<p>At Robert Half, we connect exceptional talent with innovative companies dedicated to partnership and operational excellence. Our client is a global technology and service leader in manufacturing, driven by a commitment to becoming “partners in performance” with every customer. You’ll be part of a team that delivers world-class solutions on a local level, combining expertise, technology, and close collaboration for measurable results. This role is ideal for candidates looking for hands-on ownership, and ongoing professional development in a collaborative, locally-empowered setting. You’ll gain access to innovative resources and make an impact by optimizing manufacturing operations for industry-leading customers.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Work directly with Account Managers to ensure customer requirements are net</li><li>Order entry, enter customer orders promptly and accurately into SAP</li><li>Monitor and verify inventory availability for incoming orders; coordinate logistics to fulfill shipments to end customers.</li><li>Work closely with demand planners to ensure needs are met</li><li>Manage invoicing processes to ensure timely and error-free customer billing.</li><li>Support shipping and receiving activities to confirm all documents and goods match requirements.</li><li>Reconcile inventory levels and assist in preparing accurate invoices.</li><li>Actively follow up on order progress with production, shipping, and logistics teams to resolve issues and maintain customer satisfaction.</li></ul>
We are looking for a Sr. Customer Service Representative to join our team in Markham, Ontario. This bilingual contract role requires fluent French and English communication skills to support clients effectively. As part of a hybrid work arrangement, the position offers a dynamic opportunity to manage customer inquiries and contribute to our operations in the automotive industry.<br><br>Responsibilities:<br>• Handle incoming and outgoing customer inquiries with professionalism and efficiency.<br>• Verify client information and establish appropriate payment arrangements.<br>• Prepare, review, and send necessary documentation to customers.<br>• Maintain accurate records of all customer interactions in the internal system.<br>• Assist with evaluations and documentation related to Total Loss claims.<br>• Support departmental activities and complete additional tasks as needed.<br>• Utilize Salesforce and other CRM tools to manage customer data and communications.<br>• Collaborate with team members to ensure excellent service delivery.
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Markham, Ontario. In this long-term contract role, you will play a key part in delivering exceptional support to customers and sales representatives while ensuring adherence to high service standards. This position offers a hybrid work arrangement, allowing you to engage in both in-office and remote work settings.<br><br>Responsibilities:<br>• Provide attentive and empathetic customer support while maintaining a positive attitude in all interactions.<br>• Manage customer accounts and orders, ensuring accurate processing, issue resolution, and timely follow-ups.<br>• Monitor and maintain email inboxes, addressing customer and sales inquiries promptly and effectively.<br>• Support new customers and assist with the use of online ordering portals, ensuring a seamless experience.<br>• Document and resolve customer, sales, and patient interactions, escalating issues to appropriate departments when necessary.<br>• Track daily sales transactions to ensure all orders are completed in a timely and accurate manner.<br>• Identify opportunities to upsell or cross-sell products and services during customer engagements.<br>• Propose process improvements to enhance efficiency and present suggestions to the leadership team.<br>• Collaborate with cross-functional teams to ensure tasks are completed and customers receive comprehensive support.<br>• Adhere to established customer service standards, policies, and procedures while contributing to a culture of excellence.
