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48 results for Customer Service Manager in Oshawa, ON

Audit Manager - Public
  • Scarborough, ON
  • onsite
  • Permanent
  • 110000.00 - 140000.00 CAD / Yearly
  • <p>Our client a medium sized public accounting firm is looking for an experienced Audit Manager to join their team in Scarborough, Ontario. In this leadership role, you will oversee a range of assurance, accounting, tax, and advisory services, ensuring exceptional client satisfaction. As a key contributor to the firm’s growth, you will lead a functional area, guide team members, and foster strong relationships through effective mentorship and collaboration.</p><p><br></p><p>Responsibilities:</p><p>• Manage a portfolio of clients, maintaining high service standards and supporting the firm’s objectives.</p><p>• Review tax, audit, and assurance files for clients across various industries and non-profit organizations, ensuring compliance with firm standards.</p><p>• Oversee multiple engagements simultaneously, demonstrating strong project management skills to deliver quality results within deadlines and budgets.</p><p>• Collaborate with the partner team to contribute to the development and execution of the firm’s business plan.</p><p>• Prepare realistic budgets and quotes for new client engagements, ensuring profitability and feasibility.</p><p>• Lead and oversee teams during assurance engagements, providing guidance and maintaining high-quality deliverables.</p><p>• Communicate effectively with clients, government agencies, partners, and team members to ensure seamless collaboration.</p><p>• Mentor and train team members to support their technical growth and career development.</p><p>• Promote the firm’s services to drive business development and overall growth.</p><p>• Participate in leadership activities such as performance reviews, recruitment efforts, and fostering a positive team environment.</p>
  • 2025-10-23T20:18:45Z
VP Operations and Customer Experience
  • Richmond Hill, ON
  • onsite
  • Permanent
  • 200000.00 - 250000.00 CAD / Yearly
  • We are looking for a dynamic Vice President of Operations and Customer Experience to join our leadership team in Richmond Hill, Ontario. This role is integral to shaping and implementing strategies that drive operational efficiency and deliver exceptional customer experiences. The successful candidate will oversee multiple departments, including claims operations, dealer support, and field services, to ensure a seamless service experience for both customers and dealer partners. With a focus on the automotive industry, this position requires a blend of strategic vision and hands-on leadership to support business growth and elevate brand loyalty.<br><br>Responsibilities:<br>• Develop and execute strategies to align customer experience and operational goals with overall business objectives.<br>• Provide leadership and guidance to teams responsible for claims operations, dealer support, and field services.<br>• Collaborate with senior leadership to identify opportunities for improving operational efficiency and customer satisfaction.<br>• Oversee claims operations to ensure compliance, streamlined processes, and a high-quality customer experience.<br>• Implement and refine operational procedures to enhance dealer and field support services.<br>• Manage departmental budgets effectively, using data insights to drive impactful decisions.<br>• Utilize customer feedback tools to gather insights and implement actionable improvements.<br>• Foster strong relationships with dealer clients and field sales teams to identify service enhancement opportunities.<br>• Promote a customer-first culture across all departments and levels of the organization.<br>• Establish and monitor key performance indicators (KPIs) to measure operational success and identify areas for improvement.
  • 2025-10-10T19:34:09Z
Sales Finance Manager
  • Markham, ON
  • onsite
  • Permanent
  • 115000.00 - 125000.00 CAD / Yearly
  • <p>We are seeking a highly organized and detail-oriented <strong>Senior Accountant</strong> to join our team. In this role, you will oversee key accounting functions, including accounts payable (AP), accounts receivable (AR), general ledger (GL), and reconciliations. You will also play a critical role in preparing financial statements, assisting with budget planning, coordinating audits, and developing strategies to optimize the organization’s financial operations.</p><p><br></p><p><strong>Key Responsibilities</strong>:</p><ul><li>Manage general accounting functions: AP, AR, GL, and reconciliations.</li><li>Prepare accurate monthly, quarterly, and annual financial statements for leadership, stakeholders, and funding agencies.</li><li>Develop and implement accounting policies and procedures.</li><li>Assist with budget preparation, financial planning, and reporting.</li><li>Coordinate audits and tax filings with external auditors and consultants.</li><li>Collaborate with the leadership team to develop financial strategies that streamline operations, improve programs, and reduce costs.</li><li>Conduct financial forecasts and risk analysis while providing recommendations to address opportunities and challenges.</li><li>Ensure accurate inventory valuations and perform inventory cost analysis.</li><li>Prepare and maintain reconciliations for inventory accounts.</li><li>Support the Financial Controller and other departments with accounting-related tasks.</li></ul><p><br></p>
  • 2025-10-20T18:04:09Z
Senior Accountant/Manager
  • Trenton, ON
  • onsite
