Project Specialist, while partnering with our US-based global marketing team and external agencies.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Strategic Execution:</strong> Develop, implement, and measure comprehensive marketing strategies to engage targeted customer segments, optimizing ROI across top and bottom funnel activities.</li><li><strong>Program Leadership:</strong> Drive regional campaigns, digital initiatives, and support brand awareness while overseeing all aspects of the Canadian corporate website.</li><li><strong>Team & Project Management:</strong> Manage and mentor the Marketing Project Specialist, ensuring effective internal and external communications, while delivering marketing projects on time and within budget.</li><li><strong>Performance Tracking:</strong> Evaluate marketing program results, report on key metrics, and recommend continuous improvements for management review.</li><li><strong>Budget Ownership:</strong> Oversee a $300K CAD annual marketing budget, working with external agencies (currently Google Ads support) to maximize value and efficiency.</li><li><strong>Collaboration:</strong> Align marketing activities with sales objectives and operations, maintaining open communication with the US global team, navigating approval processes as needed.</li><li><strong>Departmental Excellence:</strong> Advocate for the Marketing Department’s mission, vision, and values throughout project development.</li><li><strong>Employee Development:</strong> Train, counsel, and handle compensation recommendations and review for direct reports.</li></ul><p> </p><p> </p><p><br></p>
<p><u>This job posting is for a current vacancy with our client.</u></p><p><br></p><p><br></p><p>We’re looking for an experienced Network Administrator who thrives in complex, distributed environments and enjoys working with modern networking technologies. In this role, you will support a nationwide network infrastructure.</p><p><br></p><p><br></p><p><strong>What You’ll Do</strong></p><p><br></p><ul><li>Oversee and maintain a multi-site network architecture connecting hundreds of locations across Canada.</li><li>Configure and troubleshoot Cisco Meraki hardware, including security appliances, switches, and wireless access points.</li><li>Monitor network health and performance using advanced tools, ensuring compliance with industry standards.</li><li>Participate in infrastructure projects like branch expansions, VLAN configurations, and data migration activities.</li><li>Contribute to automation and optimization efforts to improve efficiency and reliability.</li></ul>
<p>We are seeking an Executive Assistant to the CEO and Board of Directors to join one of our valued Toronto-based clients. The Executive Assistant serves as a highly trusted strategic partner, ensuring the smooth alignment of executive priorities and managing a wide range of complex and confidential responsibilities. Acting as a primary liaison for Board members, investors, and senior external stakeholders, this role demands outstanding professionalism and discretion, supporting both organizational objectives and the CEO’s personal initiatives.</p><p><br></p><p>Key duties include overseeing detailed and dynamic scheduling, maintaining comprehensive calendars for the Board of Directors and Board Committees, and coordinating governance-related activities. The EA advocates for the CEO across external commitments such as Board memberships and public engagements, leads project coordination, and prepares executive-level presentations. Maintaining strict confidentiality across all Board and Executive deliberations and organizational strategy is critical.</p><p><br></p><p><strong>Responsibilities and Duties</strong></p><ul><li>Serve as the primary point of contact for internal and external stakeholders, ensuring seamless coordination of meetings, events, and communications.</li><li>Manage complex scheduling for the CEO, Board of Directors, and Board Committees spanning multiple time zones; prepare agendas and distribute relevant materials.</li><li>Proactively anticipate the CEO’s needs as priorities shift, exercising strong judgment to address potential issues, opportunities, and required actions.</li><li>Draft correspondence and materials for external Boards, leveraging a robust understanding of corporate operations and industry context.</li><li>Arrange travel and accommodations; manage expenses and provide timely budget reporting for relevant departments.</li><li>Organize departmental meetings, record minutes, and circulate documentation promptly.</li><li>Create and maintain administrative processes that enhance accuracy, reduce redundancy, and contribute to organizational effectiveness.</li></ul><p><br></p>
<p><strong>Job Title:</strong> Bilingual Jr. Project Manager– ERP Implementation</p><p><strong>Duration:</strong> 12 months</p><p><strong>Working Arrangements</strong>: Hybrid 3-4 days in office</p><p><strong>Location:</strong> Toronto, ON or Montreal, QU</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee and lead the full-cycle ERP implementation, in coordination with external vendors, IT, and Finance teams.</li><li>Manage the design and standardization of the Chart of Accounts (COA), balancing standard practices and required customizations.</li><li>Serve as system superuser for NetSuite, providing expertise, troubleshooting, and ongoing support after go-live.</li><li>Design and deliver training for end users, including creation of SOPs, user manuals, and English-language training materials.</li><li>Regularly interface with end users and project team, fostering communication and addressing project roadblocks.</li><li>Project manage timelines, deliverables, and communications to ensure on-time delivery.</li><li>Collaborate with stakeholders to gather requirements and relay feedback for successful adoption.</li><li>Support post-implementation activities, including system optimization and process improvement.</li></ul><p><br></p>