<p>We are looking for a dedicated Operations Specialist to join our team in Toronto, Ontario. In this long-term contract role, you will play a key part in optimizing operational processes and ensuring seamless workflow management. This is a great opportunity to contribute your expertise in data processing, customer service, and enterprise systems to drive efficiency and support organizational goals.</p><p><br></p><p><br></p><p><strong>Job Responsibilities: </strong></p><p>● Understanding the basic business and store operations, as well as the business & store structures, Effectively & efficiently compile data base of store information</p><p>● Responsible for weekly and monthly information creation for stores and store operations team</p><p>● Managing Company wide tasks, following through until completions cross-functionally</p><p>● Flexibly adopt the information depending on the business needs</p><p>● Develop the routine communication cross-functionally to achieve the goals.</p><p>● Manage and ensuring customer facing store information, most up to date</p><p>● Acquire the data analyses skills and reflect to the information and communication for the future</p><p>● Review business reports to identify future focus points</p><p>● Meet deadlines, leading internal teams, accurately provide information in details, but understanding the priorities</p><p><br></p>
<p>We are looking for an experienced <strong>Payroll Reporting Specialist </strong>to oversee comprehensive payroll and benefits operations for a large workforce. This role involves managing end-to-end payroll processes, ensuring compliance with regulations, and maintaining system accuracy while delivering exceptional service to employees and stakeholders. </p><p><br></p><p>This is a long-term contract position based in Toronto, ON.</p><p>Work model: 3 days onsite, downtown Toronto.</p><p><br></p><p>Responsibilities:</p><p>• Manage full-cycle payroll processing for a large workforce, including biweekly, off-cycle, and special payroll runs.</p><p>• Handle complex transactions such as terminations, severance, retroactive adjustments, and incentive payments.</p><p>• Administer payments related to T4A, including fellowships, graduate student stipends, and fee-for-service arrangements.</p><p>• Reconcile benefits and pension payments for employees on leave and ensure accurate processing.</p><p>• Conduct regular audits to identify and resolve payroll discrepancies while maintaining compliance with regulations.</p><p>• Maintain and configure payroll systems, including updating pay codes, deductions, and tax adjustments.</p><p>• Collaborate with HR and Finance teams to support system performance and cross-functional requirements.</p><p>• Prepare and distribute payroll reports, support financial reconciliations, and assist with year-end activities.</p><p>• Coordinate year-end payroll processes, including taxable benefits, T4/T4A preparation, and statutory filings.</p><p>• Provide guidance and support to employees, managers, and other stakeholders on payroll-related inquiries.</p>
We are looking for an experienced Collections Specialist to join our team in Toronto, Ontario on a contract basis. In this role, you will play a key part in managing business-to-business collections, ensuring timely payments, and maintaining strong client relationships. This position offers an exciting opportunity to contribute to a dynamic team within the media industry.<br><br>Responsibilities:<br>• Oversee and manage business-to-business collections processes to recover outstanding payments efficiently.<br>• Collaborate with clients to address payment discrepancies and resolve issues professionally.<br>• Maintain accurate records of collection activities using accounting software systems.<br>• Communicate effectively with internal teams to ensure alignment on collection priorities.<br>• Provide support in handling a backlog of collections while adhering to company policies.<br>• Utilize tools such as Great Plains and Xero to track payment statuses and update financial records.<br>• Monitor accounts for overdue payments and take proactive measures to minimize delinquencies.<br>• Analyze trends in payment delays and recommend strategies to improve collection outcomes.<br>• Prepare detailed reports on collection activities for management review.<br>• Deliver excellent customer service to clients while safeguarding company interests.
We are looking for an experienced ITSM Specialist to join our team on a contract basis in Oakville, Ontario. In this role, you will leverage your expertise in IT service management to optimize processes and ensure seamless operations. This position provides an excellent opportunity to work on a variety of ITSM functions, including incident, request, and change management, while using ServiceNow as a primary tool.<br><br>Responsibilities:<br>• Manage IT service management processes such as incident, request, and change management, ensuring compliance with best practices.<br>• Administer and configure the ServiceNow platform to support business objectives and streamline workflows.<br>• Oversee hardware and software management activities, ensuring proper tracking and documentation.<br>• Develop and maintain knowledge management systems to support internal teams and drive process improvements.<br>• Provide guidance and expertise on ITIL processes, ensuring adherence to organizational standards.<br>• Troubleshoot and resolve issues within the ITSM environment, taking ownership of tasks and delivering solutions efficiently.<br>• Collaborate with stakeholders to identify opportunities for process optimization and improved service delivery.<br>• Maintain strong customer service standards by addressing concerns and providing timely support.<br>• Support the implementation and adoption of ITSM best practices across the organization.
