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11 results for Customer Service Manager in Kitchener, ON

Junior Accounting Manager
  • Burlington, ON
  • onsite
  • Permanent
  • 85000.00 - 100000.00 CAD / Yearly
  • <p>Our client is a global publicly traded manufacturing company. As a result of exciting growth, they are adding a new position to the Canadian Finance Team. As <strong>Junior Accounting Manager</strong>, you will play a key role in managing accounting activities for North American business entities. Reporting to the NA Manager, your responsibilities will include:</p><p><br></p><p><strong>General Accounting</strong></p><ul><li>Manage day-to-day accounting activities: journal entries, provisions, general ledger maintenance, cost accounting, and financial reporting.</li><li>Act as liaison between NA Business Units, Shared Services, and Corporate functions.</li><li>Perform account reconciliations and variance analysis for balance sheet and P& L accounts.</li><li>Prepare financial statements and support internal/external audits.</li><li>Ensure compliance with accounting regulations and maintain internal controls.</li><li>Oversee accounting processes performed by external partners for accuracy.</li><li>Support tax reporting and provide financial data as required.</li></ul><p><strong>Monthly & Year-End Closing</strong></p><ul><li>Manage monthly closing activities with accuracy and timeliness.</li><li>Resolve issues impacting month-end close and communicate results to stakeholders.</li><li>Prepare internal and external reports for business units, corporate consolidation, and tax authorities.</li></ul><p><strong>Process Optimization</strong></p><ul><li>Participate in end-to-end projects, including requirements gathering, testing, and implementation.</li><li>Drive process improvements and automation in collaboration with Finance, Operations, and IT.</li><li>Analyze financial data to identify discrepancies and opportunities for optimization.</li></ul><p><strong>What is in it for You?</strong></p><ul><li>Strong compensation package including bonus, company-paid benefits from Day 1, company pension, paid vacation & personal days, CPA dues, PD and tuition reimbursement.</li><li>Hybrid work arrangement.</li><li>Opportunity to work for a large global publicly traded company.</li><li>Exciting future career growth.</li></ul>
  • 2025-11-19T20:33:50Z
Associate Product Manager
  • Burlington, ON
  • onsite
  • Permanent
  • 70000.00 - 80000.00 CAD / Yearly
  • <p><strong>Job Opportunity: Associate Product Manager – Hybrid Role</strong></p><p>Location: Burlington, ON (Hybrid Opportunity)</p><p>Are you a strategic and detail-oriented professional passionate about bringing innovative programs and products to market? Join our client in Burlington! This dynamic, hybrid role combines in-office collaboration with remote flexibility, offering a great opportunity to make an impact in a forward-thinking company.</p><p><strong>What You Will Focus On</strong></p><ul><li>Take full ownership of an assigned portfolio for annual program timelines.</li><li>Lead end-to-end program and price plan implementation</li><li>Conducting market research and past program analysis.</li><li>Implementing pricing analysis and driving new product innovation.</li><li>Forecasting, stakeholder approval, creating product documentation, and development of go-to-market strategies.</li><li>Managing marketing collateral, price plan creation, program launch tracking, and post-mortem analysis.</li><li>Partner with internal teams and external vendors to drive successful outcomes for all projects.</li><li>Monitor and analyze customer data, market trends, and competitor offerings to measure product success and customer satisfaction.</li><li>Provide actionable insights and recommendations to leadership based on data-driven findings.</li><li>Collaborate closely with cross-disciplinary teams to achieve company objectives effectively.</li><li>Support the sales team by offering product details, technical guidance, and training.</li><li>Coordinate sample prototypes and produce product specification documents.</li><li>Oversee quality assurance (QA) for program and product materials during testing phases and conduct spot checks throughout the product lifecycle.</li></ul><p><br></p>
  • 2025-11-05T02:33:50Z
Staff Accountant
  • Oakville, ON
  • onsite
  • Temporary
  • 28.00 - 30.00 CAD / Hourly
  • <p>Our client in Oakville is seeking a dependable and detail-oriented Staff Accountant to support their financial operations on a hybrid basis. This role is ideal for someone experienced in full-cycle Accounts Receivable, bank reconciliations, journal entries, GL maintenance, and month-end close.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Prepare and review monthly general ledger account reconciliations</li><li>Investigate and resolve GL discrepancies</li><li>Perform monthly bank reconciliations across multiple accounts</li><li>Assist with month-end and year-end closing activities, including journal entries and supporting schedules</li><li>Monitor customer accounts and follow up on overdue balances</li><li>Communicate with clients to resolve billing issues and confirm payment status</li><li>Apply customer payments and maintain accurate AR subledger records</li><li>Generate and distribute customer statements, aging reports, and AR summaries</li><li>Support AR analysis and management reporting</li><li>Assist with audit preparation, providing documentation as required</li><li>Collaborate with cross-functional teams to ensure accuracy and compliance</li><li>Participate in process improvements to enhance efficiency within the accounting function</li></ul>
