Office Services Jobs in Ottawa, ON

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Patient Services Manager

Ottawa, ON
onsite
Permanent
88000.00 - 105000.00 CAD / Yearly
Robert Half is partnering with an organization that's looking to add a Patient Service Manager to their growing team. This is a full-time/permanent role on site. Responsibilities:<ul><li>Supervise and guide the Patient Services team to regularly provide outstanding, empathetic, and professional support to patients, referring offices, and other key partners.</li><li>Manage day-to-day operations by overseeing staffing levels, scheduling, task allocation, and workflow effectiveness to meet service goals and operational demands.</li><li>Create, introduce, and uphold service expectations across all communication channels, including phone and email interactions.</li><li>Serve as the main point of escalation for challenging patient issues, complaints, and service recovery matters, ensuring prompt and suitable resolution.</li><li>Review feedback from patients and referring offices to spot patterns, resolve service shortcomings, and introduce enhancements that strengthen the patient experience.</li><li>Maintain the accuracy, organization, and timely communication of information entering and leaving the Patient Services department to support seamless care and efficient workflows.</li><li>Evaluate team performance, operational processes, and staffing needs to uncover ways to increase efficiency, remove obstacles, and maximize available resources.</li><li>Define, track, and present key performance metrics to measure team output, service quality, productivity, patient satisfaction, and operational success.</li><li>Analyze data and performance patterns to determine improvement opportunities, set measurable targets, and carry out plans to achieve results.</li><li>Design and implement strategies that support employee engagement, retention, and team performance while preserving excellent service delivery.</li><li>Recognize opportunities to simplify processes, strengthen information flow, and improve collaboration between Patient Services and other departments.</li><li>Identify and assess emerging technologies, systems, and tools that can boost call centre performance, improve workflows, enhance information management, and elevate the patient experience.</li><li>Take the lead in, or contribute to, the rollout of new systems, technologies, and process enhancements.</li><li>Partner with Operations, Finance, Human Resources, and other stakeholders to strengthen workflows, reporting, communication, and coordination throughout the organization.</li></ul>
2026-10-22T17:58:44Z

Finance Manager

Nepean, ON
onsite
Temporary
35.63 - 41.25 CAD / Hourly
Robert Half Management Resources is the worldwide leader in specialized consulting and staffing services for senior-level accounting, finance and business systems professionals. Our nonprofit client is seeking a Financial & HR Officer for a five-month contract with the possibility of extension and/or permanency. In this role you will report to the Corporate Services Manager and provide accounting, payroll, and confidential HR administration supportThe Finance & HR Officer’s duties will include:<ul><li>Process accounts payable, invoices, cheques, and electronic payments</li><li>Prepare and reconcile payroll, statutory remittances, benefits, year-end slips, and ROEs</li><li>Maintain confidential employee, compensation, and benefits records</li><li>Support onboarding, offboarding, leaves, and employment changes</li><li>Prepare journal entries, accruals, bank reconciliations, HST claims, and month-end reporting</li><li>Assist with budget preparation, audit support, and year-end working papers</li><li>Work collaboratively with Tenant Services to reconcile receipts, deposits, and account discrepancies</li><li>Document procedures, support knowledge transfer, and contribute to process improvements</li><li>Other duties or tasks as assigned</li></ul>
2026-10-30T17:38:44Z

VP/Director of Finance

Ottawa, ON
onsite
Permanent
130000.00 - 140000.00 CAD / Yearly
Controller (Bilingual)Location: Downtown Ottawa | Free ParkingIndustry: Not-for-Profit | Unionized EnvironmentOur client, a well-established national not-for-profit organization, is seeking a fully bilingual Controller to lead finance and administrative operations in a unionized environment. Reporting to senior leadership, this role supports an annual budget of approximately $41M and is responsible for financial stewardship, compliance, reporting, payroll oversight, and administrative leadership across national and regional offices.This is an excellent opportunity for a hands-on, collaborative finance leader who enjoys working in a mission-driven organization and can balance strategic insight with day-to-day operational execution.Key ResponsibilitiesFinancial Management & Reporting<ul><li>Lead the preparation and coordination of the annual operating budget of approximately $41M.</li><li>Oversee day-to-day accounting operations, including internal controls, cash flow, accounting policies, and investments.</li><li>Prepare financial statements, management reports, budget-to-actual analyses, and other financial reporting for leadership.</li><li>Monitor financial performance, investigate variances, and provide recommendations to senior leaders.</li><li>Ensure compliance with all statutory and regulatory requirements, including CRA, payroll, and Statistics Canada filings.</li><li>Act as the primary contact for internal and external audits and coordinate all related activities.</li><li>Support contract review and negotiations for goods, services, and cost-saving opportunities.</li><li>Provide financial guidance to internal stakeholders, vendors, financial institutions, and external partners.</li><li>Maintain and monitor membership-related financial and reporting data across multiple bargaining units.</li></ul>HR, Payroll & Administration<ul><li>Oversee payroll administration, employee benefits, and HR-related budget impacts.</li><li>Ensure compliance with collective agreements, employment legislation, and internal policies.</li><li>Support hiring administration, attendance tracking, benefits coordination, and employee support processes.</li><li>Promote a positive, inclusive workplace through strong HR and administrative practices.</li><li>Oversee office operations, facilities, equipment, reception, and administrative support functions.</li></ul>National & Regional Support<ul><li>Serve as a financial and administrative resource to national leadership and regional offices.</li><li>Provide guidance on financial procedures, compliance requirements, and administrative best practices.</li><li>Identify opportunities to improve processes and strengthen shared services across the organization.</li></ul>Team Leadership<ul><li>Supervise and mentor a team of 3 Bookkeepers and 5 Accounting Assistants.</li><li>Foster a culture of accountability, collaboration, and continuous improvement.</li></ul>
2026-10-27T17:53:45Z

