Customer Service Representative Jobs in Scarborough, ON

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Bilingual Customer Service Associate

Markham, ON
onsite
Temporary
26.13 - 30.25 CAD / Hourly
We are looking for a Bilingual Customer Service Associate to support customers in the automotive sector from our Ontario office. This Long-term Contract opportunity is ideal for someone who brings a detail-oriented, achievement-oriented approach to service, thrives in a fast-paced setting, and can balance customer conversations with detailed administrative work. The role follows a hybrid schedule with a minimum of two in-office days each week and requires strong follow-through, sound judgement, and a commitment to delivering accurate account support. Responsibilities: • Respond to incoming customer inquiries regarding lease and financing accounts, providing clear information and practical support. • Place outbound calls as needed to follow up on account matters, documentation, and service-related questions. • Review and update customer records to ensure personal details and insurance information remain complete and current. • Handle a high volume of calls and paperwork efficiently while maintaining accuracy and consistency. • Work with vendors, clients, and insurance partners to investigate issues and help bring matters to resolution. • Record customer interactions thoroughly in the call centre system so account activity is documented clearly. • Use established communication guidelines to address a range of customer topics consistently and effectively. • Assess customer concerns, confirm relevant details, research account issues, and present appropriate solutions or alternatives. • Contribute to individual and team service goals by maintaining quality standards and timely follow-up.
2026-09-23T20:23:49Z

Collections Specialist

Mississauga, ON
onsite
Temporary
21.00 - 24.00 CAD / Hourly
We are looking for a Collections Specialist to join our team in Mississauga, Ontario on a Contract basis. This role focuses on managing business client accounts, supporting collection activities, and maintaining strong client relationships that encourage timely payment and long-term partnership. The successful candidate will bring a customer-focused approach, sound judgment, and the ability to balance service excellence with effective account follow-up. Responsibilities: • Oversee a portfolio of business accounts, maintaining regular communication to support account health and long-term client satisfaction. • Conduct collection outreach by phone and email, issue account statements, and follow up on outstanding balances in a timely and accurate manner. • Work closely with cash application teams to help resolve payment allocation issues and improve the accuracy of account records. • Coordinate with clients to confirm that account activity aligns with contractual obligations and applicable compliance standards. • Liaise with internal operational teams to address service-related concerns and help deliver a consistent client experience. • Strengthen client relationships through responsive support, proactive communication, and a solutions-oriented approach. • Identify opportunities to improve account engagement, reduce attrition, and support ongoing revenue stability. • Manage competing priorities effectively while maintaining accuracy, consistency, and timely follow-up across all assigned accounts.
2026-10-16T02:18:42Z

Receptionist

Don Mills, ON
onsite
Temporary
19.00 - 22.00 CAD / Hourly
We are looking for a welcoming and detail-oriented Receptionist to support daily front-desk operations for a non-profit organization in Don Mills, Ontario. This Contract position is ideal for someone who enjoys creating a positive first impression, managing administrative tasks with accuracy, and keeping office communications running smoothly. The successful candidate will provide dependable service to visitors, staff, and callers while helping maintain an organized and efficient office environment. Responsibilities: • Greet visitors and respond to incoming inquiries in a courteous and efficient manner, ensuring a positive experience for everyone entering or contacting the office. • Manage a multi-line phone system by directing calls appropriately, taking clear messages, and handling routine questions efficiently. • Coordinate appointments and maintain calendars to support smooth scheduling across the office. • Prepare, review, and send email communications and basic office correspondence with accuracy and professionalism. • Enter information into internal records and spreadsheets while maintaining strong attention to detail and data accuracy. • Organize and maintain physical and electronic files so documents remain accessible, current, and well structured. • Provide general administrative assistance using Microsoft Word, Excel, and Outlook to support day-to-day office operations.
2026-10-19T18:33:46Z

