<p>We are looking for an experienced Incident Management Analyst to join our team in Toronto, Ontario. In this role, you will be instrumental in managing and improving our business incident management model, collaborating with IT and operational teams to resolve incidents efficiently. This is a fantastic long-term contract position with an opportunity to contribute to the development of advanced support strategies and client-focused solutions.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the full lifecycle of incident management, ensuring all incidents are logged, prioritized, and resolved within established timelines.</p><p>• Develop and distribute clear and accurate communications regarding incidents to internal teams and clients.</p><p>• Lead incident management calls, ensuring all technical and operational teams take prompt and effective action.</p><p>• Conduct post-incident reviews to identify root causes and implement corrective measures to minimize recurrence.</p><p>• Collaborate with stakeholders to investigate and resolve problems while adhering to service level agreements (SLAs).</p><p>• Monitor incident management metrics, analyze trends, and recommend improvements to enhance processes.</p><p>• Provide advanced product support to client service teams by analyzing and resolving complex inquiries.</p><p>• Participate in special projects aimed at process improvement and enhancing the overall support experience.</p><p>• Continuously refine incident protocols and best practices to improve operational efficiency.</p><p>• Provide 24/7 on-call support on a rotational basis to ensure uninterrupted service.</p>
<p>We are looking for an experienced Senior Financial Analyst to join our team in Toronto. In this role, you will deliver critical financial insights to support strategic decision-making. If you excel in financial planning, reporting, and data analysis, this opportunity is for you.</p><p><br></p><p>Responsibilities:</p><p>• Conduct detailed financial analysis to support budgeting, forecasting, and strategic planning processes.</p><p>• Prepare and deliver comprehensive financial reports, including ad hoc analyses as required.</p><p>• Support the team in the preparation of monthly, quarterly, and annual forecasts and budgets. </p><p>• Help in the management of the corporate budgets across central operations, including forecasting, tracking expenses and performing monthly variance analysis to identify and explain deviations from budgeted figures, ensuring financial accountability and strategic decision making. </p><p>• Help develop and analyze key performance indicators (KPIs) and provide actionable insights. </p><p>• Develop and maintain financial models and annual budgets/forecasts. </p><p>• Collaborate with cross-functional teams to review and refine budget processes, ensuring alignment with organizational goals.</p><p>• Develop and maintain dashboards and reports.</p><p>• Monitor financial performance and provide actionable recommendations to management.</p><p><br></p>
<p>Our client a highly successful and growing consumer goods company has a strong opportunity for a Senior Financial Analyst to join their Finance Department. This is a great opportunity for high performing Financial Analysts to manage staff and get on the career path for a Senior Leadership role in FP& A. </p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain the company’s annual budget, long-term strategic plans, and financial forecasts.</p><p>• Analyze financial performance by comparing actual results against forecasts and budgets, providing detailed variance analyses.</p><p>• Prepare and distribute accurate and timely financial reports and dashboards to support leadership decision-making.</p><p>• Evaluate key performance indicators (KPIs) and trends to identify areas for improvement and recommend actionable strategies.</p><p>• Partner with department leaders to understand business drivers, assess risks, and uncover opportunities for growth.</p><p>• Build and update comprehensive financial models to assist with capital investment projects and resource allocation.</p><p>• Collaborate with cross-functional teams to identify cost-saving measures and enhance operational efficiency.</p><p>• Conduct ad hoc financial analysis to address specific business challenges or opportunities as required.</p><p>• Research industry trends and perform competitive benchmarking to evaluate potential financial impacts on the organization.</p>
We are looking for an experienced Senior Financial Analyst to join our team in Etobicoke, Ontario. In this long-term contract role, you will play a key part in supporting our Supply Chain team through comprehensive financial analysis, forecasting, and reporting. This position offers the opportunity to lead critical processes such as budgeting and capital project evaluations while driving continuous improvement initiatives.<br><br>Responsibilities:<br>• Consolidate and analyze weekly and monthly financial results, identifying variances and their root causes in comparison to budgets, prior performance, and benchmarks.<br>• Prepare and communicate financial insights and business results to both Supply Chain and Finance leadership teams.<br>• Collaborate with stakeholders to provide detailed analysis on product costs, new projects, capital investments, and process improvement initiatives.<br>• Oversee and manage the annual budget process for the Supply Chain team, ensuring accuracy and efficiency.<br>• Develop, maintain, and optimize information databases and standardized reporting tools to support decision-making.<br>• Review and validate expense classifications for accuracy and compliance with company standards.<br>• Assist in preparing forecasts and conducting detailed analytics to guide business strategies.<br>• Train and mentor the Supply Chain team to enhance their financial knowledge and analytical capabilities.<br>• Utilize expertise to streamline current reporting processes and improve daily financial tasks.<br>• Perform ad hoc financial and business reporting as required to meet organizational needs.
