4 results for Customer Service Specialist in St. Catharines, ON

Customer Experience Specialist

Etobicoke, ON
onsite
Contract / Temporary
22.8 - 26.4 CAD / Hourly
We are looking for a Customer Experience Specialist to join our team in Etobicoke, Ontario on a Contract basis. This on-site opportunity is well suited to someone who is organized, detail-oriented, and comfortable supporting customer order activities in a fast-paced setting. The successful candidate will help manage order information, assist with picking tasks, and contribute to smooth day-to-day service operations. This role is expected to start as soon as possible and is initially planned for a short-term assignment. Experience with SAP is a must, especially with SD Modules. Responsibilities:• Enter customer and order information accurately into internal systems while maintaining up-to-date records.• Process paper-based orders and convert them into digital entries for efficient handling and tracking.• Support order picking activities to help ensure items are prepared correctly and on schedule.• Review order details carefully to reduce errors and maintain a high standard of accuracy.• Assist with customer service-related administrative tasks that support daily operational needs.• Use business software and order management tools to complete data entry and service tasks efficiently.• Participate in training and quickly learn internal procedures and systems required for the assignment.
2026-06-02T00:00:00Z

Member Services Specialist

North York, ON
onsite
Contract / Temporary
24.7 - 28.6 CAD / Hourly
Our client is a not‑for‑profit organization operating within the unionized construction sector, responsible for administering pension, health & welfare, and supplementary unemployment benefit (SUB) plans for its members. The organization works closely with employers, union representatives, and third‑party providers to ensure accurate contributions, compliance with collective agreements, and a strong member experience. This role is ideal for a hands‑on benefits detail oriented whose primary focus is benefits administration, processing, and member support.
2026-06-03T00:00:00Z

Sr. Customer Service Representative

Welland, ON
onsite
Contract / Temporary
23 - 25 CAD / Hourly
We are looking for a Sr. Customer Service Representative to join a metal fabrication operation in Welland, Ontario on a Long-term Contract basis. This position supports customer accounts through accurate order coordination, shipment follow-up, billing administration, and schedule maintenance in a fast-paced manufacturing environment. The successful candidate will act as a key point of contact across customer service, production, shipping, and logistics to help ensure timely communication and reliable service delivery. Responsibilities: • Manage customer orders from initial entry through updates and revisions, ensuring all information is recorded accurately and processed on time. • Maintain production forecasts and customer schedules for materials or products with longer lead times to support planning accuracy. • Prepare and verify invoices with close attention to pricing, quantities, and supporting documentation. • Coordinate shipping and receiving activities while confirming that transactions are properly documented and communicated. • Reconcile consignment inventory records and complete related invoicing in a timely and accurate manner. • Monitor order progress by working closely with production, logistics, and shipping teams to address delays or service issues. • Respond to inbound customer inquiries with professionalism, providing clear updates and practical solutions. • Keep customer, order, and account data organized within CRM and ERP systems, including timely information sharing with relevant internal teams.
2026-06-02T00:00:00Z

Bilingual Customer Service III - CAD

Unionville, ON
onsite
Contract / Temporary
24 - 27 CAD / Hourly
We are looking for a bilingual customer service representative to support customers and internal sales partners in a fast-paced healthcare environment in Markham, Ontario. This Long-term Contract opportunity offers a hybrid schedule and focuses on delivering responsive, accurate service in both English and French while helping maintain strong client relationships. The successful candidate will coordinate order-related activities, resolve inquiries efficiently, and contribute to a collaborative team committed to service excellence. Responsibilities: • Respond to customer and sales inquiries in English and French through phone and email, providing timely and attentive support. • Process customer orders and related requests accurately while following established service standards and internal procedures. • Investigate account, order, and service issues to achieve prompt resolution and a positive customer experience. • Support the setup and maintenance of customer accounts, ensuring information is complete and up to date. • Monitor shared inboxes and workload queues to action requests within expected timelines. • Work closely with sales representatives and internal teams to coordinate follow-ups, clarify details, and address customer needs. • Document interactions, updates, and outcomes clearly across relevant systems to maintain accurate records. • Assist with continuous improvement efforts and support operational changes or system-related updates as required.
2026-05-29T00:00:00Z