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5 results for Senior Customer Service Specialist in None

Customer Service Representative
  • Edmonton, AB
  • onsite
  • Temporary
  • - CAD / Hourly
  • <p>Our client is looking for a dedicated <strong>Customer Service Representative</strong> to join their team in Edmonton, Alberta. This position offers an opportunity to provide meaningful client support while managing a variety of inquiries, applications, and administrative processes. The ideal candidate is a detail-oriented and service-focused professional who communicates clearly, manages high volumes of inquiries effectively, maintains accurate records, and guides clients through processes with care and professionalism.</p><p><strong>Responsibilities:</strong></p><ul><li>Respond to calls, emails, and inquiries from members, applicants, and external contacts.</li><li>Assess and resolve routine requests, escalating complex issues as needed.</li><li>Assist clients with online applications, forms, and service processes.</li><li>Review documents for accuracy, completeness, and compliance with guidelines.</li><li>Maintain accurate client, membership, and service records in internal systems.</li><li>Prepare correspondence, service documents, and basic reports.</li><li>Monitor intake queues, track outstanding items, and flag urgent concerns.</li><li>Coordinate appointments and follow-up communications.</li><li>Support service improvements and participate in training and team discussions.</li></ul>
  • 2026-09-08T22:04:00Z
Payroll & Benefits Manager
  • Surrey, BC
  • onsite
  • Permanent
  • 100000.00 - 120000.00 CAD / Yearly
  • <p>Our client is seeking a Payroll & Benefits Manager to join their growing organization.</p><p><br></p><p>The Payroll & Benefits Manager will report into senior leadership and be responsible for leading the payroll and benefits function across a multi-site Canadian organization. This position will oversee full-cycle payroll, employee benefits administration, payroll accounting, compliance, and a small payroll team while acting as the organization's subject matter expert for payroll and benefits. The ideal candidate enjoys improving processes, leading people, and working in a fast-paced environment where accuracy, compliance, and exceptional employee service are paramount.</p><p><br></p><p><strong>What's on Offer</strong></p><p>• Salary: $100,000 - $120,000</p><p>• 3 weeks' vacation</p><p>• Extended Benefits</p><p>• Company-sponsored social events throughout the year</p><p>• Monday – Friday onsite position</p><p>• Opportunity to join a growing, well-established Canadian organization with excellent long-term career potential</p><p><br></p><p><strong>Must Haves</strong></p><p>• Payroll Compliance Practitioner (PCP) designation</p><p>• Union payroll experience</p><p>• Minimum 2 years of leadership experience</p><p>• Employee benefits administration experience</p><p>• Payroll accounting experience, including month-end reconciliations and journal entries</p><p><br></p><p><strong>Nice to Have</strong></p><p>• Payroll Leadership Professional (PLP) designation</p><p>• Experience with Payworks payroll software</p><p>• Experience managing payroll across multiple locations or entities</p><p>• Experience supporting payroll or benefits audits</p><p>• Strong Microsoft Excel skills</p><p>• Experience identifying and implementing process improvements</p><p>• Strong communication and leadership skills</p><p><br></p><p><br></p>
  • 2026-09-15T02:24:07Z
Bilingual Customer Service Associate
  • Markham, ON
  • onsite
  • Temporary
  • 26.13 - 30.25 CAD / Hourly
  • We are looking for a Bilingual Customer Service Associate to support customers in the automotive sector from our Ontario office. This Long-term Contract opportunity is ideal for someone who brings a detail-oriented, achievement-oriented approach to service, thrives in a fast-paced setting, and can balance customer conversations with detailed administrative work. The role follows a hybrid schedule with a minimum of two in-office days each week and requires strong follow-through, sound judgement, and a commitment to delivering accurate account support.<br><br>Responsibilities:<br>• Respond to incoming customer inquiries regarding lease and financing accounts, providing clear information and practical support.<br>• Place outbound calls as needed to follow up on account matters, documentation, and service-related questions.<br>• Review and update customer records to ensure personal details and insurance information remain complete and current.<br>• Handle a high volume of calls and paperwork efficiently while maintaining accuracy and consistency.<br>• Work with vendors, clients, and insurance partners to investigate issues and help bring matters to resolution.<br>• Record customer interactions thoroughly in the call centre system so account activity is documented clearly.<br>• Use established communication guidelines to address a range of customer topics consistently and effectively.<br>• Assess customer concerns, confirm relevant details, research account issues, and present appropriate solutions or alternatives.<br>• Contribute to individual and team service goals by maintaining quality standards and timely follow-up.
