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9 results for It Support Specialist in Edmonton, AB

Change Management Consultant
  • Edmonton, AB
  • onsite
  • Temporary
  • - CAD / Hourly
  • <p>Our Edmonton-based client is seeking an OCM Specialist to support the Change Manager in delivering successful ERP, payroll, and AI (Copilot) initiatives across the organization. This onsite contract role will focus on stakeholder engagement, communications, and training activities to help employees adapt to new systems and ways of working.</p><p><br></p><p>The ideal candidate is hands-on, detail-oriented, and skilled at turning complex change initiatives into clear, approachable content for employees at all levels.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Support the Change Manager in executing the organizational change plan.</li><li>Assist in developing and rolling out communication strategies and key messaging.</li><li>Partner with stakeholders to encourage adoption and minimize resistance.</li><li>Create engaging training and support materials tailored for diverse employee groups.</li><li>Help prepare and deliver workshops, Q& A sessions, and training sessions.</li><li>Work closely with leadership to ensure change messages are aligned and effective.</li><li>Support payroll-focused changes by clearly explaining process updates in UKG Pro and UKG WFM.</li><li>Assist with developing content related to Business Central (Finance) and AI/Copilot adoption.</li><li>Collaborate with the broadcast/communications team to produce video training resources.</li><li>Maintain ongoing content streams (refresher courses, tip sheets, etc.) to reinforce adoption.</li><li>Provide hands-on support to employees during transition activities.</li></ul>
  • 2025-09-29T15:04:35Z
Accounts Receivable Specialist
  • Edmonton, AB
  • remote
  • Temporary
  • - CAD / Hourly
  • <p>Our client in <strong>Edmonton </strong>is seeking an experienced <strong>Accounts Receivable Specialist</strong> for a contract role. The ideal candidate is detail-oriented, adaptable, and thrives in a fast-paced, collaborative environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Process and manage invoices, expense reports, and payments</li><li>Maintain accurate records and resolve discrepancies or backlogs</li><li>Collaborate with vendors and customers on payment issues</li><li>Support financial system integrations (e.g., Concur)</li><li>Handle education-related invoicing during slower periods</li><li>Use Sage 50 to ensure accuracy in accounting data and reports</li><li>Process EFTs and manage vendor payments</li><li>Prepare weekly/monthly reports and ensure policy compliance</li><li>Provide excellent customer service and assist with ad hoc accounting tasks</li></ul><p><br></p>
  • 2025-10-28T22:43:48Z
Systems Administrator
  • Edmonton, AB
  • onsite
  • Permanent
  • 75000.00 - 85000.00 CAD / Yearly
  • <p><strong>THE ROLE: </strong></p><p>Our client, a recognized name in the entertainment industry, is seeking a skilled Systems Administrator to join their IT Services team. This role is ideal for a technically proficient professional who thrives in a fast-paced environment and is passionate about infrastructure modernization, cybersecurity, and operational excellence. You will be responsible for maintaining and enhancing IT infrastructure across multiple locations, ensuring system reliability, security, and performance. This position offers the opportunity to contribute to strategic IT projects while supporting day-to-day operations and mentoring junior team members.</p><p><em>Key responsibilities include:</em></p><ul><li>Monitoring and maintaining servers, networks, backups, and storage systems</li><li>Applying patches, performing system updates, and addressing vulnerabilities</li><li>Administering security tools and participating in incident response and compliance audits</li><li>Supporting disaster recovery protocols and infrastructure evaluations</li><li>Leading or contributing to IT upgrades, system refreshes, and modernization initiatives</li><li>Collaborating with business units to align IT solutions with operational needs</li><li>Providing Tier 2 support and mentoring helpdesk staff</li><li>Managing hardware lifecycle and maintaining accurate asset inventories</li><li>Preparing regular reports on system performance, updates, and compliance</li></ul><p><strong>WHY THIS ROLE?</strong></p><p>This is more than a technical support position—it’s a chance to be part of a forward-thinking organization that values innovation, collaboration, and continuous improvement. You’ll work in a supportive environment where your contributions directly impact operational success and technology advancement. The organization is committed to investing in its people and providing opportunities for professional development and growth. If this sounds like the role for you, don’t hesitate to apply today. </p>
