<p>We are looking for a Bilingual Customer Service Associate to join our clients team in Markham, Ontario. This long-term contract position involves working in a hybrid capacity, with the flexibility to attend the office at least twice a week. You will play a key role in supporting clients by providing top-notch customer service and managing inquiries related to lease or financing accounts.</p><p><br></p><p>Responsibilities:</p><p>• Respond to client inquiries via phone, providing accurate information about lease or financing accounts and resolving any account-related issues.</p><p>• Ensure all client personal details and insurance forms are accurately updated and securely maintained.</p><p>• Handle a high volume of inbound and outbound calls efficiently while maintaining professionalism.</p><p>• Collaborate with vendors, clients, and insurance agencies to address and resolve escalated issues.</p><p>• Build strong relationships with customers by going above and beyond to meet their needs.</p><p>• Maintain detailed and organized records of all client interactions in the call centre database.</p><p>• Use predefined communication guidelines to address a variety of customer concerns effectively.</p><p>• Analyze customer needs, clarify issues, and deliver tailored solutions or alternatives.</p><p>• Achieve qualitative and quantitative performance goals as part of a dynamic team.</p>
<p>A leading global supplier of flavours and aroma ingredients is seeking a dynamic and driven <strong>Sales Representative</strong> to support and grow its customer base in Canada. This individual will manage key client relationships, identify new business opportunities, and serve as a trusted advisor across a wide range of fragrance, flavour, and consumer goods companies.</p><p>Ideal candidates will bring a strong understanding of B2B sales within the ingredients space, excellent interpersonal skills, and a passion for delivering high-quality service and solutions.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Manage and grow relationships with an existing portfolio of clients in the Canadian market</li><li>Identify and pursue new business opportunities within the fragrance, flavour, and CPG sectors</li><li>Conduct regular client meetings (virtual and in-person) to understand needs, present solutions, and drive revenue growth</li><li>Provide technical and product support, coordinating closely with sourcing and logistics teams</li><li>Track activity through CRM tools, maintaining accurate records of customer interactions, samples, pricing, and purchase history</li><li>Monitor market trends and competitor activity to identify strategic opportunities</li><li>Prepare sales reports and forecasts; participate in regular sales meetings and product training</li></ul><p> </p>
<p>We are looking for a detail-oriented Administrative Assistant to join our team on a contract basis in Toronto, Ontario. In this role, you will provide essential administrative support to ensure smooth daily operations. The ideal candidate will bring strong organizational skills, excellent communication abilities, and a proactive approach to problem-solving.</p><p><br></p><p>Responsibilities:</p><ul><li>Prepare, collect and organize supporting documentation for new leases and lease renewals: offer letters, schedule C-1’s, annotated lease plans, unit fact sheets, space drawings, with mentorship from the Leasing executive/Director and/or legal department;</li><li>Perform administrative duties, including correspondence, reports, statements and agreements, photocopying, faxing, taking meeting minutes, coordinating travel arrangements, organizing and maintaining files and answering phones;</li><li>Coordinate all meetings, booking meeting rooms, preparing all meeting materials and arranging for audio-visual equipment, flip charts, etc;</li><li>Assist with the preparation of the department budget and reconciliation process, as required;</li><li>Process for payment all department invoices, and expense reports for the Leasing Executive/Director;</li><li>Design and prepare leasing packages for potential clients, including PowerPoint presentation; </li><li>Prepare monthly lease and sales reporting, space reconfigurations, track all deals and follow up as required;</li><li>Prepare, collect and organize supporting documentation for new leases and lease renewals: offer letters, schedule C-1’s, annotated lease plans, unit fact sheets, space drawings, with mentorship from the Leasing Executive/Director and/or legal department;</li><li>Maintain tenant files, obtain credit information, track written notice timelines, and follow up on counter-signed letters and deposits. Keep appropriate tracking spreadsheets and database regularly updated;</li><li>Coordinate all aspects of ICSC events, including preparing the booth, providing information where required, and redirecting retailers to appropriate Leasing Executive/Director;</li><li>Receive all incoming calls from prospective clients and provide general information to clients; act as a department liaison with internal and external clients;</li><li>Respond to requests for information and redirecting inquiries beyond own scope of expertise to maintain high levels of customer service</li><li>Using online databases, look up lease clauses, compare and contrast language, and summarize lease details as requested for Leasing Executives and Directors.</li><li>Perform other duties as assigned, some of which may involve working with other cross functional Leasing Groups and Teams </li></ul><p><br></p>
We are looking for a results-driven Sales Representative to join our team in Mississauga, Ontario. In this role, you will focus on building lasting client relationships and driving sales of maintenance contracts for enterprise hardware solutions. This is an excellent opportunity for a motivated individual with a strong background in IT sales to excel in a dynamic and rewarding environment.<br><br>Responsibilities:<br>• Identify and pursue new business opportunities to expand the customer base.<br>• Promote and sell maintenance contracts for enterprise hardware, including servers, storage, and networking equipment.<br>• Build and nurture strong, long-term client relationships to ensure customer satisfaction and retention.<br>• Consistently meet or exceed sales targets and performance metrics.<br>• Collaborate with internal teams to provide tailored solutions that meet client needs.<br>• Stay informed about industry trends and the competitive landscape to identify growth opportunities.<br>• Prepare and deliver compelling sales presentations to prospective clients.<br>• Maintain accurate records of sales activities and client interactions using CRM tools.<br>• Act as a trusted advisor to clients by providing valuable insights and recommendations.
