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7 results for Customer Service Representative in North Vancouver, BC

Business Development Representative
  • Chilliwack, BC
  • onsite
  • Permanent
  • 42000.00 - 48000.00 CAD / Yearly
  • <p>Our client based in Chilliwack, a well-established manufacturing company in the recreational vehicle industry, is seeking a Business Development Representative to join their growing team. This role is ideal for a customer-focused individual who thrives in a fast-paced environment and enjoys building relationships, generating leads, and guiding clients through the sales process.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Engage with prospective customers via phone, email, and showroom appointments</li><li>Provide detailed product information and address customer questions or concerns</li><li>Generate and follow up on leads through prospecting, networking, and events</li><li>Participate in trade shows, rallies, and promotional events to showcase products</li><li>Support customers throughout the sales cycle, including handling objections and negotiating terms</li><li>Collaborate with internal teams to ensure a seamless customer experience</li></ul>
  • 2025-08-27T16:38:58Z
Service Coordinator
  • Surrey, BC
  • onsite
  • Temporary
  • 23.75 - 27.50 CAD / Hourly
  • We are looking for an organized and customer-focused Service Coordinator to join our team on a contract basis in Surrey, British Columbia. In this role, you will be the primary liaison between customers and field technicians, ensuring seamless communication and efficient service delivery. This position is ideal for someone who excels in scheduling, multitasking, and providing exceptional support to both clients and team members.<br><br>Responsibilities:<br>• Serve as the main point of contact for customers, providing updates on service work orders and addressing inquiries or issues with attention to detail.<br>• Coordinate and assign work orders to field technicians, ensuring tasks are completed on time and within budget.<br>• Maintain accurate and up-to-date service records, including timesheets, work orders, and compliance documentation.<br>• Develop and manage daily schedules for field technicians, adjusting priorities as needed to accommodate emergencies or high-priority tasks.<br>• Order and track necessary parts and equipment, collaborating with vendors to ensure timely delivery and cost efficiency.<br>• Monitor and ensure technician compliance with health, safety, and environmental procedures during daily check-ins and check-outs.<br>• Collaborate with subcontractors and other team members to resolve on-site challenges and ensure operational efficiency.<br>• Continuously review and improve scheduling, dispatch, and procurement processes to enhance service delivery.<br>• Support administrative tasks and share expertise with team members to foster collaboration and improve overall performance.
  • 2025-08-07T20:58:56Z
Territory Manager
  • Abbotsford, BC
  • remote
  • Permanent
  • 55000.00 - 70000.00 CAD / Yearly
  • <p>Our client, a leading industrial distribution company with a strong legacy and commitment to innovation, is seeking a Territory Manager to join their dynamic sales team. This is an exciting opportunity for a motivated sales professional with a strong background in industrial consumables to build lasting customer relationships, deliver technical solutions, and contribute to the continued growth of a trusted brand.</p><p><br></p><p>As a Territory Manager, you will be responsible for driving sales and gross margin growth across your assigned region. You will promote a wide range of industrial consumables including cutting tools, precision instruments, abrasives, coolants, band saw blades, hand tools, and accessories. The successful candidate will thrive on delivering customer value through relationship building, product knowledge, and strategic account management.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Sales & Account Management</strong></p><ul><li>Achieve or exceed annual sales targets for product lines (Groups 1000–5999).</li><li>Develop customer-specific sales plans, identifying growth opportunities.</li><li>Actively prospect and build strong, long-term customer relationships.</li><li>Deliver value-based solutions through product expertise and strong communication.</li><li>Ensure consistent and timely updates in CRM (Tour de Force) including customer profiles, contact details, decision-makers, and competitor analysis.</li><li>Promote the company’s Tool Room Management Systems, including cabinet and vending solutions.</li></ul><p><br></p><p><strong>Customer Engagement & Territory Development</strong></p><ul><li>Spend at least 4 hours daily in face-to-face client interactions.</li><li>Plan travel and customer visits efficiently; minimize in-office time.</li><li>Promote showroom visits and introduce new product features and benefits.</li><li>Schedule joint sales calls with supplier reps to deepen product penetration and awareness.</li></ul><p><strong>Quotations & Sales Support</strong></p><ul><li>Manage quotations above $1,500 with appropriate documentation and follow-ups.</li><li>Track pricing agreements, coordinate with management on updates, and maintain professional proposal presentations.</li><li>Collaborate with customer service partners to ensure seamless client support.</li><li>Assist with collections, complaints, returns, and warranty resolution.</li></ul><p><strong>Supplier & Internal Collaboration</strong></p><ul><li>Forge strong relationships with manufacturer/supplier representatives.</li><li>Share customer insights to help optimize inventory and stocking decisions.</li><li>Attend all sales meetings, product training sessions, and branch reviews.</li><li>Support onboarding of new staff and contribute to team learning.</li></ul><p><br></p><p><strong>Continuous Improvement</strong></p><ul><li>Follow internal ISO work instructions and contribute to the NCR process (corrective/preventive actions).</li><li>Make recommendations to improve service, efficiency, or reduce costs.</li><li>Stay current on product knowledge through self-directed and formal learning.</li></ul><p><br></p><p><br></p>
  • 2025-08-26T22:35:13Z