  • Permanent
  • 75000.00 - 95000.00 CAD / Yearly
  • <p>We are looking for an experienced Senior Accountant and Manager to join a well-established accounting firm in Trenton, Ontario. This role is ideal for a motivated individual with a strong background in audits, reviews, and tax services who thrives in a client-focused environment. You will play a vital role in delivering comprehensive accounting solutions to owner-managed businesses.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and review financial statements, ensuring accuracy and compliance with accounting standards.</p><p>• Conduct audits, reviews, and Notice to Reader engagements for a variety of clients.</p><p>• Manage corporate and personal tax filings, providing expert guidance on tax planning and compliance.</p><p>• Build and maintain strong relationships with business owners to understand their needs and provide tailored advice.</p><p>• Oversee client accounts, including monitoring transactions and balances to ensure financial health.</p><p>• Address audit findings, providing recommendations for improvement and implementing solutions.</p><p>• Lead audit engagements, coordinating with team members to deliver high-quality results.</p><p>• Collaborate with internal and external stakeholders to support the growth and success of clients' businesses.</p><p>• Ensure all financial records are organized and up-to-date, adhering to regulatory requirements.</p><p>• Provide innovative strategies to clients, helping them optimize their financial operations and achieve growth.</p>
  • 2025-10-08T16:05:16Z
Executive Assistant
  • Toronto, ON
  • onsite
  • Temporary
  • 35.00 - 40.00 CAD / Hourly
  • The Business Assistant reports directly to VP of Personal Insurance Pricing and is responsible for supporting the day-to-day administration requirements of the senior Personal Insurance Pricing leadership team and the support of requests for the Head Office Personal Insurance team’s shared services administration team. The successful candidate will be responsible for the provision of administrative support including calendar and inbox management, expense report management, travel booking, system access requests, onboarding/offboarding of new hires, event planning/onsite coordination and other associated duties. <br> Description for Internal Candidates What can you expect in this role? The Business Assistant reports directly to VP of Personal Insurance Pricing and is responsible for supporting the day-to-day administration requirements of the senior Personal Insurance Pricing leadership team and the support of requests for the Head Office Personal Insurance team’s shared services administration team. The successful candidate will be responsible for the provision of administrative support including calendar and inbox management, expense report management, travel booking, system access requests, onboarding/offboarding, event planning/onsite coordination and other associated duties. • Manages the VP, Personal Insurance Pricing’s calendar and inbox in all coordination of meetings, managing multiple conflicting meetings and necessary resources, booking and scheduling meetings with internal and external clients, expense report management, deadlines and approvals. Coordinates and books for VP, Personal Insurance Pricing's local and international travel • Assists the senior Personal Insurance Pricing leadership team with administrative functions • Supports system access, onboarding/offboarding and other administrative requests for the Head Office Personal Insurance team’s shared services administration team. • Event planning /onsite coordination for the Personal Insurance & Sonnet teams in the Montreal Office and other associated duties as a member of the Personal Insurance Employee Experience Committee. • Provides coding of invoices and forwards onto appropriate approval authority • Other duties as assigned, including supporting other Personal Insurance functions in the Montreal office
  • 2025-10-16T15:14:02Z
Sales Administrator
  • Toronto, ON
  • onsite
  • Temporary
  • 27.00 - 31.00 CAD / Hourly
  • We are looking for a detail-oriented Sales Administrator to join our team in Toronto, Ontario, on a long-term contract basis. In this role, you will play a vital part in ensuring the smooth execution of sales and trade agreements, handling administrative tasks, and supporting logistical operations. This position requires collaboration with both internal teams and external partners to ensure efficient order processing, documentation, and customer service.<br><br>Responsibilities:<br>• Process customer orders and input relevant data into internal systems with accuracy.<br>• Prepare and manage sales and purchase contracts, along with associated documentation.<br>• Issue invoices and oversee accounts receivable and payable to ensure timely transactions.<br>• Coordinate logistics operations, including customs documentation, truck scheduling, and shipment tracking.<br>• Address customer inquiries and resolve basic issues to maintain satisfaction.<br>• Monitor inventory levels, identify discrepancies, and report findings to management.<br>• Assist in preparing credit applications, tracking credit limits, and managing overdue accounts.<br>• Organize and maintain confidential documents under the guidance of the General Manager.<br>• Support monthly inventory reporting and contribute to the preparation of business intelligence reports.<br>• Provide backup assistance to other contract administrators during absences and support the team with ad-hoc assignments.
