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16 results for Customer Service Manager in Waterloo, ON

Senior Manager, Assurance and Accounting
  • Hamilton, ON
  • onsite
  • Permanent
  • 95000.00 - 150000.00 CAD / Yearly
  • <p><strong>Hybrid Work Environment | Path to Partnership | Strong Work-Life Balance</strong></p><p><br></p><p>Robert Half is partnering with a respected and growing public accounting firm in Hamilton, ON to recruit a<strong> Senior Manager, Accounting & Assurance</strong>. Reporting directly to the Partners, this leadership role offers an exceptional opportunity for an experienced CPA looking to take the next step in their career and work toward future partnership. This position is ideal for someone who enjoys building strong client relationships, leading engagement teams, mentoring staff, and contributing to the strategic direction of a firm. In return, you'll benefit from a collaborative culture, flexible hybrid work arrangements, and a clear path to Partner for long-term career advancement.</p><p><br></p><p><strong>Why Join?</strong></p><ul><li>Defined career progression with partnership potential</li><li>Hybrid work environment and flexible scheduling (2-3 days/week onsite)</li><li>Strong commitment to work-life balance</li><li>Opportunity to influence firm strategy and growth</li><li>Collaborative and supportive team culture</li><li>Diverse client base including charities, not-for-profits, and owner-managed businesses</li><li>Leadership role with meaningful client interaction and team development responsibilities</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Manage a portfolio of client relationships, ensuring exceptional service and identifying opportunities to provide value-added advice.</li><li>Lead complex audit, review, and compilation engagements from planning through completion.</li><li>Deliver high-quality assurance and accounting services while ensuring compliance with professional standards.</li><li>Review financial statements, tax returns, CRA correspondence, and other client deliverables.</li><li>Meet with clients to discuss financial results, tax matters, planning opportunities, and business initiatives.</li><li>Present financial statements at Annual General Meetings (AGMs), both virtually and in person.</li><li>Oversee engagement planning, scheduling, budgeting, and overall project financial performance.</li><li>Mentor, coach, and develop team members while fostering a positive and collaborative culture.</li><li>Participate in performance reviews and support the professional growth of staff.</li><li>Contribute to operational and strategic planning initiatives designed to enhance client service and firm performance.</li><li>Stay current on evolving accounting, assurance, and auditing standards and provide guidance on technical matters.</li><li>Support additional firm initiatives and leadership activities as required.</li></ul><p><br></p><p><strong>The Opportunity</strong></p><p>This is an outstanding opportunity for a public accounting professional who is ready to take on a broader leadership role while enjoying the flexibility and balance of a modern work environment. If you're looking for a firm that values professional growth, invests in its people, and offers a genuine pathway to partnership, we encourage you to apply.</p><p><br></p>
  • 2026-07-09T20:58:36Z
Inside Sales Representative
  • Paris, ON
  • onsite
  • Permanent
  • 42000.00 - 45000.00 CAD / Yearly
  • We are looking for an Inside Sales Representative to support customers and help drive business growth from our Paris, Ontario location. In this role, you will prepare detailed quotations, respond to product-related inquiries, and maintain strong communication with both prospective and existing clients. This opportunity is well suited to someone who combines sales confidence with excellent service skills and careful attention to detail.<br><br>Responsibilities:<br>• Prepare accurate pricing proposals and material calculations using internal estimating tools.<br>• Build and maintain positive relationships with current customers while identifying opportunities to support new clients.<br>• Respond to inquiries about product details, expected turnaround times, shipping timelines, and basic installation guidance.<br>• Record customer interactions, sales activity, project developments, and prospect information in the company CRM system.<br>• Follow up on quotations and customer requests to help move opportunities through the sales process.<br>• Work closely with internal teams to ensure information provided to clients is clear, timely, and accurate.<br>• Monitor multiple customer requests at once while keeping records organized and up to date.<br>• Take on additional sales and customer support duties as business needs evolve.
