Senior Customer Service Specialist Jobs in None

Add your latest resume to match with open positions.

Customer Service Representative

Edmonton, AB
onsite
Temporary
- CAD / Hourly
Our client is looking for a dedicated Customer Service Representative to join their team in Edmonton, Alberta. This role supports customers by managing inquiries, providing administrative assistance, and ensuring timely, accurate, and professional service. The ideal candidate is organized, detail-oriented, and customer-focused, with strong communication skills and the ability to manage high volumes of requests in a fast-paced environment.Responsibilities:<ul><li>Respond to customer inquiries by phone, email, and written correspondence, providing timely, accurate, and professional service.</li><li>Resolve routine issues, escalate complex concerns, and follow up to ensure timely resolution.</li><li>Assist customers with registrations, account updates, renewals, and general service requests.</li><li>Review forms and supporting documents for completeness and accuracy.</li><li>Maintain accurate records through data entry and database updates.</li><li>Prepare and format correspondence, reports, and administrative documents.</li><li>Coordinate appointments and manage follow-up communications.</li><li>Monitor service requests, identify recurring issues, and escalate urgent matters.</li><li>Support continuous service improvement and participate in team meetings and training to stay updated on procedures and policies.</li></ul>
2026-10-26T21:13:43Z

Sales Support Administrator

Leduc, AB
onsite
Temporary
- CAD / Hourly
Our client is looking for a detail-oriented Sales Support Administrator to join their team in Leduc, Alberta. This role provides day-to-day administrative and sales support, ensuring accurate order processing, documentation, and communication. The ideal candidate is organized, detail-oriented, personable, and confident in following established procedures while supporting sales and front-office operations.Responsibilities:<ul><li>Prepare and maintain accurate sales documents, records, and reports using established templates.</li><li>Coordinate with sales representatives to verify order details, process bookings, and ensure accurate transaction tracking.</li><li>Review customer order documentation, particularly high-value transactions, for accuracy and compliance with procedures.</li><li>Handle incoming calls and inquiries professionally, communicating effectively with customers, drivers, and external contacts.</li><li>Maintain commission-related records and assist with basic reporting and administrative tasks.</li><li>Provide general office, front-desk, and accounts receivable support to ensure smooth daily operations.</li><li>Use Microsoft Office, particularly Excel, to organize data, prepare documentation, and support reporting needs.</li></ul>
2026-10-22T23:03:48Z

Client Care Coordinator

Chilliwack, BC
onsite
Temporary
22.00 - 24.00 CAD / Hourly
We are looking for a Client Care Coordinator to join a retail-based hearing care clinic in Chilliwack, British Columbia on a Contract basis. This position is ideal for an administrative team member who enjoys creating a welcoming client experience while managing scheduling, documentation, and billing activities with accuracy. The successful candidate will support daily clinic operations, handle client communications effectively, and contribute to business growth through proactive follow-up and service coordination. Responsibilities:• Welcome clients in person and by phone, direct inquiries appropriately, and coordinate meeting room use to ensure a smooth front-desk experience.• Arrange and confirm upcoming appointments, including service visits and new assessments, while keeping schedules organized and up to date.• Process detailed billing activities that involve funding programs, regulated coverage, workplace claims, and client support programs, ensuring information is accurate and complete.• Maintain strong client relationships by responding to questions, assisting walk-in visitors, and providing attentive service throughout each interaction.• Reach out to past clients who have not visited in several years to encourage re-engagement and support ongoing clinic activity.• Complete data entry and manage both paper-based and digital records with a high level of care, organization, and confidentiality.• Support daily outreach initiatives such as call lists, promotions, and clinic campaigns as part of overall client engagement efforts.• Assist with general administrative duties required to keep the clinic running efficiently, including correspondence, file handling, and coordination of client flow.
2026-10-21T17:43:44Z