  • 2025-11-17T03:19:03Z
Controller
  • Stoney Creek, ON
  • onsite
  • Permanent
  • 100000.00 - 120000.00 CAD / Yearly
  • <p>Are you an experienced accounting professional looking for an opportunity to lead and grow within a dynamic and growing company? Our client specializes in custom design, manufacture, and assembly of of projects throughout North America and expanding the team by hiring a Controller. <strong>Note that this role is 100% onsite until the new Controller is able to effectly perform the position in a hybrid capacity.</strong></p><p><br></p><p>As the Controller, you will report to the COO and take ownership of the organization's financial operations, ensuring accuracy and efficiency while supporting business goals. You will be an integral part of the leadership team and collaborate with other departments including Operations, Production, Project Management and Supply Chain/Procurement.</p><p><br></p><p><strong>Responsibilities include:</strong></p><ul><li><strong>Leadership & Oversight: </strong>Provide direction for daily accounting processes, including accounts payable, accounts receivable, payroll, and the general ledger.</li><li><strong>Financial Reporting:</strong> Ensure accurate and timely preparation of monthly, quarterly, and annual financial reports.</li><li><strong>Internal Controls: </strong>Maintain internal financial safeguards, oversee budgets, track costs, and monitor expenditures.</li><li><strong>Cash Flow Management: </strong>Drive forecasting and cash flow planning in collaboration with organizational leadership.</li><li><strong>Audit Readiness: </strong>Coordinate the annual audit process and serve as the primary liaison for external auditors.</li><li><strong>Compliance:</strong> Ensure adherence to all financial, tax, and regulatory reporting requirements.</li><li><strong>Process Improvement: </strong>Lead initiatives to optimize accounting processes and systems for greater efficiency.</li><li><strong>Inventory Management:</strong> Support cost tracking and analysis for inventory control.</li><li><strong>Project Support:</strong> Provide financial expertise related to cost control, job costing, and billing for project management teams.</li><li><strong>Team Development: </strong>Supervise, train, and mentor junior accounting staff, fostering a high-performance team-oriented culture.</li></ul><p><br></p>
  • 2025-10-20T20:39:19Z
Buyer
  • Cambridge, ON
  • onsite
  • Permanent
  • 64000.00 - 75000.00 CAD / Yearly
  • <p>Our client, a global leader in their industry, is seeking a driven and detail-oriented Buyer to join their team in Cambridge, On. Renowned for their innovative approach and end-to-end solutions, this manufacturer is committed to exceeding customer expectations by providing a comprehensive range of advanced filtration products and exceptional service.</p><p><strong>Position Overview:</strong></p><p>As a Buyer, you will play an instrumental role in ensuring a seamless flow of materials and equipment to support high-performance manufacturing operations. This hands-on opportunity offers the chance to work with cross-functional teams in a fast-paced steel industry environment, driving operational improvements and maintaining world-class standards.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage purchasing activities, inventory control, and supply chain functions with a strong focus on steel and industrial filtration products.</li><li>Safeguard a consistent supply of necessary materials, promptly addressing supply issues that could affect production schedules.</li><li>Negotiate pricing and schedules with vendors; proactively follow up to guarantee timely delivery of orders.</li><li>Collaborate daily with Production Management and Engineering teams to clarify specifications and resolve delivery or material concerns.</li><li>Serve as a liaison between departments to confirm order details, specification requirements, and delivery schedules.</li><li>Partner with Quality and Vendor teams to resolve non-conformance issues and coordinate vendor returns.</li><li>Execute procurement of products and materials, supporting both ongoing needs and special projects.</li><li>Ensure vendor compliance with agreed contracts, terms, lead times, and cost benchmarks.</li><li>Prepare regular reporting, including monthly performance analyses and process improvement documentation.</li><li>Utilize procurement software and ERP systems to manage purchases efficiently.</li><li>Review and approve departmental requisitions and secure goods/services as required.</li><li>Monitor, assess, and report on maintenance, repair, and operations (MRO) inventory and vendor performance.</li><li>Foster strong relationships with suppliers and internal stakeholders through effective communication and service excellence.</li><li>Lead and support continuous process improvement initiatives tied to MRO sourcing and purchasing.</li><li>Uphold compliance with established industry regulations (e.g., ASME Section VIII) and company practices.</li></ul><p><br></p>