<p>We are seeking a Benefits Help Desk Representative to serve as the primary point of contact for members seeking information and assistance with the group insurance program. This role blends customer service, insurance program knowledge, claims interpretation, and departmental administrative support to deliver best-in-class member experience.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to member inquiries on insurance program details, including benefits, timeframes, processes, policies, and procedures.</li><li>Address specific questions regarding claims status, payments, eligibility, and dependents, clarifying concerns and facilitating resolution with the claims adjudicator, service providers, and management.</li><li>Triage inquiries, provide program information from websites and brochures, and offer solutions to member problems.</li><li>Log and track all member interactions to ensure timely resolution and thorough documentation.</li><li>Liaise with Benefits staff and escalate complex cases to senior team members or management as needed.</li><li>Obtain and confirm provider information for claims adjudication by communicating with members, dental offices, hospitals, and benefit practitioners.</li><li>Answer general inquiries received via the call center within your area of expertise.</li><li>Support administrative tasks within the department, including organizing claims, processing medical referrals, managing disability information, and assisting during program renewal periods.</li><li>Help with outgoing benefit mailings, check distribution, member packages, and maintenance of legal documentation like Powers of Attorney and Authorization Letters.</li><li>Monitor and alert management about emerging trends or concerns to continually improve member service standards.</li></ul><p><strong>Apply Now</strong></p><p>If you are a dedicated service professional with insurance and benefits experience, we invite you to apply and help us deliver excellence to our insured members. This position is exclusively through Robert Half.</p>
<p>Are you an analytical and detail-oriented professional with a passion for credit management and financial systems? We’re seeking a Credit Specialist to join a growing Finance team. In this role, you’ll be responsible for assessing credit risk, managing credit limits, and supporting automation and reporting initiatives that strengthen financial operations across North America.</p><p><br></p><p>Our client is a long-standing leader in the logistics and trade management industry, helping businesses move goods efficiently across borders. The organization is known for its collaborative culture, commitment to innovation, and focus on delivering exceptional customer service.</p><p><br></p><p>What You’ll Do</p><ul><li>Conduct credit reviews for new and existing customers using financial analysis and risk assessment tools.</li><li>Recommend and maintain credit limits and payment terms based on customer profiles and market conditions.</li><li>Review and manage customer credit agreements to ensure compliance with company policies and regional regulations.</li><li>Maintain and update credit data within Microsoft Dynamics 365 Finance & Operations and Customer Engagement (CE/CRM) platforms.</li><li>Collaborate with IT and Finance teams to ensure seamless integration of credit workflows across ERP and CRM systems.</li><li>Support automation and reporting initiatives using Power BI and Excel-based analytics.</li><li>Partner with Sales, Operations, and Compliance to ensure smooth onboarding of new customers, including credit vetting and documentation.</li><li>Liaise with banking partners and accounts receivable insurance providers to maintain accurate credit profiles and ensure proper coverage.</li><li>Provide timely documentation and updates to support credit insurance renewals and claims.</li><li>Monitor customer payment behaviour and proactively address delinquencies or credit risks in coordination with internal teams.</li><li>Deliver regular reports to the VP of Finance on credit exposure, customer risk trends, and portfolio performance.</li><li>Use data analytics to identify opportunities for process improvement and risk mitigation.</li></ul><p><br></p><p>What You Bring</p><ul><li>Post-secondary education in Accounting, Finance, or Business Administration (CPA or credit designation an asset).</li><li>3+ years of experience in credit analysis, credit management, or accounts receivable within a corporate environment.</li><li>Proficiency in Microsoft Dynamics 365 Finance & Operations, CRM systems, and advanced Excel skills.</li><li>Experience with Power BI or other reporting tools preferred.</li><li>Strong analytical mindset and attention to detail with the ability to interpret financial data and assess risk.</li><li>Excellent communication and collaboration skills across departments and with external partners.</li></ul><p><br></p>
