1 result for Systems Administrator in Ontario
Credit & Collections Analyst
- Mississauga, ON
- onsite
- Contract / Temporary
-
28.00 - 31.00 CAD / Hourly
- <p>We are looking for a Credit & Collections Analyst to join our team in Mississauga, Ontario on a Long-term Contract basis. In this service-focused role, you will oversee customer accounts, support the collection of outstanding balances, and help maintain accurate financial records through careful investigation and follow-up. This position suits an individual with strong attention to detail who can balance strong customer service with sound credit and collections practices while working closely with cross-functional teams.</p><p><br></p><p>Responsibilities:</p><p>• Manage a designated portfolio of customer accounts, following up on overdue balances and promoting timely payment through consistent, clear communication.</p><p>• Review account activity to confirm outstanding amounts, identify inconsistencies, and resolve reconciliation issues affecting invoices and payments.</p><p>• Examine short payments, deductions, unapplied cash, credit concerns, and missing remittance details to determine the cause of account variances.</p><p>• Partner with billing, cash application, sales, operations, and finance teams to correct posting errors and support accurate account maintenance.</p><p>• Address customer disputes related to billing or payment matters, coordinate internal investigations, and drive issues through to resolution.</p><p>• Monitor account behaviour and payment patterns, highlighting elevated risk accounts and escalating concerns when appropriate.</p><p>• Maintain thorough and up-to-date records of collection efforts, customer discussions, and resolution steps taken on each account.</p><p>• Prepare monthly and quarterly reporting that outlines collection performance, account status, and key observations on higher-risk receivables.</p>
- 2026-07-03T20:14:01Z
