Training Coordinator Jobs in Port Credit, ON

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Sales Floor Manager

Toronto, ON
onsite
Permanent
90000.00 - 110000.00 CAD / Yearly
Location: North York, Ontario Job Type: Full-Time Department: Retail Position OverviewOur client is seeking an experienced and polished Sales Floor Manager to lead daily sales floor operations in a luxury retail environment. This position is responsible for driving sales performance, elevating the client experience, supporting team development, and ensuring operational excellence across the store. The ideal candidate brings a strong background in luxury retail management, a passion for client service, and the ability to lead a high-performing team with professionalism and attention to detail. Key Responsibilities Sales Leadership<ul><li>Lead, coach, and motivate the sales team to achieve and exceed sales goals and key performance indicators.</li><li>Deliver an elevated client experience that reflects the standards of a luxury retail environment.</li><li>Build and maintain strong relationships with VIP clients and support high-value sales opportunities.</li><li>Assist sales associates with client inquiries, closing strategies, and CRM usage.</li><li>Ensure all client communication across phone, email, and text is timely, professional, and aligned with service expectations.</li><li>Maintain strong knowledge of product collections, features, and new launches, while supporting team education and product confidence.</li><li>Partner with leadership to resolve escalated client issues effectively and professionally.</li></ul>Team Leadership and Development<ul><li>Supervise and mentor the sales team on client engagement, product knowledge, and service standards.</li><li>Conduct ongoing coaching, performance reviews, and development planning.</li><li>Foster a collaborative, positive, and results-driven team culture.</li><li>Support staffing plans, scheduling, and daily sales floor coverage.</li><li>Assist with recruitment, interviewing, onboarding, and training of new team members.</li><li>Ensure employees complete all required training and achieve expected standards.</li></ul>Store Operations<ul><li>Oversee day-to-day sales floor operations to ensure smooth workflow and a seamless customer experience.</li><li>Maintain visual merchandising, presentation standards, and overall store appearance.</li><li>Monitor inventory presentation, stock handling practices, and security procedures.</li><li>Support adherence to company policies, procedures, and service standards.</li><li>Track daily sales activity, client follow-up, CRM updates, and operational reporting.</li><li>Assist with in-store events, launches, and VIP appointments.</li><li>Partner with leadership on process improvements and business initiatives.</li><li>Perform other related duties as needed.</li></ul>
2026-09-15T16:33:40Z

Manager - Contact Centre Operations Quality

Markham, ON
onsite
Permanent
95000.00 - 105000.00 CAD / Yearly
We are looking for a strategic quality leader to oversee contact centre quality operations in Markham, Ontario within a regulated utilities and infrastructure environment. This role is responsible for strengthening evaluation practices across internal teams and external partners, improving consistency in customer experience, and turning quality findings into measurable operational improvements. The successful candidate will guide quality governance, support AI-enabled interaction assessments, and work closely with cross-functional stakeholders to maintain high standards of service, compliance, and performance. Responsibilities: • Lead and mentor a team of quality assurance professionals by setting performance expectations, supporting skill development, and reinforcing consistent evaluation practices. • Oversee quality delivery across in-house operations and third-party service providers by establishing service expectations, controls, and governance processes that promote reliable customer outcomes. • Build and maintain quality scorecards and reporting tools that track key trends, channel and vendor performance, compliance results, and areas requiring corrective action. • Run regular calibration sessions with internal reviewers, vendor quality teams, and operational leaders to improve scoring alignment and reduce inconsistencies in evaluations. • Convert audit results and interaction reviews into targeted coaching priorities, training updates, knowledge improvements, and recommendations for process or technology enhancements. • Manage recurring operational reviews with leadership and partner teams to communicate performance results, monitor risks, track action items, and advance continuous improvement plans. • Provide oversight for AI-supported quality evaluation by helping maintain scoring criteria, monitoring performance changes, validating results through human review, and controlling updates across channels. • Partner with operations, training, product, and compliance teams to ensure quality methods, sampling practices, and data handling processes align with privacy, security, and regulatory obligations. • Support remediation efforts through to completion by confirming corrective actions are implemented and assessing whether improvements have delivered the intended impact. • Travel occasionally as needed to collaborate with stakeholders and support quality initiatives across the broader organization.
2026-09-15T18:48:40Z