We are looking for a detail-oriented and friendly Receptionist to join our team in Toronto, Ontario. As the first point of contact for visitors and clients, you will play a vital role in creating a welcoming and organized environment. This position is ideal for someone with strong customer service skills and a passion for maintaining efficient office operations in a fast-paced setting.<br><br>Responsibilities:<br>• Greet and assist visitors, clients, and employees with courtesy and efficiency.<br>• Maintain accurate visitor records, ensuring all guests sign in upon arrival.<br>• Perform general administrative tasks, including data entry, filing, and managing office supplies.<br>• Address client and visitor inquiries, providing exceptional customer service at all times.<br>• Handle incoming and outgoing mail, including sorting, distributing, and preparing shipments.<br>• Support the marketing team with seasonal mail-outs and other assigned tasks.<br>• Keep the reception area and lobby clean, organized, and welcoming.<br>• Monitor and restock office amenities such as coffee machines and snack bars, placing replenishment orders as needed.<br>• Manage multi-line phone systems, directing calls and taking messages efficiently.<br>• Complete additional responsibilities as assigned by management.
<p>Robert Half is partnering with a leading client to identify an accomplished Senior Talent Acquisition Specialist for their Human Resources team. In this role, you’ll be instrumental in attracting and securing highly skilled professionals for both technical and senior leadership positions across North America. The position requires a blend of strategic thinking, innovation, and collaboration, utilizing data analytics and AI-driven technologies to enhance recruitment effectiveness.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Work closely with hiring managers to develop and execute effective recruiting strategies aimed at top-tier talent.</li><li>Apply AI-powered insights and analytics to inform hiring decisions and continuously improve recruitment methodologies.</li><li>Manage the entire recruitment lifecycle, from sourcing candidates to negotiating offers.</li><li>Collaborate with stakeholders to assess staffing requirements and develop engaging job descriptions.</li><li>Source exceptional candidates through passive outreach, social media, job boards, and professional networks.</li><li>Conduct initial screening interviews and assessments to evaluate candidate qualifications.</li><li>Maintain organized records of candidate pipelines and recruitment activities.</li><li>Monitor industry trends to provide actionable recommendations for advancing the recruitment process.</li><li>Deliver timely market intelligence to ensure hiring strategies support key business priorities.</li><li>Review and enhance talent acquisition programs to maximize operational efficiency.</li><li>Contribute to employer branding initiatives and participate in recruitment-driven projects.</li><li>Represent the organization at career fairs, networking events, and other talent acquisition forums.</li></ul><p><br></p>
<p>We are seeking an <strong>experienced, outgoing, and engaging Talent Acquisition Specialist</strong> with a strong focus on <strong>campus recruitment</strong> to help our client build exceptional teams. In this role, you will play a key part in identifying and recruiting top-tier talent while providing strategic guidance on hiring practices. Your expertise in sourcing, evaluating, and onboarding candidates will ensure organizations secure the talent they need for sustained success.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Partner with our internal clients to understand their hiring needs, organizational goals, and company culture.</li><li>Utilize innovative sourcing methods, including job boards, applicant tracking systems, and LinkedIn Recruiter, to identify and attract high-quality candidates.</li><li>Drive <strong>campus recruitment initiatives</strong>, including building relationships with universities, attending career fairs, and engaging with student organizations.</li><li>Conduct thorough evaluations of candidates’ skills, experiences, and cultural fit for specific roles.</li><li>Manage the entire recruitment process, ensuring efficiency and a positive experience for clients and candidates.</li><li>Stay informed about market trends and emerging talent acquisition strategies to enhance recruitment outcomes.</li><li>Develop and maintain talent pipelines to support future hiring requirements.</li><li>Provide expert advice to clients on hiring trends, talent availability, and compensation benchmarking.</li></ul>
