13 results for Customer Service Representative in Maple, ON

Customer Service Representative Our client is actively seeking a Customer Service Representative to handle essential customer support tasks, ensuring seamless operations and high customer satisfaction. The Customer Service Representative role involves responding to inquiries, managing orders, coordinating with suppliers, and performing light accounts receivable duties. Key Responsibilities:Customer Service:<ul><li>Respond to customer inquiries via phone, email, and other channels promptly and accurately.</li><li>Process and fulfill customer orders with precision.</li><li>Resolve customer issues or complaints, escalating when necessary.</li><li>Maintain order records and provide updates on order statuses.</li></ul>Accounts Receivable:<ul><li>Handle light AR tasks such as generating invoices, tracking payments, and following up on overdue accounts.</li><li>Assist in account reconciliation and financial report preparation as needed.</li></ul>

Customer Service Representative We are seeking candidates for Onsite downtown Toronto 5 days a week - Summer Student Work - Are you a George Brown student looking for contract employment opportunities between semesters? We have clients hiring George Brown students for summer work. This is your great opportunity to put what you have learned so far at George Brown to work and build your resume. Many of our clients request summer students for special projects, customer service, social media, and administrative assistance. Summer work while at college or university is a great way to build your resume and experience. If you want to work on-site 5 days a week downtown Toronto, we might have companies who could use your skills. These are great roles for college or university students who are returning to school in September. If you are a George Brown student and would like to learn more about summer opportunities between semesters click the APPLY button and upload your resume. This opportunity is exclusively through Robert Half.

Customer Service Representative We are seeking candidates for Onsite downtown Toronto 5 days a week - Summer Student Work - Are you a University of Toronto student looking for contract employment opportunities between semesters? We have clients hiring University of Toronto students for summer work. This is your chance to put what you have learned so far at University of Toronto to work and build your resume. Many of our clients request summer students for special projects, customer service, social media, and administrative assistance. Summer work while at college or university is a great way to build your resume and experience. If you want to work on-site 5 days a week downtown Toronto, we might have companies who could use your skills. These are great roles for college or university students who are returning to school in September. If you are a University of Toronto student and would like to learn more about summer opportunities between semesters click the APPLY button and upload your resume. This opportunity is exclusively through Robert Half.

Customer Service Representative We are seeking candidates for Onsite downtown Toronto 5 days a week - Summer Student Work - Are you a Toronto Metropolitan University student looking for contract employment opportunities between semesters? We have clients hiring Toronto Metropolitan University students for summer work. This is your chance to put what you have learned so far at Toronto Metropolitan University to work and build your resume. Many of our clients request summer students for special projects, customer service, social media, and administrative assistance. Summer work while at college or university is a great way to build your resume and experience. If you want to work on-site 5 days a week downtown Toronto, we might have companies who could use your skills. These are great roles for college or university students who are returning to school in September. If you are a Toronto Metropolitan University student and would like to learn more about summer opportunities between semesters click the APPLY button and upload your resume. This opportunity is exclusively through Robert Half.

Customer Service / Order Management Are you passionate about delivering exceptional customer service and playing a key role in supporting sales operations? We are looking for a motivated and detail-oriented Customer Service/ Order Management Representative to join our clients team. In this role, you’ll interact with customers to provide and process information related to orders, inquiries, and products, all while ensuring an exceptional customer experience. If you thrive in a fast-paced environment, excel at multitasking, and have strong communication skills, we’d love to hear from you! Key Responsibilities:<ul><li>Serve as the main point of contact for customers through phone and electronic communications.</li><li>Accurately enter orders into the system and send timely order acknowledgments to customers.</li><li>Organize workflow to meet both customer and internal deadlines.</li><li>Keep customers informed about any changes to their orders and provide updates on pricing and delivery schedules.</li><li>Collaborate with various teams internally, including the Scheduler, Sales Manager, Sales Reps, Traffic Manager, and Freight Forwarder to ensure smooth order fulfillment and shipping processes.</li><li>Prepare export documentation for international shipments, including IMOs, CERS, and VGM reports.</li><li>Monitor open orders weekly and coordinate shipments with the shipping department.</li><li>Handle and resolve customer concerns or complaints, escalating them to management when necessary.</li><li>Create and maintain customer accounts, ensuring all records are accurate and up to date.</li><li>Provide general customer assistance and information, directing calls or inquiries to the appropriate department or team member as necessary.</li><li>Attend internal meetings, and participate in trade shows as needed to support sales efforts.</li></ul>