  • 2026-07-03T19:13:46Z
Administrative Assistant
  • Waterloo, ON
  • onsite
  • Contract / Temporary
  • 23.00 - 26.00 CAD / Hourly
  • We are looking for an Administrative Assistant to support daily office operations for a non-profit organization in Waterloo, Ontario. This Long-term Contract opportunity is well suited to someone who enjoys creating an organized, welcoming environment while providing dependable administrative support across a range of functions. The successful candidate will help manage front-office activities, coordinate schedules and travel, and assist with routine financial and facility-related tasks.<br><br>Responsibilities:<br>• Welcome visitors and serve as the first point of contact for the office, ensuring inquiries are handled professionally and efficiently.<br>• Manage incoming telephone calls and route messages or requests to the appropriate contacts in a timely manner.<br>• Coordinate courier pickups and deliveries and support meeting scheduling as needed.<br>• Purchase and track office materials and equipment to help maintain smooth day-to-day operations.<br>• Process administrative finance tasks, including reconciling corporate card expenses, recording donations, preparing deposits, and entering invoices for payment.<br>• Arrange accommodations and local transportation for guests visiting the Waterloo, Ontario office.<br>• Keep shared spaces such as meeting rooms, office areas, and the kitchen neat and ready for use, including light kitchen upkeep and dishwasher emptying.<br>• Organize catering for meetings or office events when required and liaise with service providers for minor equipment repairs.<br>• Provide general administrative assistance to the Director of People and Culture and contribute to overall office efficiency.
  • 2026-06-26T18:43:46Z
Senior Tax Manager
  • Guelph, ON
  • onsite
  • Permanent
  • 125000.00 - 145000.00 CAD / Yearly
  • <p>We are looking for an experienced Senior Tax Manager to join a mid-sized public accounting team in Guelph, Ontario. In this role, you will guide complex tax planning and advisory work, oversee a diverse client portfolio, and partner with senior leaders to deliver practical, high-value solutions. This position also plays a key part in developing team capability, strengthening service quality, and supporting the continued growth of the practice.</p><p><br></p><p>Responsibilities:</p><p>• Direct tax planning and advisory engagements, working closely with firm leadership to create effective strategies tailored to client needs.</p><p>• Oversee a portfolio of tax clients by maintaining strong relationships, coordinating deliverables, and ensuring work is completed accurately and on schedule.</p><p>• Conduct in-depth technical analysis and present clear, well-supported recommendations on tax matters.</p><p>• Review tax returns and related files prepared by team members to confirm technical accuracy, completeness, and compliance.</p><p>• Monitor engagement budgets, track variances, and manage billing activities to support strong financial performance.</p><p>• Provide leadership to Managers and staff through coaching, training, mentorship, and day-to-day guidance.</p><p>• Foster a collaborative, high-performing team environment through regular feedback, knowledge sharing, and performance support.</p><p>• Champion practice improvement initiatives that enhance technical consistency, operational efficiency, and service quality across the firm.</p><p>• Contribute to business growth by identifying new opportunities, supporting cross-service collaboration, and representing the firm in the market.</p>
  • 2026-07-07T15:18:44Z
Administrative Assistant
  • Cambridge, ON
  • onsite
  • Permanent
  • 45000.00 - 55000.00 CAD / Yearly
  • <p>Administrative Assistant</p><p><strong>Financial Services | Wealth Management | Full-Time</strong></p><p>Are you an experienced Administrative Assistant with a background in financial services, wealth management, insurance, or investments? Do you enjoy being the trusted support person who keeps everything running smoothly behind the scenes while delivering an exceptional client experience?</p><p>Our client is a well-established, owner-operated financial services practice known for its collaborative culture, approachable leadership team, and genuine appreciation for its employees. This is an opportunity to join a close-knit, professional team where your contributions will be valued and recognized every day.</p><p>What You'll Be Doing</p><p>As a key member of the team, you will support the Financial Advisor and clients through a variety of administrative, operational, and client service activities, including:</p><ul><li>Prepare client files and meeting materials for financial planning appointments.</li><li>Complete and process insurance and mutual fund applications accurately and efficiently.</li><li>Ensure all documentation is complete, compliant, and submitted within required timelines.</li><li>Schedule appointments and manage calendars using Microsoft Bookings.</li><li>Coordinate and manage DocuSign documentation and client signatures.</li><li>Maintain organized electronic and paper client files.</li><li>Support client onboarding activities and ongoing service requests.</li><li>Communicate professionally with clients via phone, email, and in person.</li><li>Create and schedule social media content to support the firm's online presence.</li></ul>