<p>We’re looking for a high-energy recruitment professional who’s ready to elevate their career in a fast-paced corporate environment within the healthcare, pharmacy, and financial services ecosystem. If you thrive in a high-volume, collaborative setting and love designing innovative sourcing strategies, this role empowers you to be the strategic talent advisor you’ve always wanted to be.</p><p><strong>What You’ll Drive</strong></p><ul><li>Lead end-to-end recruitment for a diverse portfolio of corporate roles — Operations, Call Centre, IT, Finance, Business Development, Auditing, Investigations, and more.</li><li>Own the full hiring lifecycle: intake meetings, posting, proactive sourcing, phone screens, interview coordination, offers, and background/reference checks.</li><li>Manage 15–20 requisitions simultaneously, across entry to mid-senior levels, while maintaining exceptional quality and candidate experience.</li><li>Design fresh, creative sourcing tactics to attract talent across Canada — leveraging LinkedIn, social platforms, niche networks, and emerging channels.</li><li>Build and maintain relationships with colleges, universities, and industry associations to strengthen employer visibility and talent pipelines.</li><li>Support campus hiring and participate in job fairs, co-op events, and early-career recruitment initiatives.</li><li>Champion the internal referral program and drive monthly engagement communications.</li><li>Share market intelligence, talent trends, and competitive insights to influence hiring strategy and workforce planning.</li><li>Deliver ongoing recruitment updates to HR leaders, hiring managers, and senior leadership.</li><li>Act as a brand ambassador who delivers a best-in-class candidate and client experience.</li><li>Continuously cultivate a strong pipeline of industry-aligned talent for future needs.</li><li>Take on additional strategic projects as required.</li></ul>
We are looking for a detail-oriented and approachable Receptionist to join our team on a contract basis in Richmond Hill, Ontario. This role involves providing front-desk support, handling administrative tasks, and interacting with parents, students, and staff in a positive and welcoming manner. As this is a contract position, you will be covering for a medical leave for an estimated duration of 4-6 weeks.<br><br>Responsibilities:<br>• Provide front-desk reception coverage, including greeting visitors and answering multi-line phone systems.<br>• Engage with parents, students, and staff to ensure a welcoming and supportive environment.<br>• Assist with administrative tasks such as data entry, organizing files, and managing email correspondence.<br>• Coordinate and schedule appointments efficiently using Microsoft Outlook.<br>• Participate in morning and afternoon "Kiss and Ride" duties, ensuring safety and smooth operations.<br>• Maintain a detail-oriented and friendly demeanor while addressing inquiries and resolving issues.<br>• Uphold the nut-free policy within the work environment.<br>• Support other staff members as needed to ensure seamless daily operations.<br>• Ensure compliance with organizational policies, including maintaining a valid vulnerable sector check.
<p>Are you a marketing leader with experience in marketing and a passion for driving results? Our client seeks a hands-on, full-time Marketing Manager to guide strategy, execute campaigns, and oversee marketing operations for their regional business, while also working with the global marketing team. This position is a digital marketing generalist, leading top and bottom funnel marketing initiatives, with ROI in mind. This individual will manage 1 Marketing Specialist and be tasked with growing our client’s new and existing product portfolio.</p><p> </p><p>This role is an in-office position, 5x per week in office in Mississauga with 1-2x annual travel to the US. </p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop and execute marketing strategies that support brand awareness and digital lead generation</li><li>Collaborate with sales and other departments to align efforts and create impactful top of funnel and bottom of funnel marketing programs</li><li>Oversee updates and maintenance of the company’s Canadian website</li><li>Manage marketing budgets, timelines, and deliverables to ensure projects are completed on time and within scope</li><li>Analyze marketing performance and present key metrics and recommendations to management</li><li>Manage a 1 Marketing Specialist and provide them with mentorship, training, support, and performance management </li><li>Ensure effective internal and external communications supporting marketing initiatives</li><li>Partner with external agencies for digital ad campaigns and paid advertising </li><li>Manage a marketing budget of 300K annually </li><li>Occasional travel required, including 1–2 trips per year to the US</li></ul>
