We are looking for a dedicated Collections Specialist to join our team in Markham, Ontario. In this long-term contract role, you will play a crucial part in managing customer accounts, ensuring accurate billing, and maintaining positive relationships with clients in the utilities and infrastructure sector. The position offers an opportunity to work both in-office and remotely after an initial training period.<br><br>Responsibilities:<br>• Conduct outreach to residential and commercial customers to verify billing information and ensure payment compliance.<br>• Manage and update customer accounts to reflect accurate information and payment statuses.<br>• Utilize accounting software systems to generate and attach reports to customer profiles.<br>• Handle inbound calls professionally, providing clear and helpful information regarding billing and account inquiries.<br>• Collaborate with internal teams to resolve discrepancies and streamline processes.<br>• Analyze and interpret data from various systems to identify outstanding payments and address issues effectively.<br>• Support claim administration processes to ensure timely resolution and adherence to company standards.<br>• Navigate complex customer scenarios, including franchise and corporate-owned accounts, to verify payment responsibility.<br>• Assist in simplifying invoice processes for better customer understanding and compliance.<br>• Maintain detailed records of interactions and account updates to ensure accuracy and accountability.
We are looking for a dedicated Payroll Specialist to join our team in Scarborough, Ontario. This role is essential in ensuring accurate and timely payroll processing while maintaining compliance with all relevant regulations. The ideal candidate will bring expertise in accounting systems and payroll functions and demonstrate a commitment to delivering exceptional service.<br><br>Responsibilities:<br>• Process payroll transactions with precision and ensure all employees are compensated accurately and on time.<br>• Maintain compliance with government regulations and company policies related to payroll and benefits.<br>• Manage benefit functions, including enrolment and updates, to support employee needs.<br>• Utilize accounting software such as QuickBooks Online to track and reconcile payroll data.<br>• Collaborate with HR and accounting teams to address payroll-related inquiries and resolve discrepancies.<br>• Prepare reports and documentation related to payroll and benefits for internal and external stakeholders.<br>• Oversee payment processing, including direct deposits, deductions, and adjustments.<br>• Implement and optimize payroll systems to improve efficiency and accuracy.<br>• Ensure the confidentiality and security of payroll information.<br>• Assist with audits and compliance checks related to payroll functions.
<p><strong>Position: </strong>Senior Auditor (Contract)</p><p><strong>Work Model:</strong> Fully Remote </p><p> <strong>Contract Duration:</strong> 3+ Months</p><p><strong> </strong></p><p><strong>About the Role:</strong></p><p>Our client is seeking Audit Support from a Subject Matter Expert perspective for their upcoming Deal Desk Audits for large tech companies. </p><p>Tentative timing for the Deal Desk audit is January with the report to be finalized by end of April.</p><p> </p><p> This role requires a strong Auditor for SME support to ensure Internal Audit is reviewing the right areas, and providing insight, industry benchmarking information. </p><p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><ul><li>Assess the organization’s processes and internal controls for Deal Desk against industry best practices and regulatory expectations.</li><li>Design and execute audit programs to evaluate Deal Desk effectiveness.</li><li>Identify gaps, weaknesses, and opportunities for improvement in internal controls and practices.</li><li>Work closely with business owners to communicate findings and support remediation.</li><li>Document audit work clearly and thoroughly, producing well-structured working papers and reports.</li><li>Draft clear, actionable audit findings and recommendations.</li></ul><p><br></p>
<p>Are you detail-oriented, eager to learn, and ready to play a pivotal role in a thriving team? Our client, a leading distributor of CNC metal cutting machinery, metal fabricating equipment, metrology tools, EDM, and CAD/CAM software, is seeking an Accounts Payable (AP) Clerk with a knack for numbers and a passion for accuracy. If you value camaraderie, teamwork, and “fit” as much as skill, this could be your next career move!</p><p><br></p><p>Key Responsibilities:</p><p>· Review, verify, and process vendor invoices with a focus on accuracy and thoroughness</p><p>· Match invoices with purchase orders and receiving documents to ensure completeness</p><p>· Correctly code invoices to the appropriate general ledger accounts</p><p>· Prepare and process scheduled payment runs via cheques, EFTs, and wires</p><p>· Reconcile vendor statements, investigate, and resolve any discrepancies quickly</p><p>· Maintain organized and accurate AP records and files</p><p>· Communicate with vendors regarding payment status and billing issues; provide excellent customer service</p><p>· Liaise with the Parts Department to resolve discrepancies and keep processes running smoothly</p><p>· Support the accounting team with month-end and year-end closing tasks</p><p>· Perform additional year-end analysis as required</p><p>· Process employee expense cheques</p><p>· Remain compliant with internal policies and established accounting principles</p><p>· Contribute to periodic organization and maintenance of the archive room</p><p>· Perform additional duties and special projects as assigned</p>