  • 2026-07-09T20:28:38Z
Application Support Engineer
  • Hamilton, ON
  • onsite
  • Permanent
  • 95000.00 - 119000.00 CAD / Yearly
  • <p>We are looking for an Application Support Engineer to support and enhance enterprise business systems for a client in Hamilton, Ontario. This role focuses on maintaining application performance, resolving technical issues, and helping business units make effective use of critical platforms. The successful candidate will contribute technical expertise across application support, configuration, reporting, and integration while working closely with both operational stakeholders and delivery teams.</p><p><br></p><p>Responsibilities:</p><p>• Provide ongoing technical support for enterprise applications by investigating incidents, resolving system issues, and maintaining stable day-to-day operations.</p><p>• Configure, administer, and optimize business applications to meet operational needs across municipal departments and service areas.</p><p>• Analyze application behaviour, data quality concerns, and system errors to identify root causes and recommend effective solutions.</p><p>• Translate operational and business needs into clear functional and technical documentation, including support procedures, specifications, and test materials.</p><p>• Collaborate with Agile delivery teams as a technical contributor, participating in planning, issue resolution, testing, and continuous improvement activities.</p><p>• Support reporting, troubleshooting, and integration work involving enterprise asset management, ERP, CMMS, and related business systems.</p><p>• Work with relational databases such as Oracle and Microsoft SQL Server to review data, support reporting needs, and assist with issue diagnosis.</p><p>• Coordinate application changes in alignment with established incident, problem, and change management practices.</p><p>• Partner with business and technical teams to support cross-system integrations and ensure reliable information flow between connected platforms.</p>
  • 2026-07-02T17:30:09Z
Payroll/Office Administrator
  • Cambridge, ON
  • onsite
  • Permanent
  • 60000.00 - 70000.00 CAD / Yearly
  • <p>We are seeking a detail-oriented and organized Payroll & Office Administrator to join our team in Cambridge. This role is responsible for supporting the day-to-day administrative operations of the office while assisting with payroll processing, invoicing, record management, and general office coordination.</p><p><br></p><p>The ideal candidate is a self-motivated professional who thrives in a fast-paced environment, enjoys managing multiple priorities, and takes pride in delivering accurate and timely administrative support.</p><p><br></p><p>Key Responsibilities</p><ul><li>Assist with the preparation, tracking, and processing of hourly employee payroll.</li><li>Maintain payroll records and ensure payroll information is entered accurately and on time.</li><li>Answer and direct incoming telephone calls in a professional manner.</li><li>Welcome and assist visitors, customers, and vendors.</li><li>Perform general administrative duties including filing, photocopying, scanning, mailing, and document preparation.</li><li>Receive, sort, and distribute incoming correspondence and prepare outgoing communications.</li><li>Maintain organized electronic and hard-copy filing systems.</li><li>Coordinate office supply inventory and arrange maintenance of office equipment as required.</li><li>Process and track customer invoicing and related documentation.</li><li>Prepare sales invoices and maintain accurate records within company systems.</li><li>Communicate with internal departments and external partners to gather and compile information as needed.</li><li>Provide administrative support to management and assist with special projects.</li><li>Perform other duties as assigned.</li></ul><p><br></p><p>Qualifications</p><ul><li>Minimum 1–3 years of administrative, office support, payroll, or clerical experience.</li><li>Strong verbal and written communication skills.</li><li>Excellent organizational and time-management abilities.</li><li>Ability to manage multiple priorities and meet deadlines in a fast-paced environment.</li><li>Proficient with Microsoft Office Suite, including Word, Excel, and Outlook.</li><li>Strong attention to detail and commitment to accuracy.</li><li>Ability to work independently and collaboratively within a team environment.</li><li>Basic bookkeeping or accounting knowledge is considered an asset.</li><li>Experience supporting payroll functions is preferred.</li></ul><p><br></p>
  • 2026-06-25T17:13:55Z