  • 2025-10-07T21:04:20Z
Accounting Manager
  • Markham, ON
  • onsite
  • Permanent
  • 90000.00 - 120000.00 CAD / Yearly
  • <p>We are seeking an experienced Accounting Manager to lead our accounts receivable operations and team in Markham, Ontario. This role involves managing daily financial processes, mentoring team members, and ensuring accuracy and efficiency in AR activities. The ideal candidate will have solid expertise in accounts receivable, invoicing, and general ledger, while fostering a supportive and collaborative work environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Lead and support the accounts receivable team to ensure smooth daily operations.</li><li>Manage AR tasks like invoicing, credit memos, and trial balance preparation.</li><li>Ensure general ledger accounts are accurately applied and reconciled.</li><li>Mentor and coach team members to encourage growth and success.</li><li>Monitor attendance and enforce company policies.</li><li>Collaborate with senior finance leaders to achieve department and company goals.</li><li>Handle collections and respond to customer inquiries efficiently.</li><li>Use accounting software to streamline and improve workflows.</li><li>Maintain an approachable leadership style to promote teamwork and engagement.</li><li>Ensure compliance with financial regulations and industry best practices.</li></ul><p><br></p>
  • 2025-10-21T13:39:11Z
NON - IT - T2S36 Coordonnateur - Junior
  • Toronto, ON
  • remote
  • Temporary
  • 18.00 - 20.00 CAD / Hourly
  • We are looking for a dedicated Front Desk Coordinator to join our team in Toronto, Ontario. In this role, you will act as a key point of contact for clients, ensuring exceptional service delivery through collaboration with internal departments. As part of the Mid-Office Service Team, you will support independent Portfolio Managers and Introducing Brokers by managing daily operations and resolving client issues. This is a hybrid long-term contract position requiring at least three days per week on-site, with newer team members expected to work in the office more frequently.<br><br>Responsibilities:<br>• Build and nurture strong client relationships by coordinating efforts with internal teams and departments.<br>• Maintain a high standard of customer service by keeping clients informed about new products, services, and developments relevant to their business.<br>• Resolve client issues promptly and thoroughly, while recommending improvements to enhance overall service delivery.<br>• Review and approve administrative tasks such as bank transfers, de-registrations, foreign exchanges, and internal account transfers on a daily basis.<br>• Serve as a liaison between clients and operational teams to ensure timely and proactive task completion.<br>• Coordinate and document regular client meetings to address service and operational concerns, following up to ensure resolution.<br>• Provide guidance to clients on company policies, procedures, and available training that impact their business operations.<br>• Offer process improvement recommendations to strengthen client relationships and streamline operations.<br>• Represent the company professionally during client meetings and business events.
  • 2025-10-10T13:44:03Z
Operations Specialist
  • Toronto, ON
  • onsite
  • Temporary
  • 32.30 - 37.40 CAD / Hourly
  • <p>We are looking for a dedicated Operations Specialist to join our team in Toronto, Ontario. In this long-term contract role, you will play a key part in optimizing operational processes and ensuring seamless workflow management. This is a great opportunity to contribute your expertise in data processing, customer service, and enterprise systems to drive efficiency and support organizational goals.</p><p><br></p><p><br></p><p><strong>Job Responsibilities: </strong></p><p>●       Understanding the basic business and store operations, as well as the business & store structures, Effectively & efficiently compile data base of store information</p><p>●       Responsible for weekly and monthly information creation for stores and store operations team</p><p>●       Managing Company wide tasks, following through until completions cross-functionally</p><p>●       Flexibly adopt the information depending on the business needs</p><p>●       Develop the routine communication cross-functionally to achieve the goals.</p><p>●       Manage and ensuring customer facing store information, most up to date</p><p>●       Acquire the data analyses skills and reflect to the information and communication for the future</p><p>●       Review business reports to identify future focus points</p><p>●       Meet deadlines, leading internal teams, accurately provide information in details, but understanding the priorities</p><p><br></p>
  • 2025-10-24T18:54:00Z
Digital Marketing Manager, Paid Media
  • Toronto, ON
  • remote
  • Temporary
  • 37.00 - 43.00 CAD / Hourly
  • <p>We’re looking for a sharp, strategic, and highly adaptable <strong>Digital Marketing Manager – Paid Media</strong> to lead the execution of digital strategies across a range of paid channels, with a strong focus on driving B2C conversions and business growth. This role blends performance marketing expertise with cross-functional collaboration and strategic communication.</p><p><br></p><p>You'll manage campaign execution from strategy through launch, work closely with internal stakeholders to bring client and business goals to life, and continuously optimize to deliver measurable impact. This role requires someone who can think analytically, act quickly, and communicate clearly—without relying on marketing jargon. </p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead the strategy, planning, execution, and optimization of paid media campaigns across platforms like Google Ads, Meta, Reddit, and more.</li><li>Drive B2C performance outcomes—especially focused on conversions, ROAS, and growth KPIs.</li><li>Translate high-level campaign objectives into clear, executable strategies with measurable impact.</li><li>Collaborate with cross-functional internal teams (Project Management, Creative, Analytics, and occasionally Senior Leadership) to align on campaign strategy, timelines, and deliverables.</li><li>Help set up landing pages and ensure campaign launch readiness with the right tracking, assets, and messaging.</li><li>Work closely with the Project Management team to support client-facing communication and ensure that changes or optimizations are clearly understood and aligned with broader business goals.</li><li>Occasionally engage in client-facing discussions to support paid media strategies or requests (e.g., expanding into Reddit or a new platform).</li><li>Build and maintain campaign dashboards using Google Data Studio, using internal and platform data to track performance and guide strategic decisions.</li><li>Communicate campaign performance and optimization strategy to stakeholders in clear, actionable language—not just marketing speak.</li></ul><p><br></p>
  • 2025-10-24T14:58:41Z
Finance & Administration Controller
  • Etobicoke, ON
  • onsite
  • Permanent
  • 100000.00 - 130000.00 CAD / Yearly