<p>We are looking for a skilled Credit Analyst to join our team on a contract basis in Mississauga, Ontario. This role is ideal for someone with experience in the service industry and strong dispute resolution skills. You will be responsible for monitoring receivables, managing credit limits, and supporting timely collections while maintaining strong communication with internal and external stakeholders.</p><p> </p><p>Responsibilities:</p><ul><li>Monitor and evaluate account credit limits and receivable aging, promptly notifying relevant parties of any issues or overages.</li><li>Conduct collection efforts on overdue invoices (30+ days), managing problem accounts professionally, including high-volume, low-value accounts.</li><li>Investigate and resolve customer disputes in a timely manner, collaborating with internal teams.</li><li>Investigate and resolve customer disputes in a timely manner, collaborating with internal teams to address issues effectively.</li><li>Facilitate and support monthly meetings focused on customer account disputes to ensure resolution and alignment.</li><li>Process credit card payments accurately and efficiently.</li><li>Maintain detailed records and perform additional duties as assigned to support the credit and collections team.</li></ul><p><br></p>
<p>Our client a medium sized public accounting firm is looking for an experienced Audit Manager to join their team in Scarborough, Ontario. In this leadership role, you will oversee a range of assurance, accounting, tax, and advisory services, ensuring exceptional client satisfaction. As a key contributor to the firm’s growth, you will lead a functional area, guide team members, and foster strong relationships through effective mentorship and collaboration.</p><p><br></p><p>Responsibilities:</p><p>• Manage a portfolio of clients, maintaining high service standards and supporting the firm’s objectives.</p><p>• Review tax, audit, and assurance files for clients across various industries and non-profit organizations, ensuring compliance with firm standards.</p><p>• Oversee multiple engagements simultaneously, demonstrating strong project management skills to deliver quality results within deadlines and budgets.</p><p>• Collaborate with the partner team to contribute to the development and execution of the firm’s business plan.</p><p>• Prepare realistic budgets and quotes for new client engagements, ensuring profitability and feasibility.</p><p>• Lead and oversee teams during assurance engagements, providing guidance and maintaining high-quality deliverables.</p><p>• Communicate effectively with clients, government agencies, partners, and team members to ensure seamless collaboration.</p><p>• Mentor and train team members to support their technical growth and career development.</p><p>• Promote the firm’s services to drive business development and overall growth.</p><p>• Participate in leadership activities such as performance reviews, recruitment efforts, and fostering a positive team environment.</p>
<p>We are seeking a Benefits Help Desk Representative to serve as the primary point of contact for members seeking information and assistance with the group insurance program. This role blends customer service, insurance program knowledge, claims interpretation, and departmental administrative support to deliver best-in-class member experience.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to member inquiries on insurance program details, including benefits, timeframes, processes, policies, and procedures.</li><li>Address specific questions regarding claims status, payments, eligibility, and dependents, clarifying concerns and facilitating resolution with the claims adjudicator, service providers, and management.</li><li>Triage inquiries, provide program information from websites and brochures, and offer solutions to member problems.</li><li>Log and track all member interactions to ensure timely resolution and thorough documentation.</li><li>Liaise with Benefits staff and escalate complex cases to senior team members or management as needed.</li><li>Obtain and confirm provider information for claims adjudication by communicating with members, dental offices, hospitals, and benefit practitioners.</li><li>Answer general inquiries received via the call center within your area of expertise.</li><li>Support administrative tasks within the department, including organizing claims, processing medical referrals, managing disability information, and assisting during program renewal periods.</li><li>Help with outgoing benefit mailings, check distribution, member packages, and maintenance of legal documentation like Powers of Attorney and Authorization Letters.</li><li>Monitor and alert management about emerging trends or concerns to continually improve member service standards.</li></ul><p><strong>Apply Now</strong></p><p>If you are a dedicated service professional with insurance and benefits experience, we invite you to apply and help us deliver excellence to our insured members. This position is exclusively through Robert Half.</p>