Bilingual Help Desk/Application Support, D365 F+O

Mississauga, ON
onsite
Temporary
30.00 - 45.00 CAD / Hourly
We are looking for a bilingual Help Desk/Application Support specialist to join a contract opportunity in Ontario. This role combines day-to-day technical support for employees with application support for Dynamics 365 F& O and CE, making it ideal for someone who enjoys balancing user service with system troubleshooting. The selected candidate will provide responsive assistance across end-user technology, maintain strong documentation practices, and work closely with internal teams and external partners to resolve issues efficiently. Responsibilities:• Deliver first- and second-level technical support for desktops, laptops, mobile devices, printers, phones, network connectivity, and business software used across the organization.• Manage incoming service requests through the ticketing platform by recording complete details, assigning the correct priority, communicating progress, and ensuring timely resolution.• Support employee onboarding and offboarding by preparing equipment, setting up user profiles, provisioning accounts, and granting appropriate application access.• Administer routine Active Directory activities such as password resets, account updates, and security group maintenance.• Diagnose and resolve user issues related to Microsoft 365 applications, including Outlook, Teams, SharePoint, and OneDrive, as well as Windows operating systems.• Coordinate with senior technical teams when issues require escalation, while retaining accountability for follow-up and closure of assigned incidents.• Keep support documentation current by updating knowledge articles, recording troubleshooting steps, and maintaining accurate asset information.• Provide front-line support for Dynamics 365 Finance & Operations and Customer Engagement, addressing user questions, access concerns, navigation challenges, and transactional errors.• Partner with internal stakeholders and third-party vendors to investigate application problems, test fixes, and support updates or integrations.• Monitor recurring support trends and recommend process improvements, user guidance, or training opportunities to reduce repeat issues and improve system usage.
2026-10-26T20:18:44Z

Senior IT Recruiter

Toronto, ON
onsite
Temporary
45.00 - 50.00 CAD / Hourly
Our client is a well-established insurance leader with more than 60 years of history, over 4,300 employees, and a reputation for combining innovation, customer service, and financial stability. They are looking for an experienced Senior IT Recruiter to support hiring initiatives in Toronto, Ontario. This Long-term opportunity is Contract to Hire, suited to a Talent acquisition specialist who can lead end-to-end recruitment for mid- to senior-level technical positions across software engineering, product, data, infrastructure, security, and related teams. This role will be working closely with Canadian Head of IT and HR Leadership team to help them build an IT Delivery Centre based out of Toronto. The role requires strong partnership with business leaders, thoughtful market insight, and a commitment to delivering an efficient and positive candidate experience from sourcing through onboarding. Responsibilities:• Develop targeted recruitment plans to attract talent with experience in technical roles across engineering, product, data, infrastructure, security, and other technology functions.• Partner with hiring managers and HR stakeholders to clarify role expectations, define hiring priorities, and align recruitment activity with business goals.• Source, assess, and interview candidates to evaluate technical capability and overall fit, then present well-matched talent for hiring consideration.• Manage the complete hiring cycle, including job advertising, talent mapping, interview scheduling, debrief coordination, background checks, offer presentation, and negotiation.• Support key talent acquisition priorities by advancing initiatives related to employer brand, diversity and inclusion, and internal career movement.• Use labour market research, competitor intelligence, and compensation trends to recommend effective sourcing approaches and improve hiring outcomes.• Provide guidance on recruitment practices involving immigration considerations and employment-related requirements, working with internal partners and external advisors when needed.• Monitor recruitment workflows to identify process improvements in areas such as pipeline health, sourcing results, interviewer alignment, and selection quality.• Contribute to onboarding coordination and share best practices with team members to strengthen recruiting consistency and effectiveness. Please Note that the regular working hours for this role are: 11:00am - 8:00pm EST. Must be able to work as per PST time zone.
2026-10-23T07:04:33Z

Senior Cyber Security Specialist

North York, ON
onsite
Permanent
110000.00 - 117000.00 CAD / Yearly
We are looking for a Senior Cyber Security Specialist to strengthen and advance our security operations in North York, Ontario. In this role, you will help protect enterprise systems, cloud platforms, and end-user environments by identifying risks, responding to threats, and driving practical security improvements. You will work across infrastructure, identity, endpoint, and network security while supporting compliance efforts and promoting a strong security culture throughout the organization. This role is hybrid 2 days onsite in North York! Responsibilities:• Monitor, investigate, and respond to security events across cloud, network, endpoint, and identity environments using SIEM and threat detection tools.• Conduct vulnerability assessments, interpret findings, and partner with technical teams to prioritize and track remediation activities.• Administer and enhance security controls within Microsoft technologies, including Defender, Sentinel, Intune, Entra, Microsoft 365, and Azure.• Strengthen firewall and perimeter protections by configuring, reviewing, and troubleshooting platforms such as Check Point and Cisco security technologies.• Support incident response efforts by analyzing suspicious activity, containing threats, documenting outcomes, and recommending preventive measures.• Contribute to governance, risk, and compliance initiatives by helping align security practices with recognized frameworks and internal requirements.• Promote security awareness by assisting with education programs, guidance materials, and practical recommendations for reducing user-related risk.• Assess and improve security architecture with a focus on Zero Trust principles, network segmentation, identity protection, and endpoint resilience.
2026-10-19T20:08:45Z