Bilingual Customer Service III - CAD We are offering a long term contract employment opportunity for a Bilingual Customer Service III - CAD in the Healthcare/NHS industry. This role is based in our Markham, Ontario office with a hybrid work structure. As the successful candidate, you will focus on processing customer requests, managing accounts, and maintaining strong customer relationships. Responsibilities: • Handle incoming phone and email inquiries from customers and Sales Representatives, ensuring prompt and thorough resolution • Foster positive and detail oriented relationships with customers and Sales Representatives • Oversee account and order management, including account verification and processing customer requests • Efficiently manage issues related to orders and provide first call resolution whenever possible • Maintain various email inboxes, ensuring that orders and requests are promptly actioned • Offer support for new customers and those using our online ordering portal • Conduct follow-up calls, emails, and updates to customers and sales representatives • Document and resolve customer, sales, and patient interactions and complaints, triaging to the appropriate department if further support or guidance is needed • Monitor daily sales orders and transactions to ensure completion • Identify opportunities for process improvement and present them to the leadership team • Collaborate and maintain cross-functional relationships with other teams to ensure task completion • Adhere to customer service standards, call quality policies, and procedures.

Front Desk Coordinator We are seeking a Front Desk Coordinator to join our team in Toronto, Ontario. In this role, you will be the first point of contact for visitors and employees alike, managing inquiries both in person and over the phone. This is a short term contract employment opportunity that will require you to provide top-tier customer service and administrative assistance. Responsibilities • Serve as the primary point of contact for incoming visitors, executives, and staff • Handle phone inquiries from customers and other stakeholders • Uphold a detail oriented image and adhere to our dress code policy • Maintain a clean and organized front desk area, ensuring a welcoming environment for all visitors • Monitor and manage IT equipment located at the reception to prevent any damage • Accurately track and graph data for monthly managerial reports • Ensure all administrative tasks are carried out efficiently and effectively • Provide consistent white glove service to all visitors with a discrete focus on security.

Front Desk Coordinator We are seeking a Front Desk Coordinator to be the first point of contact at our Toronto location. This role is integral to our operations and involves direct interaction with visitors, executives, and employees. It is a contract employment opportunity that requires a mix of administrative and customer service skills. Responsibilities: • Deliver detail oriented and friendly service when interacting with visitors, executives, and other employees. • Respond to incoming phone calls from customers and other stakeholders. • Maintain a clean and clear front desk area to ensure a detail oriented and welcoming atmosphere. • Uphold dress code policies to maintain a detail oriented image. • Coordinate and manage the reception area, ensuring a smooth flow of people and information. • Handle sensitive information with discretion, adhering to company's security protocols. • Track and graph data for monthly management reports, using Excel and PowerPoint. • Adhere strictly to start times and schedules, ensuring reliable and consistent service. • Observe the company's "Dress for your day" policy, dressing appropriately for the tasks at hand. • Refrain from consuming food or beverages at the front desk to maintain a detail oriented environment.

Receptionist We are offering a long term contract employment opportunity for a Receptionist in Toronto, Ontario. In this role, you will be the frontline of communication, managing guest services, and administrative tasks. This role involves interacting with visitors and colleagues, creating a detail oriented and welcoming environment, and efficiently handling administrative responsibilities. Responsibilities: • Act as the primary point of contact, greeting visitors, and providing them with a friendly and warm reception. • Manage incoming communications including phone calls, emails, and in-person inquiries, ensuring clarity and detail oriented demeanor. • Coordinate administrative tasks such as scheduling meetings, reserving conference rooms, and handling mail logistics. • Oversee office supply orders to ensure the smooth operation of the office. • Facilitate communication with larger groups, such as providing office tours, briefing team members, or making announcements during gatherings or meetings. • Assist other departments with their administrative needs, maintaining a success driven and detail oriented approach. • Use your skills in Microsoft Office Suite for various tasks and quickly adapt to new systems as needed. • Provide excellent customer service by answering multi-line phone systems, coordinating events, and organizing files. • Utilize your interpersonal skills to create a positive and friendly environment. • Schedule appointments and manage email correspondence efficiently.