Account Manager

Toronto, ON
onsite
Permanent
65000.00 - 69000.00 CAD / Yearly
We are looking for an Account Manager to support physician members with insurance-related guidance in a consultative, service-oriented environment in Toronto, Ontario. This hybrid position blends client relationship management, coverage expertise, and day-to-day advisory support, making it well suited to someone who enjoys helping clients understand benefits options and resolve questions with care. The role emphasizes group benefits and health and dental coverage while delivering a high standard of service rather than focusing on high-pressure sales activity. Responsibilities:• Build trusted relationships with physician members by responding to coverage questions and providing clear guidance on available insurance and benefits options.• Partner closely with the advisory team to coordinate member support, prepare client information, and help move cases forward efficiently.• Explain eligibility, enrolment details, and plan features related to group benefits, health coverage, and dental programs in an accurate and accessible way.• Deliver attentive client service by addressing issues promptly, following up on outstanding items, and helping resolve policy or administrative concerns.• Maintain detailed client records and interactions within CRM and related office systems to support service continuity and reporting.• Assist with sales support activities by identifying member needs, sharing suitable product information, and contributing to a positive client experience.• Participate in onboarding and training programs to strengthen product knowledge, service capability, and understanding of internal processes.• Support administrative and office functions tied to account management, documentation, and coordination with internal stakeholders.
2026-09-15T17:08:41Z

Human Resources (HR) Manager

Toronto, ON
onsite
Temporary
38.00 - 44.00 CAD / Hourly
We are looking for an experienced Human Resources (HR) Manager to join a non-profit organization in Toronto, Ontario on a Long-term Contract basis. This position is ideal for a well-rounded HR leader who can lead with sound judgement in a unionized setting while remaining actively involved in daily operations. The successful candidate will support labour relations, employee engagement, talent acquisition, and leadership coaching, while helping the organization maintain effective people practices across the full employee lifecycle. Responsibilities: • Lead labour relations activities by interpreting collective agreements, responding to workplace concerns, and guiding grievance resolution in a unionized environment. • Build and maintain productive working relationships with union representatives, leaders, and employees to support respectful and collaborative outcomes. • Provide day-to-day HR guidance across employee relations, policy application, performance matters, and operational people issues. • Partner with hiring managers to coordinate recruitment efforts, support selection processes, and strengthen onboarding practices. • Coach people leaders on employee management, workplace communication, and consistent application of HR policies and procedures. • Oversee HR administration, including benefits coordination, documentation, reporting, and maintenance of accurate employee records within HR systems. • Contribute to training and development initiatives that enhance leadership capability, compliance, and employee experience. • Support organizational events, planning activities, and logistics as part of a hands-on HR leadership approach. • Prepare HR and union-related reports, monitor key issues, and recommend practical solutions that align with organizational objectives.
2026-09-22T13:54:09Z

Operations Specialist

Woodbridge, ON
onsite
Permanent
80000.00 - 120000.00 CAD / Yearly
We are looking for an Operations Specialist to support the day-to-day flow of inventory, purchasing, logistics, and order execution for a growing product-based business in Woodbridge, Ontario. This position plays a key role in keeping stock levels aligned with demand, coordinating inbound shipments, and ensuring orders are fulfilled accurately across multiple warehouse locations. The successful candidate will also help strengthen operational processes, improve service outcomes, and provide leadership to a team focused on efficient, customer-centred execution. Responsibilities: • Direct inventory planning and replenishment activities across several warehouse sites to maintain product availability and balanced stock levels. • Generate and manage purchase orders using demand patterns, forecasts, and replenishment needs while following up on open orders and incoming shipments. • Coordinate international and domestic freight activity by working with suppliers, forwarders, customs partners, and warehouses to keep goods moving on schedule. • Monitor inbound deliveries and resolve issues involving delays, shortages, damaged freight, or order discrepancies before they affect operations. • Oversee order processing from initial receipt through final delivery, ensuring dealer and customer shipments are completed accurately and on time. • Manage operational support related to returns, warranty matters, product replacements, credits, and complex service escalations. • Review inventory performance to identify surplus, slow-moving stock, and opportunities to improve warehouse flow, freight spending, and fulfilment efficiency. • Strengthen workflows, documentation, and reporting across purchasing, inventory control, logistics, and customer service to reduce manual effort and improve consistency. • Establish and track operational performance measures tied to stock accuracy, shipping performance, freight activity, returns, and service quality. • Lead, coach, and develop an operations and customer service team by setting clear expectations, building accountability, and promoting cross-training.
2026-10-07T19:53:43Z