Senior Accounts Payable Representative
  • North Vancouver, BC
  • onsite
  • Permanent
  • 60000.00 - 70000.00 CAD / Yearly
  • <p>About the Opportunity:</p><p>Our client, located in North Vancouver, is looking for a Senior Accounts Payable Representative to join their team. This is a hands-on role in a high-volume, fast-paced environment, ideal for someone with strong AP experience who can step in with minimal training and support junior team members when needed.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Manage full-cycle accounts payable, including invoice coding, approvals, and payment processing</li><li>Prepare vendor payment schedules and process payments in multiple currencies across different entities</li><li>Manually complete bank payments, including calculating and recording fees, and submitting payments for approval</li><li>Record and reconcile transactions in SYSPRO</li><li>Resolve vendor discrepancies, including duplicate or similar-named suppliers</li><li>Support month-end close with accruals, reconciliations, and journal entries</li><li>Provide guidance to junior AP team members as needed</li><li>Maintain accuracy and efficiency in a high-volume AP setting</li></ul><p><br></p><p><br></p>
  • 2025-08-22T16:59:00Z
Contract & Risk Analyst
  • Burnaby, BC
  • onsite
  • Permanent
  • 80000.00 - 90000.00 CAD / Yearly
  • <p>Our client in the construction industry are looking for a skilled Contract & Risk Analyst to join their team. In this role, you will be responsible for managing contract reviews, negotiating terms, and ensuring compliance with legal and regulatory standards. The ideal candidate will bring a strong understanding of contract administration, excellent analytical skills, and the ability to thrive in a dynamic environment.</p><p><br></p><p><strong>Role Responsibilities</strong></p><ul><li>Reviews terms and conditions of bid documents, contracts (service/maintenance agreements, modernization agreements, new installation/construction agreements), and change orders.</li><li>Negotiates and approves contract terms with sales representatives and customers</li><li>Supports projects and initiatives that have regulatory, legal or operational risk implications</li><li>Advises departments and customers of contractual rights and obligations</li><li>Administers completion of insurance and bond request forms, as needed</li><li>Assists regional and branch representatives in drafting and issuing demand letters to non-paying customers, and negotiating settlements of unpaid accounts and early contract cancellations</li><li>Reviews and revises national agreements, preparing contract review guidance documents for internal use, and conducting research into legislative updates and other contract-related industry trends, as required</li><li>Involvement with legal notice of delinquent AR issues and resolution of same with the branches</li><li>Performs other legal research and administrative duties to support and assist in Legal, Compliance, Contracts & Risk Administration, as assigned</li></ul>
  • 2025-08-22T16:59:00Z
Project Manager (Ellucian Colleague)
  • Vancouver, BC
  • remote
  • Temporary
  • 130.00 - 170.00 CAD / Hourly
  • <p>On behalf of our client, Robert Half is seeking a skilled <strong>Project Manager</strong> with deep experience in <strong>Ellucian implementations</strong>, to lead the rollout of a new <strong>Student Information System (SIS)</strong>. This role will be central to the planning, coordination, and execution of a complex SIS implementation, impacting critical areas across the institution including <strong>Academics, Finance, HR, IT, and the Registrar’s Office</strong>.</p><p><br></p><p>This is an exciting opportunity to play a key leadership role in a cross-functional, enterprise-wide transformation project. This opportunity is being offered a fixed term, <strong>12-month contract</strong> with a salary up to $170K for people with <strong>Ellucian Colleague experience.</strong> Candidates will be eligible for full benefits and vacation. This position is <strong>open to remote candidates</strong> across Canada. As this initiative is expected to require ongoing support and enhancement beyond the initial implementation phase, there is a strong likelihood of extension.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead the full lifecycle implementation of an Ellucian Colleague, from planning and design through data migration, configuration, testing, and go-live.</li><li>Develop and manage comprehensive project plans, timelines, budgets, and stakeholder engagement strategies.</li><li>Collaborate with more than 20 key representatives from across the institution to ensure all functional and technical needs are captured and prioritized.</li><li>Coordinate and align activities between internal departments and external vendors.</li><li>Oversee data migration efforts from the current in-house built platform to the new Ellucian system.</li><li>Ensure seamless integration of the SIS with other campus systems.</li><li>Communicate project updates, risks, and decisions clearly across technical and non-technical audiences.</li></ul>
  • 2025-08-22T17:08:44Z
Executive Assistant
  • Burnaby, BC
  • onsite
  • Permanent
  • 65000.00 - 75000.00 CAD / Yearly
  • <p>A leading not-for-profit organization in the arts and entertainment sector is seeking a highly organized and adaptable Executive Assistant & Governance Specialist to provide confidential support to the CEO and coordinate governance activities. This role is ideal for someone who thrives in a fast-paced environment, enjoys working with senior stakeholders, and has a passion for organizational excellence.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Manage CEO’s complex calendar, priorities, and expense reconciliations.</li><li>Prepare agendas, minutes, and follow-up actions for board and committee meetings.</li><li>Coordinate governance activities, ensuring compliance with bylaws and policies.</li><li>Create polished presentations, slide decks, and reports.</li><li>Liaise with high-profile industry representatives with professionalism and discretion.</li><li>Provide occasional backup to program administration and assist with KPI/data tracking.</li></ul><p><br></p>
  • 2025-08-22T17:08:44Z