Collections Specialist We are offering a short term contract employment opportunity for a Collections Specialist in Markham, Ontario. The role is primarily within the Utilities/Infrastructure industry. In this role, you will be tasked with various responsibilities involving customer information verification, account management, and collection processes within our operations. Responsibilities: • Efficiently process and manage customer credit applications using various accounting software systems • Maintain and update accurate records of customer credit information • Respond to and resolve customer inquiries related to their accounts • Conduct verification of customer information using secondary sources and update the system accordingly • Manage and monitor customer accounts, ensuring appropriate actions are taken when necessary • Handle inbound calls from customers, providing excellent customer service • Assist in billing functions and claim administration tasks • Navigate through various systems quickly to access and manage customer information • Work on accounts receivable tasks as needed • Participate in collection processes, ensuring integrity and efficiency.

Receptionist We are offering a short term contract employment opportunity for a Receptionist in the Machinery/Worktools industry. As a Receptionist, you will be the first point of contact for our company, providing administrative support across the organization. You will be handling the flow of people through the business and ensuring that all receptionist responsibilities are completed accurately and delivered with high quality in a timely manner. Responsibilities: • Manage the reception area, maintaining a clean and welcoming environment for visitors and staff. • Handle incoming and outgoing communication including emails, phone calls, and mail. • Assist with the organization's data management, including data entry of invoices and maintaining a structured filing system. • Provide support to other departments, contributing to the compilation of various reports when necessary. • Maintain up-to-date contact lists and staff schedules. • Coordinate office activities and operations to secure efficiency and compliance with company policies. • Facilitate the smooth running of the day-to-day operations by managing office supplies and kitchen utilities. • Ensure the security of the office, reporting any issues to the appropriate person. • Provide excellent customer service, addressing inquiries from clients and business partners, and directing them to the appropriate departments. • Enhance the organization's reputation by accepting ownership for accomplishing new and different requests, always exploring opportunities to add value to job accomplishments.

Medical Office Administrator & Medical Proofreader We are offering an exciting opportunity for a Medical Office Manager to join our clients team. This role involves providing administrative support and proofreading services in a dynamic OHIP and medical-legal practice. The successful candidate will be involved in various tasks, including maintaining office cleanliness, managing appointment scheduling, ensuring the accuracy of medical reports, and managing financial tasks. Responsibilities:• Ensuring the office is open and set up daily.• Providing a warm welcome and assistance to claimants, families, and interpreters upon arrival.• Coordinating OHIP and medical-legal assessments, liaising with referral sources, and scheduling meetings.• Upholding office cleanliness and managing laundry, recycling, and general sanitation tasks.• Overseeing appointment scheduling and maintaining an organized calendar with reminders.• Verifying the accuracy of the index to medical briefs.• Preparing and finalizing medical-legal report templates before submission.• Ensuring all reports are formatted correctly and meet the highest quality standards.• Editing medical-legal reports for grammar, syntax, formatting issues, and factual consistency.• Cross-checking reports against medical files to ensure accuracy and completeness.• Overseeing banking, invoicing, and overdue payment tracking.• Submitting OHIP billing sheets to billing agent and tracking payments.• Processing auto insurance documentation, including OCF-18 and OCF-21 forms via HCAI.• Assisting specialists with in-office procedures such as injections, if needed.

Medical Collections Specialist Collections Specialist - Healthcare We are offering a long-term contract employment opportunity for a Collections Specialist in North York, Ontario. As a specialist in the healthcare and social assistance industry, you will be responsible for managing accounts receivable, addressing customer inquiries, and maintaining thorough and accurate records. Responsibilities:• Oversee and manage customer credit applications with precision and efficiency• Maintain comprehensive customer credit records• Reconcile invoices, enter and post them appropriately• Research and resolve customer inquiries promptly and effectively• Prepare aging reports that accurately reflect account status• Execute billings and collections calls as needed• Maintain and post journal entries, update and reconcile the sub-ledger to the general ledger• Analyze data critically and understand accounting policies to perform your tasks• Multitask in a high-volume environment while remaining detail-oriented