Service Advisor

Edmonton, AB
onsite
Permanent
70000.00 - 85000.00 CAD / Yearly
Robert Half is partnering with a growing Edmonton-based service organization to recruit a Service Advisor / Service Operations Coordinator for a key position within their service department.This is an excellent opportunity for a highly organized, proactive professional who thrives on keeping people, priorities and processes moving. Our client is looking for someone who can become the operational hub of the service department, coordinating workflow between customers, field technicians, management, parts, projects and administration.The successful candidate will be focused on workflow, coordination, communication and follow-through, ensuring service work progresses efficiently from the initial customer request through completion, documentation and invoicing. Key Responsibilities· Coordinate and schedule field service technicians based on customer requirements, urgency and operational priorities.· Monitor open service calls and ensure outstanding work is consistently followed through.· Communicate with customers regarding scheduling, service status and next steps.· Act as a key liaison between customers, technicians, management, parts and administrative teams.· Review work orders for completeness and follow up on outstanding or missing documentation.· Ensure completed service work moves efficiently toward invoice-ready status.· Track technician recommendations, additional work opportunities and items requiring quotes or customer follow-up.· Provide administrative coordination and support to the estimating and quoting process.· Maintain visibility over outstanding service activities and proactively identify items requiring attention.· Help establish and maintain effective processes, tracking systems and workflow practices.· Support the Service Manager by taking ownership of day-to-day coordination and administrative follow-through.· Identify opportunities to improve efficiency, communication and accountability across the service operation.· Ensure important tasks and customer commitments don't fall through the cracks. What We're Looking ForThe ideal candidate is someone who naturally takes ownership. You are organized, comfortable juggling competing priorities and known for following things through to completion.
2026-10-08T22:05:05Z

Corporate Account Manager

Surrey, BC
onsite
Permanent
100000.00 - 130000.00 CAD / Yearly
We are partnering with a leading global industrial manufacturer to support their search for a Corporate Account Manager to represent their business across British Columbia, with a primary focus on the Greater Vancouver market. This is a high-impact, externally facing role responsible for managing and growing strategic, large-scale corporate accounts. The successful candidate will act as a senior commercial representative in the region, owning key relationships and driving long-term, profitable growth in a competitive and evolving market. The RoleReporting to senior leadership, the Corporate Account Manager will have ownership of account strategy, customer relationships, and regional market growth. You will work autonomously while collaborating closely with internal teams across sales, operations, supply chain, and product development. This opportunity is ideal for a commercially driven professional who thrives in relationship-led sales, strategic account management, and business development. Key Responsibilities<ul><li>Manage and grow a portfolio of strategic and large corporate accounts across British Columbia.</li><li>Develop and execute account strategies, including pricing, service models, and long-term agreements.</li><li>Serve as the primary point of contact, building relationships at all levels, including executive stakeholders.</li><li>Identify and secure new business opportunities while maximizing existing account profitability.</li><li>Lead contract negotiations and pricing discussions aligned with business objectives.</li><li>Monitor market trends, competitor activity, and industry dynamics to inform business strategy.</li><li>Collaborate cross-functionally to ensure seamless service delivery and customer satisfaction.</li><li>Prepare sales forecasts, reporting, and performance metrics.</li><li>Contribute to annual business plans and long-term regional market strategies.</li><li>MUST HAVE experience either working with or selling flat rolled steel.</li></ul>
2026-10-05T20:54:03Z

Senior Product Designer

Burlington, ON
remote
Temporary
80.00 - 90.00 CAD / Hourly
We are looking for a Senior Product Designer to join a Long-term Contract opportunity based in Ontario. In this role, you will guide design work across several product streams, turning complex challenges into intuitive, refined experiences that support both user needs and business goals. You will collaborate closely with product and engineering partners, apply strong UX and UI expertise, and use AI-enabled tools to speed up exploration and insight gathering while relying on sound design judgement to shape final outcomes. This is a 6 month contract to start located in Toronto, Ontario. Responsibilities:• Own design end to end across multiple concurrent initiatives — from upstream problem framing and research through to high-fidelity UI, delivery and handoff • Shape briefs, not just respond to them — identifying what the real problem is before the team has named it, and influencing direction before decisions are locked • Build trust quickly with product and engineering partners — demonstrating through the quality and pace of your work that good design makes outcomes better • The bar is rising, but quality is still the differentiator. You’ll use AI as a core part of how you design — prototyping faster, synthesizing research at scale, exploring more directions in less time — while leading with design judgement that AI can't replace • Produce interfaces that are visually considered, interaction-sound, accessible and aligned to design system standards — you know that UI is where the experience becomes real for users • Contribute to the team's case study output — documenting what worked, what didn't, and what it proved about design's value • Raise the capability of the team around you through pairing, critique and direct feedback — you are a multiplier, not just a contributor
2026-09-25T12:13:47Z