  • <p>Are you a skilled finance professional with a talent for leadership, strategic analysis, and process improvement? Do you thrive in complex, multi-site environments and seek an opportunity to contribute to a dynamic organization? Our client is looking for a <strong>Finance & Administration Controller</strong> to join their team and drive financial and operational success.</p><p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><p> </p><p><strong>Financial Supervision</strong></p><ul><li>Supervise the accounting closing process, including journal entries and account reconciliations.</li><li>Prepare, analyze, and present financial statements, management reports, budgets, and performance dashboards.</li><li>Manage cash flow, banking relationships, and negotiate lines of credit and other financial agreements.</li></ul><p><strong> Strategic Analysis and Planning</strong></p><ul><li>Collaborate with department managers to manage budget forecasts.</li><li>Analyze the company's financial performance and propose recommendations to optimize profitability and efficiency.</li><li>Develop and implement financial policies and procedures aligned with strategic objectives.</li></ul><p><strong> Leadership and Team Management</strong></p><ul><li>Recruit, train, and coach accounting personnel.</li><li>Evaluate team performance, set objectives, and manage schedules and priorities.</li><li>Promote a strong corporate culture based on organizational values.</li></ul><p><strong> Compliance and Risk Management</strong></p><ul><li>Ensure compliance with accounting, tax, and regulatory standards.</li><li>Oversee insurance coverages (e.g., civil liability, commercial) and assess risks.</li><li>Coordinate internal and external audits to ensure operational integrity.</li></ul><p><strong> Process Improvement and Digitalization</strong></p><ul><li>Actively participate in ERP implementation for the finance department.</li><li>Standardize and simplify accounting processes across various branches in Canada.</li></ul><p><strong> Administrative Supervision</strong></p><ul><li>Supervise activities related to special events.</li><li>Manage business travel and oversee all administrative functions, including lease renewals, rental contracts, purchasing, customer support, and more.</li></ul><p><strong> Other Duties</strong></p><ul><li>Stay current with accounting and tax laws, regulations, and standards.</li><li>Perform additional tasks as required by the immediate supervisor.</li></ul><p><br></p>
  • 2025-10-15T16:44:02Z
Manager Accounting Services
  • Toronto, ON
  • onsite
  • Permanent
  • 135000.00 - 145000.00 CAD / Yearly
  • <p>We are looking for a dedicated Manager of Accounting Services to oversee and enhance the financial operations of our organization. This role requires a meticulous leader with expertise in assurance engagements. Based in Toronto, this public practice position offers the opportunity to drive efficiency and ensure compliance with financial procedures.</p><p><br></p><p>Responsibilities:</p><p>• Lead the planning and execution of compilation, review, and limited scope audit engagements, including those of a complex nature. </p><p>• Supervise the preparation and review of financial statements in accordance with applicable accounting standards (ASPE/GAAP). </p><p>• Monitor engagement risk, quality, timelines, and budgets across all assurance assignments. </p><p>• Manage a diverse client portfolio of owner-managed businesses, understanding their operations, risks, and strategic goals. </p><p>• Maintain strong client relationships by delivering responsive service and practical advisory support across tax, budgeting, forecasting, and financial reporting. </p><p>• Contribute to firm-wide operational and strategic planning, identifying opportunities to improve workflow, client engagement, and internal systems. </p><p>• Support the business development process by participating in proposal preparation and identifying growth opportunities within existing client relationships. </p><p>• Lead and manage a team of up to five team members. </p>
  • 2025-09-26T16:38:45Z
Supply Chain Coordinator
  • Toronto, ON
  • onsite
  • Permanent
  • 65000.00 - 90000.00 CAD / Yearly
  • <p>Robert Half is looking for a dedicated Supply Chain Coordinator to join our team in Toronto, Ontario. In this role, you will focus on managing and expanding key product lines within the steel industry while fostering strong client relationships. You will also collaborate with offshore offices to ensure effective communication and alignment on strategic objectives. </p><p><br></p><p>Responsibilities:</p><p>• Oversee supply chain processes for steel products, ensuring efficient management and coordination with the team.</p><p>• Coordinate and monitor supply chain operations to ensure timely delivery of materials and products.</p><p>• Build and strengthen relationships with customers to drive business growth and retention.</p><p>• Identify and pursue opportunities to promote and develop new business initiatives.</p><p>• Manage inventory levels to meet production and distribution needs while minimizing costs.</p><p>• Track shipments and address any issues in transit to ensure on-time delivery.</p><p>• Maintain open communication channels with international offices and internal departments to align on strategic goals.</p><p>• Conduct research to explore new products and assess potential clients or avenues for expansion.</p><p>• Organize and participate in regular business meetings with customers to discuss opportunities and market trends.</p><p>• Visit clients to strengthen relationships and analyze emerging market demands.</p><p>• Support management by preparing data reports, presentation materials, and executing tasks related to new projects.</p><p>• Ensure compliance with company policies, regulations, and industry standards.</p><p>• Collaborate with internal teams (logistics, production, customer service) to align supply chain activities with business objectives.</p><p>• Proactively identify potential supply chain risks and work to mitigate them.</p><p>• Assist in contract negotiations with suppliers to secure favorable terms and pricing.</p>
  • 2025-10-14T19:38:45Z
Administrative Assistant
  • Markham, ON
  • onsite
  • Temporary
  • 20.00 - 21.00 CAD / Hourly
  • We are looking for an Administrative Assistant to join our team on a contract basis in Markham, Ontario. In this role, you will play a key part in supporting staffing operations by managing schedules, coordinating communication, and handling administrative tasks. If you thrive in a fast-paced environment and possess strong organizational skills, we invite you to apply for this opportunity.<br><br>Responsibilities:<br>• Respond to incoming calls from clients to address staffing requests and provide excellent customer service.<br>• Maintain accurate and up-to-date records by entering data and managing schedules efficiently.<br>• Coordinate onboarding documentation for new team members, ensuring all required forms are completed.<br>• Monitor and report timesheet submissions to ensure timely processing and accuracy.<br>• Schedule appointments and manage calendars to support staffing and operational needs.<br>• Communicate effectively with team members and clients through email correspondence.<br>• Utilize Microsoft Office tools, including Word, Excel, PowerPoint, and Outlook, to complete daily tasks.<br>• Address any inquiries or concerns from clients and staff in a thorough and timely manner.<br>• Assist with other administrative duties to ensure smooth office operations.
