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1 result for Customer Service Manager in Kitchener, ON
- Burlington, ON
- onsite
- Temporary
- 20 - 23 CAD / Hourly
- We are looking for a Customer Service Representative to join our branch team on a contract basis. In this member-facing role, you will provide attentive day-to-day support while assisting with routine banking and administrative activities in a low-volume branch environment. This opportunity is well suited to someone who communicates clearly, understands core banking processes, and enjoys delivering reliable service to members.<br><br>Responsibilities:<br>• Welcome members at the branch and respond to inquiries with a detail-oriented, service-focused approach<br>• Assist with everyday banking support by handling transactions and addressing questions related to credit, debit, and general account services<br>• Support branch operations through administrative tasks such as document preparation, data entry, appointment coordination, and record maintenance<br>• Manage inbound calls and email correspondence promptly, ensuring member requests are directed and resolved efficiently<br>• Work closely with branch colleagues to help maintain smooth daily operations and consistent member service<br>• Use Microsoft Word and Excel to prepare forms, update information, and complete routine reporting as needed<br>• Process service requests accurately while following established banking procedures and compliance requirements
- 2026-10-08T00:00:00Z