<p>We are looking for a skilled and detail-oriented Senior Payroll Manager to join our client's team in Mississauga, Ontario. In this long-term contract role, you will oversee complex payroll operations while ensuring compliance with legislation and collective agreements. <strong>This position requires expertise in SAP R/3 and a strong ability to provide technical guidance and build collaborative relationships across the organization.</strong></p><p><br></p><p>This is a 12-mon contract opportunity with annual salary, vacation and health & dental benefits. </p><p>Location: Mississauga, 3 days onsite. </p><p><br></p><p>Responsibilities:</p><p>• Manage end-to-end payroll operations for a large organization, ensuring accuracy and compliance with applicable laws and regulations.</p><p>• Provide expert advice and support on payroll matters, acting as a subject matter expert for internal stakeholders.</p><p>• Build and maintain strong relationships across all levels of the organization, fostering trust and collaboration.</p><p>• Interpret and apply employment legislation and collective agreements in payroll processes and decision-making.</p><p>• Oversee the implementation and testing of payroll-related software upgrades, ensuring business continuity and operational needs are met.</p><p>• Collaborate with IT and vendors to align system enhancements with payroll requirements.</p><p>• Lead and motivate team members, promoting a positive and efficient work environment.</p><p>• Ensure accurate processing of time and attendance systems and payroll data.</p><p>• Analyze payroll processes to identify opportunities for improvement and implement effective solutions.</p><p>• Support project teams in payroll-related initiatives and provide technical guidance as needed.</p>
<p>Robert Half is pleased to present an exceptional opportunity for a Senior Member Services Representative to join our North York client, a Benefits and Pensions Administration Service.</p><p><strong>Your Role</strong></p><p> As a Senior Member Services Representative, you will serve as an expert resource for members, resolving both routine and complex inquiries related to pension and benefits. You will also mentor junior staff and help shape the service delivery approach.</p><p><strong>Key Responsibilities</strong></p><ul><li>Deliver outstanding member service via phone, and email communication with empathy, accuracy, and efficiency.</li><li>Guide members through administrative processes such as enrollment, retirement applications, and plan education.</li><li>Prepare and issue member documentation, ensuring timely and accurate information.</li><li>Participate in member seminars, individual consultations, and union meetings.</li><li>Review member updates and documentation for accuracy; coordinate pension payment instructions with custodians.</li><li>Reconcile monthly and yearly pension payments in all forms.</li><li>Coach and support junior representatives to uphold service standards.</li><li>Identify and implement opportunities to enhance processes and member satisfaction.</li></ul><p><br></p>
