We are looking for a Business Analyst to join a growing team in Ontario on a contract-to-permanent basis. This opportunity is well suited to someone who enjoys working in a fast-moving business, turning complex financial and operational data into clear recommendations for leaders across the organization. The role offers exposure to planning, forecasting, reporting, and cross-functional projects, making it ideal for an analytical individual who is eager to contribute beyond routine reporting.<br><br>Responsibilities:<br>• Analyze financial, sales, and operational results to identify trends, explain variances, and support forward-looking business decisions.<br>• Build, refine, and maintain dashboards and reporting tools that provide clear visibility into performance metrics for finance, marketing, and leadership teams.<br>• Partner with stakeholders across departments to gather business needs, document requirements, and translate them into practical reporting or analytical solutions.<br>• Support quarterly forecasting and ongoing planning activities by consolidating data, validating assumptions, and highlighting risks and opportunities.<br>• Develop financial models and ad hoc analyses to evaluate business performance, commercial initiatives, and emerging priorities.<br>• Work with large data sets using tools such as Power BI, Snowflake, Excel, and CRM platforms to produce accurate and actionable insights.<br>• Contribute to project-based initiatives by performing gap analysis, preparing documentation, and helping teams adapt to changing business priorities.<br>• Communicate findings in a concise and meaningful way to both technical and non-technical audiences, including executive stakeholders.
We are looking for a Business Analyst to join a team in Toronto, Ontario on a Long-term Contract basis. In this role, you will work closely with business and technical partners to define needs, improve operational processes, and support the delivery of effective solutions. This position is well suited to someone who enjoys translating complex business challenges into clear requirements and contributing to meaningful, measurable improvements.<br><br>Responsibilities:<br>• Collaborate with leaders and cross-functional teams to gather business needs and shape solutions that support organizational goals.<br>• Document and maintain requirements throughout the project lifecycle by preparing process maps, user stories, business documents, and test-related materials.<br>• Lead or support discovery sessions, working meetings, and gap assessments to clarify scope, identify issues, and keep initiatives moving forward.<br>• Work with vendors, technical teams, and internal stakeholders to help configure systems in line with approved requirements and future-state processes.<br>• Examine existing workflows, identify opportunities for greater efficiency, and contribute to the rollout of improved practices using structured delivery methods.<br>• Assist with testing activities by preparing plans, scripts, and defect tracking records, while helping coordinate issue resolution through to completion.<br>• Use data analysis to support recommendations, monitor outcomes, and establish performance indicators that measure the value of implemented solutions.<br>• Assess the operational impact of proposed changes across business areas and support the development of practical mitigation and adoption plans.
We are looking for a Technical Analyst to join our team on a Contract basis in Markham, Ontario. This role supports day-to-day IT operations by maintaining end-user technology, resolving technical issues, and helping ensure stable, secure service delivery across desktop and infrastructure environments. The successful candidate will bring strong hands-on support experience, sound troubleshooting skills, and the ability to contribute to service improvement and technical planning.<br><br>Responsibilities:<br>• Provide first- and second-level technical support to employees by diagnosing issues, restoring service, and guiding users through effective solutions.<br>• Install, configure, and maintain desktops, laptops, mobile devices, and related IT infrastructure in alignment with established operational and security standards.<br>• Monitor the performance and reliability of hardware, software, and connected systems to identify risks and address issues before they affect business operations.<br>• Manage service requests and incident tickets by prioritizing work, documenting findings, and following defined support processes through to resolution.<br>• Carry out technical validation and operational testing to confirm that systems, devices, and configurations perform as expected.<br>• Investigate recurring incidents and underlying technical problems, determine root causes, and support timely corrective action.<br>• Contribute to the design and ongoing enhancement of technical components within the support environment, including capacity planning and optimization activities.<br>• Help maintain consistent service delivery by documenting solutions, updating the knowledge base, and sharing practical insights that improve support effectiveness.<br>• Assess technical considerations such as system availability and security impacts when reviewing support needs or proposed changes within the area of expertise.
<p>We are looking for an <strong>SAP Analyst </strong>to provide functional support for core business operations in Etobicoke, Ontario. In this role, you will help maintain system reliability, resolve process and data issues, and work closely with business and technical teams to keep critical workflows running smoothly. The position is well suited to someone who can interpret operational needs, communicate clearly with stakeholders, and deliver practical SAP support in a fast-paced environment.</p><p><br></p><p><strong>Responsibilities</strong>:</p><p>• Provide day-to-day functional support for assigned SAP modules and related business activities, ensuring stable system performance after go-live.</p><p>• Investigate user-reported issues, process breakdowns, and data discrepancies, then identify and implement appropriate resolutions.</p><p>• Assist business teams during critical operational periods such as month-end activities, invoicing, order processing, and logistics cycles.</p><p>• Work closely with subject matter experts, technical teams, security and basis resources, and external partners to address system needs effectively.</p><p>• Escalate matters requiring advanced technical, integration, or master data support to the appropriate teams while tracking progress to resolution.</p><p>• Respond promptly to support requests and incident tickets, maintaining a high standard of service for internal users.</p><p>• Convert business concerns and operational challenges into clear functional actions, system recommendations, or documented requirements.</p><p>• Communicate updates, risks, and issue status clearly to users, leadership, support teams, and vendors as needed.</p>