  • 2025-10-30T16:08:42Z
Receptionist
  • Toronto, ON
  • onsite
  • Permanent
  • 50000.00 - 55000.00 CAD / Yearly
  • We are looking for a detail-oriented and friendly Receptionist to join our team in Toronto, Ontario. As the first point of contact for visitors and clients, you will play a vital role in creating a welcoming and organized environment. This position is ideal for someone with strong customer service skills and a passion for maintaining efficient office operations in a fast-paced setting.<br><br>Responsibilities:<br>• Greet and assist visitors, clients, and employees with courtesy and efficiency.<br>• Maintain accurate visitor records, ensuring all guests sign in upon arrival.<br>• Perform general administrative tasks, including data entry, filing, and managing office supplies.<br>• Address client and visitor inquiries, providing exceptional customer service at all times.<br>• Handle incoming and outgoing mail, including sorting, distributing, and preparing shipments.<br>• Support the marketing team with seasonal mail-outs and other assigned tasks.<br>• Keep the reception area and lobby clean, organized, and welcoming.<br>• Monitor and restock office amenities such as coffee machines and snack bars, placing replenishment orders as needed.<br>• Manage multi-line phone systems, directing calls and taking messages efficiently.<br>• Complete additional responsibilities as assigned by management.
  • 2025-10-08T00:03:21Z
MDM Developer
  • Toronto, ON
  • onsite
  • Permanent
  • 100000.00 - 105000.00 CAD / Yearly
  • <p>We are seeking an experienced <strong>Informatica MDM Developer</strong> to design, develop, and implement master data management solutions for our client. This role requires deep expertise in Informatica Master Data Management (MDM) tools and technologies, as well as strong problem-solving skills to support business-critical data integration, governance, and quality initiatives. The ideal candidate will possess a robust technical skill set, a passion for data management, and a strong ability to collaborate with key stakeholders to support enterprise-wide data strategies.</p><p><br></p><p><strong>1. MDM Implementation & Development:</strong></p><ul><li>Design and implement solutions using Informatica MDM Hub components, including configurations for data consolidation, hierarchy management, and trust and match rules.</li><li>Develop and optimize data architecture, workflows, and pipelines using Informatica tools such as PowerCenter, MDM Hub, and Data Quality.</li><li>Configure and enhance master data models, cleansing rules, entity validation, and merge processes.</li></ul><p><strong>2. Data Integration & Quality:</strong></p><ul><li>Integrate data from various sources using ETL processes and Informatica tools (e.g., PowerCenter, IDQ).</li><li>Develop and implement data quality rules to maintain accuracy, consistency, and reliability of master data.</li><li>Analyze and resolve issues related to duplicate records, incorrect matching logic, and inconsistencies in master data.</li></ul><p><strong>3. Collaboration with Cross-functional Teams:</strong></p><ul><li>Work closely with business stakeholders to identify requirements for master data across key domains (e.g., Customer, Product, Vendor, etc.).</li><li>Partner with data governance and analytics teams to define and maintain data standards and workflows.</li><li>Collaborate with infrastructure and application teams to address performance optimization needs and resolve technical bottlenecks.</li></ul><p><strong>4. Data Governance & Compliance:</strong></p><ul><li>Ensure adherence to Data Governance policies, privacy standards (e.g., GDPR, HIPAA, CCPA), and industry regulations while implementing MDM solutions.</li><li>Create documentation for processes, configurations, and workflows to ensure transparency and compliance.</li></ul><p><strong>5. Performance Optimization & Support:</strong></p><ul><li>Monitor system performance and conduct regular audits to ensure efficient operation of Informatica MDM solutions.</li><li>Troubleshoot issues promptly and identify long-term fixes to improve platform reliability.</li><li>Provide post-implementation technical support and actively contribute to continuous enhancement initiatives</li></ul>
  • 2025-10-20T20:39:19Z
Marketing Manager
  • Toronto, ON
  • onsite
  • Permanent
  • 100000.00 - 120000.00 CAD / Yearly
  • <p>Are you a creative and results-driven marketer with a knack for planning innovative campaigns and collaborating with influencers, creators, and agencies? We are looking for a <strong>Marketing Manager</strong> on behalf of a client – a growing, entrepreneurial brand in the retail and consumer space. If you’re ready to lead dynamic marketing initiatives, manage content creation, grow engaged online communities, and drive measurable results, this role offers exciting growth potential and an excellent team culture.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong>Marketing Campaigns & Activations:</strong></p><ul><li>Plan and execute multi-channel marketing campaigns across digital, influencer, PR, and retail channels.</li><li>Organize in-store events and activations to boost foot traffic and build buzz, especially at the Espro Coffee Bar.</li><li>Collaborate with creative agencies to ensure campaigns are on-brand and impactful.</li></ul><p><strong>Influencer Partnerships & Social Media Content:</strong></p><ul><li>Build relationships with Toronto-based influencers and creators.</li><li>Manage and oversee content creation for platforms like TikTok, Instagram, and YouTube.</li><li>Tie all content initiatives to key performance metrics such as sales, engagement, and community growth.</li></ul><p><strong>Public Relations & Earned Media:</strong></p><ul><li>Drive PR outreach and manage external agency relationships.</li><li>Secure media coverage in lifestyle, food & beverage, and design sectors.</li><li>Track and report PR outcomes and their integration into overall performance.</li></ul><p><strong>Social Media & Community Management:</strong></p><ul><li>Oversee the brand’s social media accounts, grow followers, and foster engaged communities.</li><li>Produce consistent, high-quality creative content in collaboration with agencies and freelancers.</li><li>Respond to audience feedback and monitor engagement metrics.</li></ul><p><strong>Reporting & Analytics:</strong></p><ul><li>Provide clear weekly/monthly reports on campaign performance and ROI, tracking key KPIs across digital, social, PR, and retail initiatives.</li></ul><p><br></p><p><br></p>