<p>Robert Half is looking to recruit a full time / permanent Systems Configuration Specialist to join a client that is rapidly expanding in the east GTA region. This is an exciting opportunity offering growth, stability and excellent work culture!</p><p><br></p><p>Please take a look at the summarized information below and apply if you are a good fit. Due to the high volume of applicants, those that fit the requirements closely will receive a response - Thank you for your understanding.</p><p><br></p><p>Role: Systems Configuration Specialist</p><p>Type: Full time / permanent</p><p>Location: East GTA</p><p>Compensation: $65k to $70k + Annual Bonus (Individual performance / company performance ) + 3 Weeks Vacation + 6 PTO days + Benefits including ESP</p><p><br></p><p>Requirements + Responsibilities:</p><p>• 4+ years experience as Business Analyst or Technical Analyst (or similar)</p><p>• Experience working with business requirements – Understanding how requirements are translated into technical documents; IT based projects</p><p>• Experience working in payment cards (ideally); financial or banking or software industry is acceptable</p><p>• Understands workflows and business processes; business process mapping – VISIO, SALESFORCE etc.</p><p>• Setting up workflows from scratch (configuration); technical acumen</p><p>• Banking operations / back office banking knowledge</p><p>• Software implementation experience</p><p>• Strong communication – Most clients are in USA; research maybe required</p><p>• Product is a low code solution and by configuration they mean “Workflows”</p><p>• ASSET: Understanding of Java / J2EE / Web-based applications; SQL – This is not an in-depth technical role</p>
<p>We are looking for an experienced Graphic Designer to join our client on a long-term contract basis. This fully remote position offers an exciting opportunity to create high-quality visual content that supports marketing initiatives and strengthens brand identity. The ideal candidate will bring a blend of creative strategy and technical expertise to deliver impactful designs across digital, print, and web platforms.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement creative concepts that align with brand strategies and marketing objectives.</p><p>• Deliver art direction and design solutions for a variety of platforms, including digital, print, and experiential media.</p><p>• Collaborate with marketing managers and project managers to ensure project requirements are met effectively.</p><p>• Create and edit visual content such as images, videos, and graphics, ensuring brand consistency and technical accuracy.</p><p>• Design user interface elements and responsive templates for websites and mobile applications.</p><p>• Prepare and finalize files for both print and digital production, adhering to brand guidelines.</p><p>• Work with copywriters to align visual elements with compelling messaging and storytelling.</p><p>• Manage multiple projects simultaneously, ensuring deadlines are met and quality standards are maintained.</p><p>• Provide expert-level support in Adobe Creative Suite tools, including Photoshop, Illustrator, and InDesign.</p><p>• Respond to feedback and make revisions to ensure deliverables meet expectations.</p>
We are looking for an experienced Outside Sales Representative to join our team in Toronto, Ontario. This dynamic role combines business development and operational responsibilities, offering an exciting opportunity for professionals eager to contribute to commercial growth and administrative excellence. If you have a strong background in sales and a passion for driving results, we encourage you to apply.<br><br>Responsibilities:<br>• Identify and pursue new business opportunities for chemical products and materials.<br>• Conduct thorough market research and analyze competitors to support strategic sales planning.<br>• Build and maintain strong client relationships through meetings, proposals, and contract negotiations.<br>• Track sales performance, product demand, and market trends to inform business strategies.<br>• Collaborate with internal teams to enhance product offerings and pricing models.<br>• Manage customer orders, including processing contracts, invoicing, and maintaining accurate documentation.<br>• Coordinate shipment logistics, customs clearance, and communication with relevant parties.<br>• Oversee payables, receivables, and credit applications to ensure timely collections and address overdue accounts.<br>• Prepare detailed reports on sales performance, inventory levels, and operational metrics for management.<br>• Ensure compliance with company policies and external regulations while providing administrative support to the sales team.