Receptionist

Ottawa, ON
onsite
Temporary
22.16 - 25.66 CAD / Hourly
We are looking for a detail-oriented Receptionist to support day-to-day front desk operations for an Information Technology environment in Ottawa, Ontario. This Contract position is ideal for someone with strong communication abilities, sound judgement, and a highly organized approach to administrative support. The successful candidate will create a welcoming first impression while managing calls, correspondence, scheduling, and general office coordination with accuracy and discretion. Responsibilities: • Welcome visitors, respond to general inquiries, and ensure the front desk operates in a courteous and efficient manner. • Manage a multi-line phone system by directing incoming calls promptly and taking clear, accurate messages when required. • Coordinate calendars and arrange appointments, meetings, and other scheduling requests to support daily business activities. • Prepare, send, and monitor email communications while maintaining a high standard in all written correspondence. • Enter and update information in internal records, spreadsheets, and administrative documents with a high level of accuracy. • Maintain organized filing systems for physical and electronic documents so information can be retrieved quickly when needed. • Provide administrative support using Microsoft Word, Excel, and Outlook to assist with reports, tracking, and routine office tasks. • Collaborate with internal staff and external contacts to help ensure smooth communication and a positive service experience.
2026-11-05T21:04:03Z

Financial Analyst

Ottawa, ON
onsite
Permanent
95000.00 - 100000.00 CAD / Yearly
We are looking for a Financial Analyst to join a team in Ottawa, Ontario and provide strong financial insight across reporting, budgeting, and project performance activities. In this role, you will help strengthen financial controls, support accurate revenue recognition, and contribute to planning processes that guide business decisions. The successful candidate will combine analytical thinking with sound accounting knowledge to deliver clear reporting, practical recommendations, and dependable support to finance and operational teams. Responsibilities:• Examine preliminary financial statements, assess key results, and complete month-end journal entries along with balance sheet reconciliations.• Evaluate project financial performance through earned value analysis and detailed project reviews to identify trends and issues.• Flag engagements with elevated financial exposure and support appropriate revenue treatment based on accounting requirements.• Analyze contract terms to identify provisions that could affect financial reporting and revenue recognition outcomes.• Create, refine, and maintain finance policies and procedures that support planning, analysis, and consistent reporting practices.• Work closely with internal and external auditors by preparing documentation, responding to inquiries, and assisting with control-related review requests.• Contribute to the rollout of organizational systems and help embed finance processes into regular business operations.• Assist with the preparation of forecasts and annual operating, shared services, and capital budgets, while tracking variances against plan.• Produce short- and long-range financial analysis, modelling support, and ad hoc reporting for finance colleagues and subcontractor teams.
2026-10-30T19:03:52Z

In House Counsel

Ottawa, ON
onsite
Permanent
130000.00 - 150000.00 CAD / Yearly
We are looking for an experienced In House Counsel to provide practical legal guidance that supports business decisions and protects organizational interests within the mining sector. Based in Ottawa, Ontario, this role works closely with internal teams to deliver clear advice on commercial matters, contracts, compliance, and risk. The successful candidate will combine strong legal judgment with a collaborative approach to help the organization meet its operational and strategic objectives. Responsibilities:• Offer day-to-day legal counsel on commercial transactions, procurement activity, workplace matters, intellectual property, privacy, regulatory obligations, and broader corporate issues.• Prepare, assess, and negotiate a wide range of legal documents, including service agreements, procurement terms, internal policies, and other binding instruments.• Evaluate legal exposure across business activities and develop practical recommendations to reduce risk while supporting operational needs.• Partner with internal clients to provide responsive, business-focused guidance and manage legal files efficiently from intake to resolution.• Track changes in legislation, regulations, and industry requirements, and help revise templates, policies, and legal practices accordingly.• Work closely with business units and external legal advisors to advance organizational priorities while maintaining appropriate legal safeguards.• Contribute to legal research, briefing materials, and formal opinions to support informed decision-making across the organization.• Support a hybrid work model by attending the Ottawa, Ontario office three to five days per week based on meetings and business requirements.
2026-11-03T14:03:41Z