Director of Finance & Administration
  • Hamilton, ON
  • onsite
  • Permanent
  • 160000.00 - 180000.00 CAD / Yearly
  • <p>Our client, a rapidly growing, multi-entity organization, is seeking a <strong>Director of Finance & Administration</strong> to join their senior leadership team. Based in Hamilton (fully onsite), this role offers a unique opportunity to play a key part in shaping the financial and operational strategy across the Canadian business. This is an excellent opportunity for a hands-on, collaborative finance leader who thrives in a high-growth environment and is eager to influence both financial performance and organizational development. The role offers strong visibility, career progression, and the chance to contribute meaningfully to business expansion and M& A initiatives across Canada.</p><p><br></p><p><strong>Why Join</strong></p><ul><li>Be part of a high-growth organization with expansion plans across Canada</li><li>Work closely onsite with executive leadership, driving real-time decision-making and collaboration</li><li>Lead and mentor a growing team, with clear opportunities for career advancement</li><li>Play a key role in strategic initiatives, including M& A and integration</li></ul><p><strong>Key Responsibilities</strong></p><p><strong>Finance Leadership</strong></p><ul><li>Lead the Canadian finance team through a multi-entity monthly close in accordance with US GAAP</li><li>Oversee journal entries, reconciliations, and financial accuracy</li><li>Partner with leadership to develop annual budgets and forecasts</li><li>Deliver monthly and quarterly reporting, including financial statements, job costing, and rolling forecasts</li><li>Analyze variances, develop forecasts, and provide actionable insights</li><li>Identify and track key business KPIs to drive performance</li><li>Support treasury activities and cash management</li><li>Oversee national payroll processing, ensuring compliance and efficiency</li></ul><p><strong>HR, Compliance & Operations</strong></p><ul><li>Act as the key liaison with HR, supporting culture, policies, and employee programs</li><li>Lead compliance efforts across the Canadian operations</li><li>Manage relationships with external legal, tax, and regulatory partners</li><li>Oversee risk management, insurance programs, and workplace safety initiatives</li></ul><p><strong>M& A & Strategic Growth</strong></p><ul><li>Support end-to-end M& A activities, including evaluation, diligence, and integration</li><li>Lead financial and operational integration of acquired entities</li><li>Provide strategic insights to guide business growth and decision-making</li></ul><p><strong>Compensation & Benefits</strong></p><ul><li>Competitive base salary + performance incentives</li><li>Comprehensive health, dental, and vision benefits</li><li>Retirement savings plan with company match</li><li>Ongoing professional development and career growth opportunities</li></ul><p>If you’re a driven finance leader looking to make a meaningful impact within a collaborative, growth-focused organization, this is an outstanding opportunity to take the next step in your career.</p>
  • 2026-06-23T18:23:44Z
Financial Controller
  • Statford, ON
  • onsite
  • Permanent
  • 130000.00 - 160000.00 CAD / Yearly
  • <p>Our client is seeking a Financial Controller to lead the accounting and financial oversight function. This role is responsible for delivering accurate financial reporting, supporting regulatory filings, and guiding planning activities that inform business decisions. The successful candidate will provide hands-on leadership to the finance team while maintaining strong internal controls, cash management practices, and compliance with regulatory reporting obligations.</p><p><br></p><p>Responsibilities:</p><p>• Lead monthly, quarterly, and year-end financial reporting, including the preparation and review of consolidated statements and supporting analysis.</p><p>• Coordinate regulatory and compliance reporting, ensuring submissions are complete, accurate, and aligned with governing requirements.</p><p>• Direct budgeting and forecasting activities by preparing financial models and overseeing the work produced by finance staff.</p><p>• Supervise and support a small accounting team, providing guidance, approvals, and quality oversight across day-to-day financial activities.</p><p>• Review and authorize payroll, invoices, account reconciliations, and other transactions to maintain accuracy and compliance.</p><p>• Manage treasury operations such as banking activity, cash flow monitoring and forecasting, borrowing needs, and short- and long-term funding planning.</p><p>• Oversee revenue forecasting by analyzing customer volumes, usage trends, and other operational drivers that affect financial performance.</p><p>• Maintain and strengthen financial controls, policies, and procedures, and support audit activities by coordinating documentation and responses with external partners.</p><p>• Monitor financial systems and reporting tools to support efficient processes, including oversight related to recently implemented platforms and ongoing system use.</p>