We are looking for a Senior Financial Analyst to join our team in Scarborough, Ontario. In this role, you will play a key part in supporting financial planning and analysis, ensuring compliance with reporting standards, and contributing to operational efficiency within a manufacturing environment. This is an excellent opportunity to utilize your expertise in cost accounting, full-cycle accounting, and financial reporting to drive impactful business decisions.<br><br>Responsibilities:<br>• Assist in preparing budgets, forecasts, and variance analyses to support strategic financial planning.<br>• Partner with manufacturing teams to analyze key performance indicators, cost standards, and operational metrics.<br>• Conduct physical inventory counts and oversee the cycle count program to maintain inventory accuracy.<br>• Prepare financial statements in compliance with organizational and regulatory standards.<br>• Ensure adherence to legal, tax, and compliance requirements in financial reporting.<br>• Maintain and reconcile the general ledger, including accrued liabilities, prepaid expenses, and depreciation schedules.<br>• Provide analytical support to business initiatives and collaborate across departments to achieve financial and operational goals.<br>• Mentor less experienced finance team members, fostering their growth and development.<br>• Contribute to improving processes and systems within the finance function to enhance efficiency.
<p>We are looking for a Senior Financial Reporting Analyst to join our team in the GTA. In this role, you will provide critical insights through detailed financial analysis and reporting, enabling strategic decision-making. This is an exciting opportunity for someone who thrives on working with complex data and delivering actionable recommendations.</p><p><br></p><p>Responsibilities:</p><ul><li>Deliver accurate financial reports, ensuring compliance with regulatory and organizational standards.</li><li>Analyze financial data to identify trends, variances, and opportunities for improvement.</li><li>Conduct project margin analysis by comparing quotes to actual results and providing detailed variance analysis.</li><li>Assist Project Managers and the quoting department in optimizing profitability by providing accurate historical information.</li><li>Assist in the preparation of monthly, quarterly, and annual financial statements.</li><li>Monitor performance against budgets and update forecasts as needed.</li><li>Prepare accurate and timely financial reports, including variance analyses by entities and at the consolidated level.</li><li>Manage monthly revenue reconciliations, including accruals and deferrals, ensuring accuracy and compliance.</li><li>Oversee intercompany transactions and perform reconciliations to ensure accuracy and compliance.</li><li>Analyze financial data to support forecasting, budgeting, and decision-making.</li><li>Provide recommendations for process improvements based on financial findings.</li></ul>
<p>We are looking for an experienced Sr. Financial Analyst. This is a long-term contract position within the food and food processing industry, offering a dynamic opportunity to contribute to financial planning, reporting, and analysis. The ideal candidate will bring strong analytical skills and a proactive approach to support decision-making processes across the organization.</p><p><br></p><p>Responsibilities:</p><p>• Consolidate and analyze weekly and monthly financial results, identifying variance drivers against budgets, prior years, and other benchmarks.</p><p>• Present business performance insights to Supply Chain and Finance leadership teams.</p><p>• Collaborate with stakeholders to provide detailed analysis on product costs, new initiatives, continuous improvement efforts, and capital investments.</p><p>• Oversee the annual budgeting process for the Supply Chain department, ensuring accuracy and alignment with organizational goals.</p><p>• Develop, manage, and enhance information databases and standard reporting tools to improve efficiency.</p><p>• Review and validate expense classifications to ensure accuracy and appropriateness.</p><p>• Assist with forecasting activities and deliver actionable insights through analytics.</p><p>• Provide training to the Supply Chain team to enhance their financial knowledge and capabilities.</p><p>• Apply prior experience to optimize current reporting processes and daily operational tasks.</p><p>• Perform ad hoc financial and business reporting as needed.</p>
<p>We are looking for a dedicated Help Desk Analyst to join our team in Kitchener, Ontario. The ideal candidate will provide exceptional technical support, ensuring smooth operations and resolving hardware and software issues efficiently. This role requires strong communication skills, a solid understanding of IT systems, and the ability to prioritize tasks effectively in a fast-paced environment.</p><p><br></p><p>Must have own vehicle, with a valid drivers license. </p><p><br></p><p>Responsibilities:</p><p>• Respond to and resolve technical issues related to hardware, software, and network connectivity.</p><p>• Provide support for Microsoft Windows 10 and the Office suite, ensuring optimal system performance.</p><p>• Diagnose and repair desktop and laptop hardware issues to maintain functionality.</p><p>• Utilize IT ticketing systems to track, prioritize, and manage service requests.</p><p>• Troubleshoot network-related problems, including device connectivity and communication issues.</p><p>• Collaborate with team members to implement solutions and support IT processes.</p><p>• Maintain and support Active Directory, printers, and other network architecture components.</p><p>• Apply Agile methodologies, such as Scrum, to manage tasks and improve efficiency.</p><p>• Offer guidance and support for Mac computers and other devices as needed.</p><p>• Conduct regular system checks to ensure a secure and optimized IT environment.</p>
