We are looking for an experienced Senior Data Entry Clerk to join our team on a contract basis in Ottawa, Ontario. This role involves ensuring the accurate and efficient management of contract-related deliverables and documentation. Candidates should demonstrate strong attention to detail, proficiency with SharePoint and Microsoft Office, and familiarity with contract milestones and terminology.<br><br>Responsibilities:<br>• Record, track, and manage deliverables associated with contracts, ensuring all data is logged accurately.<br>• Verify documentation for discrepancies and resolve issues promptly.<br>• Maintain and organize electronic and physical records using SharePoint and other tools.<br>• Collaborate with team members to ensure contract milestones are met and properly documented.<br>• Utilize customer relationship management (CRM) systems to facilitate efficient data entry and tracking.<br>• Scan and photocopy documents as needed to support project requirements.<br>• Support office functions by managing invoices and other financial documentation.<br>• Ensure compliance with government clearance requirements and company policies.
We are looking for a motivated Customer Service Representative to join our team in Toronto, Ontario, within the transport industry. In this long-term contract role, you will play a key part in assisting customers with inquiries related to parking permits and other related matters. If you have a passion for delivering exceptional service and thrive in a fast-paced environment, this opportunity is perfect for you.<br><br>Responsibilities:<br>• Respond promptly to incoming calls and emails, addressing customer inquiries with attention to detail and courtesy.<br>• Assist customers with questions regarding parking permits and related services, ensuring clarity and satisfaction.<br>• Process and manage data entry tasks accurately to maintain up-to-date records.<br>• Schedule appointments efficiently to accommodate customer needs and organizational timelines.<br>• Handle inbound and outbound calls, providing relevant information and resolving issues effectively.<br>• Coordinate correspondence through email, ensuring timely responses and clear communication.<br>• Utilize Microsoft Excel and Word to organize, track, and document customer interactions.<br>• Process order entries with precision to ensure seamless service delivery.<br>• Maintain a positive and helpful attitude while resolving customer concerns.<br>• Collaborate with team members to ensure consistent and high-quality service delivery.
We are looking for a Sr. Customer Service Representative to join our team in Markham, Ontario. This bilingual contract role requires fluent French and English communication skills to support clients effectively. As part of a hybrid work arrangement, the position offers a dynamic opportunity to manage customer inquiries and contribute to our operations in the automotive industry.<br><br>Responsibilities:<br>• Handle incoming and outgoing customer inquiries with professionalism and efficiency.<br>• Verify client information and establish appropriate payment arrangements.<br>• Prepare, review, and send necessary documentation to customers.<br>• Maintain accurate records of all customer interactions in the internal system.<br>• Assist with evaluations and documentation related to Total Loss claims.<br>• Support departmental activities and complete additional tasks as needed.<br>• Utilize Salesforce and other CRM tools to manage customer data and communications.<br>• Collaborate with team members to ensure excellent service delivery.