  • 2025-10-22T20:48:49Z
Senior IT Operations Lead
  • Edmonton, AB
  • onsite
  • Permanent
  • 70000.00 - 90000.00 CAD / Yearly
  • <p><strong>THE ROLE:</strong> </p><p>We are excited to partner with a forward-thinking technology solutions provider that is on the hunt for a dynamic and motivated Senior IT Operations Lead. In this integral role, you will oversee IT operations, ensuring both the seamless execution of daily technical activities and the development of a scalable, long-term infrastructure strategy. This position calls for someone with hands-on expertise who is as comfortable solving technical issues as strategizing around system performance and future growth. You will be the driving force behind aligning IT operations with business goals, diving into everything from system optimization to cloud integrations, while fostering a cybersecurity-first mindset. If you thrive in environments that blend strategy with execution, this role is tailored for you.</p><p><strong>WHY THIS ROLE?</strong></p><p>This is an incredible opportunity for professionals seeking a role that merges leadership with hands-on technical challenges. You’ll join a company that values collaboration, promotes innovation, and is dedicated to being a step ahead in cutting-edge IT solutions. You will receive a competitive salary, rewarding your expertise and dedication and a comprehensive benefits package. Additional perks include; flexible work schedules to support work-life balance, professional development opportunities to grow your career, option to participate in the employee stock ownership plan.  If you’re looking for a role where your ideas and leadership will directly influence a growing company’s success, we want to hear from you! Apply today and take the next step toward an exciting future in IT operations leadership.</p>
  • 2025-10-09T22:44:00Z
Executive Assistant
  • Edmonton, AB
  • onsite
  • Contract / Temporary to Hire
  • - CAD / Hourly
  • <p>Our client, a government office in <strong>Edmonton</strong>, is seeking a highly organized<strong> Executive Assistant</strong> to support senior leadership. This contract-to-permanent role is ideal for a proactive professional skilled in managing schedules, travel, and high-level communications in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage complex calendars and meeting coordination</li><li>Arrange domestic and international travel</li><li>Prepare detailed meeting minutes and handle correspondence</li><li>Liaise with senior officials and government departments</li><li>Support high-level offices, including the Premier’s</li><li>Handle expenses and ensure confidentiality of sensitive information</li><li>Organize logistics for meetings and events</li></ul><p><br></p>
  • 2025-10-17T16:14:12Z
Branch Administrator
  • Edmonton, AB
  • onsite
  • Temporary
  • - CAD / Hourly
  • <p>Our client in <strong>Edmonton </strong>is seeking a skilled and proactive<strong> Branch Administrator</strong> to provide executive-level administrative support. This long-term contract role offers the potential for permanent employment and the opportunity to work with high-profile stakeholders in a dynamic environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage executive calendars, schedules, and meeting logistics.</li><li>Coordinate with internal teams and external partners to align priorities and deadlines.</li><li>Handle travel arrangements, itineraries, and expense reports.</li><li>Prepare, format, and organize reports, documents, and meeting materials.</li><li>Track approvals, deadlines, and tasks to ensure timely completion.</li><li>Support seminars and events, managing logistics from start to finish.</li><li>Take initiative to streamline administrative processes and ensure seamless operations.</li></ul><p><br></p>
  • 2025-10-22T22:24:34Z
Service Manager
  • Edmonton, AB
  • onsite
  • Permanent
  • 95000.00 - 110000.00 CAD / Yearly