<p><strong>Job Description: SAP Ariba –Training– Procurement Specialist</strong></p><p><strong>Position Overview</strong></p><p><strong> Our client is seeking a highly skilled and experienced SAP Ariba – Training – Procurement Specialist</strong> to play a pivotal role in ensuring a successful implementation of SAP Ariba for procurement processes. This position involves support for training initiatives, and alignment with organizational readiness for go-live. The ideal candidate will have extensive experience in a strong understanding of procurement workflows, and a background in training users across diverse functional areas. This is a flexible hybrid working arrangement, for a 8–12-month duration.</p><p><strong>Key Responsibilities</strong></p><p>· Collaborate with the Organizational Change Management (OCM) team to develop tailored training materials for diverse user groups (e.g., administrative staff, nurses, and stakeholders across 600 departments).</p><p>· Deliver dynamic training formats, including face-to-face workshops, online learning sessions, user manuals, team visuals, and other forms of interactive content.</p><p>· Effectively train 400+ end-users in classroom sessions, utilizing computer labs and workstations.</p><p>· Ensure all users are equipped with the skills and knowledge to operate the SAP Ariba system post-implementation.</p><p>· Conduct readiness assessments to identify gaps and provide targeted solutions to address them.</p><p>· Support the deployment phase by assisting users during the transition to the new procurement platform.</p><p><strong> </strong></p><p> </p>
<p>Robert Half is looking to recruit a full time / permanent Systems Configuration Specialist to join a client that is rapidly expanding in the east GTA region. This is an exciting opportunity offering growth, stability and excellent work culture!</p><p><br></p><p>Please take a look at the summarized information below and apply if you are a good fit. Due to the high volume of applicants, those that fit the requirements closely will receive a response - Thank you for your understanding.</p><p><br></p><p>Role: Systems Configuration Specialist</p><p>Type: Full time / permanent</p><p>Location: East GTA</p><p>Compensation: $65k to $70k + Annual Bonus (Individual performance / company performance ) + 3 Weeks Vacation + 6 PTO days + Benefits including ESP</p><p><br></p><p>Requirements + Responsibilities:</p><p>• 4+ years experience as Business Analyst or Technical Analyst (or similar)</p><p>• Experience working with business requirements – Understanding how requirements are translated into technical documents; IT based projects</p><p>• Experience working in payment cards (ideally); financial or banking or software industry is acceptable</p><p>• Understands workflows and business processes; business process mapping – VISIO, SALESFORCE etc.</p><p>• Setting up workflows from scratch (configuration); technical acumen</p><p>• Banking operations / back office banking knowledge</p><p>• Software implementation experience</p><p>• Strong communication – Most clients are in USA; research maybe required</p><p>• Product is a low code solution and by configuration they mean “Workflows”</p><p>• ASSET: Understanding of Java / J2EE / Web-based applications; SQL – This is not an in-depth technical role</p>
We are looking for a highly analytical and detail-oriented Product Activation Analyst to join our dynamic Digital Product Team in Toronto, Ontario. In this long-term contract position, you will play a key role in managing data-driven processes, ensuring operational excellence, and supporting the activation of digital products. This hybrid role requires on-site presence three days per week and offers the opportunity to work closely with cross-functional teams to enhance product scalability and compliance.<br><br>Responsibilities:<br>• Oversee product activation processes, emphasizing user access entitlements and permissions.<br>• Prepare and maintain structured data files for system uploads, ensuring accuracy and version control.<br>• Utilize Excel and Power BI to analyze large datasets, uncover trends, and deliver actionable insights.<br>• Create dashboards and reports to effectively communicate metrics and performance to stakeholders.<br>• Address and resolve inconsistencies, gaps, and risks in activation-related workflows and data.<br>• Collaborate with product, IT, and business teams to support data analysis for product launches.<br>• Document business use cases, operational procedures, and functional requirements for product activation.<br>• Develop and maintain best practices and process documentation to ensure scalability and consistency.<br>• Apply frameworks for organizing and tagging raw data to enhance usability.<br>• Contribute to continuous improvement initiatives for activation tools and processes.