  • 2026-06-15T16:48:43Z
Senior Project Manager, SAP S/4HANA Transformation (12-Month
  • Cambridge, ON
  • onsite
  • Contract / Temporary
  • 90.00 - 100.00 CAD / Hourly
  • <p><strong>Senior Project Manager, SAP S/4HANA Transformation (12-Month Contract)</strong></p><p><strong>Location:</strong> Cambridge / Kitchener-Waterloo, Ontario (Hybrid)</p><p><strong>Duration:</strong> 12-Month Contract</p><p><br></p><p><strong>The Opportunity</strong></p><p>Our client is undertaking a multi-year global SAP S/4HANA transformation program to modernize and replace its existing ERP platform. This is a highly visible enterprise-wide initiative that will impact business processes, technology, governance, and operations across multiple functions and regions.</p><p><br></p><p>To support this transformation, our client is seeking an experienced <strong>Senior Project Manager</strong> who has successfully led large-scale SAP ERP implementations within complex enterprise environments. This is a leadership-focused role requiring a proven ability to drive execution, align diverse stakeholder groups, hold teams accountable, and ensure successful delivery against commitments. This is not a technical SAP configuration role. The successful candidate will be responsible for creating structure, driving outcomes, managing vendors, and ensuring the program remains on track throughout the implementation lifecycle.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead the execution of a large-scale SAP S/4HANA implementation program.</li><li>Establish and maintain project governance, delivery frameworks, reporting structures, and escalation processes.</li><li>Drive accountability across internal business teams, system integrators, vendors, and external partners.</li><li>Manage project scope, schedules, budgets, risks, issues, dependencies, and overall program health.</li><li>Facilitate executive steering committee meetings and provide clear, concise updates to senior leadership.</li><li>Ensure alignment across functional workstreams, business stakeholders, and implementation partners.</li><li>Challenge assumptions, identify practical solutions, and proactively remove obstacles impacting delivery.</li><li>Partner closely with the implementation vendor to ensure commitments are delivered while maintaining a collaborative relationship.</li><li>Guide teams through ambiguity, changing priorities, and evolving business requirements.</li><li>Champion a results-oriented delivery culture focused on execution and outcomes.</li></ul><p><br></p>
  • 2026-07-09T20:28:38Z
Cost Accountant
  • Guelph, ON
  • onsite
  • Permanent
  • 65000.00 - 85000.00 CAD / Yearly
  • <p>We are looking for a Cost Accountant to join a manufacturing and import/export operation in Guelph, Ontario. In this role, you will work with Operations, Supply Chain, and Finance to deliver accurate costing insight, strengthen inventory controls, and support informed business decisions. This position is suited to an accounting specialist who can analyze cost performance, maintain reliable financial records, and contribute to ongoing process improvements.</p><p><br></p><p>Responsibilities:</p><p>• Oversee standard costing, landed cost calculations, and inventory valuation for raw materials, components, and finished goods to ensure financial records remain accurate.</p><p>• Review cost updates and product cost structures, confirming that roll-ups reflect current inputs and align with company accounting standards and policies.</p><p>• Prepare and assess variance reporting related to purchasing, production, freight, and inventory activity, then investigate discrepancies and help identify underlying issues.</p><p>• Contribute to gross margin reporting by examining results across products, customers, and categories and sharing insights with internal stakeholders.</p><p>• Assist with month-end and year-end close by completing inventory-related journal entries, reconciliations, and supporting schedules tied to cost of goods sold.</p><p>• Evaluate reserve requirements by supporting analysis of obsolete, excess, and slow-moving inventory and documenting financial impacts.</p><p>• Participate in physical inventory and cycle count activities, reconcile count differences, and report findings to support accurate stock records.</p><p>• Provide audit support by assembling inventory schedules, backup documentation, and clear explanations for internal and external review.</p><p>• Create and maintain costing and inventory reports for Finance and Operations while recommending practical improvements to reporting workflows and control processes.</p><p>• Support ongoing maintenance of inventory costing data and item master information to help preserve system accuracy.</p>
  • 2026-06-25T16:38:44Z
General Accountant
  • Cambridge, ON
  • onsite
  • Permanent
  • 70000.00 - 85000.00 CAD / Yearly