<p>We are looking for an experienced Senior Accountant and Manager to join a well-established accounting firm in Trenton, Ontario. This role is ideal for a motivated individual with a strong background in audits, reviews, and tax services who thrives in a client-focused environment. You will play a vital role in delivering comprehensive accounting solutions to owner-managed businesses.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and review financial statements, ensuring accuracy and compliance with accounting standards.</p><p>• Conduct audits, reviews, and Notice to Reader engagements for a variety of clients.</p><p>• Manage corporate and personal tax filings, providing expert guidance on tax planning and compliance.</p><p>• Build and maintain strong relationships with business owners to understand their needs and provide tailored advice.</p><p>• Oversee client accounts, including monitoring transactions and balances to ensure financial health.</p><p>• Address audit findings, providing recommendations for improvement and implementing solutions.</p><p>• Lead audit engagements, coordinating with team members to deliver high-quality results.</p><p>• Collaborate with internal and external stakeholders to support the growth and success of clients' businesses.</p><p>• Ensure all financial records are organized and up-to-date, adhering to regulatory requirements.</p><p>• Provide innovative strategies to clients, helping them optimize their financial operations and achieve growth.</p>
<p><strong>Position: </strong>Senior Auditor (Contract)</p><p><strong>Work Model:</strong> Fully Remote </p><p> <strong>Contract Duration:</strong> 3+ Months</p><p><strong> </strong></p><p><strong>About the Role:</strong></p><p>Our client is seeking Audit Support from a Subject Matter Expert perspective for their upcoming Deal Desk Audits for large tech companies. </p><p>Tentative timing for the Deal Desk audit is January with the report to be finalized by end of April.</p><p> </p><p> This role requires a strong Auditor for SME support to ensure Internal Audit is reviewing the right areas, and providing insight, industry benchmarking information. </p><p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><ul><li>Assess the organization’s processes and internal controls for Deal Desk against industry best practices and regulatory expectations.</li><li>Design and execute audit programs to evaluate Deal Desk effectiveness.</li><li>Identify gaps, weaknesses, and opportunities for improvement in internal controls and practices.</li><li>Work closely with business owners to communicate findings and support remediation.</li><li>Document audit work clearly and thoroughly, producing well-structured working papers and reports.</li><li>Draft clear, actionable audit findings and recommendations.</li></ul><p><br></p>
<p>Robert Half is seeking a <strong>Change & Risk Management Specialist</strong> for a Hamilton client. The successful consultant will drive successful organizational transformations and the seamless adoption of new technology solutions. This critical role combines expertise in change management and risk mitigation with a strong ability to engage stakeholders, assess business impacts, and foster alignment across technical and non-technical teams. This is a 6+ month engagement, with a hybrid working arrangement, 3 days in office.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Conduct stakeholder analysis to identify key influencers, role dynamics, and potential organizational constraints.</li><li>Establish and maintain communication channels to share updates, manage expectations, and solicit input.</li><li>Draft clear, professional corporate communications designed to inform and align employees and leadership on change initiatives.</li><li>Perform change impact assessments to analyze how new processes or technologies affect business units and end users.</li><li>Develop tailored resistance management strategies to address adoption challenges and accelerate change acceptance.</li><li>Design and deliver training programs, including workshops and awareness sessions, to support end-user adoption.</li><li>Conduct Business Impact Analyses (BIA) to assess critical business processes, identify dependencies, and evaluate potential risk exposures.</li><li>Partner with IT, risk management, and project teams to integrate risk mitigation strategies and compliance measures into change programs.</li><li>Track adoption metrics and provide detailed progress reports to leadership and stakeholders.</li><li>Continuously assess outcomes and recommend adjustments to change strategies where needed.</li><li>Capture lessons learned and develop a repository of best practices to enhance future change and risk management initiatives.</li></ul>