We are looking for a detail-oriented and friendly Receptionist to join our team in Toronto, Ontario. As the first point of contact for visitors and clients, you will play a vital role in creating a welcoming and organized environment. This position is ideal for someone with strong customer service skills and a passion for maintaining efficient office operations in a fast-paced setting.<br><br>Responsibilities:<br>• Greet and assist visitors, clients, and employees with courtesy and efficiency.<br>• Maintain accurate visitor records, ensuring all guests sign in upon arrival.<br>• Perform general administrative tasks, including data entry, filing, and managing office supplies.<br>• Address client and visitor inquiries, providing exceptional customer service at all times.<br>• Handle incoming and outgoing mail, including sorting, distributing, and preparing shipments.<br>• Support the marketing team with seasonal mail-outs and other assigned tasks.<br>• Keep the reception area and lobby clean, organized, and welcoming.<br>• Monitor and restock office amenities such as coffee machines and snack bars, placing replenishment orders as needed.<br>• Manage multi-line phone systems, directing calls and taking messages efficiently.<br>• Complete additional responsibilities as assigned by management.
We are looking for a highly organized and detail-oriented Executive Business Coordinator to provide essential support to our Managing Director and oversee the smooth operation of daily business functions. This role combines elements of executive assistance, financial administration, office management, and technology optimization. The ideal candidate will have strong communication skills, a proactive approach to problem-solving, and a keen interest in leveraging technology to enhance efficiency.<br><br>Responsibilities:<br>• Provide comprehensive administrative support to the Managing Director, including managing schedules, organizing meetings, and preparing reports.<br>• Assist with client communications, follow-ups, and after-sales care to maintain strong relationships.<br>• Oversee financial tasks such as invoicing, accounts receivable/payable, and reconciling financial records.<br>• Coordinate with external bookkeepers to prepare financial summaries and ensure accurate billing and collections.<br>• Manage the day-to-day operations of the office, including supply inventory, vendor services, and equipment maintenance.<br>• Maintain secure and organized digital and physical records, ensuring compliance with organizational standards.<br>• Build and nurture relationships with clients and suppliers, addressing inquiries and coordinating onboarding processes.<br>• Identify and implement automation tools to streamline invoicing, document management, and communication workflows.<br>• Stay informed about emerging technologies and recommend solutions to improve business processes.<br>• Ensure all compliance requirements, such as inspections and certifications, are met in a timely manner.