  • 2025-10-10T14:34:20Z
Associate
  • Toronto, ON
  • onsite
  • Permanent
  • 75000.00 - 90000.00 CAD / Yearly
  • <p><strong>Summary</strong></p><p>The Associate / Analyst role in Corporate Banking is an entry-level relationship management position focused on supporting business development and client relationship management, particularly with Canadian subsidiaries of international corporations. The position involves structuring and executing corporate banking transactions, preparing client pitch materials, and collaborating with global teams to deliver integrated financial solutions.</p><p><br></p><p><strong>Reports To:</strong> Department Head, Corporate Banking – Canada</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Support business development initiatives across Canada in areas including loans, deposits, settlements, foreign exchange, and derivatives.</li><li>Build and maintain strong relationships with clients, particularly Canadian subsidiaries of global corporations.</li><li>Partner with internal stakeholders and global offices to develop product ideas and provide financial solutions.</li><li>Prepare pitch books, deal documentation, and other materials to support client engagement.</li><li>Conduct industry and market research to evaluate risk and identify opportunities.</li><li>Contribute to transaction execution and the achievement of broader team objectives.</li><li>Participate in firm-wide initiatives such as training programs, employee resource groups, and community involvement.</li><li>Perform other duties as assigned by the head of the department. </li></ul>
  • 2025-10-27T20:44:14Z
IT Analyst
  • Toronto, ON
  • onsite
  • Permanent
  • 80000.00 - 90000.00 CAD / Yearly
  • <p>A downtown client of Robert Half is seeking a skilled and proactive <strong>IT Analyst</strong> to join their team. The ideal candidate will have experience in IT support, networks, printers, servers, and VMware. You will play a key role in ensuring the smooth operation of our IT infrastructure by providing technical support, troubleshooting issues, and maintaining system performance.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide IT support to end-users by troubleshooting hardware, software, and network issues.</li><li>Manage and maintain IT infrastructure, including servers, network devices, and printers.</li><li>Configure, monitor, and optimize network performance to ensure minimal downtime.</li><li>Maintain and support VMware environments, including virtual machines and associated infrastructure.</li><li>Install, configure, and update software and hardware as needed.</li><li>Assist in IT security implementations and ensure compliance with best practices.</li><li>Document IT procedures, troubleshooting steps, and system configurations.</li><li>Collaborate with vendors and service providers for IT-related procurements and support.</li><li>Perform system backups and recovery operations.</li><li>Stay updated with industry trends and emerging technologies to enhance IT operations.</li></ul><p><br></p>
  • 2025-10-20T18:25:55Z
Talent Acquisition Specialist
  • Toronto, ON
  • onsite
  • Permanent
  • 70000.00 - 80000.00 CAD / Yearly
  • <p>We are looking for a dynamic Talent Acquisition Specialist to join our team in Toronto, Ontario. In this role, you will play a key part in driving our company's success by attracting and securing top talent, while promoting our core values of passion, teamwork, integrity, accountability, and innovation. Your expertise in recruitment strategies and dedication to creating a seamless candidate experience will help us build a sustainable and adaptable organization.</p><p><br></p><p>About Us</p><p>We are a fast-growing global furniture design and manufacturing company, dedicated to creating beautiful, high-quality products for customers worldwide. Guided by our core values of <strong>Passion, Teamwork, Integrity, Accountability, and Innovation</strong>, we’re committed to building a sustainable, adaptable, and customer-responsive business.</p><p>We are looking for a <strong>Talent Acquisition Specialist</strong> to join our People & Culture team. This role is critical to driving growth by attracting, engaging, and hiring the best talent across North America and international markets.</p><p><br></p><p>Job Summary</p><p>As a Talent Acquisition Specialist, you will take ownership of the full recruitment cycle, from sourcing and outreach to placement, while ensuring a positive candidate experience. You’ll design and execute creative recruitment strategies, manage multiple concurrent roles, and build talent pipelines that support both immediate hiring needs and long-term workforce planning. You’ll also collaborate closely with HR and cross-functional teams to strengthen culture and enhance the employee experience.</p><p><br></p><p>Key Responsibilities</p><p><strong>Recruitment & Talent Acquisition</strong></p><ul><li>Develop and implement tailored recruitment strategies to meet evolving business needs.</li><li>Manage the full recruitment cycle, ensuring a seamless and professional candidate experience.