10 results for Customer Service Manager in Manotick, ON

Office Administrator

Toronto, ON
onsite
Permanent
65000.00 - 66000.00 CAD / Yearly
Robert Half is partnering with a client that's looking to add an Office Administrator to their team. This is a full-time/permanent role on site. Advantages:-Competitive salary (65K)-Full benefits + RRSP matching-3 weeks vacation + Christmas closure-Excellent culture Responsibilities: • Welcome employees, visitors, and clients with professionalism, creating a positive and well-organized front desk experience.• Keep the reception area, conference rooms, and shared office spaces clean, orderly, and ready for daily use.• Manage incoming and outgoing mail, packages, courier services, and deliveries with accuracy and efficiency.• Provide support for general office questions and assist with routine administrative tasks as needed.• Monitor office supply inventory and coordinate reordering to ensure essential items remain in stock.• Submit maintenance requests and collaborate with property management to address and resolve facility-related concerns.• Prepare boardrooms and meeting spaces, confirm audiovisual equipment is working properly, and restore rooms after meetings.• Arrange employee travel, including transportation, hotel accommodations, and itinerary coordination.• Partner with external IT vendors to assist with equipment orders, troubleshooting, and technology setup.• Support meetings and events by scheduling appointments, coordinating catering, working with vendors, and tracking office-related receipts and expenses.
2026-06-09T14:28:43Z

IT Product Manager

Ottawa, ON
onsite
Permanent
80000.00 - 100000.00 CAD / Yearly
Our valued Client is seeking a IT Product / Program Manager to support a national organization within a shared services environment. This role is responsible for overseeing key digital platforms, managing incoming requests from multiple business units, and driving clear prioritization to ensure efficient and effective delivery of technology solutions. This position is ideal for someone who thrives in a fast-paced, stakeholder-driven environment and is comfortable taking ownership, making decisions, and driving outcomes. Responsibilities:• Manage the intake, assessment, and prioritization of technology-related requests across multiple business units• Act as the primary point of contact between business stakeholders and technical teams• Build and maintain a structured backlog of initiatives, enhancements, and requests• Set and communicate priorities based on business impact, urgency, and organizational goals• Monitor product performance, identify issues, and coordinate bug tracking and resolution activities to maintain reliable user experiences.• Work with technical and business teams to support cloud-based platforms, CMS environments, and digital product enhancements across tools such as WordPress, Drupal, Kentico, and IMIS.• Engage with stakeholders from areas such as sales, marketing, and customer service to ensure product decisions reflect user and business requirements.• Contribute to innovation opportunities by assessing emerging technologies, including AI and mobile capabilities
2026-06-08T20:18:46Z

Dispatcher

Ottawa, ON
onsite
Permanent
65000.00 - 75000.00 CAD / Yearly
We are looking for a Dispatcher to support daily service operations for our client in Ottawa's West-End. This position coordinates technician schedules, keeps service information organized, and ensures customers and internal teams receive accurate updates throughout the day. The successful candidate will balance dispatching duties with administrative tasks related to work orders, billing support, and service tracking in a fast-paced environment. Responsibilities:• Coordinate technician assignments by matching service requests with availability, qualifications, and travel efficiency.• Maintain an up-to-date dispatch schedule and adjust appointments as priorities, delays, or urgent calls arise.• Gather key service details from customers and communicate accurate job information to technicians before arrival.• Open, update, and finalize work orders in scheduling systems while recording labour, materials, and service outcomes correctly.• Monitor field activity throughout the day to support on-time completion and respond quickly to cancellations or unexpected issues.• Act as a central communication point between customers, technicians, and management by sharing status updates and operational concerns.• Help prevent service interruptions by resolving scheduling conflicts and coordinating required parts or supplies with inventory or warehouse staff.• Prepare service documentation needed for invoicing and direct billing-related questions to the appropriate team when required.• Use dispatch and reporting tools to review response times, technician utilization, and overall service efficiency.• Promote compliance with company procedures and safety expectations when assigning work, particularly for complex or weather-sensitive service calls.
2026-06-08T20:18:46Z