  • 2025-11-11T21:04:44Z
Controller
  • Kitchener, ON
  • onsite
  • Permanent
  • - CAD / Yearly
  • <p>We are looking for a skilled Controller to join our client's team in Kitchener, Ontario. In this role, you will act as a trusted financial partner, providing strategic insights and analytics to enhance profitability and drive company performance. You will oversee financial operations, ensure compliance, and support the development of accounting staff, contributing to the organization’s long-term success.</p><p><br></p><p>Responsibilities:</p><p>• Manage financial reporting and business control functions for designated operating areas, ensuring accuracy and timeliness.</p><p>• Review, analyze, and enhance systems and control processes to improve efficiency and effectiveness within the finance department.</p><p>• Communicate the company’s financial status and tax position to senior management and functional leaders.</p><p>• Ensure compliance with external statutory regulations and internal corporate policies.</p><p>• Partner closely with operations and sales teams, regularly visiting business locations to monitor performance and recommend improvements.</p><p>• Prepare annual budgets, forecasts, and actual financial reports in collaboration with various departments.</p><p>• Develop and report on key performance indicators (KPIs) to focus on operational performance and identify areas for improvement.</p><p>• Advise senior management on actions needed to enhance financial results and achieve budgetary goals.</p><p>• Assist in creating business cases for capital expenditure projects to support strategic initiatives.</p>
  • 2025-11-06T21:54:08Z
Product Manager
  • Guelph, ON
  • onsite
  • Permanent
  • 95000.00 - 105000.00 CAD / Yearly
  • <p>We are looking for an experienced Product Manager to lead the development and ongoing evolution of our digital platforms. In this role, you will oversee the entire product lifecycle, from initial concept to launch, with a focus on enhancing customer engagement and operational efficiency. This is an exciting opportunity to collaborate with cross-functional teams and drive meaningful technological advancements.</p><p><br></p><p>This role is hybrid 2 to 3 times onsite in Guelph! </p><p><br></p><p>Responsibilities:</p><p>• Oversee the product lifecycle, from initial design and development to launch and continuous improvement.</p><p>• Implement and integrate advanced technologies, including cloud solutions, open-source frameworks, and Microsoft platforms, to optimize customer engagement and streamline operations.</p><p>• Lead initiatives to enhance the efficiency and responsiveness of customer-facing platforms.</p><p>• Configure and troubleshoot Microsoft Dynamics 365, including making basic system adjustments such as updating fields, forms, and views.</p><p>• Provide first-level support for Microsoft Dynamics 365 by addressing user issues and performing routine system maintenance.</p><p>• Manage and configure mapping platforms, including tasks like layer management, map setup, and symbology adjustments.</p><p>• Handle first-level support for mapping platforms by resolving user access issues and conducting routine troubleshooting.</p><p>• Collaborate with business partners and technology teams to develop a strategic technology roadmap that aligns with organizational goals.</p><p>• Build and maintain strong relationships with external vendors and stakeholders to ensure product quality and on-time delivery.</p>
  • 2025-11-19T17:11:09Z
Program Manager
  • Mississauga, ON
  • remote
  • Temporary
  • 35.00 - 45.00 CAD / Hourly
  • <p>We are looking for an experienced Program Manager to join our client in Mississauga, Ontario, on a long-term contract basis (12 month with a potential for extension). In this role, you will play a pivotal part in driving digital transformation by overseeing the execution of cross-functional initiatives and ensuring alignment between technology, product, and business teams. Your ability to streamline processes, foster collaboration, and deliver measurable outcomes will be key to your success in this position.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with Product Owners to translate roadmaps into actionable plans and ensure operational readiness.</p><p>• Identify and resolve bottlenecks in product delivery to improve efficiency and adoption.</p><p>• Manage the day-to-day execution of technology and product initiatives, including governance, reporting, and communication.</p><p>• Develop detailed project plans, track milestones, and address risks to maintain accountability and progress.</p><p>• Facilitate cross-functional sessions and retrospectives to ensure clarity and alignment.</p><p>• Create and implement change readiness plans to support the adoption of new systems and processes.</p><p>• Track and analyze adoption metrics, adjusting strategies to maximize outcomes.</p><p>• Design and deliver targeted communications, training materials, and engagement plans to drive successful implementation</p>