  • <p>Our client is looking for an experienced Service Manager to lead and oversee the operations of their Service Department in Edmonton, Alberta. This role is essential in ensuring the delivery of exceptional service to both internal and external customers, while fostering a safe, efficient, and productive work environment. You will play a key role in managing personnel, scheduling, and maintaining high standards of customer satisfaction.</p><p><br></p><p>Responsibilities:</p><p><br></p><ul><li>Lead and manage the Service Department, ensuring efficient, safe, and high-quality service delivery.</li><li>Develop, implement, and monitor effective service processes to enhance customer satisfaction.</li><li>Supervise and support service technicians, including training, development, and performance reviews.</li><li>Coordinate scheduling and workflow to ensure timely project completion and optimal department coverage.</li><li>Maintain all departmental tools, equipment, and vehicles in proper working condition.</li><li>Promote a safe work environment by enforcing safety policies and procedures for employees, contractors, and customers.</li><li>Represent the company professionally and ethically while maintaining confidentiality and strong internal relationships.</li><li>Identify and recommend opportunities for service improvement and customer experience enhancement.</li><li>Assist the Branch Manager in managing departmental expenses and resolving customer issues.</li><li>Ensure accurate invoicing and completion of service reports for all work orders.</li><li>Monitor job deficiencies and implement changes to improve shop performance.</li></ul><p>This is a permanent, full-time, leadership role that offers a competitive salary and a comprehensive total rewards package. This role will be primarily shop-based with occasional travel within Western Canada and possibly to the United States. Apply today!</p>
  • 2025-10-09T15:58:47Z
IT Director
  • Edmonton, AB
  • onsite
  • Permanent
  • 150000.00 - 190000.00 CAD / Yearly
  • We are looking for an experienced and visionary IT Director to lead digital and technology services within a post-secondary education environment. In this role, you will drive transformative initiatives, oversee strategic technology planning, and ensure the seamless integration of innovative solutions across academic, operational, and administrative areas. Your leadership will be pivotal in aligning IT infrastructure and governance with institutional priorities while maintaining robust cybersecurity measures.<br><br>Responsibilities:<br>• Oversee the delivery of innovative technology solutions to meet academic and operational demands effectively.<br>• Develop and execute strategic policies and processes to enhance technology systems across the organization.<br>• Lead the implementation of a comprehensive digital strategy, incorporating data management, emerging technologies, and advanced applications.<br>• Establish effective technology governance practices to ensure alignment with organizational goals.<br>• Ensure IT infrastructure evolves to meet strategic needs, while safeguarding systems through rigorous cybersecurity and risk management protocols.<br>• Collaborate with diverse stakeholders to seamlessly integrate technology into teaching, learning, and administrative processes.<br>• Monitor industry trends and emerging technologies to identify opportunities for innovation.<br>• Drive large-scale technology initiatives, ensuring successful execution from planning to completion.<br>• Build and maintain partnerships with external vendors and service providers to support technological advancements.
  • 2025-10-11T21:58:54Z
Business Operations Manager
  • Edmonton, AB
  • onsite
  • Permanent
  • 100000.00 - 130000.00 CAD / Yearly
  • <p><em>Lead with Purpose, Innovate with Impact</em></p><p>Are you a strategic thinker with a knack for optimizing operations, elevating teams, and driving sustainable growth? If so, we invite you to apply for the <strong>Business Operations Manager</strong>—a pivotal role where your expertise will help shape the future of growing, Edmonton-based company that specializes in the delivery of medical services. </p><p><br></p><p>Responsibilities:</p><ul><li>Design and implement workflow improvements to maximize efficiency and service quality.</li><li>Recruit, train, and mentor high-performing teams.</li><li>Oversee and manage operational budgets with precision.</li><li>Track and forecast expenditures for financial health and accountability.</li><li>Supervise inventory management and distribution, ensuring uninterrupted operations.</li><li>Establish quality management programs to maintain regulatory compliance.</li><li>Lead short- and long-term strategic initiatives to fuel growth and innovation.</li><li>Optimize workflows using automation, AI tools, and process redesign.</li><li>Track KPIs to measure organizational success and identify areas for improvement.</li><li>Use data analytics to uncover trends and implement actionable insights</li></ul><p>Reporting directly to the COO, you will be their "go to" person to manage all projects and ensure their effective completion and implementation. If you are looking for challenging, rewarding work in a dynamic environment, this role could be for you! Please note this is a fully on-site role with travel to different company locations in the Edmonton area. </p>
  • 2025-10-24T13:58:44Z