Sr Financial Systems Manager

Ottawa, ON
remote
Contract to Hire
50.00 - 70.00 CAD / Hourly
Robert Half Management Resources is the worldwide leader in specialized consulting and staffing services for senior-level accounting, finance and business systems professionals.Our telecommunications client is seeking a Senior Financial Analyst for a six-month term with the possibility of extension. This role is perfect for professionals who thrive in enterprise planning and want to drive impact through modeling and financial reporting solutions. The Senior Financial Analyst’s duties will include:· Developing, maintaining, and optimizing the use of Adaptive Planning models for financial planning and analysis (FP& A)· Independently building and configuring models in Adaptive Planning· Collaborating across teams to translate business requirements into scalable Adaptive/Workday solutions.· Building, refining and automating Adaptive planning models for budgeting, forecasting, and scenario planning· Ensuring accuracy, consistency, and compliance in financial reports and dashboards.· Other related duties as required
2026-06-08T20:18:46Z

Controller

Ottawa, ON
onsite
Permanent
180000.00 - 200000.00 CAD / Yearly
Our client is seeking an experienced Controller to lead the finance function for their office in Ottawa, Ontario. This position is responsible for providing financial stewardship, strengthening oversight practices, and delivering accurate reporting that supports informed executive decision-making. The successful candidate will guide a finance team, promote strong governance, and help build a culture grounded in accountability, inclusion, and ethical leadership. Responsibilities:• Direct the day-to-day activities of the finance team, offering leadership, coaching, and clear priorities to support high-quality outcomes.• Manage core financial operations across accounting, budgeting, forecasting, payroll coordination, and financial reporting to ensure effective departmental performance.• Prepare and review financial statements and management reports, ensuring information is accurate, complete, and delivered within required timelines.• Lead the annual budgeting cycle, track results against plan, and provide variance analysis and recommendations to senior leadership.• Strengthen and maintain financial controls, policies, and procedures to support compliance, governance, and operational consistency.• Oversee year-end financial close activities and act as the primary contact for internal and external review engagements.• Provide strategic analysis on financial performance, organizational risks, and funding considerations to support leadership decisions.• Manage financial systems and reporting tools while identifying opportunities to improve processes, efficiency, and continuity within finance operations.• Represent the organization in discussions related to financial matters with external partners, government representatives, and financial institutions.• Advance diversity, equity, and inclusion practices within the finance function while reinforcing transparency and ethical conduct.
2026-06-08T20:18:46Z

Lead Finance and Administration Offcer

Ottawa, ON
onsite
Permanent
140000.00 - 160000.00 CAD / Yearly
Due to a retirement, we are looking for an accomplished finance leader to oversee financial stewardship and administrative operations at our client's Ottawa, Ontario office. This role serves as a trusted partner to executive leadership, providing informed guidance on budgeting, financial planning, compliance, and organizational risk. The successful candidate will bring a strategic mindset, strong operational judgement, and the ability to lead cross-functional teams across finance and administration. Responsibilities:• Direct the full scope of financial operations, including accounting, payroll oversight, budgeting, forecasting, consolidated reporting, and initiatives that strengthen financial performance.• Lead and mentor the accounting team, promoting accountability, attention to detail, and a collaborative working environment.• Provide strategic financial insight to support annual planning, multi-year forecasting, and ongoing assessment of organizational goals and priorities.• Establish and maintain effective internal controls while ensuring adherence to financial policies, taxation rules, and applicable regulatory obligations.• Administer donor-restricted funding and membership revenues in line with contractual terms and internal governance requirements.• Contribute financial expertise to grant submissions, commercial agreements, supplier contracts, and approval processes for organizational spending, including signing authority where required.• Prepare clear financial and administrative briefings, reports, and policy materials for senior leadership, the Board, and committee meetings.• Oversee key administrative functions such as human resources coordination, communications support, office administration, and day-to-day operational planning.• Represent the organization in dealings with Canadian regulators, government bodies, and external partner organizations on financial and administrative matters.• Review contractual arrangements tied to international events and provide guidance related to operational risk, communications, and associated administrative considerations.
2026-06-05T12:53:49Z

