We are looking for a detail-oriented Trade Deductions Analyst to join our team in Markham, Ontario. In this role, you will play a critical part in managing customer deductions, investigating discrepancies, and improving processes to minimize errors. This position requires strong analytical skills, excellent communication abilities, and a proactive approach to problem-solving.<br><br>Responsibilities:<br>• Analyze and process customer deductions, including post audits, for small to moderately sized accounts, ensuring data accuracy and compliance.<br>• Conduct collection calls to address outstanding balances and resolve payment discrepancies.<br>• Investigate and resolve deductions related to short payments, such as shortages, damages, and pricing errors.<br>• Research and address deductions linked to customer fines, collaborating with relevant stakeholders to find solutions.<br>• Engage with customers, brokers, and supervisors to resolve complex issues effectively and efficiently.<br>• Communicate with brokers, clients, and customers to address unauthorized deductions, including requesting repayments and identifying trends to prevent future occurrences.<br>• Drive process improvements to streamline workflows, reduce administrative costs, and minimize deduction volumes.<br>• Utilize sales queries and promotional data to validate and apply deductions accurately in internal systems.
<p>We are looking for an experienced Finance Manager to lead and oversee financial operations with our client in Toronto, Ontario. The ideal candidate will bring strong expertise in financial planning, analysis, and reporting, along with a proven ability to guide teams and collaborate across departments. This role is integral to driving strategic decision-making through accurate forecasting, budgeting, and expenditure management.</p><p><br></p><p>Responsibilities:</p><p>• Lead financial planning, budgeting, and forecasting processes in collaboration with management and operational teams.</p><p>• Provide mentorship and support to a team of specialists and senior analysts, ensuring their growth and success.</p><p>• Conduct detailed evaluations of departmental expenditures and workforce utilization to offer actionable insights and recommendations.</p><p>• Identify opportunities to enhance management reporting functions and work with leaders to enable data-driven decisions.</p><p>• Monitor, track, and reconcile expenditures to ensure accuracy and compliance with financial policies.</p><p>• Participate in cross-departmental initiatives aimed at improving processes and implementing effective financial systems.</p><p>• Act as a subject matter expert, advising internal stakeholders on financial policies, corporate guidelines, and collective agreements.</p><p>• Perform additional duties as required to support the organization’s financial objectives.</p>