</li><li>Conduct interviews and assess candidates for skills, cultural fit, and alignment with company values.</li><li>Leverage multiple channels (LinkedIn Recruiter, networking, referrals, job portals, social media) to source top-tier talent.</li><li>Build and maintain proactive talent pipelines for future hiring needs.</li><li>Partner with external recruitment agencies, including overseas partners, to support international hiring.</li><li>Source and recruit for diverse roles across Canada, the U.S., and select international markets.</li><li>Stay informed on legal hiring requirements across regions to ensure compliance.</li><li>Manage multiple high-priority roles simultaneously while maintaining efficiency and timeliness.</li><li>Utilize and maintain the Applicant Tracking System (<strong>BambooHR Talent Portal</strong>).</li></ul><p><strong>HR & Cross-Functional Support</strong></p><ul><li>Share market intelligence and innovative recruitment strategies with internal teams.</li><li>Collaborate with the HR Generalist to support day-to-day HR operations.</li><li>Support corporate culture through team-building and engagement initiatives.</li><li>Manage the Careers inbox and maintain applicant tracking records.</li><li>Assist with additional HR-related projects as assigned by leadership.</li></ul>
  • 2025-10-14T16:04:15Z
Director, Finance Operations and Client Services
  • Peterborough, ON
  • onsite
  • Permanent
  • 125000.00 - 135000.00 CAD / Yearly
  • <p>We are seeking an experienced and strategic leader to join our team as the Director of Finance Operations and Client Services. This multifaceted role combines oversight of financial operations and client services, with a focus on ensuring accurate accounting processes, maximizing the use of financial software systems, and delivering exceptional service to internal and external stakeholders. The ideal candidate will bring a blend of technical expertise, leadership acumen, and a passion for optimizing financial workflows.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><p><strong>Financial Operations Management:</strong></p><ul><li>Oversee and ensure the timely and accurate processing of accounts payable and accounts receivable functions.</li><li>Supervise billing operations to guarantee precise invoicing and efficient payment processing.</li><li>Lead the audit process to ensure compliance with financial regulations and uphold the integrity of financial records.</li><li>Manage the implementation and utilization of accounting software systems such as 3M, ADP - Financial Services, Concur, and CRM to streamline and optimize workflows.</li></ul><p><strong>Client Services Coordination:</strong></p><ul><li>Collaborate with client services teams to address financial inquiries and improve customer satisfaction.</li><li>Monitor customer accounts, assess account statuses, and execute appropriate actions based on findings.</li><li>Oversee customer credit application processes to ensure accuracy, efficiency, and adherence to company policies.</li><li>Maintain detailed and accurate customer credit records to establish and update financial histories.</li></ul><p><strong>Strategic Leadership:</strong></p><ul><li>Direct and enhance accounting functions, including financial reporting and compliance, to align with organizational objectives.</li><li>Act as a key liaison between departments, facilitating communication and driving collaboration between financial and client service teams.</li><li>Foster continuous improvements across financial operations and software system implementations to improve efficiency and accuracy.</li></ul><p>This leadership role offers an exciting opportunity to make a profound impact within a dynamic and fast-paced organization. If you have a proven track record of success in overseeing financial operations, leveraging accounting software solutions, and delivering exceptional client service, we encourage you to apply for this strategic position.</p>
  • 2025-10-20T17:57:31Z
Salesforce Marketing Cloud Developer
  • Toronto, ON
  • onsite
  • Permanent
  • 90000.00 - 105000.00 CAD / Yearly
  • <p>Our client, a global organization is seeking a Salesforce Marketing Cloud Developer to join their team. This role is responsible for designing, developing, and implementing marketing automation solutions using Salesforce Marketing Cloud. The ideal candidate will have a strong understanding of digital marketing strategies, data integration, and customer journey mapping.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop and maintain Marketing Cloud solutions including Email Studio, Journey Builder, Automation Studio, Mobile Studio, and Cloud Pages.</li><li>Create and manage dynamic email templates using HTML, CSS, AMPscript, and Salesforce data extensions.</li><li>Build and optimize customer journeys and automation workflows to support marketing campaigns.</li><li>Integrate Salesforce Marketing Cloud with Salesforce CRM and other third-party platforms via APIs and connectors.</li><li>Collaborate with marketing, sales, and IT teams to gather requirements and deliver scalable solutions.</li><li>Monitor campaign performance and provide actionable insights to improve engagement and conversion.</li><li>Ensure data integrity, compliance with privacy regulations (e.g., GDPR, CASL), and best practices in email deliverability.</li><li>Troubleshoot and resolve issues related to Marketing Cloud implementations and integrations.</li></ul>
  • 2025-10-16T03:58:42Z
Director of IT Infrastructure
  • Barrie, ON
  • onsite
  • Permanent
  • 110000.00 - 120000.00 CAD / Yearly