Bilingual Executive Assistant

Ottawa, ON
onsite
Permanent
71000.00 - 87000.00 CAD / Yearly
We are partnering with an excellent Non for Profit organization that's looking to add a Bilingual Executive Assistant supporting a VP. This is a full-time/permanent role. Advantages:-Competitive salary (71-87K)-Full benefits + pension-4 weeks vacation + sick, personal and appointment days-Closed between Christmas - NYE-Hybrid (2 days on site/weekly) + flex hours-Excellent culture Responsibilities:<ul><li>Provides senior-level administrative and operational support to an Executive and their Division, helping manage daily operations, priorities, and workflow.</li><li>Oversees the Division’s administrative functions, maintains consistent office procedures, and manages filing, inventory, mailing, database, and correspondence tracking systems.</li><li>Reviews incoming and outgoing correspondence, reroutes and tracks items as needed, develops templates and tools, gathers research and statistical information, and ensures timely follow-up on assignments, reports, and projects.</li><li>Handles highly confidential corporate, financial, and human resources information with discretion, professionalism, tact, and diplomacy.</li><li>Acts as coordinator and secretary for committees and working groups by arranging logistics, preparing agendas, recording and distributing minutes, and ensuring decisions and action items are followed up on promptly.</li><li>Supports recurring meetings, calendars, workplans, hospitality, events, and reception of guests, and may assist with local, national, and international event participation.</li><li>Drafts, reviews, edits, and coordinates documents for the Executive, including correspondence, reports, service contracts, speeches, briefing materials, forms, and minutes.</li><li>Checks documents for completeness, grammar, style, formatting, and accuracy; coordinates translation and proofreading; prepares bilingual materials in English and/or French as required; and may translate short documents.</li><li>Liaises on behalf of the Executive with senior internal contacts, member institutions, government representatives, outside organizations, and other stakeholders to obtain information, support decisions, and advance divisional objectives.</li><li>Screens requests and invitations, gathers background information for meetings and events, and ensures stakeholders receive the information needed to support strategic and operational goals.</li><li>Manages the Executive’s schedule by coordinating meetings, conference calls, and appointments, adjusting priorities as needed, and monitoring divisional deadlines and deliverables.</li><li>Advises employees on travel policies, arranges travel, prepares travel advances, reviews and processes travel claims, and submits expenditures to Finance.</li><li>Monitors budgets, prepares financial and activity reports, reviews expenses and invoices, assists with monthly financial statement corrections, and helps apply financial policies and guidelines within the Division.</li><li>Supports human resources and labour relations processes by coordinating with HR on job descriptions, staffing, classification, pay, benefits, disciplinary matters, salary actions, and performance appraisals, ensuring approvals and follow-up are completed.</li></ul>
2026-11-05T19:04:19Z

Full Charge Bookkeeper

Nepean, ON
onsite
Permanent
80000.00 - 85000.00 CAD / Yearly
We are looking for a detail-oriented Full Charge Bookkeeper to oversee day-to-day financial operations for a busy organization in Ottawa's west-end. This role is ideal for someone who can manage the full accounting cycle with accuracy, maintain reliable financial records, and support payroll, tax, and reporting activities. The successful candidate will bring strong technical accounting skills, sound judgment, and the ability to work confidently with computerized accounting systems and Excel-based reporting. Responsibilities:• Manage the complete bookkeeping cycle, including transaction processing, reconciliations, journal entries, and month-end close activities.• Maintain accurate financial records by overseeing accounts payable, accounts receivable, general ledger updates, and account balancing.• Prepare and process payroll using established systems while ensuring timely payments and compliance with applicable requirements.• Produce regular financial reports and spreadsheets to support budgeting, management review, and operational decision-making.• Administer tax-related bookkeeping tasks, including recording liabilities, preparing supporting documentation, and assisting with remittance activities.• Use accounting platforms such as ADP, Great Plains, and other computerized systems to enter, review, and verify financial data.• Support sales-related accounting activities by recording revenue transactions and ensuring proper documentation and reconciliation.• Identify discrepancies in financial information, investigate variances, and resolve issues to maintain data integrity.• Contribute to updates in accounting processes or system-related changes by helping maintain continuity and accurate recordkeeping during transitions.
2026-10-13T19:03:43Z

Accounts Payable Clerk

Nepean, ON
onsite
Temporary
27.55 - 31.90 CAD / Hourly
We are looking for an Accounts Payable Clerk to support a construction-focused client in Nepean, Ontario on a Contract assignment. This opportunity is well suited to someone who works accurately in a high-volume environment and can keep invoice records organized and up to date. The successful candidate will bring strong data entry abilities, practical accounts payable experience, and confidence working with ERP and accounting platforms. Responsibilities: • Process a high volume of supplier invoices with accuracy and ensure transactions are entered in a timely manner. • Review, sort, and code incoming invoices before recording them in the appropriate accounting system. • Help reduce outstanding invoice backlogs by maintaining organized workflows and consistent data entry standards. • Reconcile vendor statements and investigate discrepancies to support accurate payment records. • Assist with cheque runs and confirm payment details align with approved documentation. • Maintain well-organized accounts payable files and supporting records for easy reference and audit readiness. • Use accounting and ERP tools, including Oracle, SAP, or QuickBooks, to update financial information and track payables activity. • Collaborate with internal teams to clarify invoice details, approval status, and account coding when needed.
2026-11-02T14:48:40Z

9 results for Office Services in Ottawa, ON