<p>Our client is looking for a detail-oriented <strong>Administrative Coordinator</strong> to join their team in Edmonton, Alberta. This role supports professional front-desk support, coordinating appointments, maintaining confidential information, and assisting with daily administrative operations. The ideal candidate is organized, adaptable, and professional, with strong administrative judgment, attention to detail, excellent communication skills, and the ability to manage competing priorities in a busy service environment.</p><p><strong>Responsibilities:</strong></p><ul><li>Provide professional reception and administrative support, welcoming visitors, responding to inquiries, and directing individuals to appropriate services.</li><li>Coordinate appointments, manage calendars, and adjust schedules to support efficient daily operations.</li><li>Handle confidential medical, personal, and administrative information with discretion and accuracy.</li><li>Process administrative transactions, including missed-appointment charges, expense documentation, and procurement card reconciliation.</li><li>Provide front-desk and office coverage across multiple service areas based on operational needs.</li><li>Maintain accurate records by entering, updating, and retrieving information using administrative systems and databases.</li><li>Respond to multi-line telephone inquiries, provide clear information, and appropriately escalate sensitive or complex matters.</li><li>Support onboarding and administrative logistics, including access coordination and technology setup.</li><li>Learn and adapt quickly to new systems, procedures, and workflows while maintaining a high standard of accuracy and professionalism.</li></ul>
<p><strong>THE ROLE:</strong></p><p>Our client is seeking a strategic and hands-on Director of IT to lead the vision, direction, and performance of its technology function. This leadership role combines long-term planning with day-to-day operational oversight, ensuring technology initiatives support business growth, efficiency, and service excellence across a large, multi-location network.</p><p><em>Key Responsibilities:</em></p><ul><li>Develop and execute the organization's IT strategy, roadmap, and technology priorities aligned with business objectives</li><li>Provide technology leadership and guidance to executive stakeholders, including reporting on initiatives, performance, and future opportunities</li><li>Lead the delivery of major IT projects, ensuring successful implementation, adoption, and measurable outcomes</li><li>Oversee enterprise systems including POS, ERP, CRM, loyalty, and business reporting platforms</li><li>Manage cloud infrastructure, Microsoft 365, Azure environments, cybersecurity controls, backups, and network security</li><li>Drive system enhancements, automation initiatives, and technology innovation across the organization</li><li>Ensure responsive technical support and exceptional service delivery for internal users and distributed operations</li><li>Maintain compliance with privacy regulations, data governance requirements, and IT risk management standards</li><li>Manage vendor relationships, software licensing, technology contracts, and procurement activities</li><li>Lead, mentor, and develop an internal IT team while remaining actively involved in technical decision-making</li><li>Establish and maintain IT policies, procedures, and documentation to support operational excellence</li></ul><p><strong>WHY THIS ROLE?</strong></p><p>This is an outstanding opportunity to shape the technology strategy of a well-established and growing organization with a significant national footprint. As a key member of the leadership team, you'll have direct visibility with senior decision-makers and the ability to influence how technology supports future growth, operational efficiency, and innovation. You'll be empowered to modernize systems, champion automation initiatives, and lead impactful projects that deliver real business value. A competitive salary, comprehensive health and dental benefits, wellness programs, and the opportunity to build and grow a high-performing IT function make this an attractive next step for an experienced technology leader. If you're ready to make a lasting impact and help drive the future of a dynamic organization, apply now.</p>