<p>Robert Half is partnering with an industry-leading client to identify a dynamic and visionary Director of Project Management. This leader will play a key strategic role in establishing and overseeing an enterprise Project Management Center of Excellence, reporting directly to the SVP, IT.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Support the SVP, IT in establishing a robust center of excellence (CoE) for enterprise project management across the organization.</li><li>Define and implement project management standards, including developing criteria for certifications, success metrics, methodologies, and toolsets.</li><li>Create and lead a Project Management CoE that upskills project management practitioners and actively shares industry best practices.</li><li>Oversee compliance with enterprise project management policies and standards.</li><li>Manage project prioritization requests from business units to determine staffing, training, tools, and software needs to support company objectives.</li><li>Provide relevant data and analyses for executive leaders to evaluate which project proposals offer the highest strategic value and alignment.</li><li>Work closely with executives to define and communicate project priorities, implementation schedules, risks, and opportunities.</li><li>Drive investment decisions in tools, processes, and workforce required for optimal project portfolio management, risk reviews, document controls, and training.</li><li>Set and review annual performance targets for team members, ensuring individuals and teams meet key objectives.</li><li>Delegate work to a team of Project Managers, Program Managers, and Business Analysts, while defining clear team roles and operating models.</li><li>Mentor and line-manage project teams, actively supporting career growth and skills development.</li></ul><p><br></p><p><br></p>
<p>Our client a well established medium sized public accounting firm based in North GTA is looking for a Tax Manager specializing in SR& ED to join their firm. In this role, you will play a critical part in guiding clients through the SR& ED tax incentive process, ensuring compliance and maximizing benefits. This position offers an opportunity to collaborate with a team of professionals while leveraging your expertise in tax and financial matters.</p><p><br></p><p>Responsibilities:</p><p>• Evaluate and identify activities eligible for SR& ED tax incentives for clients.</p><p>• Prepare and oversee technical reports and supporting documentation to facilitate SR& ED claims.</p><p>• Represent clients in discussions with government authorities regarding SR& ED matters.</p><p>• Provide expert advice and serve as a technical resource for clients and internal teams on SR& ED policies.</p><p>• Lead teams in understanding SR& ED program requirements, with emphasis on financial and tax-related aspects.</p><p>• Manage client engagements by preparing detailed summaries of SR& ED expenses and ensuring thorough reviews.</p><p>• Collaborate with tax and assurance teams to prepare and verify SR& ED tax incentive claims.</p><p>• Keep management and team members informed of progress and address significant issues in a timely manner.</p><p>• Perform additional duties as required to support SR& ED-related processes.</p>
<p><strong>Job Description: </strong>Functional Business Analyst</p><p><strong>Working Arrangement: </strong>hybrid, onsite as required </p><p><strong>Duration:</strong> 6+ months </p><p><strong>Overview:</strong></p><p> Our client in Scarborough is seeking an experienced Business Analyst to deliver engaging, hands-on SAP S/4HANA expertise to assist with a systems implementation for finance modules and submodules. The ideal candidate will have robust systems knowledge, a background in testing and training with S/4HANA, and a proven history of working with finance professionals through the implementation. </p><p><strong>Key Responsibilities:</strong></p><ul><li>Support User Acceptance Testing (UAT) by enabling teams to validate new system processes confidently.</li><li>Translate technical system concepts into clear, relatable content for users concerned about new processes and requirements.</li><li>Partner with finance leadership to schedule and execute knowledge-transfer sessions and documentation.</li><li>Lead in-person and virtual training sessions for finance teams, covering web-based systems, readiness surveys, and key S/4HANA submodules (AP, Controlling, GL, Treasury, Cash Management, Funds & Grants).</li><li>Develop and deliver presentations, workshops, and practical exercises tailored to various skill levels and roles across finance functions.</li><li>Serve as the go-to expert for post-launch troubleshooting and refresher training as required.</li></ul><p><br></p><p><br></p><p><br></p>