<p>This is the right opportunity for an <strong>Early Career Starter</strong> to get experience. Join a globally recognized leader on a long term project. This exciting contract opportunity is only offered <u>5 days a week onsite - no remote work is permitted</u>. Working as part of a team, the Jr Project Analyst reports to a Pod Leader who provided daily training, supervision and direction. <u>This is your chance to get experience in the Financial Services sector on a project for one of the biggest banks in North America.</u><strong></strong></p>
<p>We are seeking a highly organized and detail-oriented Business Support Coordinator to support our client's growing Operations teams. This is a pivotal role that blends strong administrative support with proactive coordination across departments, clients, and external service providers. While prior experience in mechanical contracting, construction, or property management is considered a strong asset, we welcome qualified candidates from all professional backgrounds who are adaptable, tech-savvy, and eager to learn.</p><p><strong> </strong></p><p>The ideal candidate will have at least three years of relevant experience and a strong understanding of supporting internal teams in a fast-paced, proactive, and collaborative environment. If you're passionate about providing exceptional administrative support and eager to contribute to our success, we'd love to hear from you.</p><p><strong> </strong></p><p><strong>KEY RESPONSIBILITIES</strong></p><ul><li>Provide comprehensive administrative and operational support to internal teams and external clients.</li><li>Coordinate internal and client meetings, manage agendas, record detailed notes, and ensure all action items are tracked and completed.</li><li> Maintain and organize digital filing systems, ensuring all internal documentation is stored efficiently and accurately.</li><li>Act as liaison with third-party professional service providers, including IT Support, VoIP and After-Hours Answering Services, and Insurance Bonding.</li><li>Support special projects that accelerate the company’s 3.0 Strategic Initiatives, including digitization of systems and process improvement.</li><li>Manage the company’s CRM/database, including data entry, lead tracking, client follow-up, and reporting functions to support sales and service operations.</li><li>Work with the website contractor team to ensure timely content and service updates and maintain consistency with the company’s brand and evolving service offering.</li><li>Maintain and update operational dashboards.</li><li>Assist in creating and managing internal workback timelines for project bids and tenders, supporting timely and accurate submissions.</li><li>Draft, format, and issue client proposals using standardized templates, ensuring accuracy and brand consistency.</li><li>Support the preparation and tracking of insurance certificates, WSIB clearances, and compliance documentation.</li><li>Coordinate internal celebration programs and contribute to fostering a positive and collaborative team culture.</li></ul>
<p><strong>About the Role</strong></p><p>We’re recruiting for two <strong>Operations & Distribution Coordinators</strong> to join a well-established consumer goods and distribution company. These roles are full-time, Monday to Friday, and offer the opportunity to grow your skills in a supportive, fast-paced environment. One role will focus on <strong>Inbound logistics</strong> and the other on <strong>Outbound coordination</strong>.</p><p><strong>What You’ll Do</strong></p><ul><li>Enter and process orders accurately and on time</li><li>Create and maintain SKUs for new products</li><li>Coordinate inbound and outbound logistics, including trucking schedules and container shipments</li><li>Work closely with sales, buyers, and warehouse teams to ensure smooth distribution</li><li>Track orders and provide updates to internal stakeholders</li><li>Support with documentation, scheduling, and reporting using Excel, SharePoint, and other systems</li><li>Assist in ensuring packaging, production, and shipment requirements are met (e.g., shrink wrap, labeling)</li></ul><p><br></p>
