<p>We are looking for an organized and detail-oriented HR Coordinator to join our client on a contract basis in Toronto, Ontario. In this role, you will play a key part in ensuring seamless HR operations by managing employee data, supporting various HR systems, and maintaining compliance with company policies. This position is ideal for someone passionate about human resources and eager to contribute to a dynamic team within the retail industry.</p><p><br></p><p>Responsibilities:</p><p>• Provide exceptional customer service to both internal and external stakeholders, ensuring all inquiries are handled efficiently.</p><p>• Manage and support HR applications, including processing and maintaining employee data.</p><p>• Prepare and maintain confidential HR documents such as offer letters, termination notices, and employment changes.</p><p>• Update and maintain HR systems to reflect accurate employment records and changes.</p><p>• Conduct regular audits to ensure data accuracy and generate reports as needed.</p><p>• Coordinate and administer company programs while adhering to established processes and policies.</p><p>• Develop and update procedural documentation to support HR operations.</p><p>• Plan and prioritize workloads to optimize productivity and accuracy within HR services.</p><p>• Maintain strict confidentiality and control access to sensitive employee files.</p><p>• Ensure compliance with health and safety policies and assist in other HR-related projects as required.</p>
<p>We are looking for an experienced Collections Supervisor to join our team in Markham, Ontario. In this role, you will oversee credit and collections operations, ensuring efficient processes and maintaining strong customer relationships. Your expertise will drive the success of our financial services and B2B collections activities.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and guide the credit and collections team to achieve performance targets.</p><p>• Oversee B2C collections processes, ensuring timely and accurate payments.</p><p>• Maintain and update customer accounts using CRM systems to track collections effectively.</p><p>• Develop and implement strategies to improve collection rates and reduce outstanding balances.</p><p>• Handle escalated customer accounts, resolving disputes and maintaining positive relationships.</p><p>• Monitor and analyze accounts receivable metrics to identify trends and areas for improvement.</p><p>• Collaborate with other departments to ensure seamless payment processing and customer satisfaction.</p><p>• Ensure compliance with company policies and industry regulations in all credit and collections activities.</p><p>• Provide training and support to team members, fostering a collaborative work environment.</p><p>• Prepare detailed reports on collections performance and present findings to management.</p>