Finance Manager

Ottawa, ON
remote
Contract / Temporary
35.00 - 45.00 CAD / Hourly
Robert Half Management Resources is the worldwide leader in specialized consulting and staffing services for senior-level accounting, finance and business systems professionals. Our not-for-profit client requires a hands-on Controller for a 2-month contract. This role is responsible for leading year-end close and audit, maintaining internal controls, and ensuring timely payments. The Controller also ensures compliance with regulatory and organizational financial requirements. The Controller’s duties will include: · Overseeing financial operations, including month-end and year-end close processes, project accounting, reconciliations and documentation of financial procedures and controls.· Manage the year-end audit and support the preparation of financial statements and internal financial reporting· Ensuring timely and accurate invoice processing, employee expense reimbursements, and vendor payments· Overseeing cash receipts, bank reconciliations, and cash control processes· Reviewing and approving payroll journal entries and ensure payroll-related processes are completed accurately and on time· Other relevant duties as required
2026-06-10T13:43:47Z

Accounting Clerk

Ottawa, ON
onsite
Permanent
55000.00 - 55000.00 CAD / Yearly
Robert Half is partnering with an organization that's looking to add an Accounting Clerk to their Finance team. This is a full-time/permanent role in the South-East region of Ottawa. Responsibilities:• Manage incoming and outgoing payment workflows by handling supplier invoices, customer payments, and related account updates.• Enter and maintain financial information in the organization’s accounting platform with a high degree of accuracy and consistency.• Prepare, verify, and reconcile invoices, employee expense submissions, and purchasing documentation to support proper financial controls.• Organize accounting files and supporting records so documentation is complete, accessible, and audit-ready.• Perform regular credit card reconciliations and follow up on variances to ensure charges are properly recorded.• Apply payments to customer accounts, monitor overdue balances, and assist with collection-related follow-up when needed.• Contribute to month-end and year-end close processes by compiling records, reviewing balances, and supporting account reconciliations.• Investigate mismatched figures or incomplete entries and work with internal teams, customers, or vendors to resolve billing and payment concerns.• Assist in producing routine financial summaries, spreadsheets, and other basic reporting materials for the accounting team.
2026-06-08T15:43:46Z

Project Administrator

Gloucester, ON
onsite
Permanent
75000.00 - 85000.00 CAD / Yearly
Robert Half is partnering with a well established organization that's looking to add a Project Administrator to their team. This is a full-time/permanent role on site. Advantages:-Competitive salary (75-80K)-Full benefits-3 weeks vacation-Free parking-Great team-Opportunity for advancement Responsibilities:• Coordinate daily administrative activities for roofing projects, ensuring records, schedules, and key updates are kept accurate and accessible.• Assemble and maintain project documentation such as contracts, work orders, submittals, permit records, and closeout packages.• Arrange crew assignments, subcontractor bookings, inspections, deliveries, and equipment rentals to support project timelines.• Monitor milestones, job progress, and permit status, and provide timely updates to project managers and internal stakeholders.• Act as a central point of communication among customers, field supervisors, vendors, and office teams to keep projects aligned.• Maintain detailed files for change orders, RFIs, insurance documents, warranty information, and compliance-related paperwork.• Support purchasing activities by tracking material orders and helping coordinate supplies required for roofing work and site safety.• Review invoices, code expenses, assist with billing administration, and help monitor project costs against approved budgets.• Assist & track required documentation from trades such as WSIB Certificates, Ministry of Labour form, valid insurance certificates and Health & Safety documents.• Update project management systems with scheduling details, notes, and financial information, and prepare reports on progress, labour hours, and outstanding issues.
2026-05-29T16:13:49Z

Plant Controller

Bath, ON
onsite
Permanent
110000.00 - 130000.00 CAD / Yearly
Our client is seeking an experienced Plant Controller to join a manufacturing operation near Kingston, Ontario. This on-site role is ideal for a finance leader who brings strong manufacturing experience and enjoys partnering with plant leadership to drive performance, improve visibility, and support operational decision-making. Key responsibilities include:· Partnering with senior leaders and operating teams to provide financial insight that supports business decisions· Analyzing monthly financial results, explaining variances, and identifying opportunities to improve profitability and cost management· Leading budgeting, forecasting, and mid-range planning activities· Building financial models and conducting analysis to evaluate trends, risks, and opportunities· Preparing journal entries and reconciliations to ensure accurate financial records· Producing management reports and presentations that translate financial data into clear business insights· Maintaining strong financial controls and supporting compliance with internal policies and reporting requirements· Overseeing inventory and fixed asset accounting· Supporting health, safety, and environmental expectations across areas of responsibility
2026-06-08T20:18:46Z