  • <p>We are looking for an experienced IT Director to oversee and guide the strategic development of our organization's core technology infrastructure. This role requires a visionary leader capable of ensuring the reliability, scalability, and security of systems spanning data centres, cloud platforms, networks, and enterprise applications. The successful candidate will play a vital role in aligning technological strategies with organizational goals while fostering collaboration across teams and maintaining vendor relationships.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Strategic Leadership:</strong> Provide direction for the IT Infrastructure and ISO teams, collaborating with senior leadership to design and implement infrastructure strategies that drive business growth, operational excellence, and digital transformation.</li><li><strong>Team Development:</strong> Lead, mentor, and support IT Infrastructure personnel, including network engineers, system administrators, service desk staff, and cybersecurity specialists.</li><li><strong>Systems Management:</strong> Ensure the reliability, availability, and optimal performance of all IT systems, including servers, storage solutions, and cloud environments.</li><li><strong>Project Execution:</strong> Manage infrastructure projects from initiation through completion, overseeing budgets, timelines, and resource allocation.</li><li><strong>Vendor Management:</strong> Build and maintain strong relationships with external service providers, technology vendors, and consultants.</li><li><strong>Cybersecurity & Compliance:</strong> Enforce comprehensive security protocols and ensure adherence to relevant industry standards and regulatory requirements.</li><li><strong>Business Continuity:</strong> Develop and maintain disaster recovery and business continuity plans to safeguard operations against system outages or cyber threats.</li><li><strong>Technical Expertise:</strong> Demonstrate a deep understanding of information systems, network and system architectures, ERP platforms, and system integrations (including APIs).</li><li><strong>Needs Analysis & Procurement:</strong> Evaluate departmental requirements and business documentation to identify technology needs and procure cost-effective hardware and software solutions.</li><li><strong>Financial Oversight:</strong> Manage operating and capital expenditures related to infrastructure planning, design, and execution—including staffing, technologies, and partnerships.</li><li><strong>Site Support:</strong> Travel to various locations to support infrastructure build-outs and assist with client or vendor audits.</li><li><strong>Process Improvement:</strong> Develop and implement strategies to enhance productivity and streamline processes to meet or exceed company performance targets.</li><li><strong>Performance Management:</strong> Guide and evaluate team members to foster growth and talent development.</li><li><strong>Culture & Engagement:</strong> Promote company core values and initiatives to inspire and engage employees.</li><li><strong>Additional Duties:</strong> Perform other responsibilities as assigned.</li></ul>
  • 2025-10-23T16:58:55Z
Software Developer
  • Burlington, ON
  • remote
  • Permanent
  • 100000.00 - 120000.00 CAD / Yearly
  • <p>We are seeking a skilled and motivated <strong>Senior Software Developer</strong> for a <strong>permanent opportunity</strong>. In this role, you will contribute to developing new features, maintaining and improving existing code, and refactoring software across a range of products utilized by both internal and external stakeholders. Success in this position requires a proactive mindset, strong collaboration skills, and the ability to work independently.</p><p><br></p><p><strong>Key Responsibilities</strong>:</p><ul><li>Collaborate with the Scrum team to provide accurate work estimates.</li><li>Participate in regular code reviews and work closely with other developers to ensure quality and consistency.</li><li>Design, implement, maintain, and enhance internal and external software features while improving customer experience and resolving system issues.</li><li>Troubleshoot and provide production support as needed.</li><li>Deliver clear and precise communication regarding solutions and timelines to client-facing program management teams.</li></ul><p><br></p>
  • 2025-10-20T20:39:19Z
HR Business Partner
  • Etobicoke, ON
  • onsite
  • Temporary
  • - CAD / Hourly
  • <p>We are looking for an experienced and success-driven HR Business Partner to join a team on a long-term contract basis in Etobicoke, Ontario. In this role, you will provide comprehensive human resources support to our manufacturing operations, working closely with plant managers and supervisors to address talent needs and enhance employee engagement. You will play a key role in fostering a positive workplace environment, driving HR initiatives, and ensuring the seamless management of the employee lifecycle.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with plant managers and supervisors to understand organizational needs and implement tailored HR solutions.</p><p>• Provide guidance and support for performance management discussions and employee engagement initiatives.</p><p>• Oversee the onboarding process and ensure new hires have a smooth transition into the organization.</p><p>• Manage employee relations issues, conducting thorough investigations and recommending effective resolutions.</p><p>• Develop and maintain HR metrics and reports to identify trends and address gaps impacting business operations.</p><p>• Work alongside payroll, benefits, and health and safety teams to ensure efficient handling of employee leave and workplace incidents.</p><p>• Lead or support various HR projects, including policy updates and compliance training.</p><p>• Foster employee development through engagement programs and career growth opportunities.</p><p>• Identify areas for improvement within HR processes and collaborate with colleagues to increase efficiency.</p>
  • 2025-10-20T20:59:20Z
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