  • We are looking for a detail-oriented General Accountant to support core accounting and payroll activities for an automotive operation in Cambridge, Ontario. This position plays an important role in keeping financial records accurate, processing employee pay on schedule, and ensuring receivable and payable transactions are handled efficiently. The ideal candidate brings strong accounting knowledge, practical payroll experience, and the ability to manage multiple priorities with professionalism and discretion.<br><br>Responsibilities:<br>• Manage billing, cash application, and follow-up on outstanding customer balances to support healthy accounts receivable performance.<br>• Complete weekly payroll processing, verify time and earnings information, and update employee records for deductions, exemptions, and compensation changes.<br>• Carry out month-end, quarter-end, and year-end close activities, including account reconciliations and bank balancing.<br>• Maintain fixed asset and construction-related accounting records, and calculate recurring depreciation entries accurately.<br>• Review accounting discrepancies, investigate issues thoroughly, and resolve errors in a timely manner.<br>• Support compliance with company controls as well as applicable provincial and federal legislative requirements.<br>• Prepare financial reports, maintain organized documentation, and assist with audit support and account analysis as needed.<br>• Use and safeguard accounting and payroll systems effectively while ensuring the confidentiality of financial and employee information.<br>• Provide day-to-day assistance to the Controller in overseeing divisional financial operations and administrative accounting tasks.<br>• Record timekeeping and related operational data accurately while maintaining dependable attendance and adherence to workplace policies.
  • 2026-06-11T18:44:10Z
Business Applications (EAM) Supervisor
  • Hamilton, ON
  • onsite
  • Permanent
  • 115000.00 - 144000.00 CAD / Yearly
  • <p>We are looking for an experienced Business Applications (EAM) Supervisor to lead the delivery and ongoing support of enterprise asset management solutions for a client in Hamilton, Ontario. This role combines technical leadership, application oversight, and team management to ensure business systems remain reliable, effective, and aligned with operational needs. The successful candidate will bring strong experience in enterprise applications, systems development, and stakeholder communication within complex service environments.</p><p><br></p><p>Responsibilities:</p><p>• Lead the planning, support, and continuous improvement of enterprise asset management applications to meet operational and service delivery requirements.</p><p>• Supervise technical staff, including developers and application support team members, while guiding priorities, performance, and day-to-day execution.</p><p>• Oversee systems analysis, solution design, development activities, testing, and implementation across the full application lifecycle.</p><p>• Work closely with business partners to translate operational needs into practical technical solutions, specifications, and system enhancements.</p><p>• Coordinate application maintenance, issue resolution, and root-cause analysis for complex business and technology challenges.</p><p>• Support integration and reporting needs involving relational databases, cloud platforms, and enterprise reporting tools.</p><p>• Establish and monitor quality assurance practices, including the development and execution of unit testing approaches and scripts.</p><p>• Maintain application standards, documentation, and processes that support stable, secure, and effective enterprise technology services.</p>
  • 2026-07-02T17:30:09Z
Financial Controller
  • Kitchener, ON
  • onsite
  • Permanent
  • 130000.00 - 150000.00 CAD / Yearly
  • <p>Our client is hiring a Financial Controller to lead core accounting operations and provide strong financial oversight. This is a fully on-site role in Kitchener, Ontario. </p><p>This role is responsible for ensuring accurate reporting, strengthening internal controls, and delivering meaningful analysis that supports business decisions. The successful candidate will bring sound judgement, leadership capability, and a hands-on approach to financial management in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the full month-end close cycle, including review of journal entries, account reconciliations, and completion of close activities within established timelines.</p><p>• Direct general ledger activities, cash oversight, and the preparation of complete monthly financial statements with a high standard of accuracy.</p><p>• Design, implement, and maintain accounting policies, control frameworks, and financial procedures that support compliance and operational effectiveness.</p><p>• Contribute to budgeting, forecasting, purchasing support, and broader financial planning initiatives across the business.</p><p>• Lead, mentor, and develop the finance team while promoting accountability, collaboration, and continuous improvement.</p><p>• Prepare financial reporting, performance analysis, and risk insights for senior leadership to support informed decision-making.</p><p>• Manage banking relationships, tax coordination, external reporting requirements, and audit activities with outside partners.</p><p>• Monitor cash flow trends, develop cash projections, and recommend approaches to optimize liquidity and use of available funds.</p><p>• Track key business metrics and identify opportunities to improve processes, reduce unnecessary costs, and strengthen profitability.</p><p>• Evaluate accounting systems and tools on an ongoing basis to improve efficiency, reliability, and overall financial operations.</p>