Bilingual Customer Service Associate

Markham, ON
onsite
Temporary
26.13 - 30.25 CAD / Hourly
We are looking for a Bilingual Customer Service Associate to support customers in the automotive sector from our Ontario office. This Long-term Contract opportunity is ideal for someone who brings a detail-oriented, achievement-oriented approach to service, thrives in a fast-paced setting, and can balance customer conversations with detailed administrative work. The role follows a hybrid schedule with a minimum of two in-office days each week and requires strong follow-through, sound judgement, and a commitment to delivering accurate account support. Responsibilities: • Respond to incoming customer inquiries regarding lease and financing accounts, providing clear information and practical support. • Place outbound calls as needed to follow up on account matters, documentation, and service-related questions. • Review and update customer records to ensure personal details and insurance information remain complete and current. • Handle a high volume of calls and paperwork efficiently while maintaining accuracy and consistency. • Work with vendors, clients, and insurance partners to investigate issues and help bring matters to resolution. • Record customer interactions thoroughly in the call centre system so account activity is documented clearly. • Use established communication guidelines to address a range of customer topics consistently and effectively. • Assess customer concerns, confirm relevant details, research account issues, and present appropriate solutions or alternatives. • Contribute to individual and team service goals by maintaining quality standards and timely follow-up.
2026-09-23T20:23:49Z

Senior Financial Planning Analyst

London,, ON
onsite
Permanent
90000.00 - 120000.00 CAD / Yearly
Our client is a growing, technology-enabled organization with an international footprint and a strong track record of innovation, acquisition-driven growth, and operational excellence. The organization is seeking a Senior FP& A Specialist to partner directly with the CFO and help build out the organization's financial planning and analysis capabilities. This is a newly created role designed to increase the finance team's business partnering capacity and elevate the organization's financial planning, forecasting, reporting, and strategic decision-making processes. The successful candidate will have the opportunity to work across multiple business functions, support senior leadership, and drive projects that have a direct impact on company performance and growth. Key Responsibilities:Financial Planning & Analysis<ul><li>Lead the annual budgeting process across multiple departments</li><li>Develop and maintain rolling forecasts, financial plans, and cash flow projections</li><li>Perform monthly and quarterly variance analysis and provide actionable insights</li><li>Build financial models to support business cases, investments, and strategic initiatives</li><li>Develop reporting and KPI dashboards to enhance decision-making</li><li>Partner with departmental leaders to review financial performance and budgets</li></ul>Strategic Initiatives<ul><li>Support business growth initiatives, acquisitions, integrations, and special projects</li><li>Conduct ROI analysis, scenario planning, and investment evaluations</li><li>Assist leadership with strategic planning and long-term decision-making</li><li>Identify opportunities to improve profitability and operational performance</li><li>Provide financial insights that support organizational objectives</li></ul>Systems & Process Improvement<ul><li>Act as a key finance systems resource and power user</li><li>Drive process automation and workflow improvements</li><li>Improve reporting efficiency and reduce manual processes</li><li>Leverage technology, AI tools, and advanced analytics to modernize finance operations</li><li>Support ERP optimization and reporting enhancements</li></ul>Business Partnering<ul><li>Build relationships with leaders across the organization</li><li>Present financial results, forecasts, and recommendations to non-finance stakeholders</li><li>Provide thoughtful challenge and guidance on spending, investments, and resource allocation</li><li>Help develop a stronger financial management culture throughout the business</li></ul>
2026-09-25T18:43:50Z