<p><strong>Executive Assistant to CEO (Hybrid – Toronto, ON)</strong></p><p>A leading not-for-profit regulatory organization is seeking an <strong>Executive Assistant to the Chief Executive Officer (CEO)</strong> for a <strong>full-time, permanent</strong> position starting immediately.</p><p>This role offers an exciting opportunity to provide high-level executive and administrative support in a <strong>dynamic, professional, and mission-driven environment</strong> that values trust, transparency, and collaboration.</p><p><br></p><p><strong>About the Organization</strong></p><p>The organization regulates and supports a large professional community across Ontario, ensuring public confidence and trust in a key service sector. With a team of over 170 employees, it offers a <strong>collegial, hybrid work environment</strong> that emphasizes integrity, respect, and accountability.</p><p>Employees enjoy an inclusive culture that celebrates <strong>diversity, equity, and belonging</strong>, with meaningful opportunities for professional growth and engagement.</p><p><br></p><p><strong>The Role</strong></p><p>The <strong>Executive Assistant to the CEO</strong> will provide senior-level administrative support and act as a critical liaison between the CEO, Board of Directors, internal leadership, and external stakeholders.</p><p>The ideal candidate is a <strong>seasoned, highly organized professional</strong> with exceptional communication skills, strong business judgment, and the ability to manage confidential information with discretion. This role requires a proactive approach, strong attention to detail, and the ability to thrive in a fast-paced and sometimes ambiguous environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary point of contact between the CEO and internal/external stakeholders.</li><li>Manage calendars, coordinate meetings, and arrange travel and accommodations.</li><li>Prepare and format communications including memos, emails, reports, and presentations.</li><li>Support Board and Committee operations including <strong>minute-taking, meeting preparation, and follow-up</strong>.</li><li>Manage information flow, ensuring accuracy and confidentiality at all times.</li><li>Maintain organized filing and document management systems.</li><li>Anticipate needs and proactively support the CEO in achieving strategic and operational priorities.</li></ul>
<p>We are seeking a highly organized, proactive, and adaptable Executive Business Coordinator who thrives in a dynamic and rewarding environment. This role supports senior leadership through a broad range of responsibilities, including managing complex calendars, coordinating travel, handling expenses and budgeting, and providing project support.</p><p>Your Tasks</p><ul><li><strong>Professional Representation:</strong> Act as the face of the Executive’s office, responding to internal and external inquiries with professionalism, efficiency, and discretion.</li><li><strong>Judgment & Initiative:</strong> Demonstrate sound judgment, flexibility, and initiative when adapting to shifting priorities.</li><li><strong>Confidentiality:</strong> Handle sensitive information with the highest level of discretion and integrity.</li><li><strong>Calendar Management:</strong> Manage complex schedules across multiple time zones, ensuring seamless coordination of meetings and events.</li><li><strong>Communication:</strong> Serve as the primary contact for internal and external communications. Draft correspondence, prepare reports, and support executive messaging with accuracy and attention to detail.</li><li><strong>Collaboration:</strong> Work effectively across all levels of management, staff, and external partners to ensure tasks and priorities are met on time.</li><li><strong>Project Support:</strong> Assist with special projects and initiatives through research, data analysis, and coordination with cross-functional teams.</li><li><strong>Travel Management:</strong> Arrange and manage all aspects of domestic and international travel, including detailed itineraries and expense reconciliation.</li><li><strong>Event Coordination:</strong> Support planning and execution of team events, off-site meetings, and executive gatherings.</li><li><strong>Administrative Excellence:</strong> Prepare agendas, presentations, and reports. Anticipate executive needs through research, pre-meeting preparation, and thorough follow-up.</li></ul><p><br></p>
<p>We are partnering with a leading organization to identify a skilled Executive Assistant to provide critical support to their executive leadership team in Mississauga. This role extends beyond traditional administrative duties, offering the opportunity to streamline workflows, and manage high-priority initiatives.</p><p><em>Please note: Applicants must have prior experience in the mortgage or lending industry to be considered.</em></p><p>If you are a proactive, detail-oriented Executive Assistant with exceptional organizational and communication skills, we encourage you to apply today and take the next step in your career!</p><p><strong> </strong></p><p><strong>Key Responsibilities</strong>:</p><ul><li>Administrative Support: Assist Finance leadership (CFO, VP Finance, Treasurer, Controller) with correspondence, documentation, emails, phone calls, and filing.</li><li>Meeting Coordination: Schedule Board meetings and prepare Outlook meeting requests for Directors, Management, and Auditors; draft agendas, gather meeting materials, and manage minutes.</li><li>Reconcile team expense credit cards monthly and circulate statements for signatures.</li><li>Properly file and organize tenant credit histories in our database.</li><li>Relations & Events: Attend ocasional related events in the Mississauga area</li><li>Letter of Credit Monitoring: Manage issuance and reconciliation of Letters of Credit with bank records; prepare monthly reports for accounting.</li><li>Update mortgage details, including payouts, renewals, and new transactions to ensure regulatory compliance for audits.</li></ul><p><br></p>