  • 2026-07-10T16:18:41Z
Business Analyst
  • Cambridge, ON
  • onsite
  • Permanent
  • 70000.00 - 90000.00 CAD / Yearly
  • <p>We are looking for a Business Analyst to join our team in Cambridge, Ontario and help turn data into meaningful insights that guide business decisions. In this role, you will work closely with finance and cross-functional partners to improve reporting visibility across operations, sales, profitability, and customer trends. This position is well suited to someone who enjoys combining technical reporting expertise with strong business understanding to deliver clear, practical analysis.</p><p><br></p><p>Responsibilities:</p><p>• Partner with finance and other business teams to deliver reporting and analysis that supports planning, performance monitoring, and decision-making.</p><p>• Review current reporting workflows, document how they operate, and contribute to efforts that make processes more consistent and efficient.</p><p>• Help define, measure, and refine key performance indicators by building a strong understanding of business priorities and operational drivers.</p><p>• Design, update, and optimize dashboards and reports using tools such as Power BI to provide clear visibility into business performance.</p><p>• Improve recurring reporting activities by identifying opportunities to automate manual tasks and streamline data delivery.</p><p>• Contribute to the creation and upkeep of data sources and related data integration processes that support reliable reporting outputs.</p><p>• Track data integrity across reporting sources, investigate discrepancies, and raise concerns to help maintain accurate and dependable information.</p><p>• Maintain reporting databases and analytical environments to support ongoing access, performance, and usability.</p><p>• Gather business needs from stakeholders and translate them into practical reporting solutions and analytical deliverables.</p><p>• Provide timely support for ad hoc analysis requests and other related responsibilities as needed.</p>
  • 2026-06-24T21:24:04Z
Financial Analyst
  • Centre Wellington (elora, Fergus, Arthur), ON
  • onsite
  • Permanent
  • 75000.00 - 95000.00 CAD / Yearly
  • <p>We are looking for a <strong>Financial Analyst </strong>to join a hybrid team in Centre Wellington, Ontario, where you will turn financial information into practical recommendations that support commercial decision-making. This role works closely with sales and finance partners to evaluate pricing, profitability, and business performance across customers, products, and channels. The ideal candidate brings strong analytical capability, sound financial judgment, and the confidence to communicate insights clearly to non-financial stakeholders.</p><p><br></p><p><strong>Responsibilities</strong>:</p><p>• Work alongside sales and commercial leaders to evaluate pricing strategies, review deal economics, and provide insight into customer-level profitability.</p><p>• Examine margins across product lines, customer segments, and distribution channels to uncover performance trends and recommend improvement opportunities.</p><p>• Contribute to the design and ongoing oversight of discount structures, promotional offers, and pricing initiatives to support profitable growth.</p><p>• Administer customer rebate programs by maintaining accurate records, preparing monthly accruals, and investigating variances against expectations.</p><p>• Build and refine financial models that measure how pricing adjustments, rebate structures, and commercial programs affect revenue and gross margin.</p><p>• Support recurring business planning activities by preparing analysis that helps the sales team assess current results and upcoming priorities.</p><p>• Produce reports and dashboards that highlight sales performance, explain key trends, and support longer-term planning discussions.</p><p>• Partner with finance colleagues to help ensure revenue treatment, rebate accounting, and related controls are handled accurately and in line with policy.</p><p>• Identify ways to improve reporting, pricing governance, and rebate administration through process standardization and increased automation.</p><p>• Provide additional analysis and contribute to special projects based on evolving business needs.</p>
  • 2026-07-09T13:58:37Z