Senior Accountant

Burnaby, BC
onsite
Temporary
42.75 - 49.50 CAD / Hourly
We are looking for an experienced Senior Accountant to join a manufacturing organization East of Vancouver, British Columbia. This Long-term Contract opportunity is ideal for a finance specialist who thrives in a manufacturing setting and brings strong expertise in financial reporting, inventory, and cost accounting. The successful candidate will contribute to accurate period-end reporting, support operational decision-making through financial analysis, and help improve accounting processes and controls. Responsibilities:• Lead the preparation and review of monthly, quarterly, and annual financial results to ensure timely and accurate reporting.• Oversee period-end close activities by preparing journal entries, reconciling accounts, and investigating fluctuations across key balances.• Analyze product costing and manufacturing expenses, including inventory valuation, production tracking, and cost performance trends.• Work closely with plant and operations leaders to assess inventory activity, production costs, and the main factors influencing manufacturing spend.• Support inventory accounting by completing reconciliations, assisting with cycle counts and physical counts, reviewing reserves, and maintaining costing accuracy.• Examine manufacturing variances, allocation methods, and inventory transactions to strengthen the reliability of financial information.• Provide accounting support for system and process enhancement initiatives, including workflow mapping, user testing, and implementation activities tied to inventory and costing functions.• Maintain the integrity of the general ledger, with particular attention to manufacturing-related accounts, inventory balances, and cost accounting entries.• Assist with year-end reporting and external audit requirements by preparing schedules, coordinating documentation, and responding to audit requests.• Contribute to integration work related to an acquired business operating on a different ERP, while helping enhance internal controls and improve accounting efficiency
2026-09-28T20:38:43Z

Member Solutions Centre

Toronto, ON
onsite
Contract / Temporary to Hire
23.75 - 27.50 CAD / Hourly
We are looking for a service-driven, detail-oriented individual to join our Member Solutions Centre team in Toronto, Ontario in a contract opportunity with potential for a permanent role. In this role, you will support members through a variety of communication channels, resolve inquiries with care and accuracy, and help create a positive experience at every stage of the interaction. This position is ideal for someone who brings strong customer service instincts, financial services awareness, and the ability to balance problem-solving with relationship-building. Responsibilities: • Respond to member questions received by phone and digital channels, providing timely, courteous, and accurate support. • Manage each inquiry from initial contact through resolution, ensuring members receive clear updates and appropriate follow-up. • Record interactions thoroughly in internal systems so information remains current, organized, and accessible. • Handle sensitive or escalated concerns promptly, involving leadership or external partners when additional support is required. • Verify member identity and apply privacy and compliance procedures consistently while maintaining efficient service flow. • Coordinate referrals to branch teams or specialized advisors when a member’s needs are better served through in-person or advanced financial support. • Promote relevant products, services, and current campaigns by identifying opportunities that align with member needs and financial goals. • Contribute to day-to-day operations by supporting scheduling, special assignments, cross-team collaboration, and continuous improvement efforts. • Maintain current knowledge of organizational policies, service offerings, and mandatory training requirements to deliver informed guidance. • Participate in committees or workplace initiatives as needed and assist with additional duties that support the overall success of the team.
2026-10-05T13:28:40Z

Sr. Financial Analyst

Toronto, ON
onsite
Temporary
45.00 - 51.00 CAD / Hourly
We are looking for an experienced Sr. Financial Analyst to join a services organization in Toronto, Ontario on a 12-month Contract. This role is well suited to a detail-oriented finance specialist who combines strong Sage Intacct expertise with advanced Excel skills and a practical approach to improving financial processes. You will help strengthen reporting, planning, and system usage while partnering with finance and operational teams to deliver efficient, sustainable solutions. The position is fully onsite in Toronto, Ontario. Responsibilities:• Create and enhance Sage Intacct reports, dashboards, and financial outputs using available reporting tools to support timely decision-making.• Develop reporting solutions across core finance functions, including purchasing, payables, receivables, banking, projects, the general ledger, and related operational areas.• Build and streamline data import and export processes within Sage Intacct to improve data quality, reduce manual effort, and increase efficiency.• Assess and refine system setup within Sage Intacct, including workflows, approval paths, user access, internal controls, and delegated financial authorities.• Configure the project module to support contract tracking and align it with procurement and accounts payable activities.• Prepare Excel-based models for budgeting, rolling forecasts, variance reviews, management reporting, and ad hoc financial analysis.• Establish practical finance processes for reporting, budgeting, forecasting, and analysis that internal teams can maintain effectively over time.• Produce clear process documentation, user instructions, and workflow guides to support knowledge transfer and consistent use of improved practices.• Collaborate with Finance, Procurement, project teams, and other stakeholders to gather business needs, address issues, and implement meaningful system and process enhancements.
2026-10-01T11:14:07Z

14 results for Senior Customer Service Specialist in None