Collections Specialist

Scarborough, ON
onsite
Permanent
60000.00 - 73000.00 CAD / Yearly
Bilingual Credit & Collections Analyst Position Summary The Credit & Collections Analyst is responsible for managing customer accounts, reducing outstanding receivables, assessing credit risk, and supporting the organization's overall credit and collection objectives. This individual will work closely with customers and internal stakeholders to resolve payment issues, manage account risk, and maintain accurate account records. Key Responsibilities Credit & Collections Review customer accounts and identify delinquent balances requiring collection efforts. Contact customers regarding outstanding balances through phone calls, email correspondence, and other communication methods. Monitor assigned accounts and take appropriate action to reduce delinquency. Evaluate the creditworthiness of new and existing customers using credit reports, financial statements, payment history, and other available information. Recommend credit approvals, credit limit adjustments, account restrictions, or other risk mitigation measures. Review customer accounts and make decisions regarding order releases, credit holds, and account status based on established guidelines. Investigate account discrepancies, billing disputes, and customer concerns to facilitate timely resolution. Liaise with customers and third-party agencies as necessary to obtain or verify credit information. Maintain accurate customer records and document collection and credit activities. Prepare reports related to delinquent accounts, credit exposure, write-offs, and collection performance. Support the development and continuous improvement of credit and collection procedures. Achieve departmental performance targets and collection goals. Cross-Functional Collaboration Partner with sales, customer service, finance, and management teams to resolve payment issues and expedite collections. Work with accounting personnel to reconcile accounts and resolve payment discrepancies such as short payments, unapplied cash, chargebacks, and refunds. Maintain customer tax documentation and exemption records where applicable. Build and maintain positive detail oriented relationships with customers and internal stakeholders.
2026-10-07T21:34:09Z

Member Solutions Centre

Toronto, ON
onsite
Contract / Temporary to Hire
23.75 - 27.50 CAD / Hourly
We are looking for a service-driven, detail-oriented individual to join our Member Solutions Centre team in Toronto, Ontario in a contract opportunity with potential for a permanent role. In this role, you will support members through a variety of communication channels, resolve inquiries with care and accuracy, and help create a positive experience at every stage of the interaction. This position is ideal for someone who brings strong customer service instincts, financial services awareness, and the ability to balance problem-solving with relationship-building. Responsibilities: • Respond to member questions received by phone and digital channels, providing timely, courteous, and accurate support. • Manage each inquiry from initial contact through resolution, ensuring members receive clear updates and appropriate follow-up. • Record interactions thoroughly in internal systems so information remains current, organized, and accessible. • Handle sensitive or escalated concerns promptly, involving leadership or external partners when additional support is required. • Verify member identity and apply privacy and compliance procedures consistently while maintaining efficient service flow. • Coordinate referrals to branch teams or specialized advisors when a member’s needs are better served through in-person or advanced financial support. • Promote relevant products, services, and current campaigns by identifying opportunities that align with member needs and financial goals. • Contribute to day-to-day operations by supporting scheduling, special assignments, cross-team collaboration, and continuous improvement efforts. • Maintain current knowledge of organizational policies, service offerings, and mandatory training requirements to deliver informed guidance. • Participate in committees or workplace initiatives as needed and assist with additional duties that support the overall success of the team.
2026-10-05T13:28:40Z

Director of Finance

Toronto, ON
onsite
Temporary
50.00 - 55.00 CAD / Hourly
We are looking for an experienced finance leader to join our team in Toronto, Ontario on a 3-mon Contract basis, as a Director of Finance. This role will provide strategic financial oversight, support sound decision-making, and help ensure strong stewardship of funding within a public sector environment. The successful candidate will bring senior-level leadership, excellent communication skills, and the ability to build productive relationships across internal teams, government stakeholders, and external partners. Responsibilities:• Lead the finance function by overseeing accounting operations, financial controls, and the delivery of accurate financial information to support organizational objectives.• Direct the planning cycle for annual budgets, forecasts, and ongoing financial analysis to guide operational and strategic decision-making.• Prepare and present timely financial reports for leadership, board-level audiences, funders, and other key stakeholders, ensuring compliance with reporting obligations.• Provide oversight for funding-related financial management within a public sector setting, including alignment with Ministry of Health and Ontario Health requirements.• Strengthen organizational practices related to procurement, risk management, and corporate services by offering financial leadership and informed recommendations.• Partner with multidisciplinary teams to evaluate financial impacts, support decision support activities, and address ad hoc financial and accounting needs.• Foster strong working relationships with external agencies, government representatives, and funding bodies while serving as a trusted financial advisor.• Lead, coach, and support finance staff and cross-functional teams through priorities that enhance accountability, collaboration, and organizational effectiveness.
2026-10-15T13:54:05Z