<p><strong>Ontario Sales Manager – Home Improvement Sector</strong></p><p>We are seeking a <strong>dynamic and experienced Sales Manager</strong> to lead and grow a high-performing sales team across Ontario. This role offers the opportunity to shape strategy, drive revenue, and make a real impact in the home improvement industry.</p><p><strong>Key Responsibilities</strong></p><p><strong>Leadership & Management</strong></p><ul><li>Recruit, mentor, and manage a team of Account Managers and Business Development Representatives.</li><li>Set weekly/monthly KPIs and coach the team to exceed targets (calls, appointments, partner sign-ups, revenue contribution).</li><li>Provide ongoing training, ride-alongs, and development to build a high-performance sales culture.</li><li>Ensure smooth collaboration between Sales, Marketing, and Partner Success teams.</li></ul><p><strong>Sales & Business Development</strong></p><ul><li>Lead by example with active prospecting, cold outreach, and relationship building.</li><li>Drive partner acquisition in the HVAC, roofing, windows, siding, and solar markets.</li><li>Manage the full sales cycle for strategic accounts — from lead generation through contract execution.</li><li>Develop and execute territory sales strategies that deliver measurable results.</li></ul><p><strong>Marketing & Lead Generation Support</strong></p><ul><li>Oversee outbound marketing campaigns in the region (email, events, social outreach).</li><li>Provide feedback on messaging, collateral, and dealer-facing promotions.</li><li>Monitor and report on campaign performance, ensuring alignment with sales objectives.</li></ul><p><strong>Performance Management</strong></p><ul><li>Track team performance against KPIs using CRM and reporting tools.</li><li>Deliver monthly/quarterly performance updates to senior leadership.</li><li>Recommend process improvements and new initiatives to accelerate growth.</li></ul><p><br></p>
<p>We are looking for a Front Desk Coordinator to join our client's team for a long-term contract based in Toronto, Ontario. This role is ideal for someone who thrives in a fast-paced environment, has strong communication skills, and enjoys handling a variety of administrative tasks with high confidentiality. If you are a highly-professional and customer service-oriented individual with prior reception/administrative experience in a professional services environment, we encourage you to apply today.</p><p><br></p><p>Responsibilities:</p><p>• Perform general administrative tasks such as filing, data entry, and document organization.</p><p>• Assist with maintaining office supplies by monitoring inventory and placing orders as needed.</p><p>• Support team members by preparing and distributing correspondence and reports.</p><p>• Ensure the office environment is well-organized and presentable.</p><p>• Respond to inquiries and direct them to the appropriate person or department.</p><p>• Operate standard office equipment, including photocopiers, scanners, and fax machines.</p><p>• Collaborate with other departments to ensure smooth day-to-day operations.</p><p>• Follow company policies and procedures to maintain confidentiality and security of information.</p><p>• Sort, distribute, and manage incoming and outgoing mail in an efficient and timely manner.</p>
<p>We are looking for a detail-oriented and proactive Executive Assistant to provide high-level administrative support to our executive team. This contract position, based in Toronto, Ontario, requires someone who excels at managing schedules, coordinating travel, and handling expense reporting. The role offers a hybrid work model, with two days per week in the office.</p><p><br></p><p>Responsibilities:</p><p>• Manage complex calendars for C-suite executives, ensuring all meetings and deadlines are accurately scheduled.</p><p>• Coordinate domestic and international travel arrangements, including booking flights, accommodations, and transportation.</p><p>• Prepare and process expense reports using Concur and other financial systems, ensuring compliance with company policies.</p><p>• Support day-to-day operations by organizing meetings, preparing agendas, and taking detailed minutes.</p><p>• Maintain and update records in CRM systems, ensuring all information is accurate and up-to-date.</p><p>• Assist with timekeeping and payroll tasks and other relevant systems.</p><p>• Handle document management tasks such as photocopying, scanning, and filing important documents.</p><p>• Facilitate virtual meetings, ensuring seamless communication and collaboration.</p><p>• Collaborate with internal teams to ensure the smooth execution of administrative processes.</p><p>• Monitor and prioritize incoming communications, responding on behalf of executives when appropriate.</p>
