<p>We are seeking a highly organized and detail-oriented Business Support Coordinator to support our client's growing Operations teams. This is a pivotal role that blends strong administrative support with proactive coordination across departments, clients, and external service providers. While prior experience in mechanical contracting, construction, or property management is considered a strong asset, we welcome qualified candidates from all professional backgrounds who are adaptable, tech-savvy, and eager to learn.</p><p><strong> </strong></p><p>The ideal candidate will have at least three years of relevant experience and a strong understanding of supporting internal teams in a fast-paced, proactive, and collaborative environment. If you're passionate about providing exceptional administrative support and eager to contribute to our success, we'd love to hear from you.</p><p><strong> </strong></p><p><strong>KEY RESPONSIBILITIES</strong></p><ul><li>Provide comprehensive administrative and operational support to internal teams and external clients.</li><li>Coordinate internal and client meetings, manage agendas, record detailed notes, and ensure all action items are tracked and completed.</li><li> Maintain and organize digital filing systems, ensuring all internal documentation is stored efficiently and accurately.</li><li>Act as liaison with third-party professional service providers, including IT Support, VoIP and After-Hours Answering Services, and Insurance Bonding.</li><li>Support special projects that accelerate the company’s 3.0 Strategic Initiatives, including digitization of systems and process improvement.</li><li>Manage the company’s CRM/database, including data entry, lead tracking, client follow-up, and reporting functions to support sales and service operations.</li><li>Work with the website contractor team to ensure timely content and service updates and maintain consistency with the company’s brand and evolving service offering.</li><li>Maintain and update operational dashboards.</li><li>Assist in creating and managing internal workback timelines for project bids and tenders, supporting timely and accurate submissions.</li><li>Draft, format, and issue client proposals using standardized templates, ensuring accuracy and brand consistency.</li><li>Support the preparation and tracking of insurance certificates, WSIB clearances, and compliance documentation.</li><li>Coordinate internal celebration programs and contribute to fostering a positive and collaborative team culture.</li></ul>
<p>Are you a proactive and detail-oriented professional looking to manage and improve the efficiency of a fast-paced office environment? We are seeking a skilled <strong>Office Manager</strong> to join our team and oversee finance, administration, technology, human resources, facilities, and operations. This is a dynamic opportunity to contribute to a thriving organization while leading critical day-to-day functions.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p><strong>Finance & Administration</strong></p><ul><li>Oversee accounting activities for multiple companies, including payables, receivables, payroll, client billing adjustments, and financial reporting.</li><li>Supervise and provide guidance to two team members managing financial operations.</li><li>Review and monitor bank accounts, approve online payments (including wire transfers), and liaise with banks on general, trust, and credit card accounts.</li><li>Coordinate month-end and year-end financial reviews in collaboration with external accountants.</li><li>Ensure compliance with Law Society of Ontario (LSO) financial requirements, including mandatory filings and audits.</li><li>Handle tax and regulatory filings such as HST, transaction levies, and annual reports.</li><li>Manage insurance renewals related to professional liability, property, cyber, life, and other policies.</li><li>Oversee GIC investments and firm cell phone accounts.</li></ul><p><strong>Technology</strong></p><ul><li>Act as the main point of contact for technology support providers, assisting with day-to-day troubleshooting and emergency IT needs.</li><li>Manage the firm’s technology requirements, including software and subscription management (e.g., NetDocs, Zoom, Westlaw, Adobe).</li><li>Serve as the administrator for firm systems and technology accounts.</li></ul><p><strong>Human Resources</strong></p><ul><li>Lead all recruitment efforts, from candidate interviews to onboarding.</li><li>Handle employee offboarding, ensuring proper documentation is completed.</li><li>Oversee payroll and administer health benefits programs.</li><li>Track vacation, sick leave, and other absences while ensuring employee policies are enforced.</li><li>Support training, performance management, and resolve HR issues as needed.</li><li>Ensure compliance with health and safety regulations, as well as employment laws.</li><li>Maintain and update organizational policies and procedures.</li></ul><p><strong>Facilities & Operations</strong></p><ul><li>Ensure the smooth day-to-day running of the office, including staff access, supplies, and facilities maintenance.</li><li>Coordinate with vendors and service providers for operational needs.</li><li>Take on ad hoc projects to assist partners in achieving firm-wide goals.</li></ul><p><br></p><p><br></p>