  • 2026-09-23T20:23:49Z
Sr. Financial Analyst
  • Toronto, ON
  • onsite
  • Temporary
  • 35.63 - 41.25 CAD / Hourly
  • We are looking for a Sr. Financial Analyst to support financial planning and strategic decision-making for innovative product initiatives. This Long-term Contract opportunity is suited to a finance specialist who can translate complex data into practical recommendations, strengthen forecasting accuracy, and partner effectively with cross-functional teams. The successful candidate will contribute to budgeting, performance analysis, and long-range planning while helping leadership evaluate risks, opportunities, and growth priorities.<br><br>Responsibilities:<br>• Lead financial planning activities by preparing budgets, forecasts, and longer-term outlooks that support business priorities and performance goals.<br>• Assess the financial effect of campaigns, incentives, and promotional initiatives, and work with internal partners to align spending with expected results.<br>• Work closely with accounting and operational stakeholders to improve monthly profit and loss accuracy and support effective cost oversight.<br>• Interpret financial results, identify emerging trends, and present clear insights to leadership to support informed decision-making.<br>• Partner with teams across the business to evaluate strategic opportunities, develop recommendations, and help guide product and growth decisions.<br>• Build and maintain detailed financial models and business cases that improve forecast reliability and support ad hoc analysis.<br>• Enhance planning and reporting processes by identifying efficiencies, encouraging consistency, and supporting scalable financial practices.<br>• Monitor key performance indicators and highlight risks and opportunities that may affect financial and operational outcomes.
  • 2026-09-10T18:08:43Z
Intermediate Accountant
  • Pickering, ON
  • onsite
  • Temporary
  • 33.00 - 37.00 CAD / Hourly
  • <p>We are looking for an Senior Accountant to join our team in Pickering, Ontario on a Long-term Contract basis. This position is well suited to a hands-on, detail-oriented accounting specialist who can step into a fast-paced environment, support daily finance operations, and contribute during a busy year-end period. The successful candidate will work across multiple accounting functions, provide guidance to AP and AR team members, and help maintain accurate financial records in a manufacturing setting.</p><p><br></p><p>Responsibilities:</p><p>• Handle a broad range of general accounting activities, including journal entries, accruals, account reconciliations, and month-end adjustments.</p><p>• Review daily banking activity, track cash moving in and out of accounts, and support cash flow monitoring for accounts payable operations.</p><p>• Prepare and reconcile bank accounts on a recurring basis, ensuring discrepancies are identified and resolved promptly.</p><p>• Support accounts receivable processes by applying cash receipts, investigating variances, and assisting with account reconciliations.</p><p>• Review customer accounts on credit hold and release orders when payment status and credit limits have been properly assessed.</p><p>• Provide backup support for accounts payable and accounts receivable tasks when team members are away or volumes increase.</p><p>• Assist with payroll-related journal entries, foreign exchange entries, sales tax remittances, and monthly allocation postings.</p><p>• Act as an accessible point of support for AP and AR clerks by answering questions and helping resolve day-to-day accounting issues.</p><p>• Contribute to year-end activities and help maintain accuracy while working across multiple accounting systems, including support for future system implementation efforts.</p>
  • 2026-09-17T19:43:45Z