<p><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES</strong></p><p>· Safeguard assets and assure accurate and timely recording of all transactions by implementing disciplines of internal audits, controls and checks across all departments </p><p>· Manage the accuracy and productivity of day-to-day activities of accounts payable, cash disbursements, invoicing/billing, customer credits and collections, payroll, perpetual inventory integrity, fixed asset records, general & entity accounting, cost accounting, Human Resources, and IT Systems/Operations, Software Requirements etc. </p><p>· Develop, improve and issue timely monthly financial records for Executive Director, Development and Board of Directors </p><p>· Assure financial plans are consistent with organizational goals </p><p>· Provide financial analysis tools to evaluate company ventures or special projects, programs, capital expenditures, products costing, etc. when necessary </p><p>· Manage commercial banking relationships to facilitate an appropriate credit resource under highly competitive terms </p><p>· Assure that assets are not awkwardly encumbered with personal guarantees or unrealistic commitments </p><p>· Work closely with Executive Director in the development and economic evaluation of various fringe benefit programs for staff and program components </p><p>· Interface with outside audit firms(s), banks and lessors, casualty/liability insurance agent(s), credit card companies, and collection agencies </p><p>· Manage IT System - Interface with IT provider, software provider and internal staff.</p><p>· Other duties as necessary </p><p><strong>SUPERVISORY RESPONSIBILITY</strong></p><p>Manages the overall direction, coordination, and evaluation of the Accounting/Finance, Operations, & HR Departments. Carries out supervisory responsibilities in accordance with the company policies and applicable laws. Responsibilities include interviewing, hiring, planning, assigning, directing work, rewarding, disciplining employees, performance reviews, and addressing complaints and resolving problems</p><p> <strong>OTHER RESPONSIBILITIES:</strong> </p><p>· Support company through exemplary workmanship</p><p>· Represent company and liaise with worldwide agency network as required.</p><p>· Any other duties as directed by the President</p>
<p>We are looking for an experienced and strategic Director of Financial Planning & Analysis (FP& A) to join our team in Toronto, Ontario. In this 6 month contract role, you will collaborate with senior leadership to drive financial strategy, provide actionable insights, and support key business decisions. This is an exciting opportunity to lead financial planning, data governance, and team mentorship for a dynamic organization.</p><p><br></p><p>Responsibilities:</p><p>• Partner with internal stakeholders to create comprehensive reporting frameworks that enhance decision-making processes.</p><p>• Lead the development of the annual business plan and forecasts in collaboration with senior management.</p><p>• Prepare executive-level reports, including monthly, quarterly, and annual financial results, budgets, and forecasts, for the Executive Team and Board.</p><p>• Oversee financial data governance to ensure accuracy and alignment across internal stakeholders.</p><p>• Act as a key contributor to strategic initiatives, ensuring appropriate resource allocation and financial feasibility.</p><p>• Supervise the creation of financial analyses and visualizations using tools like Power BI.</p><p>• Provide mentorship and guidance to finance team members and business unit leaders, fostering a collaborative and solutions-oriented environment.</p><p>• Design and communicate the annual business planning calendar, encompassing budgeting, forecasting, and strategic initiatives.</p><p>• Contribute to special projects requiring in-depth financial analysis to support operational decision-making.</p>
<p>We are looking for an organized and personable Front Desk Coordinator to join our team in Mississauga, Ontario. In this role, you will be the first point of contact for visitors, ensuring a positive experience while managing various administrative tasks. This position requires strong multitasking abilities, attention to detail, and excellent communication skills.</p><p><br></p><p>Responsibilities:</p><p>• Greet and assist visitors in a detail-oriented and friendly manner, ensuring a welcoming first impression.</p><p>• Handle incoming calls, one line. </p><p>• Manage the scheduling of appointments and maintain accurate records of meetings and events.</p><p>• Perform data entry tasks, ensuring accuracy and timely updates to internal systems.</p><p>• Maintain and organize office files and documentation for easy access and retrieval.</p><p>• Coordinate with other departments to ensure smooth operations and communication flow.</p><p>• Provide general administrative support, including drafting correspondence and preparing reports.</p><p>• Oversee the reception area, ensuring it remains tidy and well-stocked with necessary supplies.</p><p>• Utilize Microsoft Office tools such as Word, Excel, and Outlook to complete daily tasks efficiently.</p>
We are looking for a detail-oriented and experienced Payroll Coordinator to join our team on a part-time basis in Oshawa, Ontario. This role involves managing various aspects of payroll processing, financial reconciliation, and HR administrative support. If you thrive in a dynamic environment and have a strong background in payroll systems, we encourage you to apply.<br><br>Responsibilities:<br>• Process full-cycle payroll for various employee groups, including unionized, non-union, management, and executive, using Ceridian Dayforce.<br>• Prepare and distribute annual T4s, T4As, and complete monthly, quarterly, and annual reconciliations.<br>• Monitor and report on key payroll metrics such as turnover, absenteeism, and overtime, providing insights to department leaders.<br>• Reconcile payroll-related balance sheet accounts and ensure accurate financial records on a monthly or quarterly basis.<br>• Post bi-weekly payroll to the general ledger and prepare associated journal entries with accuracy and timeliness.<br>• Investigate payroll variances and contribute to budgeting and forecasting efforts.<br>• Assist with external audits and ensure compliance with reporting requirements to regulatory agencies.<br>• Support HR processes such as job postings, interview scheduling, and candidate communications.<br>• Facilitate onboarding and offboarding processes, ensuring smooth transitions for employees.<br>• Maintain and update employee records and HR databases, ensuring compliance and confidentiality.