Receptionist

Concord, ON
onsite
Permanent
55000.00 - 60000.00 CAD / Yearly
We are looking for a detail-oriented and approachable Receptionist to support daily front desk operations in Ontario. This role is ideal for someone who enjoys creating a positive first impression, keeping the reception area organized, and assisting with a range of administrative tasks. The successful candidate will help ensure visitors, employees, and deliveries are handled efficiently while contributing to a smooth and welcoming office environment. Responsibilities: • Welcome visitors and direct them appropriately while providing courteous and attentive service at the front desk. • Respond to incoming questions in person, by phone, and through email, resolving routine matters and forwarding more complex concerns to the right team. • Oversee access to the office by following entry procedures and supporting badge coordination for staff and guests. • Keep the reception and common front office areas tidy, presentable, and ready for daily business activities. • Arrange meeting room bookings, support parking coordination, and help manage visitor logistics throughout the day. • Sort incoming mail, prepare outgoing packages, and coordinate courier pickups and deliveries. • Track office supply levels, place replenishment requests when needed, and help maintain orderly storage of materials. • Provide administrative assistance through data entry, document filing, and record organization to support office efficiency.
2026-10-20T13:58:45Z

Receptionist

Toronto, ON
onsite
Temporary
20.00 - 22.00 CAD / Hourly
We are looking for a Receptionist to support daily front desk operations for a Financial Services environment in Toronto, Ontario. This Contract position is ideal for someone who brings a client-focused approach and can keep reception activities organized and efficient. The successful candidate will serve as the first point of contact for visitors while also handling administrative support and routine reporting with accuracy. Responsibilities: • Greet visitors courteously, assist with inquiries, and direct them to the appropriate person or department. • Manage the reception area each day to ensure smooth front desk coverage and a welcoming office environment. • Prepare and maintain Excel-based reports, keeping information accurate, current, and well organized. • Issue visitor or employee access passes in accordance with established office procedures. • Answer incoming communications and relay messages clearly and promptly to the relevant team members. • Provide administrative assistance with general clerical tasks such as filing, data entry, and document handling. • Support day-to-day office coordination by helping maintain orderly processes and high service standards.
2026-10-23T15:08:42Z

ERP Image Migration Clerk

Mississauga, ON
onsite
Temporary
20.00 - 25.00 CAD / Hourly
We are looking for an ERP Image Migration Clerk to support a Contract assignment in Mississauga, Ontario. In this role, you will help maintain accurate product records by organizing, reviewing, and updating image data within enterprise systems. This opportunity is well suited to someone who is detail-oriented, comfortable working with structured data, and able to manage quality checks in a fast-paced environment. Responsibilities: • Move product images into the current ERP environment and ensure each file is linked to the appropriate inventory record. • Match visual assets to the correct stock lines and item entries with a high degree of accuracy. • Check uploaded images carefully to confirm they correspond to the right parts and meet established data standards. • Compare completed records with source information to identify discrepancies and correct issues promptly. • Apply quality assurance procedures throughout the process to reduce errors and maintain data integrity. • Use a provided spreadsheet to identify priority items and focus efforts on higher-value inventory first. • Coordinate with colleagues to keep work on schedule and support consistent migration results. • Document issues, exceptions, and progress updates to help maintain visibility across the project team.
2026-10-16T02:18:42Z

9 results for Customer Service Representative in Scarborough, ON