Controller

Markham, ON
onsite
Permanent
120000.00 - 140000.00 CAD / Yearly
Our client, a growing North American subsidiary of a global organization, is seeking an experienced Controller to lead its accounting and finance function. Reporting to executive leadership, the Controller will oversee financial reporting, compliance, treasury, budgeting, internal controls, and team leadership while serving as a key liaison with the organization's international finance teams. This is a hands-on leadership position that combines strategic oversight with day-to-day involvement in complex accounting and financial matters. The successful candidate will play a key role in strengthening processes, developing team capabilities, and supporting ongoing business growth. Key ResponsibilitiesFinancial Leadership & Reporting<ul><li>Lead month-end, quarter-end, and year-end close processes.</li><li>Oversee preparation and review of financial statements, management reporting, and balance sheet reconciliations.</li><li>Develop budgets, forecasts, and financial analysis to support business decisions.</li><li>Ensure timely and accurate reporting to executive leadership and global finance stakeholders.</li></ul>Team Leadership<ul><li>Manage, mentor, and develop the accounting team.</li><li>Establish strong internal controls, review procedures, and accountability measures.</li><li>Standardize processes and implement cross-training initiatives to improve operational effectiveness.</li><li>Provide guidance on complex accounting and operational issues.</li></ul>Compliance, Tax & Audit<ul><li>Oversee corporate tax compliance, indirect tax filings, and regulatory requirements.</li><li>Serve as the primary contact for external auditors and manage annual audit processes.</li><li>Ensure compliance with applicable accounting standards and corporate policies.</li></ul>Treasury & Working Capital<ul><li>Manage cash flow, banking relationships, and treasury activities.</li><li>Monitor working capital requirements and provide visibility into liquidity and financial performance.</li><li>Support foreign currency and intercompany transaction management.</li></ul>Systems & Process Improvement<ul><li>Lead finance process improvement initiatives.</li><li>Participate in ERP evaluation, implementation, and optimization projects.</li><li>Drive efficiencies through automation, controls, and best practices.</li></ul>
2026-10-07T18:24:11Z

Director, Learning and Development

Toronto, ON
onsite
Permanent
140000.00 - 180000.00 CAD / Yearly
We are looking for an experienced Director, Learning and Development to shape and advance a company-wide learning vision for a prominent Canadian organization in Toronto, Ontario. This leadership role will guide the creation of impactful development initiatives that strengthen leadership capability, employee growth, and organizational performance across corporate, retail, and operational teams. The successful candidate will work closely with senior stakeholders to build a strong learning culture supported by measurable outcomes, modern learning tools, and forward-looking talent development strategies. Responsibilities: • Create and lead a comprehensive learning and development strategy that aligns with business priorities and long-term workforce needs. • Design and implement scalable programs covering onboarding, leadership growth, compliance training, functional capability building, and career development. • Collaborate with executive and business leaders to assess skill gaps and deliver learning solutions that address current and future capability requirements. • Provide direction, coaching, and support to the Learning and Development team to maintain a high standard of performance and service delivery. • Strengthen the use of learning platforms and digital tools to improve access, engagement, and effectiveness across diverse employee groups. • Track program success through data, reporting, and performance indicators, then use findings to refine learning initiatives on an ongoing basis. • Contribute to workforce planning efforts by identifying emerging skill needs and recommending development priorities for the organization. • Oversee learning-related budgets and manage relationships with external vendors and training partners to ensure value and quality. • Partner with stakeholders across corporate, retail, and operations to embed continuous learning into everyday performance and development practices.
2026-10-14T17:04:16Z

Senior IT Recruiter

Toronto, ON
onsite
Temporary
45.00 - 50.00 CAD / Hourly
Our client is a well-established insurance leader with more than 60 years of history, over 4,300 employees, and a reputation for combining innovation, customer service, and financial stability. They are looking for an experienced Senior IT Recruiter to support hiring initiatives in Toronto, Ontario. This Long-term opportunity is Contract to Hire, suited to a Talent acquisition specialist who can lead end-to-end recruitment for mid- to senior-level technical positions across software engineering, product, data, infrastructure, security, and related teams. This role will be working closely with Canadian Head of IT and HR Leadership team to help them build an IT Delivery Centre based out of Toronto. The role requires strong partnership with business leaders, thoughtful market insight, and a commitment to delivering an efficient and positive candidate experience from sourcing through onboarding. Responsibilities:• Develop targeted recruitment plans to attract talent with experience in technical roles across engineering, product, data, infrastructure, security, and other technology functions.• Partner with hiring managers and HR stakeholders to clarify role expectations, define hiring priorities, and align recruitment activity with business goals.• Source, assess, and interview candidates to evaluate technical capability and overall fit, then present well-matched talent for hiring consideration.• Manage the complete hiring cycle, including job advertising, talent mapping, interview scheduling, debrief coordination, background checks, offer presentation, and negotiation.• Support key talent acquisition priorities by advancing initiatives related to employer brand, diversity and inclusion, and internal career movement.• Use labour market research, competitor intelligence, and compensation trends to recommend effective sourcing approaches and improve hiring outcomes.• Provide guidance on recruitment practices involving immigration considerations and employment-related requirements, working with internal partners and external advisors when needed.• Monitor recruitment workflows to identify process improvements in areas such as pipeline health, sourcing results, interviewer alignment, and selection quality.• Contribute to onboarding coordination and share best practices with team members to strengthen recruiting consistency and effectiveness. Please Note that the regular working hours for this role are: 11:00am - 8:00pm EST. Must be able to work as per PST time zone.
2026-10-08T20:08:44Z

8 results for Training Coordinator in Port Credit, ON