  • 2025-11-06T23:04:21Z
Intermediate Accountant
  • Kitchener, ON
  • onsite
  • Temporary
  • 26.85 - 30.00 CAD / Hourly
  • <p>We are looking for a detail-oriented Intermediate Accountant to join our team in Kitchener, Ontario. This is a long-term contract position ideal for someone with a strong background in general accounting and financial reconciliations. The role offers a hybrid work environment, requiring two days a week in the office, and provides an excellent opportunity to contribute to a dynamic organization.</p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough reviews and verification of Accounts Payable transactions for customers.</p><p>• Perform monthly general ledger reconciliations to ensure accuracy and compliance.</p><p>• Manage intercompany charges, including reconciliation processes.</p><p>• Prepare and post journal entries while verifying transaction details for accuracy.</p><p>• Handle accruals and prepaid expenses, ensuring proper accounting treatment.</p><p>• Execute month-end adjustments in alignment with reporting deadlines.</p><p>• Complete bank reconciliations efficiently and accurately.</p><p>• Utilize SAP accounting systems and tools to maintain precise financial records.</p><p>• Collaborate with team members to support financial audits and reporting requirements.</p>
  • 2025-11-18T15:28:57Z
Financial Analyst
  • Cambridge, ON
  • onsite
  • Permanent
  • 85000.00 - 95000.00 CAD / Yearly
  • <p>We are looking for a highly motivated and detail-oriented Financial Analyst to join our finance client's team in Cambridge, Ontario. In this role, you will contribute to key financial processes, including planning, analysis, and reporting, to support data-driven decision-making. This position offers an excellent opportunity to work in a dynamic environment while driving continuous improvement in financial operations.</p><p><br></p><p>Responsibilities:</p><p>• Conduct budgeting, forecasting, and variance analysis to support organizational goals.</p><p>• Build and maintain detailed financial models to aid strategic decision-making.</p><p>• Analyze operational and financial performance, providing actionable recommendations to leadership.</p><p>• Prepare comprehensive financial reports on a monthly, quarterly, and annual basis.</p><p>• Ensure data accuracy and assist with system integrations to strengthen financial processes.</p><p>• Collaborate with various teams to assess cost structures and profitability.</p><p>• Contribute to capital planning efforts, investment evaluations, and risk assessments.</p><p>• Identify opportunities to improve financial processes and implement automation solutions.</p><p>• Stay updated on accounting principles and apply them effectively in financial analysis.</p>
  • 2025-10-30T16:05:14Z
Accounting Specialist
  • Guelph, ON
  • onsite
  • Contract / Temporary to Hire
  • 24.50 - 27.00 CAD / Hourly
  • <p>We are looking for an experienced Accounting Administrator to join our team in either the Guelph, Kitchener, or Cambridge, Ontario offices. This is a Contract to permanent position offering an exciting opportunity to perform a variety of accounting tasks while supporting project operations. The ideal candidate will have strong organizational skills, attention to detail, and excellent communication skills to work effectively in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Establish and maintain accurate project records by interpreting contract provisions and entering critical information into the accounting database.</p><p>• Ensure compliance with contract terms by verifying rate schedules, payment terms, tax components, and invoice templates.</p><p>• Process employee expense reports promptly and accurately, ensuring all necessary adjustments and entries are completed.</p><p>• Administer electronic timesheets, performing data entry and corrections to ensure accurate labor and billing records.</p><p>• Generate, review, and finalize invoices with required documentation, adhering to billing deadlines and client requirements.</p><p>• Upload invoices to designated client portals and ensure proper tracking of accounts receivable and payable.</p><p>• Monitor project revenue, identify variances, and adjust budgets as instructed, maintaining alignment with monthly accounting schedules.</p><p>• Create and distribute system-generated reports to support project managers.</p><p>• Maintain organized documentation in compliance with company policies and prepare for monthly accounting closures.</p>
  • 2025-11-14T20:39:06Z