<p>Join a global leader focused on people and innovation, currently undergoing a major digital transformation. We are searching for a strategic Director of Enterprise Systems & Data to head the advancement of ERP, CRM, and Data/BI environments.</p><p><br></p><p><strong>Role Overview:</strong></p><p> As a key member of the senior leadership team, you will drive the modernization of mission-critical platforms like Workday (HCM & Finance), Salesforce, and a contemporary data stack. You’ll be responsible for strategic vision, hands-on leadership, and enabling enterprise technology at scale across multiple international businesses.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead and coach cross-functional teams, including managers, engineers, and analysts within ERP, CRM, ETL, and BI domains.</li><li>Develop and execute multi-year technology strategies to optimize enterprise systems, aligning with business goals.</li><li>Oversee the performance, security, and integration of Workday (Finance & HCM), Salesforce, and data warehousing solutions.</li><li>Partner with senior stakeholders to shape technology roadmaps and elevate operational excellence.</li><li>Design and implement policies, processes, and governance frameworks to ensure reliable and scalable technology ecosystems.</li><li>Manage vendor partnerships, contracts, and budgets efficiently.</li><li>Uphold best practices in data governance, focusing on data quality, privacy, and compliance.</li><li>Support program delivery with effective scoping, risk oversight, agile planning, and cross-team collaboration.</li><li>Address engineering challenges and architect robust, scalable solutions.</li><li>Track and report on KPIs, team progress, and enterprise system outcomes.</li><li>Drive talent development through mentorship, hiring, and leadership growth.</li></ul><p><br></p>
We are looking for a motivated and detail-oriented Coordinator to join our team in Toronto, Ontario, on a long-term contract basis. In this role, you will support clients by ensuring administrative tasks are managed effectively and inquiries are addressed promptly. This hybrid position requires a commitment to providing exceptional service, as well as the ability to work collaboratively and adapt to new processes and systems.<br><br>Responsibilities:<br>• Provide comprehensive administrative support to clients, ensuring tasks are completed accurately and within established service level agreements.<br>• Conduct daily reviews and approvals for administrative actions, including account transfers, fee setups, de-registrations, and foreign exchanges.<br>• Collaborate with service evolution teams to address client needs and deliver solutions.<br>• Proactively identify opportunities to improve processes and enhance client relationships.<br>• Respond to inquiries in a timely manner, offering clear and thorough communication.<br>• Assist in process optimization by recommending improvements that benefit both clients and internal operations.<br>• Maintain meticulous organization of daily activities, prioritizing tasks effectively.<br>• Work across multiple technology platforms, developing a strong understanding of system interactions.<br>• Contribute to fostering an inclusive and collaborative team environment.<br>• Undertake additional duties as required to support operational goals.
<p>Robert Half Technology is looking to hire a full time / permanent Business Systems Manager for a current vacancy that we are sourcing for.</p><p><br></p><p>This is an exciting opportunity that is offer growth, stability and excellent work culture to help progress your career and make a difference in their organization.</p><p><br></p><p>Please take a look at the summarized information below and apply if you are a good fit. Due to the high volume of applicants, those that fit the requirements will receive a response. Thank you for understanding!</p><p><br></p><p>Role: Business Systems Manager</p><p>Type: Full Time / Permanent</p><p>Location: GTA</p><p>Compensation: $130k to $150k (Some flexibility) + Bonus (5%) + 4 Weeks + 5 PTO Days + Statutory Holidays + Strong Benefits with RSP Match</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>Strategic ERP Leadership: Spearhead the optimization and utilization of the Dynamics 365 (D365) platform, acting as a bridge between IT and business units to ensure operations are aligned with technical capabilities.</p><p><br></p><p>Stakeholder Management: Serve as a trusted business partner to executive leadership (VPs/Directors), confidently influencing decision-making and ensuring alignment on the D365 roadmap; change management.</p><p><br></p><p>Team Development: Lead, mentor, and scale the current ERP team, fostering a culture of autonomy and growth.</p><p><br></p><p>Project & Change Management: Oversee the end-to-end lifecycle of ERP initiatives, specifically driving the critical Go-Live, while managing organizational change to ensure user adoption.</p><p><br></p><p>Operational Excellence: Apply deep manufacturing industry knowledge (Production, Order Entry, Finance) to streamline business operations and drive vision without the need for micromanagement.</p>
<p>Robert Half is seeking a Help Desk/Desktop Support Analyst to join one of our valued Guelph-based clients. In this role, you will provide technical assistance and support for end-users, troubleshoot hardware and software issues, and ensure effective support for technology-related needs within the organization.</p><p><strong>Key Responsibilities</strong></p><ul><li>Respond promptly to user inquiries via phone, email, or in person, ensuring a high level of support and professionalism</li><li>Diagnose and resolve technical hardware and software issues, including Windows/Mac operating systems, printers, and network connectivity</li><li>Install, configure, and maintain desktop computers, laptops, mobile devices, and relevant software applications</li><li>Provide support for applications, email systems, and other workplace technologies</li><li>Document issues, solutions, and processes clearly in the ticketing system</li><li>Collaborate with IT team members for escalated and complex technical problems</li><li>Assist with onboarding/offboarding, including account setup and equipment provisioning</li><li>Maintain an inventory of IT equipment and supplies</li><li>Stay informed about technology trends and best practices in desktop support</li></ul><p><br></p>
